IBM Maximo Application Suite

Vorteile

Ability to track and manage work orders so you understand what is happening at your facility.

Re-using and duplicating job plans takes away the tediousness of writing equipment specific maintenance procedures.

Nachteile

Very powerful for building and tracking maintenance KPI's but can take training and experience to use to it's full potential.

Vorteile

Ability to auto-select required reviewers based on the type of project

Nachteile

Large learning curve to use it, not intuitive

Vorteile

1. Highly customizable.
2. Runs in a virtual environment.
3. Made by IBM, so it'll be around for the foreseeable future.

Nachteile

1. Very busy UI.
2. Screen-to-screen navigation is clunky (browser back button breaks)
3. The search is more complicated than it should be, nearly unusable.
4. Our company's "Quick Guide" is 45 pages long—that's saying something.
5. Need multiple IT developers and DBA's to run the software at an enterprise level.

Vorteile

Maximo is crucial for companies which have equipment in the field. Combined with closed loop automations, Maximo's integration features greatly help any organization to issue work orders automatically to keep everything in shape.

Nachteile

Like most IBM products, it is bit expensive.

Vorteile

stable product, cover lots of areas which are usually required in any industry to run their operations.

Nachteile

Expensive, Deployments are only through MDS

Vorteile

Maximo is very organized and highly customizable. It excels at inventory management. It's also very easy to learn, I can teach new workers the basics of how to use it for the uses they need it for in a short amount of time.

Nachteile

Since it is self hosted, there are times that it can be slow because of server problems or heavy use. Make sure you're running Maximo on a server that's powerful enough for your use.

Vorteile

What I like the most is: traceability, functionalities, conectivity. If you feed the software with good information, it will be a powerful tool for your company. You can keep track of a lot of things in one place. Perfect for maintenance management. Everyday I learn something new about it.

Nachteile

What I like the least would be the ease of use, interface is not very friendly for user, in my opinion. When you learn two or three things you start understanding how every module works, because it's similar, but some things don't really make sense at the beginning. And some functionalities work better from one browser to other, so I keep changing browsers (from Edge to Chrome, for example)

Vorteile

Able to track, create, modify, close, resolve tickets. multiple tickets can be assigned at a time, able to link tickets to one another. Easy to use, does not require much of training. able to calculate the SLA

Nachteile

nothing much to dislike about this product

Vorteile

It's so customizable you won't have enough time to use all its capabilities. It's a really robust platform which will benefit all you company.

Nachteile

How heavy it is sometimes for my browser, it becomes so slow it is annoying. Also managment requires lot of study and support from IBM.

Vorteile

- Industry Solutions, specific for each industry.
- The product is definitely the most mature.
- Extremely flexible.
- User groups for my industry, great to share best practices

Nachteile

- Still expensive, but it is the premium product.
- Customer support is ok.

Vorteile

This tool provides ITService management ticketing tool Options with low cost. It has features at par with competitive tools, providing Incident, problem, change modules.

Nachteile

service level reporting module can be improved

Vorteile

The product is very straightforward and easy to use. With a little work and thought on the input end, the system grows itself into a very powerful tool. The gentlemen who performed my startup took time with me and reviewed what I was looking for out of the system. Then they ran a quick, mocked-up model to ensure the outcome was what I really was looking for. I was able to provide all my input data in simple Excel spreadsheets that they scrubbed and uploaded into the system, and it has been growing since. They are highly supported; I am still treated with the same attention and aggressiveness as I was when we first started. Every couple months, I look to have additional reports and queries created, and the same amount of professionalism is still shown with each request.

Nachteile

With the way we have the system set up, we have 10 different locations. The only drawback is if we transfer an asset from one plant to another, the receiving plant can not see the asset history. We have the system set up so each plant only sees its own assets, so this way, they just have the options of choosing the asset for their work orders. This way, they are charging the labor and part to the correct assets.

Vorteile

This software is ideal for companies with a lot of assets to keep track of. I use the tool to run reports on the status of changes made to our trains but I know it has the capacity to do so much more.

Nachteile

It isn't all that user friendly but with the right teacher it is easily navigated. The software can be slow at times but then I deal with a lot of data which may be why

Vorteile

Good for creating a spread sheet . Nothing more to say.

Nachteile

Very difficult to add any other search when inside of your inventory. Has about as much intuitiveness built in to it as a rock has.

Vorteile

The good and bad is the flexibility of the product. Each company implements and utilizes the software differently. But, companies who have similar issues can share solutions through the numerous User groups, like MUWG and GOMaximo.
In addition to being a great asset / maintenance management package, it is also a developmental platform so it can be configured to solve many problems and replace in-house systems.

Nachteile

Being so flexible, there are times, especially when upgrading to a newer version, that it is difficult for IBM to duplicate issues we are having.

Vorteile

The name is short. It looks good it is web based the icons are bright the drop down menus help.The customer services is great as long as you pay the fees
Not worth it other programs compete at a fraction of the cost.

Nachteile

To complex a system for most businesses you have to have a staff dedicated just for the system. 450 page manual that never gets read who has time. Companies use it for show no for work because it takes to long to learn it and if you have a problem with it your stuck. Labor intense system others can do with petty cash funds.

Vorteile

Very comprehensive for you to build asset management trees. This allows you to add all components of an asset to track maintenance and life cyle.

Nachteile

Very very slow to add each and every asset to the tree. Gearbox, actuator, valve etc. Year of installation and any attributes you wish.

Vorteile

The flexibility of the product, that can interface with anything with a .txt file generation and the possibility to easy adapt any new system, also the web services and the programming script languange

Nachteile

Price is too high. It really is an excellent product, but the price does not allow the SMB market to use it

Vorteile

SOA frame work,applications supports maintenance domain

Nachteile

Need focus more FMEA analysis and enhance product to handle important Reliability concepts,the way SAP is coming as a single platform for enterprise giving customers to re think on having separate infrastructure for Maximo.

Vorteile

Controls for change management and P to P. Integration to other systems to support full business processes. Ability to make config changes.

Nachteile

Not user friendly for end users who are not very IT literate.
Upgrades are horrible
Licensing is expensive

Vorteile

Amazing integration capabilities. In addition, the solution has many features in the box that accelerates the adoption

Nachteile

It is difficult to use, because it has many funcionalities. Additionally, the user interface is very recharged

Vorteile

Ability to capture data on Work Orders. Notes, labor, materials, purchasing, invoicing and attachments. We also utilize routes, condition monitoring, and meters.

Would like to know more about Asset Heath.

Vorteile

Maximo is web-based and relatively easy to navigate. Projetech made the switch between versions as seamless as possible with such a huge gap between with very little lost work time. They are always available to answer any questions or to talk me through learning something new.

Nachteile

Our version jump was so huge that the old and the new do not communicate well. The thing I like least about Projetech is that they are so far away. I'd like to be able to drop in and visit.

Vorteile

Utilizes a planners role in the flow of design.

Nachteile

Not as accounting friendly as we would like to see. Cost point slightly high.

Vorteile

I mostly like the functionality and the custom features. There are a lot of out of the box features, but you can still customize when you need.

Nachteile

I least like that this is an on prem software. This requires all of the general on prem needs where a cloud tool saves so much infrastructure headache.

Vorteile

Maximo est un outil très puissant et pourtant simple à paramétrer. S’il vous faut des modules sur mesure c’est possible et il faudra des compétences en développement.

Nachteile

Impossible de faire du custom sans être développeur. Il serait intéressant d’avoir des modules no-code

Vorteile

Comprehensive asset management solution: IBM Maximo Application Suite offers a range of capabilities, from asset lifecycle management to maintenance and repair operations, that help organizations optimize their asset performance, minimize downtime, and reduce costs.

Nachteile

Implementation and maintenance costs: The cost of implementing and maintaining IBM Maximo Application Suite, including the software itself and any associated services, can be substantial. Additionally, the initial implementation and ongoing maintenance and upgrades may require significant resources.

Vorteile

Maximo is one of IBM's masterpieces, with true comprehensiveness to manage enterprise assets. It is powerful and versatile, and it's easy to use. It's by far the only end-to-end asset management software on the market. It can serve as a centralized database for your equipment, and it will help monitor and manage your assets. If you have a lot of equipment, Maximo is the way to go. It can help you keep track of everything, and it has all of the tools you need for managing, maintaining, and servicing your equipment.

Nachteile

I find the product's ease of use to be its best feature and also the most frustrating. The user interface is confusing when attempting to learn how the program functions; modules have similar features, but not all of them are intuitive. I switch between browsers depending on which one works best for different tasks.

Vorteile

I have been using Maximo for about 2 years and have been very happy with the ease of use and the reports it generates. I have been using Maximo to track our equipment and work order requests. I have found the maintenance history reports to be helpful in predicting equipment failure. I also use it to track employee time and generate reports on individual employee work habits. It would be nice if it could compare time worked from day to day, but it does not so far.

Nachteile

Maximo has many features that can be useful to businesses, but it may also be confusing for some users. The software is expensive, and much of its cost may be due to its advanced feature set.

Vorteile

Capable and has amazing industry verticals which set Maximo apart from all competitors. The addition of HSE manager was a great value and the recent Supply Chain functionalities enhancement were spot on. Overall, when it comes to having an out of the box product with deep industry understanding, Maximo is the way to go.

Nachteile

##Product 1: The product lacks standards business processes, just like SAP, Maximo must ship with standard business process. Stressing on the same point, I'd rather spend time and money understanding the standard business process and using it as a starting point than having the absolute freedom to create whatever because this is where "replicating legacy systems" starts.

##Product 2: It is difficult to justify Maximo investment compared to Oracle EBS or SAP! unless you really need a specific industry vertical, Maximo is one system which require million integrations. Hence, Maximo must ship with, not only the excellent MIF capability, but also with free integration adapters to major systems from Oracle and SAP. The cost of maintaining a custom integration between Maximo and those systems is just to high compared to integrations between Maximo and less demanding systems.

##Vendor 1: If IBM is not able to provide a fully integrated ERP system, then they have to make the product more appealing by reducing the cost of getting up and integrated with the existing ERP system. Not only by offering a generic way to integrate but also to provide a set configurable integration adapters with business cases.

##Vendor 2: The licensing scheme has to be revised to become more flexibly, every product has weaknesses compared to competitors and if IBM cannot offer a full ERP then they must take it easy and compensate somewhere else.

Vorteile

Maximo can do EVERYTHING. And if it can't, you have the tools within the product to build it. Maximo has a multitude of add-ons, industry solutions, etc. that add functionality to meet the needs of nearly any industry or use case. We've been implementing Maximo at clients of all sizes for years now and never had to tell a customer "No, it can't do that".

Nachteile

The only drawback for some customers is license pricing. Compared to the rest of the market, IBM is in the higher end, but you get what you pay for and much more with Maximo! Also, IBM's COTS mobile solutions to interface with Maximo are a little lacking, but there are a multitude of 3rd party solutions that will work even better.

Vorteile

The program is good at getting things done in the background. Importing the current records can be a problem if someone was to go and make changes after the snap shot was taken. All updates after the import wouldn't get imported. The uses are endless as to what function that you may have just set it up they way you would like a report to run and it works every time unless the server goes down.

Nachteile

The learning curve for the system is massive and will take some time to get used to and proficent in the workings of how things are running.

Vorteile

Asset tracking, preventative maintenance tracking.

Nachteile

Difficult to track all open orders. Difficult to track time charging and part costs.

Vorteile

This has replaced several systems meaning you can find a wealth of detailed information in one place. It is easy and quick to produce reports and categorise information. Everything is precise and you can tailor the pages you view to your needs, sharing them with whoever needs to see them. Creating your own queries is also very useful.

Nachteile

Unable to view jobs planned in preferred order however I believe that this is a company limitation rather than the application itself.

Vorteile

- easy navigation
- main information needed very easy to see
- everything needed is in one place.
- saving options are easy so things are no lost
- easy to add and view attachments

Nachteile

- not always good to use with planning, a planning tool intergrated with maximo would be good for my role.
- freezes quite alot
- only one person can amend at a time so if you have amended something it will not let you save it.

Vorteile

Maximo is great because you can track and analyze a lot of data with one program.

Nachteile

When I was a calibration technician it took a lot of time to set each calibration up.

Vorteile

Maximo has many features that are customizable to fit your needs. This is great if you want to be able to prioritize your work orders for safety or energy savings.

Nachteile

It is easy for work orders to get lost if you dont write them correctly. Work orders separate from engineering orders and even if you change them from one to the other they get lost in maximo purgatory. When imputing a charge code in the work order screen it gets overwritten when the assigned group gets put in. This is extremely frustrating.

Vorteile

Immediate access to colour utility prints. Access to job initiators pictures of site. Real time upload of images. Accessible via toughbook on site and via desk top when office based.

Nachteile

Will not work with apple products. Log ins will expire for no apparent reason and is laborious to reinstate. Could be slightly easier to use, needlessly complicated for site based work.

Vorteile

This software is loaded with tons of tools to manage inventory, and general work flow in the industrial environment. We use it for logging and taking repair work orders, handling of parts orders and fufillment and job scheduling.

Nachteile

The interface is really hard to use. There's so many options and hidden menus that you can get lost easily. Setting up your home page takes a long time but once it's set up i's easy to use.

Vorteile

Tracking of work orders and service requests is great, also assigning job codes to preventative maintenance plans and labor hour tracking.

Nachteile

Ability to make changes or customizations to software

Vorteile

* the dig teams that use maximo close jobs correctly and in real time stopping fines on permits.
* easy to view all information
* easy to see notes added by the office with regards to customer information so nothing is missed whilst out on site.
* we can update pictures to the teams
* pin point locations of digging.
* attach gas drawings to the job so the teams are digging safely.

Nachteile

* maximo has a tendancy to freeze
* if teams are in a bad signal area it can cause permits to not be updated in time.
* alot of the time i need to reset my password
* on a small screen it sometimes looks to much for the teams out in the field.

Vorteile

User Friendly, Highly Configurable, Maximo Mobile, Feature rich in terms of Enterprise Asset Management, Integration Capabilities

Nachteile

1) MAS license uplift for existing Maximo user licenses need to be kept minimal
2) To Prebuilt the Asset Parameters to be monitored for Predictive purpose based on different industry verticals

Vorteile

Maximo has a wealth of functionality built in which means you can do more with a single program. This allows for a single point of use program which is potentially more efficient.

Nachteile

This software is not user friendly at all! I have used a lot of difficult software but this one is the least user friendly I have encountered in a long time! It really detracts from the positives of the software.

Vorteile

The fact that you have records of work orders/job from years ago!!!

Nachteile

It sometimes takes time load, causing lagging. Also don't like how quickly it times out

Vorteile

The program is very robust. It is deep in that you can drill down and be very specific as to the type of reports you can generate. It's PM capabilities allow you to create a huge database.

Nachteile

The program is not particularly user friendly. It requires a good deal of training for both data entry and to generate reports.

Vorteile

creating a ticket in Maximo was easy enough. I created hundreds of tickets a week

Nachteile

some required fields I could have done without .
There did seem to be a log out issue where I would constantly have to log back in daily.
The search feature is overly complicated and doesn't work at times.

Vorteile

Very robust platform for asset management. You can configure all sorts of tasks and manage not only tools and machines but all can of assets. Programing and tracking of preventive maintenance. Inventory control. Ability to interface with other systems, like MES.

Nachteile

Requires going through a good amount of learning curve for end users, but nothing overcomplicated.

Vorteile

I dont have any feature I liked about the product. This might be a good solution for software engineers who are dealing with design of workflows etc but this is not a product for final user.

Nachteile

User interface is really really bad. Its user interface does not encourage you to use it. Even filling a simple from for raising a ticket is becoming a headache.

Vorteile

Good customization capabilities using application designer and data base configuration
Easy to integrate with other systems with MIF.
Very intuitive user interface

Nachteile

Deployment can be complex
Good consulting skills are key to success.
Licensing model could be complicated.

Vorteile

The functions that I needed worked very well

Nachteile

There were a lot of functions that weren't needed. Needs more customization.