--- description: Reviews zu Cloudbeds Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Cloudbeds mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Cloudbeds | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Motel-Software](/directory/3968/motel/software) > [Cloudbeds](/software/167761/cloudbeds) # Cloudbeds Canonical: https://www.softwareadvice.de/software/167761/cloudbeds Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/167761/cloudbeds?page=2) > Cloudbeds ist eine cloudbasierte Hotelverwaltungslösung, die sich für kleine bis mittelgroße Hotels, Ferienwohnungen, Hostels und Frühstückspensionen eignet. Zu den wichtigsten Funktionen gehören Front-Office-Management, zentrale Reservierungen, Housekeeping-Management, Online-Buchungsmaschine, CRM, Business Intelligence und Einzelhandelsverkaufspunkte. Cloudbeds kann Reservierungen über eine Reihe von Kanälen empfangen, darunter Online-Reisebüros wie Booking.com und Expedia, Facebook, eine Online-Buchungsmaschine, oder von Laufkundschaft. Die Lösung bietet einen Drag-and-drop-Kalender aller Zimmer und Reservierungen und die Nutzer können sehen, wer eine Reservierung geändert, storniert, erstellt, verschoben oder angepasst hat. Inventar kann von der Lösung aus automatisch mit Buchungsmaschinen, Online-Reisebüros und anderen Online-Marktplätzen synchronisiert werden. Die Lösung bietet Unterstützung für mehrere Sprachen und Währungen. Nutzer können Steuern, Gebühren und Richtlinien pro Zimmer, pro Artikel oder basierend auf einer nutzerdefinierten Kombination festlegen. > > Bewertung: **4.3/5** von 346 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 346 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Cloudbeds - **Region**: San Diego, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Albanien, Argentinien, Aruba, Australien, Barbados, Belgien, Belize, Brasilien, Bulgarien, Chile, Costa Rica, Deutschland, Dominikanische Republik, Dänemark, Ecuador, El Salvador, Estland, Finnland, Frankreich, Griechenland und 43 weitere ## Funktionen - API - Abrechnung & Rechnungsstellung - Abrechnungssatz-Management - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Angebotsmanagement - Anmerkungen zur Reservierung - Anpassbare Berichte - Anpassbare Felder - Anpassbare Vorlagen - Auftragsmanagement - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Bestandsverfolgung - Betten-Management - Bonus-Management - Buchhaltung - CRM ## Integrationen (13 insgesamt) - Alchemer - Capsule - Constant Contact - Dropbox - Dropbox Sign - Gmail - Google Analytics 360 - Google Docs - Mailchimp - Salesforce Sales Cloud - SugarCRM - SurveyMonkey - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Motel-Software](https://www.softwareadvice.de/directory/3968/motel/software) ## Ähnliche Kategorien - [Motel-Software](https://www.softwareadvice.de/directory/3968/motel/software) - [Channel Manager](https://www.softwareadvice.de/directory/4345/hotel-channel-management/software) - [Hostel Software](https://www.softwareadvice.de/directory/4399/hostel-management/software) - [Resort-Management-Software](https://www.softwareadvice.de/directory/582/resort/software) - [Channel Management Software](https://www.softwareadvice.de/directory/256/channel-management/software) ## Alternativen 1. [Hostaway](https://www.softwareadvice.de/software/165334/hostaway) — 4.8/5 (1607 reviews) 2. [Lodgify](https://www.softwareadvice.de/software/140962/lodgify) — 4.5/5 (1311 reviews) 3. [WebRezPro](https://www.softwareadvice.de/software/2818/webrezpro) — 4.6/5 (218 reviews) 4. [Guesty](https://www.softwareadvice.de/software/418418/guesty) — 4.4/5 (480 reviews) 5. [Little Hotelier](https://www.softwareadvice.de/software/140581/littlehotelier) — 4.1/5 (236 reviews) ## Nutzerbewertungen ### "FIND AN ALTERNATIVE TO CLOUDBEDS AS IT HAS NOW BECOME GLITCHY\!" — 1.0/5 > **Jim** | *19. März 2026* | Gastgewerbe | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Professional look for the business and when it works it does the job well for us. Has some great features when it is working correctly. > > **Nachteile**: All the constant changes is making it less user friendly and more complicated. Changes are making it very glitchy and troublesome to use for Admin and Staff. Very frustrating to deal with being a 5+ year customer. Unsure if it has been worth all the hassle and headaches. With automatic price increases over the years, now we are paying too much money monthly for something that frustrates my staff and myself daily. Now has unnecessarily overly complex reports and we are unsure of the accuracy of some of the numbers we are getting from the reports. Also, you have to pay extra for customer support via phone. So