PEMAC ASSETS

Vorteile

Cloud based, easy to use - especially for the customer, ease of attaching images etc via the mobile app.

Nachteile

Inability to make incremental progression reports to a larger job, but I am assured this will be adjusted in later versions.

Vorteile

Pemac Assets is a great way to manage and implement fast and reliable work Routines and is incredibly useful for filtering out unnecessary items.

Nachteile

I'm unable/Unknowledgeable to make mass routine changes

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Vorteile

Not many as there is so many dislikes, PEMAC engineers need to test their products on consumers before releasing them for sale. So many bugs and issues..

Nachteile

You cannot edit information before approval. Even the person that submitted it cannot.You cannot complete work orders if the work was completed before the work order was issued. This throws scheduling of regular routines out of sync.

Vorteile

the ease of use and ease to set up people
easy to use template for assets and quick to upload numerous assets
Great Customer support of the guys in Pemac Ireland

Nachteile

No option to delete (Test WOs, routines and incorrect assets or users that have left)
Cant Group by asset group (IE all fire extinguishers only)

Vorteile

the ease of use. having a easy access to the asset record. Also the reporting.

Nachteile

there are some small bugs that could be fixed.

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Vorteile

Ease of use.
The changes in this system, with its web-based environment, import sheets and general ease of use, make it quite straightforward to populate, update and report on across the vast number of assets we have at our plant.
In legacy systems. The entire process was quite tedious and lacked a good structure for reporting.
A very easy system to implement/integrate and keep updated, especially with the high frequency of user we have and with the support from PEMAC and their qualification packets. Customer support is quite easy to deal with.

Nachteile

The stock management side of PEMAC Assets could be affected by some work, as well as defects, causes, and remedies.
Stock does not allow for the likes of "lots" around quality-related items; the primary bin location is not of much use when you can have parts across multiple bins in a large plant, and the filtering is not greater either.
Only good for showing shortfalls in routines, but it would be nicer if there was an easier way to manage stock with more detail and their relationships. Images are almost useless in the search too.

Vorteile

PEMAC assets has been a huge improvement to the way we schedule our Maintenance Works within the Organisation

Nachteile

It took a while to embrace the change from contacting through mobile calls to logging work through a portal

Vorteile

Ease of use when it comes to creating assets and tracking asset usage and work against assets as well as tracking routines and seeing what comes due.

Nachteile

Stores could be improved when it comes to creating new spares and logging them to stores

Vorteile

User friendly system. Very good presentation on screen. Mobile App is very beneficial

Nachteile

Ongoing system bugs have not been resolved

Vorteile

Ease to implement
Ease to administer
Ease to deploy as SAAS

Nachteile

reporting is clunky but the power BI add on makes it better

Vorteile

What I liked most about this application is the functionality that allows inventory management and prevents maintenance

Nachteile

my only difficulty was the implementation but it was not a very serious problem

Vorteile

Overall a very good maintenance management system which has a lot of tools and functions which, if used properly will help to optimize the potential of any business.

Nachteile

The help function is a bit limited and not all functions operate properly which usually require contacting PEMAC support

Vorteile

The stringency of system is strong to keep data integrity high

Nachteile

speed of addting assets or making changes

Vorteile

The ease of use. As a relatively new user I find PEMAC user friendly and easy to pick up.

Nachteile

The items could be easier to distinguish between.

Vorteile

User-friendly interface. Our team was able to navigate the software with minimal training, which significantly reduced the onboarding time. The dashboard provides a clear overview of ongoing maintenance tasks and pending purchases, allowing us to prioritize effectively. The integration capabilities are impressive, allowing seamless communication with our existing systems.

Nachteile

Any issues that we did have were reported to PEMAC and have mostly been resolved.

Vorteile

Easy to use, great for scheduling work orders.

Nachteile

Sometimes it can be slow to load or retrieve information.

Vorteile

Easy to navigate and back up support available.

Nachteile

We had one issue of multiple work orders being raised as the Tech clicked the button too many times generating triple other than that very easy operate.

Vorteile

Ease of use and industry wide application that are recognizable across many companies

Nachteile

Not using all the available add ons such as spare parts ordering and reconciliation

Vorteile

it is very easy to navigate through the screen and locate the required information

Nachteile

their are not enough standard report - basis reporting needs not up to standard

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Vorteile

Easy to use all good and use friendly
Easy to access

Nachteile

Great services, And good support stystem

Vorteile

Ease of use and also accessibility for end users

Nachteile

Initially there were some colours but these have been removed !

Vorteile

PEMAC Assets is tool using more convinient and maintanance of the records are easy.manage order and assets in single software.

Nachteile

Need to improve the customer support for this software.

Vorteile

Planned Maintenance, Calibration Management

Nachteile

Dashboards are a bit clunky and we export the data to Excel

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Vorteile

Pemac is easy to set up and works well for building the history of assets and breakdowns

Nachteile

Have few little issues that are getting resolved with upgrades and needs meters calibration assign to assets

Vorteile

The demo was very impressive and comprehensive leading to the purchase of the software

Nachteile

At first glance it looks quite complicated but all new systems have a breaking in period

Vorteile

Easy to use and good control over mandatory fields

Nachteile

the lists are limited to 30 items so if you have big lists you have to keep flicking through pages

Vorteile

Easy to use, and a very well supported team

Nachteile

The Liveness of the system could be improved

Vorteile

it has the important specifics of work order management for corrective and planned work, has purchasing and stock control that can track asset life costs and maintenance, what you would expect a basic system to do.

Nachteile

the scheduling plans are not user friendly and take ages to load, the training to use this system is a complete waste of time, the trainer we had had very little knowledge about how to use the system, the help section is no help at all. having used 7 other systems over the years, this wouldn't be in the top 5

Vorteile

The interface of PEMAC dashboard is very user friendly and intuitive. I also like that only area that users have access to are shown to them which simplifies training. The unplanned ticketing system is very helpful as well, giving most of the site access as a simple user with limited access to be able to submit an equipment maintenance ticket for unplanned events. This allows us to use one ticketing system instead of two, which in turn makes metric determinations for unplanned events easier.

Nachteile

Unfortunately the way that we name our assets (allow 2 to 4 alpha type) is not compatible with PEMAC format numbering automation, so we still have to use an excel sheet to determine the next number per asset type. The licensing for access to different components was quite complicated but the newer version seems to have simplified this to more reasonable level. Something else that we would like to see in the future is a true SaaS cloud model to make it easier to share from site to site across the world.

Vorteile

Have all your maintenance jobs in one place

Nachteile

1.- You cannot have an approver around multiple sites.
2.- The system is crashing many times everyday.
3.- If you delete one Purchases line the system does not delete that from the system the line stay as purchases Request.
4.-The system is not really prepare fro a multisites

Vorteile

We mainly use the software to track our vendors Health and Safety documentation, Insurances and their training for their employees attending site for preventative maintenance. With multiple documents from multiple vendors PEMAC offers a one stop package for tracking their documents and notifications when documents have expired.

Nachteile

We did integrate our permit system for Daily Work Permits / Hot Works / Confined Spaces, with your engineer during the initial set up, to remove the paper being used, and although they did capture what we wanted on the permits. In practicality when a vendor arrives on site it proved time consuming using the system rather than writing out the permit. Now this could be down to users not being familiar with the permit system on our PEMAC, and ultimately went back to paper.

Vorteile

The Pemac Help desk is a very user friendly system, Basic and to the point. This in my opinion is what makes Pemac work. Pemac 5 works very well in the background but the help desk is used by everyone to drive the system forward inputting all the information and histoy. The help desk requires very little training for each section in it.

Nachteile

Pemac has the ability to export information to Excel, however it does not have the ability to Import information, this would be very useful when creating new plant. I would also like to be able to make Pemac more adaptable in some areas as different plant have different needs from the system. Signing off on work, Approval of work may need to be carried out on some plant equipment, however this may not be required on other work. Report is also not adaptable and is hard to get the relevant information.

Vorteile

When fully utilized Pemac will support all areas of maintenance.

Nachteile

We work together with Pemac to continually improve the system.

Vorteile

works straight away straight out of the back.

Nachteile

The software worked as well as expected.

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Vorteile

Plenty of options and functionality. Relatively easy to set up

Nachteile

Overall happy with the product, but it does require an investment of time by users and engineers to get the system up and running successfully.

Vorteile

Little

Nachteile

Poor user interface, inflexible, poor reporting, despite the platform and interface update, a significantly less successful implementation of a CMMS compared to Pemac 4/5.

Vorteile

The nice thing about Pemac was its ease of use. For midsize companies it was intuitive and easy to train new employees.

Nachteile

Its a while since I used it but some transactions were slow to process

Vorteile

The easy to use structure of linking a request to a work order to a purchase order

Nachteile

Annual training for end users should be built into the annual fee, ensuring companies keep up to date with software features
The character length restrictions in some of the fields eg costs description or PO task description could do with being increased to allow for more narrative

Vorteile

It will automatically produce PM's and you can add a resource person to carry out the work.
Good for using for parts tracking. The support was good, just a call or a mail away.

Nachteile

With some details like Assets or routines , they can not be deleted, should be an option maybe once a year, to tidy up the data.

Vorteile

Overall fairly user friendly, reorder level scan for purchasing is a very effective tool but again it was changed as part of an upgrade and is now not as user friendly

Nachteile

Changes made to modules without any consultation with customer and very poor follow up and support to put fixes in place

Vorteile

It covers all our Maintenance requirements and is a power software tool when used correctly.

Nachteile

Mobile ability on Pemac 5 is what I like least.

Vorteile

The Export to excel speed in the report feature is awesome

Nachteile

The filter search capability is ineffective

Vorteile

The fact that is a one stop shop for everything. All asset data, spare parts records, maintenance history etc. and purchasing all linked in the one program.

Nachteile

Very little, But once an order is closed and for some reason you need to chance something it unforgiving. Its closed.

Vorteile

Very simplistic application for mobile use. Easy to learn and very flexible system. Have yet to utilize all features but so far so good.

Nachteile

Some big time savers were missed by not having a bulk import template available. Some very tedious manual entry was required after migration from Pemac 5

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Vorteile

Software is easy to use. Involved in the validation and the support received from PEMAC was excellent

Nachteile

Slight issues with the configuration, but worked through with PEMAC to resolve

Vorteile

Flexibility and the possibility to personalise it. The software gives the possibility to manage contractors as operators on-site. The software prevents people without the correct skills from operating the software.

Nachteile

The feedback is to be completed after each block of training. The videos are not inclusive of all the function