Agile CRM

Vorteile

Agile CRM has some very remarkable Marketing Automation abilities that we are exploiting for now. It is possible to set up fundraising strategies, automated responses, and with Workato, it is possible to do even more. Agile CRM helps us get an accurate idea of where we are with respect to any possible deal. It monitors the replicas we enter freehand along with exhibits email correspondence and associated people, and handles things with the simple drive of a mouse. It is such an important portion of our company that you may not imagine an existence without it. If we didn't have it, it would mean missing important calls, not having up-to-date contact with many customers, suppliers and prospects, and losing track of them.

Nachteile

At the negotiation table, I would like Agile to report the number of days the agreement has lasted in that position. This information can be found in different places, but owning it on the Kanban board would be wonderful. I would like Agile CRM to also exhibit a figure of how existing marketing campaigns and automations relate to each other, in order to avoid nasty or repeated emails and other actions. It would be significantly more optimal if it were possible to access more information on the screen so you wouldn't have to dig so far outside the program and make decisions before executing your projects.

Vorteile

Great features for the price. Nice User Interface. Intuitive.

Nachteile

Email marketing bounces back and other email challenges never really got resolved.

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Vorteile

Potentially robust functionality of campaigns, mail, newsletters, etc.

Nachteile

Very limited functionality if contacts need to share an email address. Poor, borderline arrogant support.

Vorteile

I like the analytical reporting feature of Agile CRM. It helps me monitor time spent on tasks, milestones achieved. This is very helpful in sprint planning and demonstrating progress to stakeholders. It is a useful tool for collaboration in an agile setting. It also comes with integration with other tools we use like Jira and Github, so automatically updates made here are synced with other integrated tools. This is very helpful and saves time

Nachteile

The UI of agile crm has scope of improvement. Sometimes it becomes slow due to larger backlogs, hence collaboration is difficult. The costing is slightly higher based on features offered. The learning time is relatively higher for a newbie

Vorteile

The best thing about Agile CRM is the combination of CRM and marketing features, along with its very competitive pricing. I have tested many CRM softwares, and Agile CRM is by far the best for me.

Nachteile

The company behind Agile CRM launched 500apps, which includes crm.io; however, crm.io is not as yet as good and easy to use as Agile CRM. Agile CRM is not any more updated.

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Vorteile

It’s easy to navigate and use but not as easy and functional as other crms on the market

Nachteile

It feels disjointed. Other crms feel all inclusive and easier to use.

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Vorteile

From the mobile application we can manage our email or website marketing without resorting to complex systems, I like the simple application and the ability to manage customer data without errors.

Nachteile

I have no negative comments about its mobile application, I have used its functions and I like everything, it is very simple.

Vorteile

It is a very good software for managing projects and tasks and even these clients. It is very great

Nachteile

The major problem I encountered is that to benefit from all the features, you have to subscribe to a more expensive plan

Vorteile

its really straight forward and very user friendly and allows me to keep on top of all my campaigns

Nachteile

none this is an excellent product that i would definitely recommend

Vorteile

It is all in one. Integrated sales, and services functions

Nachteile

Some limitations in customization. Its take some time to figure out it.

Vorteile

Agile CRM stands out as a remarkable CRM platform that empowers businesses to efficiently handle customer relationships and sales. This platform provides an extensive array of functionalities, such as automated email campaigns and customizable dashboards, that simplify the retrieval and interaction with customer data. Agile CRM's user-friendly and intuitive nature renders it a perfect selection for businesses regardless of their scale. By leveraging its comprehensive toolkit, businesses can optimize their customer relationship management procedures and boost productivity levels.

Nachteile

This application is exceptional; I have no objections. The user interface is easy to use, and the customer support is outstanding.

