Nintex Process Platform

Vorteile

With Nintex, we have a compact and complete start menu to manage the processes we have developed or simply review and edit the existing ones. We may also describe and receive feedback, or track changes we make as we optimize our designs. The creation of process flows does not require developing programming code, in addition to the fact that there are interesting integrations with third parties to facilitate the final user experience and incorporate administrative procedures into an automation platform that records events and allows us to measure effectiveness in our organization. .

Nachteile

Nintex has incorporated multiple functionalities to support most of the common needs that we face when we model our processes and automate administrative functions. On the other hand, we can incorporate functionalities with third parties to facilitate the implementation and increase the user experience.However, we may need coding or customization, not provided by default, but taking advantage of the Sharepoint integration for example, we can incorporate document management with document library content, as well as manage the creation of custom records through custom lists. In this way, as we manage to have more integrations, Nintex will cover a greater demand for particular needs.

Vorteile

It's very much low/no code. There is a intuitive GUI to allow you to build processes/workflows/connections with little to no technoliogy background. We have implmented it and it is being used by non technical people to improve their own efficiency without having to ask IT to help. It is a very cost effective platfrom

Nachteile

the only real issue i have with the system is that it does not integrate as well as it could with it's own systems in places. The Promapp process mapping software has inbuild workflow functionality but it is not built on the Workflow cloud platform so theri is no way to either connect that system to others (salesforce, sharepoint etc) like you can in workflow cloud or even to start a workflow cloud process from within promapp. SO there is small gaps that mean more initial effort.

Vorteile

Was relatively easy to redevelop workflows, which are displayed in a non code manner

Nachteile

Customising actions can be a pain. Selecting input variables, once saved, make them invisible. The only way to check one is to reset it.

Vorteile

I like how easy it is to use. It’s very straight forward and user friendly. It’s also clean to create and you can link multiple objects to the page.

Nachteile

Honestly I don’t have much negative feedback. I thought it was outdated until I looked into their competitors to find that they are actually ahead of the curve.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Nintex Process Platform

Vorteile

One place to store the process. Less paper work. One software does mapping and documenting.

Nachteile

As a trainer I found it hard to train the customers who have used Visio for long time and are vision oriented. They found it hard when one of the end of decision point had to end. Promapp can only map processes with less steps.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Nintex Process Platform

Vorteile

Its possible to solve a lot of issues using Nintex without the need to code

Nachteile

The performance is very slow. Especially when using Nintex Forms for SharePoint online. We have a huge issue with user acceptancy because of this. Loading a form can take over 30 seconds. In addition there are a lot of frustrating issues in the designer: its not possible to modify or even to check the settings on references. You need always to start all over, if you want to change something. Sometimes configured actions brake without any reason.

Vorteile

Because of this program, we don't have to wait on the mail, or make long trips for a simple signature. The majority of our clients sign their contracts using AssureSign.

Nachteile

I don't feel that the "View Document in progress" button is accurate. I feel that it should show signatures as they are placed on the document. This would make it easier to walk clients through the sign-up process.

Vorteile

The entire Nintex suite is unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile. This list goes on. Nintex can do it all.

Nachteile

To be honest, there aren't many things I dislike about Nintex. One complaint I hear a lot from clients is the pricing of the tool. It can be expensive, but like you always hear, you get what you pay for.

Vorteile

At work most of our tasks are routine and almost same. Despite these tasks seem easy but they are very time consuming. Foxtrot Robotic Process Automation is like an invisible assistant who are doing such tasks behalf you and gains extra time to you. For me the best feature of Foxtrot is data capturing and transferring it to excel. Data capture and entry is the most boring task for me and also harmful for my eyes. But thanks to Foxtrot I automate such tasks. Another cool side of Foxtrot is that it performs tasks faster than me with no mistakes. Whenever there is a new task which is different from others I just perform it once and record it. Then whenever this task needs to be done I just play it. That is all.

Nachteile

All is great but there is one feature which would be great if added. It is pop up and color detection feature. For example if I click any button and if green pop up appears it would be great if it automatically detects and perform specified task. If red detected performs another action. I Hope this feature will be added soon.

Vorteile

Nintex RPA when compared to professional RPA technologies show cases simplicity in building and deploying the process automation. Nintex RPA is easy to set up, configure and use. Nintex RPA brings in the capabilities of Nintex Platform with ease of process mining and implementation of process automation.

Nachteile

Nintex RPA is still in its baby stage. It needs a lot of improvement when it comes to execution and control. Exception handling, audit logs, integrations and other vital features need improvement.

Vorteile

Digital signature, multiple signature option, authentication

Nachteile

I would love to not have to move the typewriter in the "text entry" field

Vorteile

The extensive variety of work process ability which encourages incredibly to decrease customization in SharePoint. Any day to business capacity will be accessible in Nintex out of box.We have spent a great deal of cash and endeavors in tweaking part of SharePoint application. I wish we could have discovered this item previously with the goal that we could have dodged the customization. Making arrangements for Nintex is extremely vital, when we begun we figured we will improve the situation just 15% of the application yet now we figure we could have expanded that rate. Since client selection for Nintex is superior to any custom arrangements.

Nachteile

The UI still looks like minimal old and can be significantly moved forward. Thee organization is making a decent attempt however when analyzed against a few companions I see prerequisite of upgrades. In the event that you contrast and some other cloud based item you probably won't care for the look and feel which may be minimal old.

Vorteile

As a workflow tool, i cant ee anything else in the market that compares. The workflow functionality encompasses just about everything i have need in several years of usage.

Couple the workflow with the integrated forms (user screens) functionality and you have a great product set that can also integrate with just about any other product - out of the K2 box.

Add SQL Server and PowerBI - and you have a product set that you can satisfy nearly any business application requirement that is given to you.

You worry about scalability with alot of the drag and drop tools, but K2 perform excellently, running 1000s of workflows a day and hundreds of users on K2 'Smartforms'

You can create 'wizard' type applications with Next, Next Next clicks .. or you can build your application from scratch.

K2 Support is Excellent! very responsive, and they see the issue through to resolution.

I have used the K2 toolset for several years with many different customers it is a great toolkit for use throughout all areas of a business.

Nachteile

I would like to see a community version of the product launched, that allows anyone to use the product for free for educational and small businesses.

Bring more people into the K2 world, its good software, make it more available.

Vorteile

Its sheer, unadulterated power. I've built single Nintex workflows where a dozen Flows couldn't do the same job in the same time, with the same level of efficiency. I also found it far easier to learn than Flow - I still hate that POS. It's hands-down the most efficient automation toolset I've ever used.

Nachteile

It's obviously difficult to match the on-prem power in an O365 world and there are functions in the on-prem space I'd dearly love to see duplicated across, but we all know that everything has an opportunity cost. In order to get some of the awesome new functionality in the O365 space, some of my favourite toys may need to be sacrificed.

Vorteile

The simplicity and usability, great collaboration features, sharing and SharePoint integration possibilities and of course excellent governance functionality. More advanced things as process timeframe and costing is possible and made easy.

Nachteile

I think the advanced process professional might lack support for BPMN 2.0 and other features the more advanced process software's have but I understand Promapp does not have that as an aim, they have all the employees as a target group and the focus on simplicity, ownership and overview is more important.

Vorteile

The platform is set-up with a data driven philosophy. It has a powerfull integration layer and data is your starting point for everything. As long as you understand the way of thinking of a developer, you can work with this platform. It is easy to learn. We have used it for a complex Enterprise level solution which it supports just fine. I like the options that you have to make it more flexible, like custom service brokers. Also the workflow engine is very powerfull. Last but not least the designer has quite a large amount of controls that can be used when building your views and forms.

Nachteile

Troubleshooting / debugging your solution is a bit difficult. You need to place message boxes in your form to validate parameter / control values for example. Also finding where rules are called is difficult, although there is a 3rd party solution for this available which is very helpfull.

