Rydoo

Vorteile

I appreciate the tool's simplicity and the helpfulness of the support staff. The ease with which I was able to enter information and obtain reimbursement for my costs; the simplicity with which new expenses could be added and existing ones could be updated. It's awe-inspiring that the worth of factors is automatically recorded.

Nachteile

There are few possibilities available. The software appears to have a slender feature set. Ex. Compared to your primary currency, you can't see the conversion rate. There are instances when we need to alter the scan too much; keep moving forward with scanning and intelligence to automatically fill in the data.

Vorteile

It is easy to deploy and set up with the help of the teamIt is cheap and affordable for startups

Nachteile

It is a more basic solution comparing with Concur so the integrations with the accounting tools are a bit more basic

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Rydoo

Vorteile

It has a user-friendly interface that I can easily keep track with my travel and costs more effectively.

Nachteile

The app requires an internet connection to upload receipts and sync data which can be a constraint in areas with poor connectivity.

Vorteile

Rydoo's standout feature is its ability to intelligently automate expense processing through a user-friendly interface, dramatically reducing manual work and errors.

Nachteile

I'm very satisfied with this tool and have no complaints.

Vorteile

As I mentioned in the review section, the customer support is phenomenal. In my trial period, I was treated like a customer that had already been with the company for a while. That's very attractive to potential customers. Also the ease of use, the mobile apps they have, so you can report your expenses on the go. If you need different types of expense reports, such as I do, they can accommodate that with no problems. Also, in traveling around the world they have a dropdown box for the different types of currency that you're using in a particular company.

The pricing is very reasonable and you get a lot of bang for your bucks. Whether you're a big company or a self-employed person, it doesn't matter, they can accommodate your needs. I would say that they're a company that definitely over delivers but is very unassuming. I'd never heard of them until I did a search. I read a little bit about them, while I was checking out other companies, and Xpenditure won!

Xpenditure treats people the way they want to be treated!

Nachteile

At this point, I'm in my third month and I currently don't have any complaints. If I need any help, I contact customer support and they help me. No cons!

Vorteile

Easy to scan receipt. Easy to use with user.

Nachteile

No way to update easily credit card statement. Every time we do that, i.e. once a month , two of our credit card statements do not update correctly. Which one, it's random. Now I will have to do that manually. Thanks Rydoo, you are good at promising.. but then, it's my problem. I have been having patience, but I think i will migrate for next year to something easier, or at least cheaper...

Vorteile

Once you've been given access, it easy to find where you are supposed to upload your receipts. It's hard to fail with this software.

Nachteile

I always get the feeling that theyve designed it furst and the added functionalities and not the other way around. It looks really nice, but it does not contain a lot of functionality. The functionality that is there, you really need to click around to find.

Vorteile

I tried to use Rydoo and its predecessor Xpenditure a long time for handling the company receipts. I never got it to work very well, and moved to another system. The cancellation procedure was awful, and I believe it tells a lot about Rydoo's company culture and practices.

Nachteile

What made the experience exceptionally bad, was that their cancellation procedure easily tricks you to to put the account into a "read-only" mode, instead of deleting it all together. Even though you get a confirmation on the screen, they don't send the confirmation by email, and will charge additional amount for the "read-only" mode. This charge is not described in a contract or terms and conditions.

Their customer service or even the top management did not want to hear my complaints, and customer service rep was, in a word, impolite in their communications. Because of this, I was forced to dispute the charge with my credit card company, and I felt that I need to write this review to warn others who are considering their services.

Vorteile

Easy to use
Prompt Response from the staff and they are kind :)
Nice UI
Comes with an App that you can use to click pictures and upload
Export to PDF and Excel sheet.
The invoices are numbered and the pictures are attached in the PDF, this feature got me.

Nachteile

In the app you manually have to turn off Reimburse every time you click a picture. (I could be wrong)
Cannot upload PDFs of the scanned bills from CAMSCANNER.

Vorteile

Accurate, efficient, simple, sales taxes easy to add, reports seem great

Nachteile

Support area of the website is kinda lame. Parts of it require you to log in but it doesn't recognize your password.

Vorteile

Customer support is excellent. I like how it integrates with your banking account, if you choose to link them, which helps in not having to type in different expenses. I REALLY LIKE, if you have recurring expenses every month, there's a check box (recurring expense) that you can check, and on the day of the month that expense is due, everything is already setup for you in a todo list and you can just add your receipt. I also travel overseas for business and I love that if I purchase something overseas from any country, you don't have to worry about the conversion rates, etc. All you do is put in the price of your purchase in the currency box, there's a dropdown menu for countries around the world. Let's say you're in Europe, you pull up their currency and it will automatically change the currency into American Dollars for your expense reports. (Great feature). If you're like me I like to take a few minutes a day to take care of my expenses, so that they don't pile up, so with the mobile app when you're out and about you can add your expenses, or take a few minutes when you're in front of your computer. You can add your receipts from your computer, webcam, or send receipts via email and your information will be in it's proper places. You can also track mileage, track time and create a trip and have an expense report for a specific trip as well. All great features.

Nachteile

Sometimes the mobile app doesn't get all of the information and then I'll go on the computer to adjust the information.

Vorteile

I use this software daily for my expense reporting. Having used other software in other companies, Rydoo is much easier and doesn't clutter the user experience. I like that the experience is consistent between the mobile app and the web-based interface.

Nachteile

The only issue I have is that if you don't wait for the expense to show as created after saving, you will lose the uploaded receipt.

Vorteile

The ease of taking pictures of receipts and not having to worry about hanging on to them.

Nachteile

Just the green screen that jumps around on the receipt when trying to take the picture. Makes it take longer than before.

Vorteile

General layout and concept is lean and easy to understand.

Nachteile

Dysfunctional. Due to architectural design and technical flaws it takes more time to use this system than to do your records manually. I have no idea how they've got such a high rating other than paying for fake reviews! The matching algorithm fails 90% of the time. Receipt scanning misreads dates, amounts and vendors. And technical support is USELESS! Support personnel don't listen to your complain, they just hand you links to useless articles that you already checked. Dealing with support on ongoing issues, they can never get their heads around the actual issue, nor do they seem to actually have any interest in improving the technical glitches and implementing even "easy" efficiency improvements.

Vorteile

Easy to use. Decent mobile app, better web front-end.

Nachteile

Initially, it took time to figure out where the categories / accounts were hiding. It would be nice to have a default currency setup. Sometimes, the application assumes I'm using a different currency, other than US dollar. Instead of asking me to verify something each time, it should just default to US dollar.

Vorteile

There are several aspects I've come to enjoy about Xpenditure. Customer service is great, easy to understand, expense tracking and much more! Our sales people can upload receipts from anywhere they are located and they've finally become timely. The postage alone will pay for the software.

Nachteile

The only negative thing I can think of is that the software can run slow at times. Especially concerning the process of taking pics of receipts.

Vorteile

Easy to input data. The camera option is a lifesaver. Also easy to transfer things like PDF bills and receipts into the program. The scanning is MOSTLY accurate though not always. You need to review each and every transaction for accuracy.

Nachteile

The website, where you really need to do most of the heavy lifting, is NOT an obvious interface. You need to hunt around for things you want to do. For instance, it took me awhile to find the interface with QuickBooks online. Things are buried, and you need to hunt for them.

Vorteile

ease of use

Nachteile

none

Vorteile

- scanning service with great OCR
- in belgium you can loose the original receipt (they keep it for 10 years)
- swift interface
- superfriendly support

Nachteile

- interface a bit slow sometimes (probably because of growth -- invest in servers :-) )
- can't ready directly from KBC (important bank in BE°
- cannot integrate with yuki or exact offline (only the online version which is a non go for our account because its too slow) -- so more export/api option should be recomended

Vorteile

Very easy to manage expenses of the Team (6 members)

Nachteile

I only can approve expenses of the team on the website an App would be finde also to change the paramter to approver.

Vorteile

It is user friendly and I like that you can customize just about anything. The reporting side has several options and is compatible with Quickbooks.

Nachteile

The mobile app has some gliches from time to time so we have to re download the app. I would like an easier way to attach multiple pages for a receipt.

Vorteile

Layout, instant customer support by chat, reporting format, reliable

Nachteile

Data is less editable then I would like to see, i.e. data should be able to be extracted as Excel file for instance.

Vorteile

It would be nice if it worked, but doesnt sync to accounts software so is pointless! If you like wasting time, use Rydoo. It was a lot better when it was xpenditure.

Nachteile

Customer support does not reply to e-mails unless you send them a HUGE number of follow-ups! The system doesn't work and they just don't reply, and when they do the answers are not useful!

Vorteile

ease of use from phone to photo receipts

Nachteile

Too many receipts bogs down the system. I photo-entered receipts yesterday from a week of travel and the app is still trying to upload them. I am worried that it won't work and I will have to do it all over again.

Vorteile

Simple and comprehensive

Nachteile

Aporoval set up not so Simple

Vorteile

Su sencillez y la facilidad de subir gastos desde la aplicación del celular.Tiene múltiples monedas, lo que permite rendir gastos de cualquier empleado en cualquier país.El clasificador de gastos automático ahorra mucho tiempo.

Nachteile

No permite el pago de los gastos reembolsables por sí misma, para hacer estos pagos, debes enviar la data a otro sistema, como Quickbooks.No permite la exportación de información individualizada o de algo en específico.

Vorteile

The ease of sending receipts to my email was great - but receipt bank could do that PLUS they have great customer service.

Nachteile

- Their payment structure is awful. I tried to change users/permissions to pay less per month and they wouldn't allow me.
- They charged me for a full year and would not let me be refunded (even though it was the day I was charged on my VISA) and when I tried to export after I cancelled I had no access (even though I paid for the year).
- The customer service is absolutely terrible - I've had to wait weeks for answers to simple questions.

Vorteile

It is a great tool for expenses. Its easy to use and nice design. All features work perfectly - the receipt reader, all the possibilities offered to tailor it to your wishes and demands.

Nachteile

This is not a "Cons" message, but perhaps a message for Xpenditure: I would like to be able to manage more things with my admin account - like changing receipts, cropping, and also be able to choose among QuickBooks clients and Classes what is shown and what not - we do not use all Projects or Clients for expenses and they just make a mess. Otherwise, I would change only the functionality of trips - we have people travel from all over the world on the same trip and its impossible to track it if all of them have to create their own, although the same trip. What I did to solve this problem is, I used Custom fields and there is a great option of linking a value to a Project. Value is a trip and it is linked to a Project. When you choose a project while entering a receipt, the trips filter immediately to show only the ones, linked to this project. It's almost perfect. So now all employees that travel choose that and I can filter the totals. I don't understand why can't you just take this option and put on trips. The unfortunate thing is that we now (for this reason) don't use "Trips" option at all, although it has all these great fields.

Vorteile

We used Rydoo, when it was Zenefits. It was mediocre then, but when it changed it's name to Rydoo, it became more complicated and less accurate we had to leave it and go to another program.

Nachteile

It was difficult to operate for both the staff and the administration.

Vorteile

Our organization was looking to go paperless as much as possible. We were suffering from a lot of paperwork in this department while handling all business travel related documents/receipts. We had been researching many solutions that are available on the market but the most flexible one was Xpenditure. One of the best things was implementing this product. We had a great experience to work closely together with the Xpenditure team in order to align the product with our business needs. We were very impressed and highly appreciated that they always listen to what the needs are of the customer. If they can not come up with a solution immediately they will take the point with them and come back.

Vorteile

seems easy to use until it doesn't work

Nachteile

loses invoices
hangs often and the resolution is to delete the app (which deletes any invoices which haven't been uploaded yet (each upload takes minutes even when on wifi))

Vorteile

I travel extensively for my work and have a budget allocated for each of my visits. I find it time consuming to type all my expenses on a spreadsheet and was looking for a better alternative. I decided to search for a software that can help me reduce these steps. I found Rydo and this has minimized the amount of work in compiling my expenses. First of all, I take photos of all my paper receipts and gather the electronic ones, then I just upload them all at once. Keeps things simple and makes you work smarter. The best part, is that this software computes the different currencies and simplifies my job. It manages my reimbursements in a timely manner. I am secured that my travel expenses are in good hands.

Nachteile

My only concern is sometimes the software tends to lag and takes slower than usual. This is a pet peeve especially when you have multiple receipts. I hope they fix this problem.

Vorteile

The App is extremely easy to use. If you can use an App, you can easily migrate to using this software. The travel features are a great upgrade.

Because the receipts are in the cloud, you can quickly run reports for tax/audit purposes providing ample evidence for auditors.

