Quickbase

Vorteile

Most CRMs are pretty good nowadays, but as soon as we saw the flexibility of the Quickbase setup... we were sold. Each department is able to have a completely different dashboard, with all the important data within easy reach.

Nachteile

Unlimited customisation is a daunting thing when you actually start thinking about how you want your interface to work. Thankfully our systems engineer was able to take our wild ideas and show how they might actually look. If we didn't have their help, it would have taken us a great deal longer to get the setup anywhere near usable.

Vorteile

It's a handy device that can be picked up and utilized with little effort to produce whatever is required. An excellent alternative to full-fledged coding solutions when you wish to keep projects simple. Our increasing company's problems with operational blindness have been eradicated thanks to Quickbase. We are more productive because we have access to channels that allow us to synchronize data in real time.

Nachteile

Without assistance from support, developers are unable to effectively monitor logs, which can slow down the troubleshooting and diagnosis process.

Vorteile

I like the customizability on various levels; customizable views and reports, dashboards, data fields, etc. We integrated it with our database and customized our view of our assigned tickets. The color-coding is a nice feature and also very customizable in different places. The layout of the screen can also be adjusted. Lastly, reports can be built with a user-friendly front-end, and also allows for the user to write the logic themselves. We have not explored all of the features, but are happy with the ones we have refined for our purposes.

Nachteile

I cannot think of any, except that maybe if you click "Edit" on a record and decide not to make any changes and want to just proceed to the next record, it will force you to click "Save", even if nothing was modified and you just want to proceed to the next record already in "Edit" mode. The only way to proceed is to "Save" (which may or may not apply a timestamp) or "Cancel". If you click "Save", it may enter in a misleading timestamp. If you click "Cancel", it takes you back to the main screen with all of your records and then you have to click in to the next record that you wanted to edit. It is an unnecessary extra step it seems.

Vorteile

The features of Quickbase are great. That is undeniable. The features allow for data integrity through the entire creation and implementation of it. User Roles came in handy to keep data secure from within the company. There are a lot of tools to accomplish almost any data point that is trying to get captured.

Nachteile

The biggest con is the way they have backed my company into a bad position. We had a rep that helped us get a plan that worked for our company, tailored to us. Quick base just came back this year and stated we needed to double our user count and were going to see a price increase on top of user count. So the tailored plan we started with in 2018 was no longer available. We tried to work with Quickbase Account Rep. to no avail. We are now in the process of switching to another vendor. So if you are a small business looking into Quick base, my word of advice is STAY AWAY! They get you using their platform, then you see the price hikes later, like in the middle of a pandemic. Good business model.
-Disgruntled Database Admin

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Quickbase

Vorteile

Quickbase is extremely powerful and feature rich app development platform. It offers powerful features like app development, workflow automation, third party API integration, permissions and access control, data governance, visualizations and charts, and many more.

Nachteile

For customer facing end, enterprise has to rely on programmers and there will be some learning curve.