Über eMaint CMMS

Die Cloud-basierte eMaint CMMS-Software von Fluke ermöglicht es Wartungsfachleuten, historische Anlagenleistungsdaten zu überwachen, zu erfassen, zu speichern und zu teilen und sie zur Wartung und Verlängerung der Gerätelebensdauer zu verwenden. Kleine oder wachsende Organisationen und Wartungsbetriebe mit mehreren Standorten können das System so konfigurieren, dass es ihren Anforderungen entspricht. Vereinbaren Sie noch heute online eine kostenlose Demo. Vorteile: Verlängern Sie die Lebensdauer ihrer Vermögenswerte Erfüllen Sie Compliance- und regulatorische Standards Sichtbarkeit und Transparenz erhöhen Verbessern Sie die Arbeitsabschlussraten Beseitigen Sie manuelle Prozesse Reduzieren Sie die Ausfallzeiten von Geräten Verbessern Sie die Kundenzufriedenheit Reduzieren Sie die Wartungskosten Erhöhen Sie die Produktivität der Mitarbeiter Erstellen Sie eine papierlose Umgebung Treffen Sie datengesteuerte Entscheidungen Die eMaint-Funktionalität umfasst Arbeitsauftragsverwaltung, Workflow-Optimierung, Bestands- und Ersatzteilverfolgung sowie automatisierte vorbeugende und vorausschauende Wartungsplanung. Sollten sich die Bedingungen der Ausrüstung ändern, erhält ein Mitglied des Wartungsteams außerdem automatisch eine Benachrichtigung und kann über einen Laptop, ein Mobiltelefon, einen PC oder ein anderes intelligentes Gerät aus der Ferne auf die Leistungsdaten der Anlage zugreifen. Auf der Grundlage der Informationen können Instandhaltungsmanager zeitnah fundierte Reparatur- oder Austauschentscheidungen treffen. Kunden erhalten vor, während und nach der Implementierung kontinuierliche Unterstützung durch eMaint CMMS-Experten. eMaint bietet umfangreiche Online- und persönliche Lernmöglichkeiten, um sicherzustellen, dass Wartungsteams von wertvollen CMMS-Updates profitieren. Lebensmittel und Getränke, Abwasserbehandlungsanlagen, Gebäudemanagement, Gesundheitswesen und Universitäten verlassen sich auf eMaint, um Geräte am Laufen zu halten. Das von Fluke Reliability (Teil der Fluke Corporation) entwickelte eMaint CMMS lässt sich nahtlos in andere Tools, Software und Services von Fluke integrieren, um die Anlagenzuverlässigkeitsprogramme zu verbessern.
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eMaint CMMS Preis

eMaint CMMS bietet keine Gratisversion, aber eine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für eMaint CMMS

eMaint CMMS Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,2
Funktionalität
4,3
Bedienkomfort
4,2
Kundenbetreuung
4,4
5 von 294 Bewertungen Alle Bewertungen anzeigen
Verifizierter Rezensent
  • Branche: Textilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 15.3.2023

eMaint at HDK

eMaint has proven to be an invaluable tool for maintenance management and for providing reliability to equipment.

Vorteile

Ease of use and functionality to provide management to maintenance.

Nachteile

Customization process and data entry can be time and labor intensive.

David
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
2

4
Bewertet am 19.11.2019

Experinces both Good & Bad

The implementation was underwhelming. I had to figure out the majority of the form design on my own by watching videos. I didn't have the greatest interactions with our implementation specialist and I was frustrated by the lack of response from our initial customer success manager. I have had good and bad experiences with eMaint support. I have reached out with issues with a number of the forms we use and was told that certain alterations and customizations weren't possible, so I have adapted to do more stuff manually than I had to in our pervious software. The format of the WO print out is bad, especially the checklist section. There was a significant cost difference between our previous software and eMaint and at this point I am not sure if the cost difference is justified.

Vorteile

The interface is nice and it's easy to navigate. I enjoy eMaint university and all the webinars. I like the ability to alter certain forms. I love the interactive map tool.

Nachteile

I don't like layout of the WO print out or PO forms. Its very difficult to get help customizing any of these forms. I am unable to print photos with WO unless the are in PDF form. It is very difficult to track component failure. I would like a history of components changed on a machine, but I don't know if this is possible. I wish it was possible to respond to a WO request through eMaint to ask more questions. I also would like a means of editing photos within eMaint.

In Betracht gezogene Alternativen

IBM Maximo Application Suite

Gründe für den Wechsel zu eMaint CMMS

Head of operations has previous experience with software
Kevin
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
3
Bedienkomfort
1
Kundenbetreuung
2

2
Bewertet am 3.2.2020

Very frustrating experience

During the sales process we specified 2 items that we needed. These were items that other companies had said they could offer and we were shown examples of them working. Emaint said they could do the same with no problems, "we have 2 options to do this", I was told. We signed up to Emaint in September 2019. After weeks of prep work and adding data to their templates we began the implementation process. After 2 weeks implementation, cracks began to show and the items we had specified were now impossible tasks for emaint. Following a few e-mails, we were told that they had resolved the issue and we could continue implementation. One more week, more wasted time and we were again told they could not deliver on what they had promised. We stopped the implementation process and asked for a refund based on the fact that they could not deliver on what they had promised and what we had signed up for. I was passed from one department to another and staff member to staff member. No-one would return my e-mails which in itself was extremely frustrating. One of the staff that I had been dealing with followed up briefly for me and stated that Emaint "could not deliver what was promised even after multiple attempts." Following nearly 8 weeks of e-mails without reply and constant chasing and more wasted time, Emaint agreed to refund some of our money. They kept over €1100 +VAT, put us months behind schedule, cost us days worth of labour. I could not possibly recommend anyone waste their time.

Vorteile

Huge amount of features that could be helpful. Implementation expert was very helpful and friendly.

Nachteile

Too many work arounds needed. Too many steps for very simple processes. The whole process fell apart after they could not deliver 2 services we were promised were possible before signing up.

In Betracht gezogene Alternativen

SafetyCulture

Warum eMaint CMMS gewählt wurde

We wanted a program that better suited our business

Gründe für den Wechsel zu eMaint CMMS

They promised great features and and easy implementation but unfortunately we were misled.

Antwort von Fluke Corporation

Hi Kevin,

Thank you for taking the time to provide your honest feedback. As for your overall experience with eMaint, we pride ourselves on delivering exceptional customer service and are looking into this situation further. Although we were quick to confirm that what you were looking for could not be done, we agree that the refund should have dealt with in a more timely manner. While this is a situation that we don't often find ourselves in, we take full responsibility for the delay. We thank you for both your persistence and patience here.

Aine Whelan

Beantwortet am 5.2.2020
Gerry
  • Branche: Öl & Energie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.7.2021

eMaint excellent choice for our business

The system has never let me down or prevented me to completed my tasks. The few times I had problem customer support got on it right away and corrected it. Also I can fix some problems myself through eMaint University or supporting documents.
I have senior service techs that not proficient in using a computer and all of them took to the system pretty quickly which made my job easier

Vorteile

The easy of use, gives me to be ability to keep track of assets for multiple branches. Also with the new messenger option I can contact my service technicians right on the eMaint screen , saving me time and money.

Nachteile

One thing I don't like is that there is no option to erase messages in messenger. When I message a tech to clarify a work order for example I have no way of knowing if they have corrected the problem. Unless i go into the work order in question and check it myself . This causes me to backtrack and check to see if it's corrected.
If we had the option to erase messages I would know that the problem was corrected

Boyd
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.10.2020

eMaint Rated one of the Top CMMS for a Reason

We moved to eMaint when our last CMMS corrupted data and the vendor wouldn't help get it fixed without thousands of dollars of support time. We transitioned to eMaint within just a couple of weeks from first contact to implementation.

Vorteile

Easy to use and configure. Implementation team is awesome in getting us up and running. Support team is always there, always polite, and always takes care of our questions. Even if I do something to mess something up, they patiently help me correct it. Within just a few weeks new employees become proficient.

Nachteile

There are some things we would like to see - like the ability to mass delete records, open work orders on multiple assets at once.

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