
Kinetic
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- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Exceptional ERP Software for Manufacturers
Over the course of nearly twenty years as an Epicor admin in manufacturing, my experience has been fantastic. The software is simply to use, extremely flexible, and the ways that the data can be extracted (reports, BAQ's, and Dashboards) make it a VERY powerful analysis tool when the time to enter data is done properly. The support team is also fantastic...and while maintenance and support is expensive, it's worth it and you get what you pay for.
Vorteile
Epicor is extremely flexible right out of the box, and is exceptionally strong in the areas of managing and tracking Production Jobs, Bill of Materials, Scheduling, Labor, Inventory, Purchasing, and Order Entry. It also has the ability to have customized development, and things like the Epicor BAQ's, Dashboards, and Business Activity Manager features allow customizes information, exportable grids, and notifications to be setup by administrators and even end users as these modules are user-friendly and fairly intuitive! The Shop Floor Data Entry Module (MES) is also very intuitive and simple to use for the users on the production / manufacturing floor.
Nachteile
Epicor ERP is expensive software, and since it's such a wide product that handles so many aspects of your business, setup really must be done according to Epicor's recommendations and completed thoroughly. Also, since it's so flexible, there is a lot of it that you won't use, so it's best to create clear work instructions for your team and/or hide fields and/or functions that you will not need to use.
In Betracht gezogene Alternativen
JobBOSS²Gründe für den Wechsel zu Kinetic
The user-interface, functionality, exceptional flexibility and customizable design made this the right choice for both manufacturers that I have worked for using Epicor.Antwort von Epicor Software
Hello Jeff, thank you for your feedback about Epicor ERP. We're glad to hear you find it flexible and intuitive. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

- Branche: Möbel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Robust ERP System Ideal for Manufacturing
We’ve been pleasantly surprised at how it is turning out to meet our business needs, while knowing the amount of work necessary to get it set how we need.
Vorteile
Easily mass upload and update data. Configurable modules to meet your business needs. Responsive, knowledgeable and helpful consultants.
Nachteile
Some restrictions which are costly to customize and work around. Forms are not easily edited. Many modules are an extra added cost to subscribe every year.
Antwort von Epicor Software
Hi Alicia, thank you for your feedback about Epicor ERP. We're glad to hear that the data mangagement aspects of our ERP is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Love kinetic
Great customer service. Easy hoing process. And great product.
Vorteile
Great service. And Overall easy process.
Nachteile
Everything was great. There nothing i can of i didn't like.
- Branche: Industrieautomation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Kinetic- It’s not for the weak
Vorteile
Lots of different ways to do one thing.
Nachteile
There is a lot of steps to do one process. -it’s bulky-it’s very unforgiving
- Branche: Maschinerie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Workflow made easy
We used this to manage the company. We track time on projects. Keep inventory, and is used heavily in supply chain.
Vorteile
This software handles all of your company needs. It does time management, inventory, project management, and more. This was very easy to roll out to end users.
Nachteile
So far we have only used this for less then 6 mo. I don't have any down side at this point. There is still a learning curve that we need to over come.
Antwort von Epicor Software
Hi Brian, thank you for your feedback about Epicor ERP. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
- Branche: Automotive
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Epicor Software
Vorteile
it is a very complete software, it can really help you with you planning and manufacturing process, you can control your purchases and your inventory very easy
Nachteile
it lack of controls, you have to customize in order to get more control of your process, the cost of customization it is very high, and the support you get for your maintenance fee is is very poor.
In Betracht gezogene Alternativen
SAP S/4HANA CloudGründe für den Wechsel zu Kinetic
Because the manufacturing module it is very complete and it is not as expensive as SAP
- Branche: Restaurants
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Full-featured mid-tier ERP based on Microsoft Stack (or cloud option)
Very simple to implement. Training people was the hardest part. We upgraded from a 20 year old ERP which was not WYSIWYG but users liked new formats. As usual customers wanted every option but after implementation realized that they could live without it since there were similar features in the existing software.
