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Alle Bewertungen zu Cloudbeds Filter anwenden
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Very Good
I think that the customer service team is very nice and very helpful. So I can implement the cloudbeds to my hotel. Thank you very much.
Vorteile
It’s very useful. I like the channel distribution feature. I like the customer service.
Nachteile
It is too complicate to learn when i started using the program.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
excelente custo beneficio
Vorteile
a praticidade no uso, a eficiencia em manter todas as plataformas juntas,
Nachteile
estou plenamente satisfeita, no momento nenhuma sugestão a mais
Antwort von Cloudbeds
Thank you for the review! We are glad you are happy and we appreciate your partnership with Cloudbeds!
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great system!
Its so cool for me better then the old one.. easy to used and love most realtime on mobile
Vorteile
Realtime management and easy to used both on PC and mobile phone
Nachteile
Reservation detail inform in email I think it's should have more detail an importent sush as payment detail and guest request.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Cloudbeds review
I am not a tech guy or software expert so for me it could be more like an Apple device more intuitive to use.
Vorteile
Customer Support is 90% it and ease of use
Nachteile
Cost, but customer support over came that
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
NICE PRODUCT
GREAT
Vorteile
THE INITAL SETUP SUPPORT ASSISTANCE FROM OUR REPS , ROUND THE CLOCK WHENEVER NEEDED
Nachteile
NOT A FULLY FUNCTIONAL VACATION HOMES RENTAL SOFTWARE
Antwort von Cloudbeds
Thank you for your kind words and trust, Ashish! Our team is working hard to deliver the best software and give you an awesome experience with Cloudbeds.
Cheers to more reservations and happier guests.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Cloudbeds review
Vorteile
Customer support, integration and the channel distribution.
Nachteile
Invoicing is not complete, features are missing.
Payment processing options are not available in my country, except PayPal.
It is not responsive on mobile, nor an app exists to make life easier.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Cloudbeds is easy to install, customise, and use. Support is absolutely amazing!
Amazing!
Vorteile
Ease of use, functionality and support. Customisation was a breeze, no real technical expertise necessary.
Nachteile
Need more features for multi property, need an App for Apple
Antwort von Cloudbeds
Thank you for this review! We are glad the system is benefiting your properties needs!
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Made our lifes much easier
Vorteile
How intuitive it is, easy to adapt to the industry trends, and offering a lot of complements
Nachteile
Sometimes it runs a little bit slow and they should listen more to the changes we ask fot
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Good channel manager in general
Vorteile
Customer support is proactive and professional.
Connect to most needed OTAs
UI is friendly for the operator
Nachteile
There’s some part can improve for the report such as booker insight, booking window report, etc.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Perfect for Reservations and Rentals
Vorteile
Allows inputting of many different channels and calendars while still allowing for flexibility of "back end" work- editing folios and reporting.
Nachteile
There was a pretty big learning curve with imputing reservations in- that might have just been me trying to realize how accounting works! Got it after a while but there are definitely a lot of voids where a simple undo would have been probably better...
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Beginners
Cloudbeds has made managing guests much easier than our old way of an Excel spreadsheet! We are just getting started but hope to use the reporting features to really see how we're doing and assess profits.
Vorteile
We are just getting started with using this software for an 8-room lodge. It has helped greatly in keeping guests organized and pricing
Nachteile
We set up lots of activities outside of the lodge for our guests and use the folio feature for every visit. It is cumbersome because if we make a change, we have to delete it out of the folio. I would like it to have more real-time changes.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Motel Reservation and Bookkeeping System
It has been a breeze and customer support is always prompt, business has increased and so far we enjoy using the system.
Vorteile
How easy it is to use, tracking customers
Nachteile
none
Antwort von Cloudbeds
Thank you for leaving us an awesome review, we are delighted to hear that you have been very satisfied with the user-friendliness of our system which is part of our primary focus and that our support efforts are meeting your needs. Cheers to more reservations and happier guests!
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Cloudbeds has great support! One thing that makes a world of difference when using the...
Vorteile
It's easy to use, the programs load quickly and issues are resolved in good time. The support team is easily contacted at all times and are all very knowledgeable with the software.
Nachteile
Adjusting bookings can be tedious at times. For us there are so many features that we don't need so that can just make bookings look more complex than they need to be.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Fast and easy to use with great support
Concerned about processing delays causing over booking during busy season
Vorteile
Fast and easy to use. Integrates with channel manager. Integrates with credit card processing. Many good features that encourage reservations. Great support.
Nachteile
Does not integrate with TripAdvisor cost per click. Processing delays can cause multiple booking on rare occasions.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
cloudbeds are the best!
Vorteile
easy to use
support team are very helpful
reasonable price
Nachteile
cannot have more than 1 language in registration card
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Puts my mind at ease
Enjoyed the free trial
Vorteile
Online bookings will put my mind at ease. Appears to be fairly simple to manuever. Very excited to begin using 3 months prior to opening.
Nachteile
Not sure yet. Only completed trial and hoping there are not cons. If there are I know I will have customer service to rectify problem
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Good, but not great value
Amazing customer service and their product does 99% of what I need. They're constantly making It better. My only real complaint is that for a small hotel, it's pretty expensive compared to other options. It does work better than those options, but you pay for it.
Vorteile
Very easy to use. Able to do a lot.
Nachteile
setting up with some OTA's is a real pain.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Effective & Easy to Use
Vorteile
The east to use and the real time information it provides
Nachteile
That it’s not possible to speak to support.
In Betracht gezogene Alternativen
Little HotelierGründe für den Wechsel zu Cloudbeds
PIE-
Quelle der Bewertung
Very good!
The ease of use is really important. Nevertheless, there are many features that can still be created
Antwort von Cloudbeds
Thank you for taking your time and leaving us a great review; we truly appreciate it. Our aim is to always help our customers and learn your needs and requirements. We would love to hear more of your ideas if you can kindly reach out to [email protected] or leave more details on our ideas board: https://ideas.cloudbeds.com/.
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Quelle der Bewertung
A GOOD EXPERIENCE
I´ve been working with Cloudbeds for a few months and I love it, it is easy to handle it and the customer services people is very nice.
Antwort von Cloudbeds
Thank you for your time to leave this review and your kind words, we are glad to hear that our product and support efforts are meeting your needs. This brings us joy and motivates us to continuously improve our system and provide the best experience you can have!
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Quelle der Bewertung
Powerful PMS for amazing price
Would definitely recommend Cloudbeds to any hotel or hostel. If you are looking for a complete solution (PMS, Channel Manager, Free-commission booking system etc) this is definitely price for you. After one year of using, I cannot even imagine how could I manage a hostel with Cloudbeds!
- Branche: Risikokapital & privates Eigenkapital
- Unternehmensgröße: 11–50 Mitarbeiter
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Quelle der Bewertung
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Quelle der Bewertung
- Branche: Gastgewerbe
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
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Quelle der Bewertung
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Quelle der Bewertung
Time saver
We changed to Cloudbeds in June 2016 and can highly recommend them! It saves a lot of time when bookings are coming directly in to PMS from different OTA's. Also we saw a huge decrease of OTA bookings when we set up our own booking site.
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Quelle der Bewertung
Revitalized my hostel
Fantastic product, great team, it really turned my hostel around!
It is great to have such a personal link with the team especially during the set up procedure...... Colin Slade you are a legend and always welcome to come and stay!
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Quelle der Bewertung
Cloudbeds is the best!
They keep finding ways to improve the use of the platform and their frequent advice blogs keep our Hotel discovering new ways to improve our sales. We are very pleased to be using Cloudbeds.