BILL Spend & Expense (Formerly Divvy)

Vorteile

Because it is so user-friendly, this program has completely changed the way we track our expenditures and enter our data. Because each employee may now input their receipts, it has saved our accounting department many hours of labor each month. Divvy is a fantastic service. It's simple to pick up. I was worried I'd be disoriented, but a quick scan of the area turns up everything I need.

Nachteile

ACH transactions are taking too long to process. We'd want to be able to send PayPal monies straight to Divvy for payments. It is not possible to map QBO tags for transactional line items at this time. Improvements are constantly needed, just as with any other piece of software. Divvy is always striving to improve the procedure.

Vorteile

I love the transparency and opportunity to have a real time look into your company's spending and the ability to code and sync directly into QuickBooks.

Nachteile

The least robust features are reimbursements and account mappings. It is frustrating to take many steps to unmap and map custom fields. Make it in the same place at least.

In Betracht gezogene Alternativen

Warum BILL Spend & Expense (Formerly Divvy) gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu BILL Spend & Expense (Formerly Divvy)

Vorteile

Bill's software is fine. It can be confusing when switching between all the sites, but overall it does what you would expect. One exception: their fraud protection algorithm is worse than your average credit union’s. So you should only use Bill if you are sure you will never lose a credit card, never have one stolen, or never use your cards. ;)

Nachteile

Bill's customer service is simply an abomination. They are impossible to contact, rude when you finally do, and literally illegal when they act. On top of this, the software is just not actually that great. We often hit hiccups with budgets not refilling, cards not working, frozen cards that cannot be unfrozen, and so on and so on. Their fraud protection is also abysmal. Your cards will basically never be shut off even if they are maxed out on repeat purchases at the apple store. Whereas any other card service would put a hold on the card and reach out to you for verification, Bill just lets it ride. Given that a typical company might have many cards in many places at once, this is particularly problematic. Overall, please avoid their services.

Vorteile

What I like most about bill formerly divvie, would be how easy it is to upload photos of receipts from day to.Day expenses you keep track of expenses with a budget. I am able to get through the month knowing what i've spent and not going over budget

Nachteile

Sometimes I have a hard time with logging in with the app. The software could use an update. I'm not always able to log in.So I have to use the website through google

Vorteile

As someone who uses a Divvy card frequently it is very user friendly. Once a purchase has been made you are notified right away and can provide all information needed.

Nachteile

The app can sometimes have glitches, which delays the time of submittkng receipts and info.

Vorteile

I liked the idea of using the app and making expense re-imbursements easier for the employees.

Nachteile

Unfortunately, the execution has been a nightmare! People cannot log in, the managers cannot see the details of what the expense is for. Employees have to wait over 2 weeks to get their money. There are not enough approval levels for our company policies. And don't even get me started on the customer service! Half the time they cannot even understand English. Even if they understand what you are saying, they have no idea how to fix it!

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BILL Spend & Expense (Formerly Divvy)

Vorteile

The app is easy to use and it automatically categorizes expenses.

Nachteile

Customer service is not the greatest. That is really my only issue.

Vorteile

I like that it makes accounting easy and offers best features for expense management and reporting

Nachteile

With BILL Spend & Expense, I have experienced no issues

Vorteile

BILL has been so easy to use and makes keeping track of receipts and budget very easy

Nachteile

Sometimes I have a hard time logging into my app but that was maybe twice

Vorteile

This product has a lot of really deep integrations for accounting software and the app is very good

Nachteile

its not a credit card and the billing practices prior to bill.com taking over were questionable at best. it does take a lot of work to setup all the integrations and workflows.

Vorteile

Very aesthetically pleasing, very user-friendly. I’ve helped implement Divvy within small companies of young people and large corporations with people significantly older; easy to use, easy to put together.

Nachteile

If you miss a payment…you’re on a rough road to get deactivated

Vorteile

Integrated credit card management and the ability to have virtual credit cards.

Nachteile

Being able to email/forward an email receipt is very handy, however it doesn't always work. Sometimes I do receive back to back messages, one saying it was rejected followed by one that says it was accepted.

Vorteile

Divvy was easy to set up and is easy for our whole staff to use. Our previous expense management was done more manually, was time consuming, harder for staff to use, and an all around pain. Divvy alleviated all those problems!

