SAP Concur

Vorteile

Das System ist recht intuitiv die Belege können wunderbar eingescannt und hochgeladen werden. Damit hat man jederzeit eine Übersicht über den Stand der Auszahlung und es wird auch gleich angezeigt falls noch etwas fehlen sollte.

Nachteile

Leider ist das System bei uns nicht in die Entgeltabrechnung integriert. Die Zahlungen laufen daher separat über die Buchhaltung. Eine Integration wäre ja sicherlich möglich aber wird bei uns nicht gewünscht.

Vorteile

SAP Concur bietet eine ganzheitliche Lösung für das Management von Geschäftsreisen und Ausgaben. Es ermöglicht Unternehmen, Reisen zu planen, Ausgaben zu verfolgen und Compliance-Richtlinien einzuhalten.

Nachteile

Aufgrund seiner umfassenden Funktionen kann die Einarbeitung in SAP Concur und die Anpassung an die individuellen Anforderungen eines Unternehmens komplex sein

Vorteile

Ich habe vor kurzem begonnen, diese Software zu verwenden, und bin sehr begeistert.

Nachteile

Bisher habe ich keine Nachteile bei der Verwendung dieser Software gesehen.

Vorteile

Die simpel gestaltene Oberfläche, die einfache Online Bookings Funktion, Auftrags Verfolgung

Nachteile

Die Darstellung unter IOS oder Android

Vorteile

Mit SAP Concur kann jeder Mitarbeiter leicht und unkompliziert seine Reisekostenabrechnung machen.

Nachteile

SAP Concur hat eine nicht so moderne Oberfläche und sieht somit etwas veraltet aus.

Vorteile

Hotelkosten müssen unter Umständen nicht mehr verauslagt werden. (Gilt nur sofern das Hotel auf den Prozess eingestellt ist und am besten 1 Tag vorab bereits gebucht wird, was leider häufig gar nicht der Fall ist, das ist der einzige Vorteil für den Reisenden!)

Nachteile

Jede Reise muss über ein Concur eigenes Portal gebucht werden welches dem anderer Plattformen einfach nicht gewachsen ist, es werden immer nur wenige Hotels angezeigt Preise erst nach Bedienung einer unnötigen Schalter "Preis anzeigen" keine Bilder (Zimmer), das macht den Vergleich sehr mühsam und führt zur paradoxen Situation dass der MA weiter über Booking auswählt und dann das Hotel umständlich auf der Concur Plattform sucht um es dort zu buchen. Der BuProzess dauert dann ebenfalls wesentlich länger. Im Hotel ist dann ft kein Einchecken möglich da Hotels nicht auf die Kostenübernahme vorbereitet sind eine Vorabzahlung ist dann weiterhin durch den Mitarbeiter notwendig, weiterhin führt das zu Diskussionen mit der Rezeption und längeren Wartezeiten.
Jede Reise muss im Nachgang über das Portal nachgepflegt werden, Belege einscannen ablegen hochladen mit den Vorgang wieder verknüpfen ect. bishin zur steuerlichen Trennung (Aufschlüsselung) jeder einzelnen Ausgabe Beispiel Frühstück 10 € davon 3 € 19% MwSt. 7 € (7% MwSt.), die Eingabe der Tagespauschalen ist eine Klasse für sich man verzichtet dann lieber auf das Geld.. Dieser Tätigkeit schließen sich weitere Prüfvorgänge durch Vorgesetzte und Buchhaltung an schließlich werden Tagespauschalen wesentlich später gezahlt als vor der Einführung oft nur auf Nachfrage. Für die Eingabe einer Abrechnung bezahlt das Unternehmen übrigens für jede Abrechnung einen 2 stelligen Betrag in Euro abgesehen von der investierten Arbeitszeit. :(

Vorteile

Mit gefällt zum Beispiel, dass ich bei der Reisebuchung auch eine Kartenansicht in der Hotelauswahl habe und unter mehreren Optionen bei der Hotelauswahl wählen kann

Nachteile

Die Abrechnung einer Reise finde ich nicht ausreichend strukturiert und unübersichtlich, wenn man es nicht täglich macht. Es ist leider nicht selbsterklärend und man wird nicht durch ein Abrechnungsmenü geführt.

Vorteile

Die Rechnungen können fotografiert werden und anschließend hochgeladen und mit einer Ausgabe der Kreditkarte zu einem Datensatz verbunden werden.

Nachteile

Dieses Programm ist das Gegenteil von Intuitiv. Wenn Du beim -Abrechnung absenden- einen Fehler in der Zeile hast, lässt er dich nicht weiter aber sagt dir auch nicht wie du dieses Problem behebst oder WO der Fehler zu finden ist. Sehr frustrierend. Wenn ich bei einem Anmeldeformular im Internet etwas nicht ausgefüllt habe, macht mich das Programm sofort darauf aufmerksam. Wieso schafft es SAP Concur nicht?? Wenn man keinen Support bekommt, sucht man stundenlang oder muss warten bis einem geholfen wird. Ansonsten kannst Du deine Abrechnung einfach nicht abschicken, weil das Programm es nicht zulässt.

Vorteile

It is perfect for reporting each expense made on each trip without having complications of forgetting something to report, everything is done in real time and it greatly facilitates the process of validating each expense and thus having a clear and organized report, it allows for a more detailed development of each user's trips
There is clarity about each expense by having the expenses at the end of each trip very specific and thus better understanding what is spent more and what is spent less on

Nachteile

Sometimes the scanning of invoices can be a little slow and it does not allow the image to load correctly

Vorteile

The ease of use, the fact that people can use it on the mobile phone, the fact that there is an app on Appstore and Android store for it!

Nachteile

The cost is maybe high but I guess you pay for good quality software!

Vorteile

SAP Concur is a feature rich web based application with lots of name recognition. It is a legacy application so there are lots of experienced users. The reviews I read online are not an indication of my experience so I thought I would share my honest personal experience.

Nachteile

THIS IS A SELF SERVICE APPLICATION WITH LIMITED SUPPORT. The native QB connector for QB desktop enterprise is worthless with little to no support from Concur. Our onboarding specialist final recommendation after 2 months was to just use it manually without the QB financial connector. The admin platform is clunky and not intuitive. We have had multiple issues with items not working and the support has only been able to resolve 1 issue after 3 weeks of trying. You are better off using the forums and support groups outside of SAP Concur to resolve your issues.

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Gründe für den Wechsel zu SAP Concur

Vorteile

Intuitive design, clean screens, and easy to navigate. Also i like the switching between user feature when delegations are set up, and the mobile App.

Nachteile

find at times it can lag to make the changes i input. Also, mobile app has a limitation where you cannot select the attendee status "travelling/not travelling" so only simple coding possible via app and nothing to do with entertainment or travel.

Vorteile

We have used SAP Concur for a couple of years now and it has made our expense reporting fast and easy. The photos on the go for receipts has been invaluable.

Nachteile

The only thing I don't like about SAP Concur is to have to do a header report summary. This is double work as all the same information can be found in each expense.

Vorteile

Menu/interface is streamlined and graphically pleasing.

Nachteile

Sub-menus, like hotel itemization are inflexible and sometimes difficult to reconcile with currency conversions/international reservations/receipts.

Vorteile

Every payments transactions is captured in expenses reports automatically making it easy to manage expenses, vendors and invoices. Also, approval can be done with a single click with a clear view of all expenses submitted for reimbursement.

Nachteile

In the event when errors occurs, it is very difficult to correct them without involving the administrator. This is the biggest challenge I have experienced.

Vorteile

SAP Concur eradicates fraud by managing expenses such as travel in real-time.
Automating accounts payable and receivable is another great aspect about SAP Concur.

Nachteile

Ever since I implemented SAP Concur, I have never had a tough time mainly when carrying out expense management.

Vorteile

SAP Concur enables me to save time by automating complex accounting processes mainly invoicing and inventory control.

Nachteile

For over three years now, I have never come across issues while using SAP Concur.

Vorteile

I don't like anything about Concur. The program requires the user to put in all sorts of nit-picky data.

Nachteile

1. For one simple trip, it literally takes 3+ hours to input your receipts, input all of the nitpicky data and deal with admin complaints such as, "Please explain why you are taking a taxi from the airport to the hotel".

2. I have a grant and should not be doing support staff work like this -- having faculty deal with the clunky system and people who refuse to help us ultimately does not generate $ for my University.

3. My University and the bureaucracy of SAP Concur acts like my time is free, when ultimately they are stealing from themselves and not using my time efficiently.

Vorteile

It's a secure and very straightforward tool which simplifies all traveling costs and invoicing.It is basically created to sustain all it's users even for the one with the small business.It reduces paper work and it saves alot of time.You can clearly see all your expenses data in one place.With SAP Concur you can submit and approve your expenses reports.

Nachteile

Everything about this software is incredible .No cons.

Vorteile

Makes travelers abode buy rules. If a traveler is out of policy they need to have reason. Depending on companies rules travel will be approved on not. It really depends on what companies wants to enforce.

Nachteile

From years of using, like anything, a traveler can manipulate it. If they lower the window of hours it will make they within policy, even though they aren’t.

Vorteile

Unlike most alternative online accounting tools, SAP Concur has a well functioning mobile application.
2 and 3 way matching tools enables me to detect discrepancies rapidly when paying vendors.

Nachteile

I have been using this tool for almost four years now and I have never experienced drawbacks.

Vorteile

SAP Concur has a mobile application that enables me to carry out accounting processes on the go for 24/7.

Nachteile

SAP Concur streamlines all my accounting processes - I can’t complain of anything.

Vorteile

SAP Concur automates repetitive accounting processes which enables me to save time. Matching POS, receivables and invoices detects errors rapidly.

Nachteile

Mobile application lack some capabilities available on cloud-based application.

Vorteile

SAP Concur is the main repository for creating, customizing and sending invoices to our customers.
I like that it has a mobile application which is easy to use.

Nachteile

For sure, I use SAP Concur on a daily basis and I do not encounter issues which affect my duties.

Vorteile

Useful tool for expenses within a large organisation. It allows for a two tier check with managers and notes to be left on.

Nachteile

With the claiming of VAT fuel it can struggle to fully understand if you have claimed back enough over multiple receipts. It often wants it to be done over just one.

Vorteile

SAP Concur has totally eradicated fraud in my organization by managing expenses across all departments.

Nachteile

I have had no negative experience with SAP Concur for the past three years.

Vorteile

SAP Concur’s 2 and 3 way matching tools enables me to rapidly detect discrepancies when paying vendors thus reducing financial losses.

Nachteile

SAP has the most bug-free tools - Mobile application anyways lack some features available on cloud apps.

Vorteile

Mostly I like the user experience - the platform is easy to use and very well organized.

Nachteile

The only thing that I have noticed is that when approving it aways returns to the "expenses" queue.

Vorteile

I use SAP Concur on my mobile phone to manage expenses such as travel and spend which enhance compliance and eradicate fraud.

Nachteile

I only dislike that SAP Concur lack robust capabilities for global enterprise expense management.

Vorteile

It connects to other delivery platform so when I order or ride something, the receipt automatically gets updated. You can automate approval workflows and integrate with corporate policies ensures that expenses are processed quickly, while maintaining compliance with internal policies.

Nachteile

SAP Concur's interface to be cluttered or not as intuitive as other expense management tools. Limitations in customizing the platform to meet specific company needs or workflows without the help of technical support.

Vorteile

What I like most about SAP Concur that is user friendly, and I would recommend this product to customers/vendors.

Nachteile

I do not have any dislike regarding SAP concur at this time.

Vorteile

When you travel it is super easy to lose bills or track your mileage, the mobile application makes it easy to perform these tasks.

Nachteile

As for the mileage, for some reason, when you drive for many hours, you lose mobility or do not identify the starting point well.

Vorteile

The product accomplishes the basics of what you want it to do. It is not real flashy, but it does do the job.

Nachteile

It can be clunky at some points, and there seem to be better software options available that allow for more mobile flexibility.

Vorteile

The integration with corporate traveller, allowing users to claim expenses and book accommodation / travel in one application, reports / analytics are therefore available on spend across all these areas.
Support is readily available, always responsive and prompt in resolving any issues.
It is quite straightforward to use as an end user, most team members pick it up quite quickly.

Nachteile

I would prefer the option, of being logged into SAP for the day and not having to re-log in throughout the day when I need to re-access.
Search facility as an admin only allows to search on first name or surname, not both names.
The inability as an admin to easily move a 'group' of users to a new approver

Vorteile

SAP Concur is used in few selected departments in my organization, my business unit being the main. I like that it offers iOS and Android mobile apps which makes it easy to carry out accounting tasks on the go.

Nachteile

However, the mobile app has limited features compared to cloud-based.

Vorteile

SAP Concur protects all our personal data from any virtual threat.It helps us manage all our work activities and corporate expenses like pros,also controlling the development of all our employees corporate travel is a breeze.

Nachteile

SAP Concur does not have any negative or unfavourable factor.It is a high performance software that improves all our work operations.

Vorteile

SAP Concur automate expense and spend management which eradicate fraud in my agency.

Nachteile

Unlike many other spend management tools that I have tried, SAP Concur has a mobile App which is an added advantage. Thus, I do not have any flaw.

Vorteile

I like the ease of filing expense reports in general, as well as the mobile app. The ability to take photos of receipts in the moment, using the app helps with peace of mind as to not lose them.

Nachteile

The only feedback I would say as a Con, would have to be the ability in the mobile app to upload a receipt that is a PDF. There may be a way to do it, but it appears to only allow image files, such as .jpg

Vorteile

I liked the ability to itemize hotel charges in detail. Made it easier than worrying about splitting off personal charges to a separate non-business card. Can mark some itemized charges as personal so they don't get filed for reimbursement while all the others get claimed.

Nachteile

Overall it's a little cumbersome and the app seems outdated. It's bulky and more complicated to navigate than it needs to be.

Vorteile

SAP Concur has a mobile application that enables me to automate AP and AR on the go for 24/7.

Nachteile

SAP Concur has never posed any drawback ever since I implemented it.

Vorteile

SAP Concur is a robust expense management tool which I highly trust.
I like that it automates expense management which eradicate fraud in my organization.
Billing and invoicing automation is another great aspect about this program.

Nachteile

The glitches I used to experience on my iOS mobile application are no more since they were fixed automatically when I updated the application.

Vorteile

SAP Concur eradicate fraud by managing travel and spend expenses automatically.

Nachteile

SAP Concur has not yet posed any challenge in my line of duty.

Vorteile

Concur makes it very simple to fill out expense reports, upload receipts even by sending them straight to an integrated email. I love the simplicity of filling out reports as a user!

Nachteile

Concur was slightly difficult to map at the account level within our ERP. It took a lot of manual work to get implemented and accurate. Post implementation, everything has been smooth, but was a slight headache when implementing it!

Vorteile

Availability of mobile applications for iOS and Android systems is one of the best aspects.
I like that SAP Concur allows me to save time and effort by eradicating manual repetitive accounting workflows.

Nachteile

Need I say something really? Thanks for asking but SAP Concur has no flaws.

Vorteile

La versione attualmente in uso è integrata con un software di mappe che permette per i rimborsi chilometrici di calcolare automaticamente i km effettuati. Ottima inoltre la possibilità di caricare le ricevute mediante foto tramite l'applicazione accessibile dallo smartphone.

Nachteile

è macchinosa la gestione degli itinerari che richiede del tempo per l'inserimento di tutti i dati richiesti.

Vorteile

SAP Concur streamlines the entire process of accounting by automating over 83% of manual workflow in my organization.

Nachteile

All has been well with me whenever I turn to SAP Concur for invoicing and billing.

Vorteile

When onboarding new customers SAP Concur has a seamless integration of expense and travel management. The platform is convenient and accessible and has a wide range of features.

Nachteile

The user interface is somewhat complex to use. The desktop version is not as intutative as similar products. Concur risks falling behind its competitors.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SAP Concur

Vorteile

SAP Concur gives me the ability to carry out accounting tasks automatically from anywhere over the mobile iOS application.

Nachteile

The then issues which I was experiencing on my mobile app were rectified by the vendor success team early this year.

Vorteile

The best thing about SAP Concur is that it is very easy to use and to manage the expenses and reimbursement purpose. Once the card is linked to the system, it auto captures all the receipts and categorize them for easy expense filing.

Nachteile

The only thing they need to improve is the SAP app as it is not user friendly.

Vorteile

SAP's fully-built integrations with Frequent Flyer programs, Lyft, travel agencies, and Google make my travel planning experience enjoyable and automated. I no longer have to worry about adding flyer status, marking calendars, upload receipts, etc. Everything is done for me by Concur, saving time and money in the process.

Nachteile

The UI/UX can be a little clunky and slow at times. It definitely takes some time to get used to how things are laid out and how the workflows operate. But, once you get the hang of it, it's smooth sailing ahead.