Bizagi

Vorteile

Easy to use
Modeler and SharePoint integration is free
Extreme powerful Workflow engine
Data Integration
Support (best support I personally had in the software area - honest and relay able)
constant improvement of software
Customer have a say on road map
They underproduction and over deliver (and are honest)

Nachteile

missing Dictionary function
@ the time we moved away - no SaaS (but reevaluating @ the moment as they have a good cloud offering now)
Modeler a desktop solution
Portal function not there -> but they have it now

Vorteile

Technical Vision. From the CEO on down, Bizagi is driven by a strong technical vision and culture. This company is a front runner, determined to set the bar for others.

Great abstraction of business and technical layers. Process modeling allows you to focus on just the business requirements without getting bogged down in technical design like other platforms.

Easy to learn, true low code / no code platform. The power is there if you need it, but you can also bang out a working mock up during a business meeting and get immediate feedback.

Designed for integration with the outside world. In this proprietary space, Bizagi's platform is refreshingly easy to integrate with web services, external databases and apps. Their adherence to BPM standards and an open database ensures your investment.

Excellent support. We run multiple 24X7 inpatient medical facilities and can't afford to be down ever. Their support team is highly responsive and solves problems fast.

Nachteile

Immature partner ecosystem. Since they're newer to the US market, this should be a focus for their future. Developing a rich network of add on partner apps such as digital signature, messaging and IAAS platforms will benefit customers and solidify their position as the gold standard.

Vorteile

At the moment - NOTHING
Months ago - it was easy to use even with some weird glitches such as the random automatic routing of connectors.

Nachteile

The fact that there is no, zero, NADA support. I used to have a paid subscription but I did not renew it because of the support. Post on the community forum are left unmoderated for weeks on end and if it is a difficult issue they are just declined. When there is a response it is just garbage that adds no value at all. Apparently, it is VERY difficult to moderate such a community and paid subscriptions get preference. I get the same support than when I had a paid subscription. Will never recommend this software to anybody.Very bad performance and weird random automatic routing of connectors!

Vorteile

Bizagi offers phenomenal ease of use - building working solutions and making continuous improvements is very quick/agile and does not require a large technical team "behind the curtain" to assist with completing the application, resolving compilation and deployment issues, etc. With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves.

We work with clients in a variety of domains that are highly regulated or have strict compliance requirements - such as Healthcare, Financial Services, Government, Oil and Gas and Manufacturing. In common with all of these, the ease of use and agility of the product has allowed for rapid response to regulatory changes, and the visibility/data/reporting ensures appropriate documentation to demonstrate compliance.

Customer service from Bizagi is first-rate. The US sales team and leadership are proactive in anticipating the needs of customers and ensuring that they are fully met. Whenever a question or issue does arise, they respond very quickly.

The pricing/value proposition of the product compared to its competitors is very competitive. However, it is worth noting that the full Studio and Modeler products can be downloaded for free from Bizagi.com for teams to build a proof-of-concept and evaluate the technology. It is only necessary to pay for licenses when ready to deploy applications to production.

Nachteile

Version 10.7 lacked capabilities for complex case control, but this feature has been included in the newly released v11 of the product. For very large projects and deployments, the automated "One Click" deployment wizard can sometimes take a long time to complete. This is also addressed in v11 of the product. Finally, a hosted/cloud version of Bizagi was frequently requested by customers - this option was added in 2017.

Vorteile

More than a software it is a methodology or, from a holistic approach, it is a philosophy!
The easy to use, agility and transformational capabilities of this software allied to a strong digital leadership and the notion of what ROI means in regards to digital assets, enables an enterprise to deliver a platform for digital transformation that gives organizations the possibility to revolutionize their customer experience, optimize their business operations, and manage risk and compliance. Bizagis's low-code approach can radically accelerate the time it takes to build and deploy business processes with a level of digital process automation that is unparalleled.

Nachteile

Its major "disadvantage" is the residual existence of cons :)
While an enterprise should expect facing a lot of difficulties, thus increasing the learning curve, while dealing with the platform's roll out, the reality is that cons are easily manageable, meaning that from an engagement stand point the feeling at the end of the day is that everything is doable.