Vorteile

Agile CRM caught my attention because it is a complete CRM platform that offers a wide range of features and tools. From contact management to sales automation, marketing automation, and customer service, Agile CRM covers all the bases. The user interface is straightforward and easy to use, making it a breeze to navigate through the platform. But what really impressed me was the level of customization it provides. I can easily customize the CRM to suit my specific needs and workflows, ensuring that I have the most effective tools at my disposal. Whether I need to manage my contacts, automate my sales processes, or engage with customers through marketing campaigns, Agile CRM has got me covered. It has truly transformed the way I manage my customer relationships and has become an indispensable tool for my business.

Nachteile

AgileCRM stands out as the top choice for user-friendly software. Without any hesitation, I can assert that it is exceptional, and I have no grievances whatsoever.

Vorteile

Our organization relies heavily on Agile CRM for daily operations, as it's utilized across all departments to handle various tasks, both large and small. The automation features have significantly reduced our workload, and the reports and dashboards are consistently beneficial. We particularly appreciate the contact management and lead-to-opportunity tracking functions.

Nachteile

At present, we are limited to 25 custom fields for contacts, companies, and deals. We believe that having additional custom fields would enable us to include more specific information, which would be highly beneficial.

Vorteile

This is one of the most highly customizable CRM's I have found. the customizations and integrations are fantastic. Integrations of 3rd party software appears to be growing and is still a bit lacking but the key integration of google contacts sets if far apart from the competition.

Nachteile

It can be a bit on the tedious side to customize and set up. It is not simple enough for many would-be users and does require some above-average computer skills. On the plus side, the ability to customize so much more than other CRM's is also what sets it far apart from the competition.

Vorteile

- Super affordable for the amount of tools, features and applications it includes. Starting at $10/user/month for it's starter version.
- Great user interface
- Easy to setup and use
- Lots of native integrations with lots of web-based (Saas) apps such as Gmail, Quickbooks, Twilio and many many others.
- Integration with Zapier, which basically let's you now integrate AgileCRM with 700+ other web apps, so this feature was a KEY for me.
- All your emails automatically load from your Gmail inside AgileCRM, no need to BCC some email address.
- Lots of sales, marketing, support, landing page, and amazing features added on at no additional cost.
- Now you can purchase add-ons such as user permissions, triggers, additional automation campaigns and others without having to upgrade all your users to the next subscription level (this is something I requested, and their team listened and did implement this).
-Their tech support is great, they care, they listen, and they modify/improve their system based on your feedback
- Their team update the app every few days

Nachteile

- Their standard subscription is $30/user/month if pre-paid for 2 years, otherwise $50/month, without too many added benefits for this level
- Their starter subscription limits your marketing campaigns (automation) to only 5 campaigns, with 10 nodes (steps) on each. The standard gives you 10 campaigns, with 25 nodes each (much better).
- Some updates happen without prior notifications to the user, and sometimes changes the User interface too drastically for some features.
- Their E-mail templates are limited, but you can still bring in your HTML templates or use their WYSIWYG editor.

Vorteile

Early on, it was a simple way to send out newsletters and webinar reminders.

Nachteile

At some point in mid-2021, the process for sending out email to 10s of thousands of contacts stopped functioning as simply and effectively as it had in the past. My staff (which I use as test cases) was no longer receiving emails, even though it showed in the system that they had received it (and no, it wasn't in spam). When I contacted Customer Support, not only did they not actually have a good solution for how I was to use it going forward, but they said any fix would take at least 2 weeks to implement. That is unacceptable for an online marketing tool that a user has purchased in order to send out email.

The bandaids that they provided me would work for one or two mailings and then stop working again. I was regularly trying to get customer support to find me answers but they were never able to solve my problem. The basic functionality that I appreciated - sending out nicely formatted email newsletters - is now completely gone and the platform is useless for our needs.

Beyond the fact that it doesn't actually work anymore, the reporting tools are awful and poorly configured. Querying on groups of people is inconsistent and inaccurate. There is no segmentation feature that I found that was actually effective. The email template building tool is inflexible although it is simple to use and looks nice if you can work within its parameters.

Vorteile

Tags make it easy to compartmentalize different customers and the path to completion.

Nachteile

Organization is a bit tough, and the separation of different features between Sales, Marketing, and Service areas is a bit disconnected. Creating a "path" for different actions can be quite confusing, and the fact that LOTS of actions (such as send an email when a certain tag is entered) do not happen. I think these run on cron jobs (say, every 15 minutes) and I feel like LOTS of the actions get missed. This is my biggest beef. The price structure is a bit nickle and dimey as well, and it seems like a big jump between I can do 3 actions and I can do 5 actions.

Vorteile

We can easily track our project related stuff and tasks in Agile. We can micro manage tasks using Agile . The main goal of Agile CRM is improve business relationship . The name itself indicates Customer Relationship Management.Also it is a cloud based tool where we dont need to maintain any servers from our side.

Nachteile

Customer care service should be increased a lot at least for the paid customers.Down time of the tool must be decreased i.e scheduled downtime.

Vorteile

Agile CRM is an ideal CRM for small business owners and professionals looking for an easy-to-use tool to help manage their customer relationships. Its user-friendly design and array of features, such as email marketing, sales automation, customer service, and a mobile app, make it an ideal choice for streamlining workflow and maximizing customer interactions. Additionally, its reporting feature allows me to track customer relationships and sales performances, which is invaluable to any business.

Nachteile

One of the main drawbacks of Agile CRM is its limited customization options. The software is designed to be used in a specific way, and customizing it to fit your business requirements can be a challenge.

Vorteile

Agile is a diamond in the rough so to speak. It feels like the tech world is a giant popularity contest and the few formed a club and left some of the better players out. Agile may not be listed alongside the trendy inner circle but good for them they stand in a place of their own and the customer is made better for it. When I found Agile I was enticed by their Free plan- not trial but free plan with a good amount of flexibility for a startup to fully integrate the CRM for zero out of pocket. The product will scale with your growth and they have several paid levels so as you step up your monthly plan will step up with you and not kill your cash flow. I really appreciate the email automation and landing page builder inside the CRM. The landing page function is easy to use and makes quick customized landing pages. The other CRM systems are priced much higher and offer similar functionality to Agile and Agile is a fraction of the cost. Now, as with any CRM the learning curve may be high and indeed this was the case for my use of Agile.

Nachteile

Agile is not an easy product to just pick up and go. It will require some basic knowledge and a willingness to learn the program. The great news is that Agile offers webinar trainings and onboarding at no extra cost as well as they host a huge assortment of training modules and videos.

Vorteile

FEATURES: Pretty much every feature under the sun for automation (even correlating user behavior on website into triggers for a campaign is an effective tool due to how well the cookies work).

ON-BOARDING: We've been able to schedule meetings with our on-boarding team who've been great in giving us real world usage scenarios and helping us settle into the product the right way and waste time looking for a way to do something or figuring out best practices from scratch. This is HUGE, very few solutions actually have something like this available to you.

CUSTOMER SERVICE: Top. Notch. The chat support is great, they're patient and will stick around answering your questions all day, they even pass suggestions to the development team who actually implement them as new features moving forward if it's something you really need. Which is mind-blowing.

OVERALL: It's complex and takes effort to learn what the product offers and how to use it. You're going to have to put the effort in, or it's going to be useless. That being said, once you put the effort in - Agile CRM gives you super powers compared most of your competition (because it takes effort, and requires learning).

BOTTOM LINE:
Imagine being in an iron man suit hovering above your competitors firing automated marketing missiles of lead-capturing/qualifying/scheduling sales quota destruction!

Nachteile

Very much a DIY experience, not enough 'sane defaults'.
Needs better testing/preview options for different campaign segments.

But these are something all these 'all-in-one' CRMs need.

Vorteile

- Many plugins available
- Suport team easy to reach and comprehensive
- Managing Marketing Campaigns with many templates and triggers
- Sales funnel is natively designed using deals in Agile : allows you to track and forecast sales in a few clicks

Nachteile

- Product Management to quote, complete deals or design reports must be improved

Vorteile

We can easily track all our project related tasks and all. We can schedule appointments in this tool which is best so far.We can track the work done by every individual easily and also we can micro manage our project. We can track the tickets raized by our customers easily.

Nachteile

Sometimes CRM goes down and we cant use the Agile in the down time creates a lot dependency on that tool. Also customer support should be increased for paid members for continuous usage of their application.

Vorteile

The GUI has a nice look and feel and they have a lot of different features. The addition of mass emailing option is a nice addition, but the pricing is a bit off (it gets very expensive very quickly)

Nachteile

The GMail gadget stopped working, the import of the deals/opportunities didn't work correctly and after days and days of support and endless "Thank you for your continued patience" the problem wasn't resolved. What's even worse, their support staff has a habit of either not calling when agree or not providing answers when they promised they will.

The product is otherwise competitively priced and has a nice interface, but some serious quality and support issues.

Vorteile

It's easy to start using and understand the basics, namely the automations, email marketing and sales segmentation. It offers a customer support area that can be used quite conveniently. Integrates quite well with Zapier and with that, with 1000's of other apps.

Nachteile

The whole service is not very polished, and lacks the visual attractiveness (eg email marketing). The landing pages option is quite rudimentary. But surely these are areas that with time and effort can be significantly improved.

Vorteile

Agile CRM has been a reliable solution for customer relationship management.
I like the effectiveness of Agile CRM.

Nachteile

Agile CRM is flawless.
No issues when using Agile CRM.

Vorteile

Unifica muchas funcionalidades en un único programa.

Nachteile

A pesar de que es intuitivo hay que acostumbrarse a su uso y para algunos miembros del equipo fue costoso.
El servicio técnico de atención es mejorable

Vorteile

The application is easy to use and provides a range of great content management services and features .

Nachteile

I didn't find any cons in that it's a good application

Vorteile

La chose qui m'a impression est qu'on a la possibilité de lier ça à ses comptes sociaux.

Nachteile

C'est le fait que la réception des messages envoyés ne se fait pas instantanément.

Vorteile

Agile CRM est idéal dans la gestion relation client qui y compris la gestions des ventes , suivi commercial de nouveaux prospect. Plus précisément une solution CRM de Customer Relationship Management qui est nécessaire pour les PME .

Nachteile

Mon utilisation, Agile CRM est vraiment bénéfique dans la suivis de management d'entreprise doté de capacités de vente et garder tout sous contrôle .

Vorteile

Its best advantage is that it is free of charge and even the paid price for 50,000 contacts and more is very low at around $9 per user. It is also a very powerful CRM that generates specific reports.

Nachteile

At times I have experienced some deficiency in Customer Service. It also lacks some functions such as project management, something that certain competencies do have.

Vorteile

AgileCRM is both affordable and its features and services work perfectly for sales teams to enhance productivity and ROI

Nachteile

AgileCRM meets all expectations and there is nothing to dislike about it

Vorteile

C’est un logiciel très bon dans la gestion relation client. Il dispose de très bonnes fonctionnalités qui nous permettent de réussir dans nos affaires de marketing et de ventes.

Nachteile

C’est un outil qui dispose de multiples fonctionnalités, ce qui pourrait compliquer sa facilité d’utilisation.

Vorteile

Avec ce logiciel je fais la publicité de mon entreprise et je reste en contact avec d'autres entreprises pour mieux enrichir mes relations avec eux . C'est un logiciel très spécial.

Nachteile

Je n'ai pas d'inconvénients pour le moment avec Agile CRM.

Vorteile

Logiciel de CRM très sympa et innovant qui propose une solution moderne, très simple et facilite la gestion des e-mails de marketing et simple à déployer. J’aime trop Agile CRM

Nachteile

Un produit très simple et sympa. Flexible et facilite plusieurs choses. Je le recommande

Vorteile

C'est le meilleur produit de messagerie et de vente très simple efficace avec une fonctionnalités automatiques . Très facile à utiliser et permet d'envoyer les mails automatiques. Je le recommande

Nachteile

Très facile et sympa. Moins coûteuxJe ne reproche rien pour le moment

Vorteile

C'est le top produit de CRM très bon et simple à utiliser permettant la campagne des emails de marketing . Je l'apprécie et je le recommande

Nachteile

C'est un top produit et je n'ai pas d'inconvénients.

Vorteile

Agile CRM est un logiciel très spécial et efficace en ce sens qu'il répond à tous non besoin en ligne pour nos entreprises , c'est très sympa.

Nachteile

J'aime beaucoup , je n'ai pas d'inconvénients pour ça.

Vorteile

Un super produit de CRM très puissant et très performant avec des fonctionnalités telles innovantes . Facile à utiliser et permet de répondre aux grâce messagerie électronique automatique et très technique.

Nachteile

C'est le meilleur CRM pour la gestion clientèle . Je le recommande

Vorteile

C'est le meilleur produit de CRM très satisfaisant grâce à ses fonctionnalités. Permet d'intégrer d'autres logiciels et est son unique pour ce qu'il propose avec une bonne qualité d'interface d'utilisation

Nachteile

C'est le meilleur produit de CRM . Flexible et simple. Je n'ai pas eu d'inconvénients

Vorteile

Un support de CRM très professionnel et performant permettant la gestion des mails de marketing et simple à utiliser.

Nachteile

Le produit est sympa et simple pour la gestion des mails de marketing

Vorteile

consente di automatizzare le vendite e analizzare le interazioni con i propri clienti

Nachteile

bisogna smanettarci un po per capire a pieno le sue potenzialità

Vorteile

Agile CRM est un logiciel à l'interface moderne et qui répond à toutes les demandes d'une entreprise telle que la notre: saisie et suivi commercial de nouveaux leads et ensuite gestion du clients avec de l'automation.

Nachteile

Étant donné que l'outil est dense, la prise en main peut etre un peu complexe mais on s'y fait vite.

Vorteile

La tâche tres facile par le logiciel agile crm qui m'aide dans la gestion par mail des entreprises

Nachteile

Il est tres utile ce logiciel et son prix est tres accessible.

Vorteile

Logiciel de haute qualité en matière de gestion de projet. Efficace et facile à utiliser

Nachteile

La seule chose que j'ai à reprocher au logiciel et la faible qualité de leurs interfaces

Vorteile

la tâche tres rapide du logiciel agile crm , il assure la gestion des entreprises par mail .

Nachteile

la gestion des entreprises par mail et voir son rapport prix tres bon

Vorteile

Facile à utiliser et l'intégration standard facilite la connexion

Nachteile

Impossibilité d'annuler les instructions

Vorteile

A powerful and all-encompassing CRM tool, Agile CRM assists businesses of all sizes in streamlining their operations and augmenting customer satisfaction. With a broad array of features and functionalities, it simplifies contact management, lead tracking, marketing automation, and customer data analysis. Furthermore, it's user-friendly and offers excellent customer service

Nachteile

Agile CRM currently offers support for six languages, but expanding the tool to include more languages would be a valuable addition

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Vorteile

Permite una gestión fácil de los recursos de mi empresa

Nachteile

La interfaz de usuario a veces la percibo muy cargada

Vorteile

Agile CRM stands out as an affordable and user-friendly customer relationship management (CRM) solution that offers a wide range of powerful features for effectively managing customer relationships. The process of setting up an account is simple and hassle-free, and the level of customer support provided is exceptional. Based on my personal experience, this CRM has surpassed my expectations and delivered a consistently positive and satisfactory experience.

Nachteile

Up to this point, the platform has been exceptional, and I haven't come across any problems