Vorteile

In a word, flexibility. This software is a great tool for end users in the business as well as IT professionals. The web based designer is very capable and the rules engine is powerful enough to rarely require custom solutions. The system is excellent with regard to 3rd party system integration and puts the power to develop custom solutions in the hands of more people. There also has been more attention paid to simplifying the administration of security within the system in recent releases. This should make it more practical to administer the platform for users throughout the enterprise to design/develop solutions.

Nachteile

There is the occasional error when developing workflows/integrating them with Smartforms which do not show up until deployment. These errors are not always intuitive to resolve, but I have never run into an issue that didn't have a resolution.

Vorteile

K2 is a powerful and feature-rich software for automation through workflows. Several schools and departments at IU use K2 for custom workflows.

Nachteile

There is a step learning curve. Initially, some developers spent a lot of time figuring out the intricacies of the product, but after figuring out how to maximize results from these efforts, the developers have created some very complex workflows.

Vorteile

I love that I have the ability to completely automate my foxtrot scripts (schedule a batch file to launch foxtrot, foxtrot unlocks the workstation, performs the task, and re-locks the workstation). Mundane tasks that need to occur on a daily basis but are tedious to our employees are written as foxtrot scripts and scheduled to run in the middle of the night. Also, the wide variety of actions on hand when writing scripts often allows for several ways to accomplish any given task, and the act of writing a foxtrot script is intuitive to users with and without a programming background. We have used foxtrot to solve tiny, one-time issues as well as to aid in much larger, long-term applications. Foxtrot has become an integral part of our daily operations and core maintenance.

Nachteile

I currently do not have any complaints about this product. Advancements are always being made and technical support is always friendly, professional, and knowledgeable.

Vorteile

Ease of use, presentation of content (except Risk Module), the methodology for content

Nachteile

Administration tasks for updating Roles, Users, etc needs to have more bulk load and update functionality. The Risk module is causing a bad name within our organisation for Promapp in general. It needs work and our person who manages that module is already in discussion with our Customer Success Manager

Vorteile

Simple, intuitive tool that connects the dots of how we do business.

Nachteile

Closed protocol ca sometimes hinder business tailoring...but understandable.

Vorteile

Much more flexible and customizable workflow solution for SharePoint.
Much better form generator and much better customization for forms.

Nachteile

Limitations on form activity. Documentation of form customization is weak. Some features do not work as anticipated.

Vorteile

The flexibility of the actions Foxtrot can make against disparate systems is amazing. It does take some thought and trial/error to get things working just right, but in the end you can make Foxtrot almost as smart as a person sitting in front of the machine. The more routine the task, the better, but complex interactions are also possible.

Nachteile

The biggest drawback is that Foxtrot still doesn't work against browsers other than Internet Explorer. And browser interactions against sites that use some frameworks on top of html are troublesome to impossible. This does limit some of the potential for automation, but it's more of an exception in most cases.

Vorteile

Nintex has a wide range to tools such as Forms, Workflow and Nintex Live. I have mainly used Forms and Workflow within our SharePoint environment and it gives the user power to developer complex processes easily using the Workflow part of it. Forms then allows the user to create modern, sleek, dynamic forms to give a professional look and feel to the generic SharePoint form.

Nachteile

My only Con was certain limitations with certain functionality but that was due to our environment version but we are due to upgrade so those cons should be removed.

Vorteile

The speed at which we can get workflows from design and testing in to production. The system is easy to use, and the feature set covers just about everything we are trying to accomplish.
The support team is great, and always very helpful.

Nachteile

Debugging workflows and SmartForms could use more descriptive, or even custom, error messages. Citizen developers are often overwhelmed by the more technical aspects of that process.

Vorteile

We use AssureSign daily in our work at the firm. One of the best things is the ease of use. You can just enter the information and it's on the client's phone or in their email in seconds. No delays. We can also see if they've been able to pull up the form and when it's completed either on the site or via the email link sent. It makes life so much easier.

Nachteile

I wish it would allow you to see the process of signing real time as the client signs. I understand how it can confuse newer user so it would be a benefit when the ask, "Where's that at?" to know which "where" they're referrring to

Vorteile

Nintex makes creating forms and workflows easy. No programming experience needed. Nintex is my go to form and workflow platform. The ease of creating smart forms, and creating a simple to complex workflow behind them is just what we needed. Even though I am in IT, I love that my super users/business analysts can use Nintex for their own business needs.

Nachteile

Would love better permissions on SharePoint forms and a simple way to close tasks from the original form. This can be done with Nintex Workflow Cloud to a certain extent but not as easily with SharePoint online. Would love to be able to do cross-site queries inside of Nintex Workflow.

Vorteile

The workflow design canvas also works as a documentation platform for the project release or even the audit review. With the purchase of license, we can create unlimited workflows with the old pricing model. We learned the new subscription model prices based on the number of workflows on the cloud, and the price is higher than what we would like to afford. I am glad that we only use Nintex Workflows in the on-prem environment.

Nachteile

The thing that I dislike Nintex most is their horrendous customer service. Within a year of the license purchase, I have been contacted consistently with 6 different account managers and ALL of them wanted to know our company and learn how we used Nintex!?! Initially I talked to them, then I realized every of them is new to Nintex and I just kept repeating the same conversation to different account manager! This company has high employee turnover rate and is very unorganized. They provided me a wrong quote and blamed it to an employee no longer with the company. Though the quote had not expired, Nintex refused to honor it. After we paid. the tech support also issued our renewed server licenses to a wrong person... There is so much drama on the account / license management side of Nintex, which really ruins the reputation of their products.

Vorteile

Ease of use, customization, makes it easy to simplify processes

Nachteile

More customisation in how processes are displayed (particularly the use of the swimlane display).

Vorteile

Nintex is really easier to set up and configure. For end users who are actually not good in programming and who do have any coding experience, Nintex is a great advantage so that they can go to SharePoint Platform and create their own workflows which allows to automate business processes. As an engineering team, we chose Nintex over default SharePoint Workflows, because it gives more functionalities to the basic SharePoint platform and it extends SharePoint with new features which are not currently available in SharePoint. Visualization and overall User Interface are really well designed, which allows for effective user experience.

Nachteile

However, the tool is not supported effectively, I would say. It has to be given more consideration and care when customers ask for help. This is just a kind advice to Nintex. The second of all, the performance is a bit slow and overall architecture is a bit complicated which it really makes it difficult to learn, implement and configure the tool over SharePoint. Nintex has also a lot of dependencies on SharePoint and this makes it difficult to scale effectively. For new releases, it could better if they notify the administrators, engineers in customer companies to be aware of the current changes, additional new features.

Vorteile

easy to use
easy to setup
provides clarity of roles and responsibilities
provides clarity of stakeholders
displays connected processes and systems
provides a glossary that automatically displays description on hover over
standard version allows variations of standard process (ie. regions may be slightly different but based on standard process)
includes ability to control permissions at top down to lower level processes and documents
includes control over governance setup
provides a dashboard to display user access, progress, published, and draft processes
offers control over documents and easily replace them without breaking links
links remain consistent when a process is updated or the name is changed
support 24/7 either by chat, email, or phone
feature enhancement requests considered and often implemented
new releases documented and communicated without impact on the user or the business
can easily share
offers a unique way of writing a process that makes it simple to write and follow for the end user
so much more

Nachteile

some nice to have features not available
is not a dynamic workflow tool
does not display broken links
works best with only one purpose in mind (ie. document all staff processes)

Promapp is generally not used for the creation of:

Value Stream Transformation (VST) maps
Organisational charts
Network diagrams
System diagrams and mapping
Conceptual solution diagrams
Customer journey mapping
Lengthy end to end maps

Vorteile

Visual workflow tool that is easier to use and troubleshoot that standard SPD workflows. In the past 3+ years myself and team have been able to achieve workflows that would not be able to be done with SPD: including pushing SP form data to word templates, site reporting workflows and interacting with excel spreadsheets.

Nachteile

Software is fine despite unexpected canceled workflows with poor guidance on why it canceled. Support / purchase and renewal process is not transparent. The renewal process is not straightforward and this year in particular we have gone through 5 different contacts (Nintex employees and Nintex 3rd party) to just renew our yearly license. Very confusing and frustrating for a simple process.

Vorteile

This is an extremely intuitive system for all of the users within our organization. This system has a friendly user-interface that is very easy to read, easy to write within, easy to navigate, and easy to leave feedback. This is definitely a no-brainer choice when looking for a software tool that our work would engage well with. If you actually want your entire workforce involved with process improvement efforts (rather than just a handful of people trained in a more complex BPM tool), there's simply no better program out there than Promapp. This software has very robust features to get the job done. Users can opt for a visual map or text outline served up to them for any given process and the system remembers preferences. Furthermore, if you often have slight variations to existing processes, you can tweak users on the back-end so that they receive the variation most appropriate for them by default.

Vorteile

With Nintex, you can easily create workflows and forms. Without any software / development skills, you can create powerfull forms and workflows.
For example, we have created a purchase order application that send email (lazy-approval) to manager asking their approval for the PO, and simply by answering the email, the PO can be approved of rejected.
We are using Nintex inside our Intranet (SharePoint) platform.

Features I like :
- lazy approval
- Word generation (based on data in SharePoint)
- Call Webservice (simple query / update in another system)
- History
- Wysiwyg forms (and responsive)
- And a lot more !

Nachteile

There is not so cons about Nintex (maybe it's pricing ?)

Vorteile

I think that the best thing about Promapp is its simplicity. A few hours of training allows to create your first business processes. All features are very easy to find and use, which makes Promapp perfect tool for the majority of end users.

Nachteile

I could not find the option to bulk import/export larger number of processes at one click. I participate in a project of migrating 100+ processes from another tool to Promapp and such a feature would really save me some time.

Vorteile

Simplicity in form creation, particularly with new version and the ease of linking to SharePoint lists. Love some of the new features I have seen and am waiting for everything to be in the SharePoint version. There are so many things i could say but as far as this type of product is concerned, in my opinion it is definitely the best.

Nachteile

Requirement to know code for some things. Most of it is there but when it comes to specifics then I find it hard to find the information I need to be able to achieve something. I also don't find help material logical and it takes a long to filter to find the exact answer to sometimes very simple questions. Also wish there were more workshop/training opportunities around SharePoint form creation and flow. Lastly, flow is extremely difficult to view and follow when they becomes large.

Vorteile

- Easy to use
- Good customer support
- Good functionality across the microsoft platform
- good visualization of the flow

Nachteile

- We started useing the Nintex license for a normal license pricing based on number of users. This year they changed the pricing strategie depending on number of workflows.
- This increased the price by 10X
- This is no longer the correct price for the system, this is no longer a correct pricing.
- it is not possible to print out the flow

Vorteile

It is easy to use and works well as an entire system in an organisation. Using the different modules that are available allows Promapp to be integrated well.
We use it for incident management, change management, process mapping, document control and risk monitoring.

Nachteile

Sometimes it seems fairly rigid in what you can do on the system.

Vorteile

Nintex neatly fills the gap between SalesForce and emailing a colleague... where a full scale workflow manager is overkill... but unmanaged communication isn't cutting it.

For setup, Nintex eschews coding in favour of graphical workflow setups. Each node on the workflow as modular attributes and options that affect how the system works; as the administrator, it bridges your abstract workflow designs with implementing this product 1:1.

The user experience is wild: if you implement this product properly, users will *never even know* they're using a workflow manager. Nintex's outputs are sent to users by email; users reply to that same email with custom action words like "approved" or "rejected" which pushes tasks or files to the next steps of the system. I have a lot of experience for technophobes and 'computer challenged' people... Nintex's genius is in talking to those end users like a memo from 1992.

Nachteile

The product is priced according to the number of workflows, not the number of users. It can be difficult to sell this product in small companies where the ROI is skewed by few users/ numerous workflows.

For numerous users/ moderate workflows, this product sells itself.

Vorteile

It is very powerful and allows you to automate business processes by mimicking user movements on the computer. It also allows you to execute custom c# code, PowerShell, and SQL which greatly expands its functionality.

Nachteile

It lacks integration into SharePoint, Adobe, and other products. It has some bugs. Also the documentation isn’t the best.

Vorteile

The software itself is incredibly intuitive and easy to navigate and use. You can pretty much follow your nose to enter your processes in Promapp within no time at all. Of course you need to map out the process in the format of activities, tasks, notes and attachments first - that's the hardest part. Entering it is quick and easy.

Nachteile

Not being able to go back to iterative versions of a process, particularly in the early stages before the first publish. Only published versions can be viewed and restored.

Vorteile

Simple do create, develop and deploy

Nachteile

There are some situations where the tools wont create exactly what you want

Vorteile

The price of this software is incredibly cheap-no other similar softwares even come close. The customization of templates is super easy and not difficult.

Nachteile

it is ALWAYS down- there is probably an outage once a week where someone cannot download a template from Salesforce. The amount of times there is an "Active Incident" blows my mind.

Vorteile

It is simple to use, I like that you can upload screen shots, documents, photos and even videos. The incident manager has been very useful in monitoring incidents both internally and from our customers. Allowing reports to be run and trends to be captured that are utilised in executive reviews with my customers. It is also great that they are kept updated throughout the life cycle of an incident. The fact that an incident highlights the need to review and amend a process is brilliant. I also find the fact that you can share a process via a link with your customer invaluable, allowing us to work in partnership with our customers to make improvements.

Nachteile

There is very little I can criticise about this software; the value comes from its content and configuration. It would be useful to be able to search for a specific incident

Vorteile

I like the ease to automate complex business processes and workflows hence saving time,increasing productivity and reducing operational cost.

Nachteile

So far the performance of this RPA tool is great as it achieves all my daily needs hence nothing to complain.

Vorteile

Nintex supports developing electronic forms with validation and conditional logic, - while also leveraging SharePoint for the management of submitted requests. Nintex workflows support

Nachteile

We have spent hours attempting to resolve installation issues and an assortment of ongoing reliability issues. There are also some serious drawbacks and complications to using Nintex/SharePoint workflows for high volume workflows, - including the need to regularly purge workflow history lists and workflow data.

Vorteile

The good thing about Promapp is that you can ditch your Vizio or Excel or other tools that you've been using for process mapping. Promapp is interactive and allows multiple people to give input into your process workflow. It allows for commenting and suggestions from people that do not have Promapp accounts and this is crucial because programs that need people to log in are logistical nightmares when you try to share things with others. I would bet that if you are the administrator of a program and you send someone something that requires a login, 9 times out of 10 they will ignore it since it requires the extra step. That's why most successful programs and software don't require login access when simply sharing something. With Promapp, once you share it, they are able to send comments and suggestions and it'll appear right into your inbox about which workflow. With the ability to lay out the entire process, end users can then see and tell if something is required or not. Then with this valuable information, you can start to eliminate mundane steps and save everyone's time and effort and therefore reduce backlog which is essential to how a company runs.

Nachteile

It is obviously not as broadly know as a Microsoft product in Vizio so it may catch people off guard when something is sent to them by Promapp. But I believe it just takes a little bit more time and effort to get the news out and people will respond.

Vorteile

This tool enahnce accurate data entry process.It's simple to automate repetitive and manual daily routine tasks.

Nachteile

I have zero demerit to point since this Robotic Process Automation tool meets all my objectives.

Vorteile

I'm an engineer, and having the right set of tools to do what I need to do is key for me, and K2 does just that.
It advertises itself as a BPM tool, but it is much more than that.
K2 offered me the tools I needed to easily connect to my data where ever it is using various out-of-the-box brokers, I was able to create forms quickly and easily and the new workflow canvas is just very simple to use.

Nachteile

The strength of K2 resides mainly in the connectivity option it offers, smartobjects and workflows.
The only thing the still needs a bit of improvements is SmartForms. Although it allows you to create forms quickly and easily, it doesn't give you a lot of flexibility in the look and feel, and you need to get a bit creative to manage to get the UI you want with minimal custom code.

Vorteile

Simplicity, ease of use, usefulness, cloud-based, friendly staff, connecting processes and documents, security groups and elements connectedness.

Nachteile

Pricing, support, understanding of staff of BPM to provide better guidance and fit for purpose advice.