We have a factory with about 40 office workers, 400 on factory floor, two distribution centers and main office. Factory in Mexico, others in US.
Project management support from Epicor was great. Not impressed with support. Often had to wait long time for solutions and it required a lot of data on our part to answer their questions.
The MS Stack was easy to configure, secure and administrate.
We purchased our own servers and hosted them in a shared DC. Performance was good once we figured out how to configure everything including firewalls, WAN and various remote servers.
No problems migrating data to new environment but we kept the legacy system for queries.
We added a 3rd-party EDI solution and it worked well to reduce Order processing issues.
The Epicor software was rarely the problem. Mostly project and training issues that delayed the effort.
Vorteile
The MS stack makes it easy to customize for reporting, data storage. Multi-tier configuration with database, application server and options for web-clients, fat clients and terminal servers.
Many options for customization in addition to code development. Multi-everything.
Relatively easy to upgrade and stay on current releases. Great administrative tools and ability to add resources as demand grow, including localizing servers for better performance.
Nachteile
Nothing really. There are lots of modules and each has a lot of simple to understand configuration options.
Antwort von Epicor Software
Hi Rob, thank you for your feedback about Epicor ERP. We're glad to hear you find the ease of customization beneficial. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about the program.

- Branche: Druck
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Epicor for Order Entry and Financial Management
We currently uses Epicor ERP software to handle our supply chain and scheduling/manufacturing. We use it with Order entry by the sales team and for all of our financial management. Epicor gets the job done and it is easy to use and manage, however we suffer from performance issues all the time.
Vorteile
Epicor is relatively easy to use and learn. Our whole organization rely on Epicor for order entry and accounting/ financial management. It is our main ERP software that we use 90% of the time.
Nachteile
We have on premise Epicor and we struggle with some performance issues frequently. The communication between the app server and database server encounter a lot of issues from time to time and we end up having to reboot the systems to try to get us back working again.

- Branche: Maschinerie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Epicor ERP
Vorteile
I used this software for 6 years and so I really got to know the ins and outs of it. It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours.
Nachteile
As the out of the box product, there is zero ability to customize anything without paying another company to do it for you. It's possible to make changes if you have training or an additional module, neither of which I had.
There are many security measures in place that makes it difficult to undo something or revise after you've done it.
Antwort von Epicor Software
Hi Lisa, thank you for your feedback about Epicor ERP. We're sorry to hear you didn't like the software. We would like to learn more about the issues you experienced. Please email us at [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced.

- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
All in one!!
Vorteile
We use Epicor for all the activities at work, from order entry, shipping all the way to invoicing.
This system allowed us to keep track of inventory and was even tailored to our company needs, which helped pull real data to keep track of KPI’s. My department was in charge of the orders.
Nachteile
Sometimes pulling reports could take longer than wanted/needed.
Antwort von Epicor Software
Hello Yoseli, thank you for the feedback on Epicor ERP. We're pleased to hear you consider it to be an 'all in one system' and it helps you with your day to day activities. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good ERP Software
Vorteile
Data Driven and Customizable for various departments.
Nachteile
Needs to be more user friendly and software needs to be faster.
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Not user friendly
Though I think that Epicor is very over priced, and charges for any additional service you want, it is able to be personalized to each of our stores' needs. I wish there were a different system that was comparable to what Epicor can do, so I could switch, but with our specific company it integrates well and gets the job done.
Vorteile
This software has about anything you could think of to help and personalize it to your business. It has so many different reports and assets to help your business. It even has the ability to link together different chains of stores owned by the same owner. They also use what is called "Bomgar" which is a system that allows them to view and control your screen on any terminal to help resolve any issue.
Nachteile
Nothing is free with this software. If you want the smallest thing they will charge you. You do pay a monthly fee, just like anything else, so you do have access to a call center to walk you through things. However, depending on who you talk to, it is a hit or miss if he/she knows what they are doing and understand what you are looking for. They have different help levels so if they don't understand that can pass you up to a different help level. Sometimes they charge will charge you by hour to take to someone high up.
Another CON, is that nothing is simple or straight forward. With it being such a high-tech system, if you want your system to do more than basic, you have to call the help line to help set it up. Sure, you could do it, but good look trying to figure it out and knowing what other flags in the system you need to mark so nothing else is messed up.
Antwort von Epicor Software
Hi Kevin, thank you for your feedback about Epicor ERP. We note your comments regarding personalization complexity. Please email us at [email protected] to share any additional comments.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Product stability has greatly improved in recent releases, support is often missing in action
Financials, Shop Floor control, scheduling, purchasing
Vorteile
ITs flexibility and ability to customize. Cloud versions available. Offers many modules for most needs. There has been in the past several years a building of third party software vendors with the ability to augment the customization, implementation and general maintenance of the software requiring less reliance on Epicor consulting services. Features such as document routing has greatly improved forms handling. The software is definitely in growth mode resulting in new features and abilities. The number one feature I like is the ability to export any report and most data grids directly to excel. Overall I have more likes on were the software is going rather than were it is at today
Nachteile
The software is not at all user friendly. Little if any documentation on how to use the product. Education is available but pricey. Support system is totally ineffectual and support personal are lacking in basic knowledge. Company has built many silos and employees do not have the ability to see across those barriers. The online support system called Epicare has added a layer of difficulty in that you cannot speak with an employee to explain an issue. The online submission is often limited to drop down selections that have nothing to do with the problem. The helpful tips you are given when submitting a case are almost always way off topic and of no use.
- Branche: Maschinerie
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
TCF Review
Overall it is a good tool for our business. Runs a lot of our key business processes
Vorteile
We are able to do more with fewer people
Nachteile
We struggle with scheduling complexities and the reporting tools are limited
- Branche: Öl & Energie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great for quoting engineered to order equipment and systems
Overall its been great. There is no perfect system so sometimes just takes getting familiar with to understand the full capability of the system.
Vorteile
This ERP makes it extremely easy to quote items that do not have part numbers set up in the system. We fabricate custom designed process equipment which requires many purchased components. And often times our customers require us to follow their specific Approved Material List which could include components we have not purchased before.
Epicor allows to quote parts, kits, systems without forcing us to create part numbers which makes quoting very easy and quick. No sense in setting up part numbers if we don't have the job yet.
Nachteile
The CRM part is not the greatest. Needs to be improved or allow Sales Force or other leading CRM software to tie in to Epicor.
Antwort von Epicor Software
Hi Peter, thanks so much for your feedback on Epicor ERP. It's great to hear that quoting engineered to order equipment and systems is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
- Branche: Luft- & Raumfahrt
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Friendly and powerful
Vorteile
The way to present dashboards and reports on the fly
Nachteile
At this momment we still havent found least likely. But if we need to choose one could be the financial module.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Epicor
Epicor was a good solution for our business as we had a complex accounting and reporting system for our various business streams and government requirements.
Vorteile
Epicor had many features which helped us manage inventory and the financials for the many facets of our business from retail gas stations to business to business fuel deliveries across the country.
Nachteile
The user interface was not user friendly and could have had many improvements. Everything was in menus and there were some items that were labeled similar name which could be confusing. One upside on this was that you could create custom menus for yourself to easily find things which made it easier, however if you needed to transfer those list to a new team member you had to try and remember where each item was from originally.
- Branche: Luft- & Raumfahrt
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very Powerful
Over the years Epicor (and former Vantage product) has grown from a simple Job Shop system to a full blown ERP powerhouse that brings the flexibility to address most any manufacturing or distribution company.
Vorteile
Built-in customization tools are very powerful - allowing detailed tailoring to company needs without direct coding. BPMs now allow excellent logic branching and very nice built in features such as email alerts. Publish & Subscribe dashboards are a great reporting option with drill down capability. Form customizations are also very easy. SQL Server DB is a big improvement over Progress and MUCH faster.
