Payhawk

Vorteile

The user interface is incredibly intuitive, making it easy to navigate and manage our expenses effortlessly. Moreover, the support team has been outstanding, promptly addressing any concerns and providing valuable assistance. With Payhawk, I have complete control over my expenses and can generate comprehensive reports tailored to my needs, giving me a better understanding of company's financial situation.

Nachteile

Payhawk is its relative newness as a tool. While it offers many valuable features, there are a few that seem to be missing at the moment.

Vorteile

the flexibility on limits, the control of spending, the organization of documents, and their support team. I feel that this will grow and the sky is the limit.

Nachteile

we are still setting up the automation of posting in our accounts software. the initial registration with some employees by not receiving the email and some went to junk mail. but once set all was good.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Payhawk

Vorteile

It is nice it can be used across teams. Customer service is always very friendly

Nachteile

- Layout of expenses is quite unclear, you can not easily see what team made what purchase- When adjusting one of the information (categorization) fields this has directly impact on all previous purchases as well. This makes the impact of adjusting quite high. It would be nice if you for example could point out that the information fields such as selecting the date from when you would like to see it change in stead of for the whole administration- The info fields sometimes just change or get empty while typing- Even when adding suppliers to the list of suppliers it still adjust every-time you add a new purchase from the same supplier. When you are thus not focussed on adjusting this you end up with a great amount of supplier accounts for the same supplier (for example 5 versions of the a realtor supplier)- I feel that the interface of the company expenses is quite hectic. A lot of information is displayed but not the information you might want to see there. It would for example be nice if you could adjust the selected fields you see instead of only being able to see the note added and category

Vorteile

Receipt collection from users and issuance of debit cards

Nachteile

When claiming per diems, if the location is not applied specifically to the city (eg. London) but to a specific address (eg. Tower Bridge, London), the UK generic rate is picked and not the London rate.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Payhawk

Vorteile

The easy use, implement, manage and control. Also, the support team is impressive! how they follow open cases, the fast answers, their knowledge.

Nachteile

Is a brand new tool, so it's improving their functionalities every day. We started without the Netsuite integration, and now it's working perfectly. We have also the travelperk integration and it's very good. The best is that the product and development team is always connected with your needs and helping a lot in Payhawk grow.