customer support is mediocre at best and clunky and time consuming having to go through emails back and forth considering the amount of glitches we've encountered with all the changes they have been making. > > Cloudbeds was an impressive and amazing system at the beginning when we signed up 5+ years ago. However, since their need to constantly implement changes is rampant, and they do not do a good job testing their programming changes before implementation to see how it affects everything else, it has now become a constant game/battle using the system. Everyday we see a new programming change, something doesn't work right or like it used to, and we have to waste valuable time back and forth to try and get it fixed or to find out we are just "stuck" with a change on something that worked fine for past 5+ years. They make these changes seemingly willy nilly without any explanation unless we press for answers. I say stay away from this system until they work out all the bugs and look for other less expensive, comparable user friendly options instead. ----- ### "An owner/operator’s DREAM software" — 5.0/5 > **Tori** | *9. April 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love that they’re always rolling out new products and features that keep up to date with the trends and newest technologies. > > **Nachteile**: I wish it were slightly more affordable. After the monthly subscription fees, add on’s and payment processing, it is a significant monthly expense to our small hotel. > > This tool does everything I want and more. I regularly use their reporting features to make data-driven decisions about my positioning and pricing strategy. ----- ### "Cloudsbeds is an everyday use for our company\!" — 4.0/5 > **kris** | *23. Oktober 2019* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Cloudbeds is a great program that we use to manage all of our asset in the hospitality work environment. For managing a hotel Cloudbeds makes the job a lot easier, all rooms easily organized and accessible and it even links up with other programs to allowed instant booking. Even does jobs for us like automate e-mails and responses. I recommend Cloudbeds\! > > **Nachteile**: The only real problem we have found with Cloudbeds was there was a bit of a steep learning curve. Also there was things that we needed and the program didn't offer BUT we contacted the support team and they would implement it into the program\!\! > > We use Cloudbeds everyday, it helps keep our business organized and easily accessible for all of our staff. ----- ### "Look at the alternatives first." — 1.0/5 > **Rick** | *22. August 2026* | Gastgewerbe | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: They use Stripe to process credit cards. At this point, I can't think of anything else. If you like chatbots for support, you might enjoy this platform. > > **Nachteile**: Human support is nonexistent. A primative chatbot is your only resort. Chats turn into support tickets that are forgotten about. Managing your own ads is prohibited. In an effort to generate extra revenue, Cloudbeds has held our advertising accounts hostage. In the past 30 days, the PMax campaign they manage has generated 0 reservations. And I cannot see behind the curtain. They just keep charging my credit card for clicks. Cloudbeds has my TripAdvisor and Google Ads locked down. > > I paid Cloudbeds to develop my website. Clients are unable to view room availability for the suite they have chosen. Reception has to walk each user through the booking process and often just takes the reservation over the phone and enters the info for the guest. ----- ### "FANTASTIC\!\!" — 5.0/5 > **Tedd** | *21. Mai 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's thorough, they've thought of so many details that really help the hotelier seemlessly run the business through the platform. They worked with us on their rates so that it made sense for a small hotel like ours. Customer Support has been absolutely outstanding. \[sensitive content hidden\] was my technician and he has been absolutely outstanding throught the set up process. We've been able to add dining bills from our restaurant and create reservations so easily. I can't recommend with more enthusiasm. > > **Nachteile**: Can't really think of anything at the moment. It's been a really great experience with a really great team and product. > > Truly fantastic...life saver for a small hotel like ours. I can't imagine how we'd manage OTA's without this process. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/167761/cloudbeds?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/167761/cloudbeds) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten