--- description: Reviews zu Dynamics 365 Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Dynamics 365 mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Dynamics 365 | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Accounts Payable Software](/directory/1851/accounts-payable/software) > [Dynamics 365](/software/106335/microsoft-dynamics-crm) # Dynamics 365 Canonical: https://www.softwareadvice.de/software/106335/microsoft-dynamics-crm Seite: 1 / 234\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/106335/microsoft-dynamics-crm?page=2) > Microsoft Dynamics 365 ist ein cloudbasiertes CRM-Ökosystem für kleine, mittlere und große Unternehmen mit Fokus auf Vertrieb, Außendienst und Kundenservice sowie starken Integrationen in die anderen Office 365-Angebote von Microsoft wie Teams, Outlook, Excel und Word. Das Ökosystem von Microsoft Dynamics 365 hat Angebote wie Lead- und Chancenmanagement, Marketing, Außendienst, IOT, Kundenservice, Mixed Reality und Projektserviceautomatisierung, die eine reibungslosere Interaktion mit deinen Kunden ermöglichen. Microsoft Dynamics CRM ist für die Bereitstellung als SaaS sowie On-Premise verfügbar, komplett mit einer ansprechenden Nutzeroberfläche für Mobilgeräte und Desktops sowie einem Technologiestack zur Sicherstellung der Datenbanksicherheit. Dynamics 365 bietet auch starke API-Funktionen zur Integration in deine anderen kritischen Systeme. > > Bewertung: **4.4/5** von 5823 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 5823 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Microsoft - **Region**: Redmond, USA - **Gegründet**: 1975 ## Gewerblicher Kontext - **Startpreis**: 50,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ungarisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Anlagegegenstand-Management - Anpassbare Vorlagen - Arbeitsauftragsverwaltung - Asset Lifecycle Management - Aufgabenmanagement - Aufgabenplanung - Ausgabenmanagement - Bedarfsmanagement - Bedarfsplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestell-Management - Buchhaltung - Budgetierung/Prognosen - Business Intelligence - CRM ## Integrationen (24 insgesamt) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... und 9 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Accounts Payable Software](https://www.softwareadvice.de/directory/1851/accounts-payable/software) ## Ähnliche Kategorien - [Accounts Payable Software](https://www.softwareadvice.de/directory/1851/accounts-payable/software) - [CRM Software für Casinos & Glücksspiel](https://www.softwareadvice.de/directory/340/gaming-casino-crm/software) - [CRM-Systeme für Produktion und Fertigung](https://www.softwareadvice.de/directory/3825/manufacturing/software) - [CRM Software für Versicherungen](https://www.softwareadvice.de/directory/342/insurance-crm/software) - [Account Management Software](https://www.softwareadvice.de/directory/3606/account-management/software) ## Alternativen 1. [NetSuite](https://www.softwareadvice.de/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2041 reviews) 2. [QuickBooks Online](https://www.softwareadvice.de/software/393202/quickbooks-online) — 4.3/5 (8450 reviews) 3. [Salesforce Sales Cloud](https://www.softwareadvice.de/software/2764/salesforce-sales-cloud) — 4.4/5 (18783 reviews) 4. [Jobber](https://www.softwareadvice.de/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews) 5. [monday.com](https://www.softwareadvice.de/software/131008/monday-com) — 4.6/5 (6037 reviews) ## Nutzerbewertungen ### "Efficient and Scalable Business Solution with Strong Microsoft Integration" — 5.0/5 > **Manish** | *29. April 2026* | Buchhaltung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: What I liked most about Microsoft Dynamics 365 is its seamless integration with Microsoft 365, Azure, and Power Platform. It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient. > > **Nachteile**: The platform can be complex to set up and customize. Licensing is relatively expensive and sometimes difficult to manage. Performance may vary in highly customized or large environments. > > Overall, my experience with Microsoft Dynamics 365 has been positive. It’s a powerful and flexible solution that improves productivity and streamlines business processes when properly managed. ----- ### "Dynamics 365 is powerful but too complicated for small teams" — 4.0/5 > **Verifizierter Rezensent** | *15. Mai 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The best part is everything is in one place - sales, invoicing, customer tracking, banking transactions all connected. Reports are very detailed and the automation saves time once you set it up. Microsoft support was helpful when we had big issues.i guess it's value for money overall and easy to use . > > **Nachteile**: Its way too expensive for small business like us. The learning curve is very steep, took almost 2 months for my team to get comfortable. Sometimes it becomes slow and there are random bugs with invoicing and bank sync. Customization is powerful but needs developer help which costs extra... > > We started using Dynamics 365 last year for our sales and finance management. Its really strong software but feels like its made for big companies. For daily work its okay after training but many times we waste time fighting with the system. Good for medium to large businesses but if you're small maybe look for simpler options. Still using it because data is safe and integrated but not fully satisfiied with the pricee ----- ### "The Complexity of Dynamics 365" — 1.0/5 > **Verifizierter Rezensent** | *18. März 2026* | Unterhaltung | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: I've always liked its robust reputation and big-picture business management system as well as integration with other 365 brand apps. > > **Nachteile**: I even more dislike now the overstuffed features and functionality of the app is, wasting time and not generating any useful insights for my own private business. > > Overall, I hardly use Dynamics 365 anymore now given its failings and even though I wish I could've mastered the app, they don't make it easy on the user. ----- ### "Powerful Platform That Delivers, but Requires Investment to Get Right" — 4.0/5 > **khyan** | *13. April 2026* | Einzelhandel | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility across the full sales pipe -lead to opportunity -without needing to jump between systems. Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing. There’s also strong value in how everything connects. Being part of the Microsoft ecosystem makes a difference -data flows well, reporting is robust, and you can build out automations that genuinely save time. When you’re working volume as an SDR, that efficiency matters. Overall, if you’re using it properly, it’s a powerful system that supports scale and gives you confidence in your data and pipeline. > > **Nachteile**: The main downside is how much effort it takes to get there. Out of the box, it’s not particularly intuitive, and for SDRs trying to move quickly, that can be frustrating early on. Simple tasks can feel overcomplicated until everything’s been refined. There’s also a bit of friction in day-to-day use - too many clicks in certain workflows, and if the system isn’t well maintained, pipeline hygiene can slip pretty quickly. Campaign management is strong in theory, but it relies heavily on good setup and discipline; otherwise, it becomes messy and harder to trust. From a value perspective, it can feel expensive if you’re not fully utilising the features. You really need adoption across the team to justify the cost. Customer Support has been hit and miss when submitting tickets, but most software solutions are fairly the same there. > > Overall, it’s been a positive experience, but one that improves significantly over time. Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it becomes a very capable platform. From an SDR lens, the biggest win is visibility and structure in the sales pipeline. You know where things are at, what’s moving, and what’s actually driving pipeline through campaigns. That’s critical in a high-volume environment. That said, it’s not a “set and forget” system. It needs ongoing attention - clean data, consistent processes, and decent internal ownership. If you’ve got that, it delivers strong value. If you don’t, it can feel like overkill. In short, a powerful platform that does the job well, but you’ve got to invest the time to make it work for you. ----- ### "Dynamics 365 Scalablity" — 5.0/5 > **Alexandra** | *5. April 2026* | Großhandel | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Dynamics 365 (D365) is our ERP that we use across our company. This software is the foundation of our sales and is a significant part of our business operations. The ability to scale based on our needs as our company has grown has been a true asset, and the cost was supportive of our company's budget. Our employees that interact with the platform report ease of use with the system and managers appreciate the reporting features. We have been able to customize the platform to meet our needs and the products we sell. > > **Nachteile**: While the system is highly customizable, we have found that the more customization, the slower the platform, to the point where we went back to default. It does offer customer service, however the issues we had based on the over customization was a costly update. > > Dynamics 365 is the bedrock of our company and is used constantly. Outside the lag from being overly customized, the refreshed system now works more efficiently and seamlessly. There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software. ----- Seite: 1 / 234\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/106335/microsoft-dynamics-crm?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/106335/microsoft-dynamics-crm) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten