--- description: Reviews zu Cloudbeds Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Cloudbeds mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Cloudbeds | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Channel Management Software](/directory/256/channel-management/software) > [Cloudbeds](/software/167761/cloudbeds) # Cloudbeds Canonical: https://www.softwareadvice.de/software/167761/cloudbeds Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/167761/cloudbeds?page=2) > Cloudbeds ist eine cloudbasierte Hotelverwaltungslösung, die sich für kleine bis mittelgroße Hotels, Ferienwohnungen, Hostels und Frühstückspensionen eignet. Zu den wichtigsten Funktionen gehören Front-Office-Management, zentrale Reservierungen, Housekeeping-Management, Online-Buchungsmaschine, CRM, Business Intelligence und Einzelhandelsverkaufspunkte. Cloudbeds kann Reservierungen über eine Reihe von Kanälen empfangen, darunter Online-Reisebüros wie Booking.com und Expedia, Facebook, eine Online-Buchungsmaschine, oder von Laufkundschaft. Die Lösung bietet einen Drag-and-drop-Kalender aller Zimmer und Reservierungen und die Nutzer können sehen, wer eine Reservierung geändert, storniert, erstellt, verschoben oder angepasst hat. Inventar kann von der Lösung aus automatisch mit Buchungsmaschinen, Online-Reisebüros und anderen Online-Marktplätzen synchronisiert werden. Die Lösung bietet Unterstützung für mehrere Sprachen und Währungen. Nutzer können Steuern, Gebühren und Richtlinien pro Zimmer, pro Artikel oder basierend auf einer nutzerdefinierten Kombination festlegen. > > Bewertung: **4.3/5** von 342 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 342 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Cloudbeds - **Region**: San Diego, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Albanien, Argentinien, Aruba, Australien, Barbados, Belgien, Belize, Brasilien, Bulgarien, Chile, Costa Rica, Deutschland, Dominikanische Republik, Dänemark, Ecuador, El Salvador, Estland, Finnland, Frankreich, Griechenland und 43 weitere ## Funktionen - API - Abrechnung & Rechnungsstellung - Abrechnungssatz-Management - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Angebotsmanagement - Anmerkungen zur Reservierung - Anpassbare Berichte - Anpassbare Felder - Anpassbare Vorlagen - Auftragsmanagement - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Bestandsverfolgung - Betten-Management - Bonus-Management - Buchhaltung - CRM ## Integrationen (13 insgesamt) - Alchemer - Capsule - Constant Contact - Dropbox Business - Dropbox Sign - Gmail - Google Analytics 360 - Google Docs - Mailchimp - Salesforce Sales Cloud - SugarCRM - SurveyMonkey - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Channel Management Software](https://www.softwareadvice.de/directory/256/channel-management/software) ## Ähnliche Kategorien - [Motel-Software](https://www.softwareadvice.de/directory/3968/motel/software) - [Channel Manager](https://www.softwareadvice.de/directory/4345/hotel-channel-management/software) - [Hostel Software](https://www.softwareadvice.de/directory/4399/hostel-management/software) - [Resort-Management-Software](https://www.softwareadvice.de/directory/582/resort/software) - [Channel Management Software](https://www.softwareadvice.de/directory/256/channel-management/software) ## Alternativen 1. [Hostaway](https://www.softwareadvice.de/software/165334/hostaway) — 4.8/5 (1577 reviews) 2. [WebRezPro](https://www.softwareadvice.de/software/2818/webrezpro) — 4.6/5 (217 reviews) 3. [Lodgify](https://www.softwareadvice.de/software/140962/lodgify) — 4.5/5 (1311 reviews) 4. [eviivo](https://www.softwareadvice.de/software/321855/eviivo-suite) — 4.0/5 (393 reviews) 5. [Little Hotelier](https://www.softwareadvice.de/software/140581/littlehotelier) — 4.0/5 (225 reviews) ## Nutzerbewertungen ### "FIND AN ALTERNATIVE TO CLOUDBEDS AS IT HAS NOW BECOME GLITCHY\!" — 1.0/5 > **Jim** | *19. März 2026* | Gastgewerbe | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Professional look for the business and when it works it does the job well for us. Has some great features when it is working correctly. > > **Nachteile**: All the constant changes is making it less user friendly and more complicated. Changes are making it very glitchy and troublesome to use for Admin and Staff. Very frustrating to deal with being a 5+ year customer. Unsure if it has been worth all the hassle and headaches. With automatic price increases over the years, now we are paying too much money monthly for something that frustrates my staff and myself daily. Now has unnecessarily overly complex reports and we are unsure of the accuracy of some of the numbers we are getting from the reports. Also, you have to pay extra for customer support via phone. So customer support is mediocre at best and clunky and time consuming having to go through emails back and forth considering the amount of glitches we've encountered with all the changes they have been making. > > Cloudbeds was an impressive and amazing system at the beginning when we signed up 5+ years ago. However, since their need to constantly implement changes is rampant, and they do not do a good job testing their programming changes before implementation to see how it affects everything else, it has now become a constant game/battle using the system. Everyday we see a new programming change, something doesn't work right or like it used to, and we have to waste valuable time back and forth to try and get it fixed or to find out we are just "stuck" with a change on something that worked fine for past 5+ years. They make these changes seemingly willy nilly without any explanation unless we press for answers. I say stay away from this system until they work out all the bugs and look for other less expensive, comparable user friendly options instead. ----- ### "Great product for small hotels" — 5.0/5 > **Chelsea** | *7. April 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Cloudbeds is an excellent PMS and booking engine for a boutique property like ours. We have felt it's a great product for the cost, with decent customer support and a great help article library. > > **Nachteile**: I do wish we had a dedicated support agent; it would be nice to get to interact with a representative who has a sense of our property and knows our issue history. > > I have found the transition to Cloudbeds, and use of the product, easy and excellent. I finally feel like my customers are being managed in a thoughtful way. ----- ### "Cloudsbeds is an everyday use for our company\!" — 4.0/5 > **kris** | *23. Oktober 2019* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Cloudbeds is a great program that we use to manage all of our asset in the hospitality work environment. For managing a hotel Cloudbeds makes the job a lot easier, all rooms easily organized and accessible and it even links up with other programs to allowed instant booking. Even does jobs for us like automate e-mails and responses. I recommend Cloudbeds\! > > **Nachteile**: The only real problem we have found with Cloudbeds was there was a bit of a steep learning curve. Also there was things that we needed and the program didn't offer BUT we contacted the support team and they would implement it into the program\!\! > > We use Cloudbeds everyday, it helps keep our business organized and easily accessible for all of our staff. ----- ### "Run. Many more better options out there." — 1.0/5 > **Cameron** | *19. November 2025* | Gastgewerbe | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The customer service in the beginning. Turns to total crap after they get your money.They do NOT care about helping you AT ALL. > > **Nachteile**: You will never speak to a human again after they get you set up. Never in my life have I felt more duped. I have had then for 3 years and hate it. > > Cloudbeds is hands-down the worst customer service on the planet. They’re smooth, attentive, and borderline over-eager during setup, but the second they’ve got your money, you might as well be shouting into a void. You will NEVER speak to a human being again. Every issue gets funneled into endless tickets, bots, and dead-end emails. If you actually need support to run your business, look elsewhere, Cloudbeds disappears the moment you need them most. worst of all though, they lost 22 THOUSAND dollars of my deposits over one summer. They paid it back, but it took ME doing the leg work to prove they were not depositing my money. Money I was supposed to get in July, I got in October. Steer clear. And yes, I have receipts for all of this. ----- ### "An owner/operator’s DREAM software" — 5.0/5 > **Tori** | *9. April 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love that they’re always rolling out new products and features that keep up to date with the trends and newest technologies. > > **Nachteile**: I wish it were slightly more affordable. After the monthly subscription fees, add on’s and payment processing, it is a significant monthly expense to our small hotel. > > This tool does everything I want and more. I regularly use their reporting features to make data-driven decisions about my positioning and pricing strategy. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/167761/cloudbeds?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/167761/cloudbeds) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten