--- description: Reviews zu Salesforce Sales Cloud Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Salesforce Sales Cloud mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Salesforce Sales Cloud | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Revenue Management Systeme](/directory/4267/revenue-management/software) > [Salesforce Sales Cloud](/software/2764/salesforce-sales-cloud) # Salesforce Sales Cloud Canonical: https://www.softwareadvice.de/software/2764/salesforce-sales-cloud Seite: 1 / 753\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/2764/salesforce-sales-cloud?page=2) > Die Salesforce Sales Cloud ist eine On-Demand-CRM-Plattform, die Anwendungen für kleine, mittlere und große Unternehmen mit Fokus auf Vertrieb und Kundenbeziehungen bietet. Diese Salesforce-Plattform verfügt über CRM-Funktionen, die Lead-Management, Marketingautomatisierung und Kontaktmanagement umfassen. Diese Anwendungen helfen Unternehmen, Kundenkonten zu verwalten, Verkaufsleads zu verfolgen, Marketingkampagnen durchzuführen und zu überwachen sowie nach dem Verkauf Dienstleistungen bereitzustellen. Salesforce Lightning Experience ist eine aktualisierte CRM-Version von Sales Cloud, die den Verkaufsprozess rationalisiert, indem sie es Vertriebsmitarbeitern ermöglicht, Leads zu generieren und zu verfolgen, Kontoaktivitäten zu verwalten, den Status jeder Kampagne zu verfolgen und Berichte mühelos zu erstellen. Mit Salesforce for Outlook können Nutzer Kontakte, Kalender, E-Mails und Aufgaben in beiden Anwendungen synchronisieren, ohne Geschäftsprozesse zu unterbrechen. Mit der Salesforce Sales Cloud für kleine Unternehmen können Nutzer Kontakte verwalten, Verkaufsabschlüsse verfolgen, Aufgaben und Ereignisse verwalten, Leads erfassen und die Leistung verfolgen. Die Enterprise-Ausgabe von Sales Cloud enthält darüber hinaus Anrufskripte, Teamverkaufsfunktionen, Geschäftsworkflow, Einrichtungsgenehmigung und -automatisierung, nutzerdefinierte Anwendungen, API-Integrationen und mehr. Die Salesforce-CRM-Lösung ist nur für die Bereitstellung als SaaS verfügbar. Darüber hinaus bietet diese Salesforce-App einen Technologie-Stack, der Datenbank und Sicherheit sowie Workflow- und Nutzeroberflächen abdeckt. > > Bewertung: **4.4/5** von 18790 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 18790 Nutzerbewertungen | | Bedienkomfort | 4.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salesforce - **Region**: San Francisco, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: 25,00 € - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Russisch, Schwedisch, Spanisch - **Verfügbare Länder**: Australien, Belgien, China, Deutschland, Dänemark, Finnland, Frankreich, Indien, Indonesien, Irland, Israel, Italien, Kanada, Malaysia, Mexiko, Niederlande, Norwegen, Philippinen, Portugal, Saudi-Arabien und 12 weitere ## Funktionen - API - Ad-hoc-Berichterstattung - Agent-Management - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Angebotserstellung - Angebotsmanagement - Anpassbare Berichte - Anpassbare Felder - Anpassbare Vorlagen - Anrufaufzeichnung - Anrufmanagement - Anrufprotokoll - Anrufüberwachung - Arzt-Management - Aufgaben-Fortschrittsverfolgung - Aufgabenliste - Aufgabenmanagement ## Integrationen (37 insgesamt) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox Business - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... und 22 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Revenue Management Systeme](https://www.softwareadvice.de/directory/4267/revenue-management/software) ## Ähnliche Kategorien - [Revenue Management Systeme](https://www.softwareadvice.de/directory/4267/revenue-management/software) - [Revenue Recognition Software](https://www.softwareadvice.de/directory/4493/revenue-recognition/software) - [RCM Software (Revenue Cycle Management)](https://www.softwareadvice.de/directory/3341/revenue-cycle-management/software) - [CRM Software für Autohäuser](https://www.softwareadvice.de/directory/3171/dealership/software) - [CRM Software für Hochschulen](https://www.softwareadvice.de/directory/3231/higher-education/software) ## Alternativen 1. [HubSpot CRM](https://www.softwareadvice.de/software/1854/hubspot) — 4.5/5 (4470 reviews) 2. [HubSpot Sales Hub](https://www.softwareadvice.de/software/21946/hubspot-sales-hub) — 4.5/5 (502 reviews) 3. [Zoho CRM](https://www.softwareadvice.de/software/392464/zoho-crm) — 4.3/5 (6982 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.de/software/392397/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 5. [Insightly](https://www.softwareadvice.de/software/2667/insightly) — 4.0/5 (654 reviews) ## Nutzerbewertungen ### "Robust Client Ecosystem with a Steep Learning Curve" — 4.0/5 > **Lucas** | *30. Juni 2026* | Bankwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Salesforce provides an unparalleled 360-degree view of the customer portfolio. The ability to centralize all interactions, track communication histories, and customize pipelines to fit complex relationship models is incredibly powerful. The reporting and analytics features are top-notch, allowing for precise forecasting and deep insights into client behavior and product penetration > > **Nachteile**: The user interface can often feel cluttered and overwhelming, requiring too many clicks to perform simple daily updates. Additionally, the learning curve is exceptionally steep for new users, and the platform highly depends on a dedicated administrator for any minor customization, which slows down agility. The licensing and implementation costs are also quite high. > > Salesforce is a powerhouse for managing large client portfolios and scaling relationship strategies. It is an indispensable tool for data-driven decisions, provided your organization has the budget and the patience to handle the training and setup required. ----- ### "Salesforce sales cloud at scale" — 5.0/5 > **Verifizierter Rezensent** | *4. Juli 2026* | Computer-Software | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The best part which I like about this tool is its strong integration as API make it easy to connect with other tools whether it's storage analytics or ERP system. Also I can keep an eye on system reliability and compliance across organisation. > > **Nachteile**: If I am asked about cons then I would say it's strong but at enterprises scale it can feel a restrictive with limits also it is costly with licences and tricky when dealing with performance... > > Overall I can say Salesforce is a strong platform for managing sales at scale from my role I appreciate how it can handle bulk data loads and provide consistent up time but it demands careful engineering support to avoid limits performance issues and integration headaches. ----- ### "Strong CRM Capabilities, But Cost Became the Breaking Point" — 4.0/5 > **Bill** | *25. Juni 2026* | Bildungsmanagement | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: What stands out most about Salesforce Sales Cloud is how well it centralizes customer and sales information in one system. Everything from leads and opportunities to account history and activity tracking is connected, which makes it easier for sales teams to stay organized and follow up at the right time. The automation features also help reduce manual work, especially around lead routing, reminders, and pipeline updates. For managers, the reporting and dashboards provide strong visibility into sales performance, forecasts, and team activity, which helps with better decision-making and planning. > > **Nachteile**: The biggest downside is cost. Salesforce Sales Cloud can get expensive quickly, especially once you start adding extra features, users, or third-party integrations. Even basic functionality often requires higher-tier licenses or add-ons, which increases the total cost of ownership. For many teams, it can feel like you’re paying a premium not just for the platform, but for every additional capability you need as you scale. > > Overall, Salesforce Sales Cloud is a powerful and reliable CRM. It does a strong job of managing leads, opportunities, customer data, and reporting in one system, and it gives solid visibility into the sales pipeline and team performance. However, the main reason for moving away from it was cost. As the team and requirements grew, the licensing fees and added costs for extra features and integrations became difficult to justify. What started as a manageable investment turned into a much higher ongoing expense. Because of that, we ultimately switched to a more cost-effective solution that still covered our core CRM needs without the same level of overhead. ----- ### "Powerful but heavy - great once it’s set up properly" — 4.0/5 > **khyan** | *15. März 2026* | Computer-Software | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: The flexibility and depth of the platform. You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very powerful system for managing pipelines, tracking activity, and giving leadership clear visibility over the sales process. > > **Nachteile**: The main downside is the complexity and cost. It’s not the most intuitive system when you first start using it, and setup can take a fair bit of time and effort to get right. If it’s not managed well from an admin perspective, the interface can also become cluttered with too many fields and workflows. > > My overall experience with Salesforce Sales Cloud was positive. It’s a very capable platform with a lot of flexibility, especially for teams that need detailed reporting, custom workflows, and strong pipeline visibility. It does take some time to learn and works best when it’s set up properly from the start, but once everything is configured well it becomes a really powerful tool for managing the sales process. ----- ### "With Salesforce we don't have any of that BS." — 4.0/5 > **Edward** | *11. Mai 2026* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The thing I love the most is it disciplines our little agency\! All leads from referral, LinkedIn and proposal forms go in one place, and I can tell me what communication channels helped to advance a prospect. The User Interface (UI) is a bit crowded, but List View, Dashboard and Page Creation and Management enable me to create pipeline pages for clients without having to wait for a developer. > > **Nachteile**: There was more fiddling involved than I thought there would be for a group of 6. Ease of Use is to a large extent dependent on how neatly you set up fields, stages and permissions. Customer Support has been helpful but responses sometimes direct to lengthy support articles. When we put on seats for occasional users, it hurts our Value for Money. > > There is no giant Enterprise Command Centre, we use Salesforce Sales Cloud as our sales memory. For marketing consultancy, it helps me to keep track on warm introductions, on when to re-up on retainers, when to upsell on campaigns, and who was the last one to touch who. The platform is crying out for care; "dirty data" is strongly punished. But, I believe the forecast more than our old spreadsheet when I look at the week on Friday. ----- Seite: 1 / 753\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/2764/salesforce-sales-cloud?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/2764/salesforce-sales-cloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten