MAPCON

Good Value

We have developed a working database consisting of our equipment and the tracking of maintenance functions in relation to it.

Why MAPCON

Manage Maintenance aspects from all side, financial, cost, warehouse, labor .. etc

MAPCON REVIEW

I was using a different program in the past and we switched to Mapcon, thinking it would be more powerful. All in all, I have to say it's "6 of one and half a dozen of the other". Although some features are nice to have, the overall user friendliness of the program and the logic of how it should work are still lacking. I think there could be many more improvements done to this system.

Great Software

The Mapcon software has changed our business and decreased our overall emergency breakdown calls.

Huge Benefits For Our Maintenance Team And Fantastic Support

Mapcon is very useful for our maintenance team and allows for tickets,inventory,problem management and issue tracking. it is easy and support is fantastic to work with

Slightly complex, but overall excellent peice of software.

Mapcon is working for us.

Mapcon has put us on the path to lower our downtime, raise our PM system quality, and not have to look at an empty shelf when parts are needed. And the software support staff is quick to respond to needs.

Good Efficient Software Program

Positive experience

Great tool for building maintenance

Easy to use product and very attentive staff

MapCon Lite

I was very hesitant to purchase such a "low cost" system with the fear of capabilities, reliability and service. That was very short lived after purchasing the system. Not only has the system become a great resource for our company but we have had many of our customers comment and praise our system for the information contained within but also the capabilities that it has. I would recommend this system to anyone needing just the basics of work orders all the way through inventory, payroll, and employee information.

Easy set up and use with world class support

I would recommend this product if you have to manage facilities or repair orders

Review of MAPCON customer experience

I am the MAPCON admin at my company, and I have had a mixed bag of experiences with MAPCON. I find the software interface to be difficult to navigate, antiquated, overly complicated, and non-intuitive. On the other hand, it has been very reliable, and to my knowledge, the database has never gone down. The fact that it is so complicated means that It also has a great number of options, if we decided we needed them. Customer service has also been a mixed bag. I have not yet found a problem that could not be solved by customer service, and the person I work with has always been courteous and pleasant to work with. On the other hand, followup is severely lacking, and I have to be the instigator to get any work completed or problem solved. For example, I was told that a new update for MAPCON was coming out back in April or May, and that I would be contacted about getting that update in place. I never heard back about, and now it is October.

My Mapcon Review

Overall Mapcon is a great CMMS for the cost. There are a few changes that should be make with reports and such. There are also some features that I would add which would make Mapcon a stand out tool.

MRO inventory control

I have had a great experience with mapcon

Mapcon 5.0 Review

I have been with my company and used Mapcon 5.0 for the past nine years. It is a wonderful product and I would recommend it to anyone in need of a high quality CMMS.
The canned reports are great and the customer support is outstanding.
We are starting the process of upgrading to the new 6.0 version.

City of Omaha - Facilities Management

We have used Mapcon for around 25 years, it is a great software for what the use it for at the City of Omaha. I would recommend this to any facility manager. I am thankful for Mapcon and for all their support over the years. Hope to have another great 25 years with Mapcon.
Thanks!!

Solid software

Good overall experience. Wish I could export data on my own easier (custiomization).

PREVENTATIVE MAINTENANCE MADE EASY

ONCE INTRODUCED TO THE SYSTEM IT WAS EASY TO FIGURE OUT HOW TO MANEUVER THROUGH THE PROCESS AND CREATE PREVENTATIVE MAINTENANCE WORK ORDERS BASED ON OUR COMPANY BUSINESS NEEDS.

MAPCON review

Overall MAPCON program works good. Purchasing and work orders works good. Farley new and learning how to navigate implementing inventory parts.

MapconAZ2016

A very useful tool. Customer support is very good. Takes a while to understand program but once you got it down can easily navigate.

made my job easier!

since we started using Mapcon, our productivity has increased as well as our customer satisfaction.

Hands down, the best CMMS software

A+++

Good work management program

It has been a good software to use in the last 6 years.

I inherited it

Hard to learn, great to use

This is a review of an older version of Mapcon (5.2).

I am new to the facilities management world and part of my introduction was learning Mapcon. As I said, we have an older version which is not as user friendly as the current one. However, the people at Mapcon have been fantastic at helping me understand; Steve in particular has given me hours and hours of training, both over the phone and through a hands-on class at their office in Johnston, IA. He has a way of explaining that flicks a switch in my brain and makes everything clear.

After working on and with Mapcon for a year, I am a believer. While my company is still just using a small percentage of the capabilities, I can see huge possibilities for the future. As we continue to add data and expand our usage, Mapcon will become more and more valuable in cost reduction, changing from reactive maintenance to proactive, and updating our technology.

I have read reviews on CMMS systems and one constant pain point is data entry. My version of Mapcon is clunky when it comes to adding inventory; one window to create the record, another to create the image, another to seed the inventory. While entering inventory was tedious, we used that time to also reorganize and purge our parts room. Now we're proud of our clean, well-organized, easy to use parts room and corresponding Mapcon data. The techs can find what they are looking for much easier as all parts are in the computer with locations, quantities and manufacturers stock numbers. Once we add min/max numbers we will start to utilize the reporting on low inventory and not have to depend on the human factor. So while data entry was time consuming, the result is definitely worth the effort.

We've also started on updating and filling in data on our equipment. By creating levels of locations we can start tracking breakdowns better and see trends before they become catastrophes. We're adding exploded views to the equipment so when a tech needs a part, he can pull up the image and find the part number, then pull up that part number and find it quickly in stock. Every step we take builds to the next, making Mapcon more and more robust and essential.

My future will consist of creating and using failure codes, cycle counts and adding bar coding capabilities. Mapcon allows me to see how this all works together to benefit my team, company and the bottom line.

STRIVING FOR EXCELLENCE

United Wisconsin Grain Producers LLC (UWGP) started using MAPCON in 2005 when production of our facility began. Since this time, MAPCON has become an important key to our day-to-day successes by providing and modifying a maintenance program that meets our ever changing needs.

Using MAPCON has allowed UWGP to maximize maintenance records and store pertinent information that can be retrieved quickly. We are able to identify and stock critical parts while keeping an accurate inventory. UWGP also has a valued benefit of scheduling preventative maintenance; which reduces both downtime and maintenance costs. UWGP knows that support for MAPCON is only a call away.

By utilizing all the tools available in MAPCON, UWGP has become #1 in plant up-time and #1 in low maintenance costs according to the 2013 Christianson & Associates Benchmarking Reports. UWGP employees are very proud of these accomplishments. This only proves that MAPCON is the heartbeat of the maintenance department.

UWGP is always looking to achieve maximum efficiency along with increasing performance. MAPCON is growing right with us.

WE ARE STRIVING FOR EXCELLENCE

Great Software and getting better.

So far we have been pretty happy with this software. Support has been really helpful too. They were quick to fix a bug I found in the mobile app. I like that they seem eager to constantly improve their software too. For us our ultimate goal is to utilize the mobile app as much as possible and have a completely paperless system. For now we are still printing the PM's and entering them in manually until we can get everyone using the mobile app.

A great product with even better customer service

I have been working with Mapcon for about 4 years now and I was the one tasked with building the system from the very bottom, up. The system has its ups and downs and shortcomings like any other program (some times automatic reporting is a bit tedious); however, the ability for it to maintain records, notify affected employees, and allow our users to create and check the status of work orders and inventory is invaluable. It has saved our company both time and money, which is a must in this economy. And, if I ever experience an issue, their customer service are prompt, knowledgeable, and always easy to work with. You get a person every time and there is no hassle. Great product with even better customer service.

Older Version 5.1SP4

It is a good system for the price. Systems are only as good as the planning of configuration and data entry, most offer very similar features. This system will do most of what is required, however do to the age of our version, it lacks in mobility and domain integration. The newer systems offer this mobility and integration, however it parses out, and charges for, some of the modules that are all included in the older version. Regardless, costing is sensible compared to other systems and it is a company that listens and does try to build and address problems related to their customers.

Administrator

For the most part it is working well. There are a few issues that we need to work through and are hoping that it can be used in the manner that we need. It is sometimes difficult to set up a partial inventory. I still wants to print out the entire location inventory instead of just specific locations. We also have issues with the auto re-order attaching parts to an existing requisition instead of creating a new requisition.
Over all it is working well for us and is building significant history for repairs and parts. We will continue to work through these issues and hopefully we can get the results we desire.

Mapcon 5.10

We are using Mapcon version 5.10 the oinsight version. I have seen the newer version of Mapcon and what I saw of it has most if not all of the same features as the 5.10 version. We have been using Mapcon from 1997 to present day. We use the Equipment records, Purchasing, Inventory, Work order and Preventive maintenance of the system. We have generated 262106 work orders and 98221 purchase orders. We use our Mapcon! Over the years Mapcon support team has come to our rescue many times with their remote Assist Customer to come in by wire to fix the problem or by training in person or over the phone so we could fix our own problems. When we needed features that was not part of the stock system, they would build it through there custom programing. Also the cost of this was reasonable, especially when compared to other software company's modifications or add-ons. It is my opinion that anyone that chose to use Mapcon would be happy that they did for the cost savings of the software and the support team that Mapcon offers. They are upfront with what options are available and would never leave you out in the cold.

Working with Mapcon

Before joining the SXP family, i had never used a CMMS program. Now, almost 6 years later, I love it. It makes my job so much easier.
Entering the information into Mapcon is a time consuming task, although very user friendly, however, once it is all entered and you begin your process of work requests, work orders, reports, and especially the PM program. i could not have asked for a better system than Mapcon.

Mapcon's customer service reps are spectacular as well. i used them alot in the first year & have had situations in the previous years to have to call. Never have we ending our call unsatisfied.

The training that we have received from Mapcon, via computer or on site, has been great as well.

Good, not great

Unfortunately the PO side of MapCon is not as robust as I had hoped. If I fully understood the lack of ability for reporting options I may not have upgraded at all. At least with the old system we could create our own reports. I expected an upgrade to be not only more user friendly but also, at minimum, have the same capability of the original. The upgrade is nice but the limiting of M #'s and Assets seemed to a bit sneaky. While yes the quote mentioned numbers, the original MapCon had no such restriction and I believe that aspect should have been a talking point. As for customer service, we have have had to make multiple calls to follow up on requests. I expect better communication. We should not have to make those follow-ups to see where things are at.

#LOVEMYMAPCON

I have used Mapcon for over ten years and can't imagine my life without it. We track work orders, purchases, inventory, preventive maintenance schedules, and equipment with this software. Users include positions such as my own as the administrator, all the way to our Process Operators. The software is utilized by Safety and Production Coordinators, Lab and Maintenance Managers, as well as Maintenance and Process Technicians. If you do your work putting information into the system, getting information out is a breeze. While I know no other CMMS programs, I also care not to.

Simplistic, Easy to Use, Great reporting!

Mapcon has been a great tool for our maintenance program. My experience with this has been long because we built it from scratch with this software. I love the flexibility of the software. The software itself is very easy to use and train others to use. The customer service level has not been consistent. In my experience, there are employees that exceed expectations and there are other employees who make obtaining information or answering questions difficult. One example of this was that I was sold this software with the understanding that I could train 1 person at all of my facilities. When I went to set up the online training I was told I could only have 3 at a time and I would have to pay for multiple training sessions. The first person who told me this was not helpful. The second lady that I spoke with worked it out for me after she found out what had been done previously. I also had another experience with a customer ser

Great for ISO/TS compliance

MAPCON has been very helpful in preparing our maintenance department for compliance with ISO/TS requirements. Our recent TS audit was very successful due to the ability to any report the auditor asked to see. As with any CMMS, the results of using this software are only as good as the information the user enters into it. MAPCON tech support is very helpful in getting the software up and running and keeping it running. I would recommend MAPCON to anyone that's serious about scheduling, tracking, and reporting their maintenance functions.

City Of Garden City- Mapcon Review

My experience with Mapcon goes back a while now. Working with Mapcon at my previous employer and now with the City. I have definitely learned a whole lot more of what Mapcon has to offer with the City. From starting from the ground up, it has been quite an adventure and challenge to say the least. We here at the City have requested many custom challenges for the Mapcon Programmers. Every customization yet has delivered just what we wanted and needed to operate in our daily functions. I came from a whole different world it seems like at the Ethanol plant. When I started here at the City, they had just purchased Mapcon. :) I had a sense of relief knowing that, and how I would at least know about that coming into the organization! At times I felt the pressure was one me for Mapcon to deliver what we all needed here and the different request from employees that would be working with Mapcon on a daily basis. Overall Mapcon is a great quality product. I can see it benefiting the smallest mom and pop type establishments to multi-million dollar companies. Once users are trained and they are in the system on a regular basis, the ease of use is not bad at all. I recently hired an employee that hardly spent any time on a computer, literally didn't know enough to be dangerous. After about 3 months of hands on training, this employee can just about do just about anything. From attaching inventory, making new inventory part #'s, purchasing in the few different sites we have to setting up new users and all the details that takes. That right there shows the quality, ease of use and support Mapcon has. There are so many features and options in the software, I wish i had time to sit back and check them all out...maybe one day It's crazy knowing there are City employees out doing work orders on the ipads. Its really come along way!! The response time with support would be the only thing that could be better. I feel i know just about everyone in that office, I am very happy to be apart of Mapcon and look forward to the future! I

Great CMMS Software

I have worked with John and Steve with any issues on the current version of MAPCON we are currently running. They are highly knowledgeable and politely helpful. We are considering upgrading to the newer web based version because of the great support we have been receiving

Not for all manufacturing companies

We try to use it as the maintenance management module, for this it is useful in the handling of work orders and documentation, but we could not link it with SAP in any way so we don´t use it 100%

Great, cost effective maintenance solution

Many maintenance management packages are packed chock-ful of features that you never use. MAPCON is simple and has all the most important functions, and comes at a much lower cost than alternatives.

We are upgrading to the latest version, v6.3, which brings better, more versatile reporting tools and web-integration (including support for mobile devices).

Mapcon Review

I use Mapcon for 90% of my daily job, it is very user friendly. It helps me keep track of our equipment and what we spend on it, and what the reoccurring problems we may be having. I run 5 main monthly reports for our management team that helps them see where we are spending the company's money. We currently have the older version the 5.2 version and now we are looking at the latest and greatest version of Mapcon from what I can see that would be a great step forward for our company!!

Mapcon Review

The software has been very user friendly and has functioned well for our growing company. The reports are easy to use and provide information that is necessary to find problems in our equipment.

Updated Mapcon Technology

The new version of mapcon is easy to use and maneuver through....work orders, purchase orders ...searching/completing data is quick and painless. Customer support is very quick and helpful with their responses.

Best system I have ever used.

Since we have started using MapCon, many of our customers that audit us are very impressed with the abilities and reports available either the system. Many of them have called the system out specifically and commended it.

M.Durr Review

35+ years maintenance experience with 10+ with MAPCON in the ethanol industry. I have only used the 5.1 version of this CMMS and it has worked OK for us. I would like to see or test the newer version at some point.

Could use some work

Mapcon Review

Started using MAPCON 10 years ago . I like this software for the applications we use it for and its interfacing.

Nice new features and stable interface

We started using the new version of the software in October . We upgraded from their older system which was written on a different platform. New interface is nice as well as the web based program structure. Overall we are pleased with the new version and are looking forward to the enhancement features we will get in the future

Purchasing / Inventory Coordinator

When I started they didn't use it for inventory even though some information was in it. Now we have all our inventory in the system we know where it is located, how many we have. It's very exciting to be able to tell they guys what they need and it's all due to this system.