Nachteile

File maintenance is cumbersome for users with accounting and controller privileges. You can contact Support but you really should be able to do on your own.

Vorteile

Rydoo is echt super! Een foto van je bonnetje en alles word automatisch ingevuld. Wat extra gegevens aanvullen en opsturen. Ik ben echt heel erg te spreken over Rydoo. Gemakkelijk in te vullen, overzichtelijke app waar je de status van je declaratie kan zien.

Nachteile

Eigenlijk erg weinig. Reiskosten invullen zou misschien nog wat makkelijker kunnen.

Vorteile

Good user interface, that is abut it. I wish I could have more positive things to say but I don't.

Nachteile

extremely poor back office interface. Highly inefficient for companies with different entities (in different countries), different clients and different client projects. The Exact Online interface is without a doubt the worst developed interface that exists. The development team and QA department absolutely messed this up real good.

Vorteile

This used to work great. It uploaded emails and camera shots without issue. Made doing a expense report a piece of cake. I had my entire sales team using it. It's been a steep downhill ride for the last six months. Our entire company is changing, most likely to Concur.

Nachteile

Will no longer upload emailed receipts. Camera uploads are slow and often are duplicated. The software has a tendency to take the amount before tip, which makes it worse than useful. You have to check every receipt to make sure it uploads correctly.

Vorteile

Le logiciel est simple d'utilisation, la connexion rapide, l'interface claire, la marche à suivre aussi

Nachteile

Il existe au moins un bug sur ordinateur avec des reçus qui ne s'envoient pas au moment de rédiger une note de frais.

Vorteile

everything I scan is recognised

Nachteile

* Occasionally it stops syncing, or starts to give an error when uploading and I need to reinstall
* Its impossible to add a new category from the Android app
* the overall app interaction is a bit clunky - would benefit from a good UX designer review:
- target areas for major actions are small (e..g 'add' button)
- asked same questions repeatedly (e.g. to use camera)

Vorteile

-PDF reporting with pictures
-App
-Website w/expenditures graph
-Price

Nachteile

-It does take a while for the pictures to load...not too long...but in the inpatient world of today it does take some time.

Vorteile

It is a great app to keep record of your expenses and all your transactions. as all the calculations are solved my software, any probability of mistake is eliminated. I would recommend this software without a second thought. I loved its application version.

Nachteile

sometimes the modifications done on app does not synchronize to desktop. also sometimes it becomes sluggish. Overall it is a great software.

Vorteile

I love that I can snap a picture of my receipt and open my phone to submit my receipt/ reimbursement request immediately. It's nice to be able to report the spend in the moment so I don't have to worry about keeping the receipt and turning it in when I get back to the office.

Nachteile

The mobile app SUCKS. It takes so long to load and then the screen will freeze as you type, so you have to type one letter at a time and wait for it to load. That doesn't sound too bad but I promise you when you actually have to sit and wait for every single letter you type to pull up into the comment box it can make your blood boil.

Vorteile

SImple to use, quick, automatic scanning and dropbox support makes it a breeze (just add PDF to dropbox folder and it automatically extracts all the information!)

Nachteile

New app crashes alot but likley this will be sorted with updates (the support team assures me)

Vorteile

The mobile app is excellent for scanning and uploading receipts!

Nachteile

If you are connected to your hotspot scanning and uploading receipts does not work. You have to disconnect to get the app to work as it should.

Vorteile

The ease to snap a pic and have the receipt recorded. Also to be able to not have to save receipte in an envelope or pocket - no more lost receipts.

Nachteile

Sometimes it does not auto read the receipt . Also, if the pic is taken in low light it doesn't recognize it. It also reads the first line as the business name - sometimes that's not the case.

Vorteile

The software automates the expense management process from receipt to accounting. use it both for my day-to-day personal expenditure, as well as travel expenses related to conferences and visits. I also use it to keep track of the expenses incurred in procuring research-related materials.

Nachteile

Nothing to dislike about this software/ app.

Vorteile

It recognizes almost all the text from your images whether they are taken from a mobile phone or a webcam and auto-fills all the forms in their correct places. Easiest way to manage all your company expenses.

Nachteile

Sometimes I have faced issues while using this on my phone as an app. Might be the next updates would resolve this.

Vorteile

Immediate uploading of photographed receipts.

Nachteile

Doesn't always read the receipt correctly.