Sage X3 Erfahrungen

Vorteile

I like the look a feel of the system and ease of opening other functions from the same screen.

Nachteile

System isn't designed for the chemical industry. A lot of mods or customizations have to be made for the system to support our needs. There is always a solution but there is always a cost as well. will be well over budget once everything is working the way it was presented.

In Betracht gezogene Alternativen

Warum Sage X3 gewählt wurde

Gründe für den Wechsel zu Sage X3

Vorteile

Sage X3 has an excellent user interface, it feels like all the icons and elements are in the right place to do the best job possible, keeping our users happy and familiar with all the possible tools within the platform. Importing and exporting data can be done in bulk helping us keep our file central up to date and saving a great deal of time. This tool is not suggested for small companies since the amount of functions and where it is directed goes far beyond, a very powerful tool that has minimal flaws that gradually have been resolved, the tool provides a lot of support when it is implemented correctly which is not easy, and its customer service is not as good as expected of a very powerful tool.

Nachteile

One of the things that have caused us most intrigue is that its error messages are not in our native language, so if we do not speak another language it is impossible to understand what it is about, it would be a good point to improve. The initial configuration of Sage X3 is not as simple as expected, which forced us to hire third parties to make it work and this represented an extra expense that was not contemplated in the investment.

Vorteile

The structure of the software is good and allows for good navigation. It has some standard features that are good.

Nachteile

It does not have many of the features that I would like to see for Quality Control. It does not have a good place to enter test results. It is not clear how to customize it for compliance with 21 CFR Part 11.

Vorteile

location and picking tickets are relatively easy to use.

Nachteile

the way inventory counts are performed with the RF scanner are done, at present it has changed the way we do inventory. Prior to an up grade it was simple on the scanning of the bar code. After the up grade things changed on the scanning of the barcode having to answer question after the scan of a location was completed. Yes or no, do you want to delete on scan numbers. What it was before was much simpler.

Vorteile

The product itself, is very versatile and agile to adapt to our needs without tremendous modifications. I like the General Ledger and AP functions.

Nachteile

The software manufacturer. The product itself is good, the value for maintenance is not good. There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy. Are experience is it takes a month to get a ticket resolved. Passed around to multiple people and the suggested solution is it is a problem with your system. We can't recreate it.

Vorteile

X3 is highly configurable. Its intercompany functionality is substantial. Administrators have a ton of control over the user experience-- what they see, default fields, hiding fields, permissions, etc is all highly configurable without needing to be an IT genius to figure it out.

Nachteile

The ability to receive help. The help function is somewhat helpful sometimes but is not updated as often as it should be. The user community is lacking. I would love to be able to post on a message board about my problem, but when I have done that I have rarely gotten the answers I need. Solutions to X. problems are not "googleable"

Vorteile

Multi-Site features work well, Lot control/QC features are strong, visual process flows make new user training easy. Home Pages / Dashboards deliver easy access to data for production/shipping/receiving.

Nachteile

Integrated workorder planning functions are not realistic to use in version V9. Online help is lacking in too many areas, error message descriptions are vague.

Vorteile

Sage X3 helps companies in the distribution industry meet customer demands and keep costs and waste down by managing the movement of goods across locations, warehouses, or companies. By combining sales, purchasing, and inventory, the software creates a powerful replenishment plan that results in lower inventory levels, no unnecessary distribution, and healthier operating margins.

Nachteile

Sage ERP X3’s human resource module is relatively weak
It is not recommendable to smaller markets and industries
To know the pricing, a quote has to be requested from the vendor
There are no social media tools integrated into Sage ERP X3
There is no live chat support offered in the global website of the product

Vorteile

AP is what we use this for, and it is quite easy to use.

Nachteile

Set up and customization is hard. There are so many menus in the back, to change or update anything it feels like I have to go into several menus. None of which you could figure out on your own - you will most likely be forced to have a 3rd party research and help resolve issues. At least tell you all the menus you have to go into in order to get something to work.

Vorteile

Sage X3 is a very good tool web-based and responsive, which allows you to easily cover all the processes in the business it's flexible and updatable and scalable.

Nachteile

Document management doesn't exist in the standard version. The attachment option is very poor and difficult to manage and maintain.

Vorteile

Evolución, versatilidad, adaptabilidad y posición mercado.

Nachteile

Algo de complejidad de implantación, pero en la línea de cualquier ERP.

Vorteile

É um produto fácil de implantar, que permite configurações diversas para a demanda da nossa empresa. Conseguimos utilizar facilmente com a legislação brasileira. Os itens que não sabemos configurar tem um suporte de três níveis que nos ajuda. Bem como tivemos suporte de instalação.Nossa empresa como é pequena não utilizamos todas as ferramentas do Sage x3, mas conseguimos controlar as entradas e saídas, também conseguimos fazer as integrações com web service, para os nossos sistemas antigos.Gerencia muito bem nossos Artigos/Produtos, é possível fazer diversos tipos de gestão, por estoque, por região.. etc.Acredito que com a expansão e conforme ganhamos experiencia, e conhecermos todas as centenas de recursos do sistema iremos agilizar o fluxo de trabalho do nosso negócio.

Nachteile

Não há integrações diretas com sistemas de ecommerce, é preciso desenvolver a integração.O suporte para a legislação brasileira é ótimo, mas o sistema não tem um help completo disponível em português brasileiro, não é grave pois o suporte nos ajuda em tudo.

Vorteile

La stabilité du produit, les nouveautés à chaque release, la considération des retours clients.

Nachteile

L'ergonomie et sa personnalisation, encore plus pour les applications mobiles (inventaire, etc...)

Vorteile

Software muito fácil de trabalhar.Económico Integração fácil com outras aplicações.Pesquisa foi melhorada.

Nachteile

Visualização do ecrã (layout) deve ser melhorado.Dificuldade na gravação de alteração de documentos

Vorteile

Functions link to related content with a click. Lots of set up options to meet various requirements. Very few multi-user record locks.

Nachteile

The error messages are often too vague. Implementation was quite lengthy and could have been handled better. The hard allocations are often frustrating.

Vorteile

Sus cuadros de mando, informes predefinidos, la facilidad para operar en mucho de sus módulo. La posibilidad de navegar entre las distintas operaciones realizadas ya que están enlazadas

Nachteile

Que las consultas o guías a las que se accede desde el programa a veces no son claras y no suelen estar en español.

Vorteile

Sage X3 est un ERP d'une grande stabilité

Nachteile

on doit passer forcement par un integrateur

Vorteile

Customizable yo whatever your organization may need. Lots of external modules available to fill any specific needs.

Nachteile

Lot of modules that should be “standard” aren’t and require customization. Also unless you have someone who is x3 dev certified you can expect to pay huge money for customization and updates.

Vorteile

the product is easy to use, very flexible, easily customizable, scalable

Nachteile

Document template to be improved, documentation

Vorteile

It is fully integrated with our websites and our orders are automated to the point of shipping. We then deliver a tracking number automatically to the customer.

Nachteile

Entering orders can be clumsy and it's hard to eliminate unneeded steps. For our product it would be ideal to eliminate a number of steps if possible.

Vorteile

I was looking for something more customizable than Quickbooks, which it is.

Nachteile

Misleading advertising, said works with Mac doesn't really(yeah if I install it in parallel and buy a new subscription for all my other software in Microsoft parallel). Then refund process was excruciating, didnt refund money and had to follow up several times. Then you have to sign up with Pay for ACH which is worse. The rates are extremely expensive, they make you sign all this stuff before you get the actual rates, I never used service or finished setting up service and closed account with sage. Then a year later I get charges, they won't refund me even though I never used them or finished setting up. Extremely unhelpful.

Vorteile

A big Thanks to Sage team, for provide all one features within one application, which is highly configurable and easy to use.

Nachteile

Notably expensive. Significant configurability means probably lengthy setup time. As its built on Salesforce force.com platform, it was plus for my company.

Vorteile

You can do a lot of things with this software , it has a lot of features to know whats in stock ...

Nachteile

It is bery complicated to use when you don't know it