--- description: Reviews zu Dynamics 365 Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Dynamics 365 mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Dynamics 365 | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Accounts Payable Software](/directory/1851/accounts-payable/software) > [Dynamics 365](/software/106335/microsoft-dynamics-crm) # Dynamics 365 Canonical: https://www.softwareadvice.de/software/106335/microsoft-dynamics-crm Seite: 1 / 235\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/106335/microsoft-dynamics-crm?page=2) > Microsoft Dynamics 365 ist ein cloudbasiertes CRM-Ökosystem für kleine, mittlere und große Unternehmen mit Fokus auf Vertrieb, Außendienst und Kundenservice sowie starken Integrationen in die anderen Office 365-Angebote von Microsoft wie Teams, Outlook, Excel und Word. Das Ökosystem von Microsoft Dynamics 365 hat Angebote wie Lead- und Chancenmanagement, Marketing, Außendienst, IOT, Kundenservice, Mixed Reality und Projektserviceautomatisierung, die eine reibungslosere Interaktion mit deinen Kunden ermöglichen. Microsoft Dynamics CRM ist für die Bereitstellung als SaaS sowie On-Premise verfügbar, komplett mit einer ansprechenden Nutzeroberfläche für Mobilgeräte und Desktops sowie einem Technologiestack zur Sicherstellung der Datenbanksicherheit. Dynamics 365 bietet auch starke API-Funktionen zur Integration in deine anderen kritischen Systeme. > > Bewertung: **4.4/5** von 5846 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 5846 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Microsoft - **Region**: Redmond, USA - **Gegründet**: 1975 ## Gewerblicher Kontext - **Startpreis**: 50,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ungarisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Anlagegegenstand-Management - Anpassbare Vorlagen - Arbeitsauftragsverwaltung - Asset Lifecycle Management - Aufgabenmanagement - Aufgabenplanung - Ausgabenmanagement - Bedarfsmanagement - Bedarfsplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestell-Management - Buchhaltung - Budgetierung/Prognosen - Business Intelligence - CRM ## Integrationen (24 insgesamt) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... und 9 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Accounts Payable Software](https://www.softwareadvice.de/directory/1851/accounts-payable/software) ## Ähnliche Kategorien - [Accounts Payable Software](https://www.softwareadvice.de/directory/1851/accounts-payable/software) - [CRM Software für Versicherungen](https://www.softwareadvice.de/directory/342/insurance-crm/software) - [Account Management Software](https://www.softwareadvice.de/directory/3606/account-management/software) - [SRM Software (Supplier Relationship Management)](https://www.softwareadvice.de/directory/248/supplier-relationship-management-software/software) - [Software für Anlagebuchhaltung](https://www.softwareadvice.de/directory/269/fixed-asset-accounting-software/software) ## Alternativen 1. [NetSuite](https://www.softwareadvice.de/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2063 reviews) 2. [HubSpot CRM](https://www.softwareadvice.de/software/1854/hubspot) — 4.5/5 (4482 reviews) 3. [Salesforce Sales Cloud](https://www.softwareadvice.de/software/2764/salesforce-sales-cloud) — 4.4/5 (18806 reviews) 4. [Zoho CRM](https://www.softwareadvice.de/software/392464/zoho-crm) — 4.3/5 (6994 reviews) 5. [Bigin by Zoho CRM](https://www.softwareadvice.de/software/392397/bigin-by-zoho-crm) — 4.7/5 (742 reviews) ## Nutzerbewertungen ### "Dynamics 365 review" — 5.0/5 > **Aaron** | *22. Juli 2026* | Maschinenbau oder Wirtschaftsingenieurwesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: microsofot 365 its literally the gold standar of the industry, I have literally worked with it all my life, I guess that the same for 70% or 80% of all people literally. So its really a product I colndt live without it. > > **Nachteile**: learning curve and interface is complex and sometimes experiences latency when processing large data volumes > > Integration with legacy systems is labor-intensive and requires too many clicks to execute simple operational tasks ----- ### "Technically a CRM" — 4.0/5 > **Breanna** | *24. Juni 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: We use Dynamics for our CRM because it’s customizable. Dynamics is cost efficient for a larger company 20 employees or more. It supports sales tracking and member communications as well as classroom roster features. In that sense it does support communication between customers and staff and allows the team to effectively support customers. > > **Nachteile**: It can be sometimes having a lot of bugs and we have a tech guy full time dedicated to looking after it. > > It is not user friendly. It does not have any visual cues options so it can make it easy for some errors to occur in billing and other transactions. If you don’t need that then go for it. Training new staff on it is difficult. You can’t customize your own roles view easily. If you’re purely a back end automation user it’s pretty alright. It’s not really customer facing. ----- ### "Much improved with automation and copilot" — 4.0/5 > **Mitesh** | *2. Juli 2026* | Computer-Software | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Dynamics 365 has evolved into a much more complete business platform. I like how well it integrates with Microsoft 365 and Power Platform, and features like Copilot help speed up routine tasks. The reporting and workflow automation capabilities have also improved significantly. > > **Nachteile**: The platform is feature-rich, but that also means there's a learning curve for new users. Some advanced customizations and integrations still require experienced developers to implement and maintain effectively. > > Overall, Dynamics 365 has been a reliable solution for managing customer data and business processes. The newer AI capabilities, better integrations, and automation features have improved productivity, although there's still room to simplify some of the more advanced configurations. ----- ### "Powerful CRM Platform with Strong Microsoft Integration" — 5.0/5 > **Anonymer Nutzer** | *23. Mai 2026* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: What I liked most about Microsoft Dynamics 365 is how easy it is to use for managing sales pipelines and customer relationships. I primarily use the Sales module, and it does a great job of helping me track accounts, opportunities, and sales qualified leads (SQLs) in an organized way. I also like how it integrates well with Microsoft tools like Outlook, Copilot, and Power BI is a major advantage and helps improve productivity. > > **Nachteile**: While Microsoft Dynamics 365 is a powerful CRM platform, certain aspects of the Sales and Customer Engagement modules can feel less intuitive and flexible compared to other CRMs like Salesforce, particularly when it comes to customization and workflow management. Some day to day sales activities, such as activity tracking, call management, and workflow automation, may require additional configuration or other third-party integrations to achieve the same seamless experience that Salesforce offers out of the box. > > Overall, my experience with Microsoft Dynamics 365 Sales/CRM has been positive. I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better visibility into customer and partner interactions through email tracking and activity history. Once you become familiar with the platform, it becomes a very powerful CRM solution, especially when integrated with other Microsoft tools like Outlook for communication tracking and Copilot for generating AI-powered summaries and insights for accounts and opportunities. ----- ### "My experience with Dynamics 365" — 4.0/5 > **Christopher** | *6. August 2026* | Marketing & Werbung | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Dynamics 365 brings all your business data together in one connected system, which makes daily operations smoother. I like how the modules integrate so you can move from sales to invoicing to reporting without losing context. > > **Nachteile**: Some areas feel complex when you’re first learning the system. A few advanced features require extra setup time and can be overwhelming for new users. > > Overall, Dynamics 365 has been a reliable and powerful platform that helps streamline processes and improve visibility across the business. Once the initial learning curve is behind you, the system becomes a strong tool for managing sales, invoicing, and customer interactions. ----- Seite: 1 / 235\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/106335/microsoft-dynamics-crm?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/106335/microsoft-dynamics-crm) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten