Über UpKeep

Das CMMS (Computerized Maintenance Management System) von UpKeep ist eine moderne Lösung zur Wartungs- und Anlagenverwaltung für dein Team. Von deinem Desktop über dein Handy bis hin zum Tablet ist UpKeep von überall und zu jeder Zeit leicht zugänglich. Erstelle unterwegs Arbeitsaufträge, lass dich benachrichtigen, wenn Aufgaben aktualisiert werden, und erhalte Warnungen direkt von deiner App aus, wenn Anlagen fallen, sodass dein Unternehmen effizienter läuft als je zuvor. UpKeep bietet Kernwartungsfunktionen wie Anlagen-, Inventar- und Arbeitsauftragsmanagement sowie präventive Wartung zur Erstellung von Serviceplänen. Nutzer können eine Aufgabenübersichtsseite nutzen, die anstehende Arbeiten zusammen mit Fälligkeitsterminen, Anlagen und der Priorität oder die der jeweiligen Aufgabe zugeteilten Arbeitskräfte anzeigt. Beim Hinzufügen neuer Aufgaben können Nutzer Notizen, eine farbcodierte Prioritätsbewertung, Bilder, Anlagen und Nutzer hinzufügen. Mit der mobilen App können Nutzer unter anderem Projekte erstellen, Arbeitsaufträge zuweisen und Anlagen verwalten. UpKeep wurde für kleine bis mittlere Unternehmen in verschiedenen Branchen entwickelt. Das Unternehmen bietet seine Services im Rahmen eines Monatsabonnements an, das Support per Telefon, E-Mail und über eine Online-Wissensdatenbank umfasst.
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UpKeep Video
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UpKeep Preis

UpKeep bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von UpKeep ist ab 45,00 $/Monat verfügbar.

Startpreis:
45,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für UpKeep

UpKeep Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,6
Funktionalität
4,4
Bedienkomfort
4,6
Kundenbetreuung
4,7
5 von 1.330 Bewertungen Alle Bewertungen anzeigen
Paul
Paul
  • Branche: Essen & Trinken
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 13.11.2019

Upkeep can change your whole maintenance program

It's as good at the information provided, which is made better because once it's in there, its accessible to anyone and over time, can provide information

Vorteile

Information, details, knowing what was done on a machine last time, it means that you don't necessarily have to do the same job twice. If a problem comes back and was misdiagnosed last time you can review what was done and see if you can find where the actual issue is.

Locations, parts, assets, you can put them all into this software and down to the bolt you can provide details on any of them.

Nachteile

The UI needs work, especially when moving parts around or finding assets in a location. Having a naming standard helps a lot. If you know that an item belongs at a specific site, having a clear site name along with what it is makes a difference.

Antwort von UpKeep Technologies

Hi Paul!

Thank you for taking the time to leave a review and for all of your feedback! We are so happy to hear UpKeep is providing value to you and your team and helping to improve your maintenance program. Your feedback regarding the UI of the Parts page is valuable and we will make sure to bring it to the attention of our Product team.

Thank you again for taking the time to submit your feedback as we are always looking for ways to improve the app and make our customer's workflows as seamless as possible.

Have a great day!

Beantwortet am 14.11.2019
Ryan
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 3.12.2019

A great start!

My experience over the first month with UpKeep has been very positive. The team in California have been checking in to provide support and they've sent us a ton of QR labels for our assets and stock room. I have worked with five different CMMSs over the past several years and have been responsible for two implementations. This has been the smoothest and easiest one so far... configuration has been easy and it's been warmly welcomed by my team and the organization as a whole.

Vorteile

The ease of use and functionality check all of the boxes I was looking for. I get updates on my phone, can track work, and share what we're doing throughout our organization in a way that is simple to understand. The cost and very low barrier to entry has been a huge plus as well.

Nachteile

There have been little quirks with the system that have taken a little getting used to. Updating PMs or creating a PO, for example, can be difficult when you click off the screen to update a piece of that (check list, asset, or part) and then the whole thing that was being worked on is lost. Having discreet location differences for assets and stock rooms would be nice, too.

In Betracht gezogene Alternativen

IBM Maximo Application Suite, eMaint CMMS und Fiix

Gründe für den Wechsel zu UpKeep

Low cost, low barrier to entry, and the ease of hitting the ground running (fast) is why we've gone with, and are going to continue with, UpKeep.

Antwort von UpKeep Technologies

Thank you so much for taking the time to leave us a review! We all LOVE your dinks!

We're glad to hear our software is helping you and your team manage your assets and facility!

Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager.

Feel free to visit our support page if you ever have any questions:

https://www.onupkeep.com/customersupport/

Thanks again!

Beantwortet am 14.4.2020
Jamie
  • Branche: Eventservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
4

3
Bewertet am 28.2.2019

A very strong start, but a long way to go yet.

We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.

Vorteile

I really love the layout and the ease of use. I also appreciate the diverse application to many different uses. The fact that you can access it from a phone or a computer is amazing. Very convenient that way.

Nachteile

RECURRING WORK ORDERS! There are so many glitches when you start making work orders recur. I've tried my best to provide feedback on this because it is really starting to be a deal breaker but the problems continue.

1) duplicates pop up constantly and they don't go away easily.
2) The scheduling options for recurring work orders is totally bad. Model it after Google Calendar first, then add options to make it more detailed. The fact that you can't schedule seasonal tasks without some silly back-end procedure to duplicate the work orders every year is highly frustrating.
3) Gonna need a little more flexibility in the different categories of user. My techs need to be able to create their own work orders without being a complete access administrator. There should be something in between. I trust my guys and they know their jobs, I don't need to make all their work orders for them.
4) I'd like to see some improvement in the template modules. I've not been able to benefit from them realistically even though I've tried. When you go to add them into a work order it just never seems to make much sense.

Paul
  • Branche: Automotive
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 2.3.2020

Very User Friendly

UpKeep is helping us to formally document what maintenance we have been doing all along. it also allows everyone to see what is happening and when, which assists in scheduling. Proper documentation of maintenance is becoming a necessity to maintain our current customers and attract new business. In setting up our system, it also provided an opportunity to exam our current practices and make some improvements.

Vorteile

We are using UpKeep for our maintenance needs throughout the facility. I made an outline to help me plan how I wanted things to work and it was easy to tailor the system to all of our needs. I found the meters particularly useful. There is plenty of videos online available for those of us who learn visually. (like me)

Nachteile

To date we haven't really found a downside to the software. Like most new programs there is a period of adjustment, but it was very brief.

In Betracht gezogene Alternativen

Fiix

Gründe für den Wechsel zu UpKeep

UpKeep seemed to be the most cost effective, user friendly method to achieve our goals.

Antwort von UpKeep Technologies

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team maintain your facility.

Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager.

Feel free to visit our support page if you ever have any questions:

https://www.onupkeep.com/customersupport/

Thanks again!

Beantwortet am 16.4.2020
Brian
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.10.2019

Intuitive software that is easy to setup and use daily

Wonderful and knowledgeable sales team

Vorteile

• Work request portal and app design- easy to use and very precise
• All staff can input requests and can easily check progress by viewing work order
• Front desk can make appointments and have real time info when inquiries are made
• Technicians see work request creation in real time.
• Increased productivity
• Work orders priorities flagged to ensure quick response times
• Central hub to manage all info to improve organization
• Ability to generate work requests via app
• Inventory tracking and resident billing
• Asset management
• Reports

Nachteile

• No notification that invoices need to be processed

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