Nachteile

The only thing I dislike is not being able to sync reimbursements in QB online the same way credit card expenses can be synced. It's definitely not a deal breaker, but more time consuming for sure to have to download the reimbursements, format the csv and upload in QB, vs just hitting "sync" like you can do with the credit card expenses.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BILL Spend & Expense (Formerly Divvy)

Vorteile

It allows the creation of budgets. We can create budgets and give anyone access to a budget or not. Giving us the flexibility to give everyone a card and issuing funds on an as needed basis. Divvy also is constantly looking for ways to improve the product and make it better, for instance the dashboard of how many transactions need to be approved or completed.

Nachteile

It is hard to think of any, one thing I would like the ability to do would be to drag an email into the receipt box as a number of receipts are not attachments or pdfs. Watch they will upgrade the system to do this in the next release.I did think of one...card holders sometimes have been denied transactions when they have funds on their cards and or budgets. This has been very inconvenient for those traveling.

Vorteile

We are so pleased with this software. The Quickbooks Desktop integration is key and the ability to add as many vendor cards as we need has made reconciling a breeze. The ability to approve funds request instantly is also a huge feature for us.

Nachteile

I did run into an issue where if we split a transaction to categorize it under different expense accounts when the transaction is synced it splits into two separate entries. This does not work for us so we no longer use the split feature. The work around we currently use is to enter notes about splitting the transaction then we edit it in quickbooks after we sync the transaction.

Vorteile

We love divvy and are so glad we incorporated it into our company this year. It has saved executives and a employees hours on expense reporting. It has helped us start planning budgeting. Also the requesting and approving of funds is so easy. I have and will continue to recommend Divvy to others!

Nachteile

The only negative is the delay on the pre loading for ACH is super long.

Vorteile

Divvy has greatly simplified my job as a financial assistant/bookkeeper. We've got several employees purchasing against different budget lines, and now the employees and I can see the information clearly and in a user-friendly fashion, all in one place. It was easy to learn and uploading receipts is so simple and quick. I highly recommend Divvy!

Nachteile

I'd love to be able to split transactions between budgets. However, I don't really have a true con. That'd just be a nice feature to have.

Vorteile

The ease of querying past credit card transactions and invoices is impressive. The ability to save invoices and mark how they were paid is crucial to being paperless and works great in Divvy.

Nachteile

I haven't found a good way of showing that budget owners have approved expenses.

Vorteile

Ease of use, customer service, customizability, constant improvements to the system and its capabilities

Nachteile

Slow loading of transaction data on the website, could use more robust pre-approval process including more than one approver of an expense before a funds transfer, & our physical card orders get lost/never delivered about 50% of the time

Vorteile

The software is very easy to use, quick to get up and running to facilitate spend, and has good integrations into major accounting software.

Nachteile

I would want to see it expand to fill more and more of the spend management niche. The great thing is that they are expanding. the Bill.com acquisition will quickly get this product positioned to handle more and more spending categories. I anticipate that soon we'll be able to manage enterprise-level budgeting and forecasting entirely out of this software.

Vorteile

How easy is for users and admins to log and categorize and manage the spending. Also the features are very helpful for separating the budgets and types of expenses. I like the download of reports because that way I can see all the spending of just one budget.

Nachteile

That it might be lacking some automatization when it comes to recurring expenses. Also sometimes the chat takes a lot of time to get a hold of someone.

Vorteile

Super quick pre-approval and implementation that is a breeze.

Nachteile

The text verification and browser security is a bit over the top but I know why it's in place. :)

Vorteile

Divvy is an incredibly useful platform that makes managing your company spend an absolute breeze. It is so easy to use too! Everyone in our company uses Divvy, and it requires very minimal training. You have tons of capabilities as an administrator to put controls in place and to monitor all of your company's spending habits at a glance. The reporting and filter options are fantastic! Don't know where we'd be without Divvy!

Nachteile

There truly is not that much to dislike about Divvy; however, if I did have to say one thing, it would be that I've encountered (a handful of times) moments where the mobile app or browser app has been unresponsive or hasn't been performing as you would expect it to. Divvy is constantly working on its apps, though, so this never stays around for long.

Vorteile

It is user friendly and has reporting within itself is amazing.

Nachteile

There is not much to dislike about the software as its a helpful tool. The integrate to accounting software and syncing transactions is 90 percent effective, as some transactions do not sync but most is better then none.

Vorteile

We love the credit card feature. The ease of use is the best we've experienced.

Nachteile

There is really nothing I don't like. I wish sales tax was automatically sectioned out of expenses but that is a minor problem. Splitting works fine.

Vorteile

The thing we loved the most is how easy and amazing the platform in general is. We also absolutely love the mobile receipt feature. We hated keeping track of receipts.

Nachteile

Honestly, nothing at this moment. We really love the product.

Vorteile

I love using this app so I can purchase what I need and record everything. I also love that I can see how much money is left in each budget so I always know how much money there is left. If I forgot to upload a receipt, I immediately get a notification from Divvi to remember to upload the receipt. It is also very easy to request more money in a budget if needed!

Nachteile

You must check while budget you have selected BEFORE going and purchasing something.

Vorteile

Everything, especially the ease of use..and the ease in inviting your team to payroll.

Nachteile

Nothing, everything was good...wish I knew about this product before now

Vorteile

Ability to switch compatable accounts, at ease.

Nachteile

Haven't came across any yet, the program is eqsy to use.

Vorteile

What I liked the most about this application is the ease and convenience it offers when it comes to managing business expenses. Using his credit card and intuitive software, he was able to automate the entire process of expense reporting, budgeting, and reimbursement. I no longer have to deal with mountains of receipts and endless spreadsheets, now everything is automatically recorded and organized.

Nachteile

Although in general I loved the experience with this platform, there is one aspect that could be improved. Sometimes I have experienced some technical difficulties with the software, such as platform errors or delays in loading information. Although these problems are not frequent and the support team has always been attentive and quick to solve any problem.

Vorteile

I like that there is an app, that I can attach receipts, that I can see what I've spent, that I can refer back to spending easily, and that I can pull my bills for review.

Nachteile

I didn't know that your points that you earn are lost at a point in time if you don't use your card as often. I lost all of my points without notice.

Vorteile

The website and app are well-designed and easy to navigate. The site is fast and I am able perform tasks without many slow-downs.

Nachteile

Issues popped up occasionally with my users not being able to login due to a Date of Birth entry problem. Some physical cards were not delivered properly.

Vorteile

The ability to take photos of receipts in the app and the map feature for mileage reimbursement

Nachteile

During the initial setup I remember having issues with my work email account not syncing w/ the Divvy app so I couldn't log in, but that could have been use error

Vorteile

Es un programa sencillo y de gran utilidad

Nachteile

Tal vez información de cómo usar para principiantes

Vorteile

I was pleasantly surprised that the system automatically shows you the pre-approved credit.Completing the application took no more than 30 minutes.

Nachteile

The support service is incompetentNo one told me the reason why the application was rejectedThe impression was created that divvy only collects the personal data of the US business community.After I passed the video verification, the application was refused, which is disturbing, what is the reason to pass the video verification if the application is refused anyway.The most regrettable thing is that I sent my bank account details.When I passed the video verification, I noticed that my personal data will be kept for 3 years! I am very disappointed!

Vorteile

Divvy is so easy to use and works perfectly to manage multiple budgets, split expenses, and tie it all together. We love it for the vendor cards that we can issue to users in the org and for tracking our teams monthly expenses. So easy.

Nachteile

There isn't much that I don't like! It's maybe confusing trying to request money if you are new to the system, but once you're trained, I think it's a great tool

Vorteile

I love that we now have credit cards instead of a bunch of debit cards. I like the app a lot. My employees and I get a notification immediately on our phone to upload receipts, categorize the expense, and write any notes. I also love that I have control over how much money each of my employees have access to. I can easily take away and add more.

Nachteile

I have had a few cons. 1) I am supposed to get a reminder email every Monday morning with a "to-do" list. I have gotten it about 50% of the time due to bugs in the system. The same goes for my employees. 2) I would love to not be able to approve my own transactions. 3) On the transactions page, place where you add filters seems not as well organized as I would like. I would love to be able to personally edit the order of the filters. I am constantly scrolling to the bottom.

Vorteile

Divvy gives us exactly what we need being a small business, allows us to categorize spending, allocate budgets and pay subscriptions automatically and on time. Also, the rewards are great!

Nachteile

Nothing, divvy works perfect and has all we need.

Vorteile

I really like how easy to use the web app and mobile app are and how quickly I can create a new budget with a set amount of funds, as well as a new card (either virtual or physical). The software and hardware cohesion is unmatched and I love how easy it is. The best part is that once I set it up, I don't have to mess with it very often. I just know that they'll keep all my budgets and funds the way I set it up.

Nachteile

I wish there was a feature to automatically categorize (for my taxes) based on merchant. Right now, you can set up automatic categorization based on budgets, but sometimes I'll use one budget for multiple vendors. Other than that, I really have no complaints.

Vorteile

The ease of setting up our Divvy account online was impressive. The ease of use for the field guys and the office has tremendously streamlined our process farther than I honestly thought ipossible.

Nachteile

I don't really have any complaints about Divvy, the only thing that I can say is that I wish the app was faster, but I think that has to do with technology and not the Divvy platform

Vorteile

Time savings, faster expense approvals, cash rebates & increases in enterprise value.

Nachteile

Need a better mileage reimbursement app, which we understand is coming.

Vorteile

ease of use, ability to assign funds fast and instantly (on the road even on my app). 100% card integration

Nachteile

approval workflows aren't greatno ability to send push notifications for "needs approval" why on earth is that not fixed?automated push notification on phone should be every 48 - 72 hours. (concur does this).once a week emails are spotty (dont actually send) and most of my managers have no idea they have something to approve. 1st round with production implementation specialist was lazy, non-responsive, "Goal of 24 hour response time" was a pathetic goal and was more like 2-3-4 days. by that time the context of the email was misunderstood and issues had to be repeated, repeated, repeated, new customer manager seems a lot better and Salesman Michael Gleason was always great.

Vorteile

Can't say anything here because I didn't even have an ability to experience the software.

Nachteile

The big one - support, from the start of application to installing the integration with Net Suite. Very slow to address the issues, team seemed very low on knowledge of the product and processes.The application process - limited to US only. If you want to apply for it and you are not in US DO NOT EVEN THINK about applying for it, the verification process was tedious and frustrating.

Vorteile

The best thing about Divvy is that employees can designate a transaction to a specific budget right at the time of the transaction. They upload the receipt right then and there and they're done! No more bugging staff for expense reports, missing receipts, wrong amounts. This will be a game changer for our small team.

Nachteile

We are still pretty new to Divvy but so far it's been great. We'll need to make sure that there are strong controls for everyone, including admins on the account but so far it has been a solid product. Very intuitive and easy to use.

Vorteile

simplifies expense tracking, reimbursements, receipt collecting, approval process

Nachteile

its newer so working out bugs still. I don't really think this is a big con, but its what I could think of

In Betracht gezogene Alternativen

Warum BILL Spend & Expense (Formerly Divvy) gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu BILL Spend & Expense (Formerly Divvy)

Vorteile

I love how easy it makes expense reporting and tracking.

Nachteile

I wish the integration with Sage Intacct was simpler to implement. It is available and it does work, but we have struggled to get it running smoothly. That said, manually uploading transactions is fairly simple, so this is not a major con.

Vorteile

We rolled out Divvy in June of 2022. Every employee has a Divvy account for reimbursements; about 20% of our employees also have corporate credit cards. This is what works:- Easy to set up custom fields to correspond to our accounting system for expense coding and tracking- Budgets set up by functional team so managers are approving their direct reports transactions- Easy to adjust teams/budgets on the fly- App always works and employees can code charges and upload receipts seconds after a charge is made- Easy to administer; add employees, cancel cards or charges, delete employees, adjust budgets, add accounts. The system is simple to navigate and intuitive.

Nachteile

Some drawbacks to Divvy - - No notification alerting you that a budget is getting close to its monthly spend limit- Employees need lots of education on how budgets work; they need to request funds BEFORE spending- Reimbursement tab needs to be more obvious. Managers don't check and can have employee requests languishing there for weeks- Reimbursements don't hit employee accounts for days after the funds have already been withdrawn from the company account

Vorteile

Easy to use, helps us non-finanationally minded businesses owners, helps me cut expenses easier to save more

Nachteile

Expense categories cannot be edited/customized so a lot of our stuffvis marked as "Other" which doesn't help. Needs to integrate with Zapier so us micro businesses can connect to our systems- not everyone likes QuickBooks and other options are overpriced/enterprise systems.

Vorteile

So many things I love about Divvy, the cards look "cool"! The app and web interface are intuitive and easy to use. The fact that Divvy syncs overnight to my accounting system makes it so that our expenses can be tracked in "nearly" real time as opposed to monthly expense reporting. Uploading and email receipts is very easy and each transaction pops up immediately which reminds employees to add a receipt and code right away.

Nachteile

So far, there are only 2 things that I can think of that could use improvement:I've been told by employees that when I deny their transaction, it comes back to them without the receipt attached and the coding is gone.I would also love to have the capability to add a negative amount in a split transaction.

Vorteile

The app and platform are so intuitive and easy to use. I am amazed at how difficult our life was before Divvy and so grateful we made the switch.

Nachteile

I haven't come up with anything yet. So far everything works great.