Nachteile
Reliance on SSRS for reporting - although Crystal Reports still works. Does not handle really complex BoM/MoM situations well for jobs with thousands of assembly levels and hundreds of branches or indents. Projects module isn't quite robust enough to be used for complex jobs/orders.
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Epicor is amazing for tracking production details
Epicor has been a blessing with customer support, as it helps us track every aspect of a parts creation.
Vorteile
I frequently use this program to track historical product records. I can pull a full production detail report, to see each and every operation a part has gone through.
Nachteile
Sometimes, the reporting feature takes awhile to pull the report. This is only the case for very large reports however!
Antwort von Epicor Software
Hi Ross,
Thank you for your feedback about Epicor ERP. We're glad to hear the production tracking is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.Many thanks.
- Branche: Maschinerie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Epicor
The Epicor ERP has been a very good upgrade from our previous system.
Vorteile
We have used Epicor for about 3 months and so far it has went very well. Change over from our previous system went smoothly. Movement in the system is very simple, it is easy to find what you are looking for through the menu system.
You are a click away from about any information you would need for planning and scheduling.
Nachteile
In the beginning we had some issues with inventory suggestions, the system wanted everything at the moment it realized we were below minimums, but after a few weeks or research we were able to set the system to work as we needed it to.
A few other small issues at start up, but over all not difficult implementation
Antwort von Epicor Software
Hi Scotty, thank you for your feedback about Epicor MES. We're glad to hear you are finding it intuitive and easy to use. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
- Branche: Konsumgüter
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good Software. Mediocre Support
Vorteile
The software interface resembles a Microsoft product which helps end users pick up the basics of navigation.
Epicor 10.1 represents a significant improvement over legacy versions of the software and performance is much better.
Nachteile
Support is poor. First line support team members are really just called takers and it is difficult to get to someone who actually knows the software and who might be able to assist you with the problem you are experiencing. Most times, it seems like the first line support tech's job is to find out if you have customized the software so that they can use that as a reason not to provide support, which is frustrating since the Epicor sales pitch emphasizes ease of customization.
- Branche: Maschinerie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great ERP
It is easy to use and pick up, taught myself quite a bit.
Vorteile
The ability to customize reports is outstanding. I also like that I can easily find the information I need when I need it.
Nachteile
Modules. You have to purchase quite a few separate modules to be able to use everything which can cost
Antwort von Epicor Software
Hi Bryn, thanks so much for your review of Epicor ERP. We're glad to hear the customized reporting is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good Manufacturing system that won't bankrupt you
MIXED.there are a few really good people in support
Vorteile
Good value for the money
Good little manufacturing system
They put on really nice annual conferences
Nachteile
Epicor grew by acquisition so some of the interfaces are cloodgey (I think they are working o improving this with their cloud based systems).
General maintenance in Mexico is very good, the US arm needs to help them more instead of tossing hard problems over the border without proper training.
System is not user friendly, based on HUNDREDS of tables!!!
US customer support is very good if you get the right people.
Customer support for real issues (forex) is a cash sink hole - any time you have a bug or a real problem, they refer you to a consultant at per hour basis. Worse, they do not have many consultants who really know the product so you waste thousands of dollars getting them up to speed, only to end up with the problem not fixed. We have since learned some of these issues were fixed but only in the new version which costs us to upgrade.
- Branche: Medizinische Geräte
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Implementation is a challenge
Consolidation program / process in Epicor still not working right after promises to be better in version 10.1. Excel Connect, as reporting tool, works well but lacks proper security capabilities.
Vorteile
Very configurable software which is both good and bad. Software has a lot of capability to flex to our needs.
Nachteile
Support and training for implementation was very poor, we kicked out 3 different consultants before we found one that could understand our needs and work with us. The initial assessment program by Epicor was a waste of time and money. The program management at Epicor also did not add much for the cost.
- Branche: Medizinische Geräte
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Snap Shot of EPICOR from USER
GOOD +
Vorteile
It was easy to learn for me - Been a user for 5 years
Nachteile
I have no issues with this software.
I cant think of anything I dont like after 5 years of being a user.
Antwort von Epicor Software
Hi Steven, thank you for your feedback about Epicor ERP. We're glad to hear it is working well for you and you've found it intuitive. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
- Branche: Baumaterial
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Strong ERP for midmarket Make to Stock / Make to Order manufacturers
While sometimes ERP can feel like a necessary evil, Epicor Kinetic is mature, robust, extensible and proven. It should be a strong contender for any mid-market manufacturer considering a digital transformation.
Vorteile
Epicor Kinetic is a robust, mature ERP system that is continuing to innovate. The core function and structure is sound, included modules are robust, and there is a strong and growing architecture for extensibility & customization.
Nachteile
Many features have been added over the years, some via acquisition - not all are done well or at feature parity. The new UI still feels like it's in Beta, but all new features are developed for the new UI. Internal support is poor, but there is a strong consulting and user community that offsets that somewhat.
- Branche: Maschinerie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Changed our company in 1996 and still improving how we serve our customers
Increased profitability, and the best record keeping ability I have seen in any software to date. I am confident I can get whatever my customer needs in less time than any competitor, especially if it isn't in stock. I can and do recommend this software, and I am involved with a number of user groups, IT groups, and machining groups who are always asking what we use and how we keep it functional.
Vorteile
This software allows a quoter to include every facet of a project before it gets a customer PO. From that quote, every detail is able to be brought through to the order, the job, the packing slip, and the final invoice. There are so many different ways to track various phases of the project as it moves through. Every detail can be recorded if every employee is disciplined enough to make the input. Then, 10 years from now, when the machine finally has a hiccup, (and assuming everyone entered all the details) you know every purchased part and have a link to every drawing used in manufacturing. Your customer will be amazed when you can recite those part numbers and pull prints within minutes 10 years later with absolute accuracy. You will eliminate QuickBooks, sales force or any other CRM, MS Project, and a host of programs that are not integrated and require multiple entries once you are fully functional. This software will transform your company, and you will become more profitable than you were before. Your work week will never be under 50 hours again, and you will either learn very facet of the software of spend well over 100k every year to keep it running, but if you stay on every employee all the time to do their best and do YOUR best, you will realize some incredible benefits. Our company does more with 20 people than many companies do with 50, and we manufacture parts and machinery. We can credit a lot of that success to the Epicor ERP system.
Nachteile
There are a few Caveats. There is no way you can employ a single person who is not college educated. Without math skills, great writing and data entry skills, and an exceptional amount of discipline, you will not get the quality inputs, and the software will not be able to give quality outputs. Slowly, over a period of about 3-5 years, you will come to the realization that people just cant come up to the level of inputting the information correctly, and you will have to decide if you want this software to work and be useful of if you want to eliminate these people. There is no other way, it simply cant work. Garbage in - Garbage out.
The complexity of the entire computer industry has taken the decision that they are going to complicate every facet that they can to require you to hire consultants to do what for 20 years you could easily do yourself. Continual updates, incredibly complicated reporting that an average person used to be able to do, and a constant push to the cloud really get in the way of helping your customers at every turn. It is almost as if, as a machine shop in our case, your mission is to configure software all day and never deliver a single project.
The pros outweigh the cons, but the cost of ownership and value of the effort put into keeping the software functional was less than 10% in 1996-2010 than it is today. If our company was looking at this software today, I really don't know if it would be possible to justify it.
- Branche: Möbel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
ERP for Medium-sized manufacturers
Epicor ERP is the lifeblood of our company. It has all the transactional records and ensures items are produced, delivered, and invoiced efficiently.
Requires a large up-front investment of time and energy to get set up, but once it has gone LIVE, you won't be able to imagine running your business without it.
Vorteile
Epicor ERP is an all-in-one solution for medium-sized manufacturers. It covers everything needed and has lots of optional modules.
We use it for:
Quoting
Orders
Jobs/BOMs
Product Configurator
Dashboards
Reports
Purchasing
Inventory
Production
AP & AR invoicing
The Epicor team has worked hard to improve the software over the years, and it is now 100% Microsoft Stack. The SQL database can be queried from within the software using reports and dashboards, or externally using Business Intelligence software such as Power BI or Tableau.
The price point is better compared to some of its larger competitors in the ERP space. If you have less than 200 users, Epicor will be a much more cost-effective ERP than the ERP leaders.
The opportunities for customisation and personalisation are very high.
Nachteile
Earlier versions of Epicor ERP were slow and clunky, but the new version is really fast. Also, you need experts to help you implement the software, and a dedicated team to maintain it.
This is not an "out of the box" solution. It requires you to map your business processes and then implement the software carefully to suit the way your business works. You can customise almost anything you want in the system, but greater customisation brings with it added complexity and possible issues when upgrading point releases and versions.
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Overall great experience it in terms of scalability, customization, and providing business...
I learned how to create SSRS reports. I learned how to customize different menu items using the wide variety of customization tools. I learned how to query data and transform them in many different ways to present accurate reports. I learned how to use the many menu items and modify them to our business needs. I learned how to develop business process flows for our company to reference whether it's entering an order, tracking an order, creating a job, etc. I learned how to troubleshoot errors that arise. I learned how to identify what causes errors within the software. I learned how to map out what what each menu item is used for. Overall it is a great learning experience and there is much more to learn from this software and I am grateful for having to work with this software.
Vorteile
I mostly like the ease of use of this software. Data entry and Data queries are easy to do with the many screens provided in this software. One thing to mention is the powerful search function to find different screens, displays their path within this software so that is also a big plus. Another positive is the overall navigation of this software with the different modules feels natural because of the 'tree view' option for the menu items. The different maintenance screens are set up pretty nicely and can be customized depending on what type of SaaS option you have so that is great as well. I also really like the security settings I can adjust to prevent users from accessing certain screens or hiding certain fields from them. One final mention for this section would have to be the SSRS integration. I design lots of reports and it is extremely easy to pull data into an SSRS report and present them how I want it.
Nachteile
Of all the pros that I have listed in the previous section, there are some cons to mention as well. One mention that I like least about this software is the optimization of this software. Many screens take at least 2 minute to open and that is with the recommended hardware specs provided. Another mention is that the PDF reports take at least 2 minute or more to view. I know that the reports are server side and I don't know the process flow of it but it would be nice to click the print preview button and 3 seconds later, have the report show.
- Branche: Maschinerie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
ERP system that is easy to setup, easy to use, and has the features you need and want.
We rely heavily on a product configurator and Epicor had the best configurator we seen on the market. Epicor has continued to improve their product, adding new features, making it available while mobile. The third party software plug-ins are great and add many time saving functions that are easy to use.
Vorteile
Like the fact that it had the features we needed, was easy to use, and see continued effort by Epicor to improve it by adding new abilities and features to it. We get great support and training is available in many different forms.
Nachteile
Cost was a little higher than what we initially were thinking of in our budget. However, after looking a many ERP systems we quickly found that Epicor had what we wanted and felt that it was worth the investment. It has been 10 years now, and still believe we made the right decision to go with Epicor as our ERP system.
Antwort von Epicor Software
Hi Jack,
Thank you for your feedback about Epicor ERP. We're glad to hear the configurator has enabled better efficiency within your business. Your feedback is invaluable, and if you would like to send us an email to [email protected], we would be pleased to receive additional comments, we thank you for your continued advocacy.
Sincerely,
The Epicor Social Team
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Epicor ERP
Vast improvements in improving business speed and communication between different business units. User interface easily allows jumping to other areas quickly to enable improved speed in business decisions and customer service.
Vorteile
Very flexible and powerful user interface. Software modules have extensive flexible options to tailor the configuration to work as desired. Most modules very integrated, allowing powerful user capability. User personalization is powerful and easy to administer.
Nachteile
Customization is often too complex. Need C# programmer and still can be complicated. In V9 to V10 customization languages changed which required rewrite of previous customizations. This is very costly rather than tools being available to effectively migrate existing customizations. Upgrades of software modules is too complex and is being worked on to improve and focus more on ease, allowing companies to keep on the current release without seeming like a new implementation. More work than it should be. Several modules are included for improving requirements and are very weak. Example: Integration to Salesforce.
- Branche: Großhandel
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
EPICOR=DESASTRE
No recomendamos este Software , tiene muchos problemas en implementación y actualización del modulo de finanzas y producción. Cuando les demostramos que nuestra empresa se vio seriamente afectada por el no cumplimento de la implementación de la facturación electrónica EPICOR se hizo el ofendido y salieron corriendo. Tuvimos que acudir a terceros para poder operar.
Vorteile
No tengo ningún Pro para este software o empresa. Tengan mucho cuidado si piensan implementar este software en su empresa. Soporte tecnico nunca brinda soluciones siempre se la pasan con FIX y estan a prueba y error. Siempre te mandan con sus parther y terminas pagando doble.
Nachteile
Si no requieres su soporte técnico te quieren cobrar los años que no requeriste el soporte , eso es un robo y abuso por parte de esta empresa.
In Betracht gezogene Alternativen
SAP Business OneGründe für den Wechsel zu Kinetic
Información engañosa por parte de EPICOR no fue lo que ofreció en las presentaciones.Antwort von Epicor Software
Hi Miguel, thank you for your feedback about Epicor ERP. We're sorry to hear that you've had a negative experience with our technical support team. We would like to learn more so we can deliver a solution quickly. Please email us at [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it quickly.
- Branche: Luft- & Raumfahrt
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Tracking Product
I think its great , I have been using this soft ware for a very Long Time
Vorteile
Being able to track parts through all operations and the short cuts Epicor has
Nachteile
Can be tricky when using transaction History
- Branche: Landwirtschaft
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
A very powerful tool for manufacturing companies - but customer support could be better
I believe Epicor is an excellent tool for manufacturing. I can not give it 5 starts really because of the time it takes to get an issue solved once it's placed with customer support. They have however, improved in the last couple of years now that they started using an online ticketing system, which seems to run a lot better now. Its reporting capabilities are amazing, for any module in the ERP. I do believe the experience is better for customers in the Americas than in other parts of the world, since there are a lot more experts, consultants, users, etc. in the States and Latin America than I've seen in Asia or Europe. The implementation is complex, so being paired with the right consultants can make it or break it - it really is a very good software!
Vorteile
- very powerful and thorough functionalities for all manufacturing operations
- extremely good costing capabilities (all financial features are quite good, actually)
- can be customized to a great extent
- many tools for reporting and data analysis
- integrates with tools such as MES, bar code reader, is ready for EDI
Nachteile
- it's a bit more slow that I wish it were
- customer support is very bureaucratic, it takes from a couple of days to weeks to get any issue solved (to be fair, they do solve them)
- learning curve is steep. It's not that easy to use so people who are not tech-savy get a bit intimidated by this tool
- instruction manuals and help menu are only available in English
- Branche: Automotive
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Epicor replaces SAP
Vorteile
Ease of use. Build for manufacturing
Integration with other platforms
Nachteile
Epicor is a good ERP. Unfortunately, the ERP industry is more focused on the next customer versus the customers they have and Epicor is part of that. The industry as a whole needs to improve quality and customer service.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Sistema complicado, con poco soporte, implemendores poco capacitados. No recomendable
La implementación ha sido un dolor de cabeza, No es claro el resultado que darán ya que depende de los módulos instalados.
Los implementadores no conocen el sistema a fondo.
La documentación es pobre y el soporte es pésimo, cuando no pueden resolver algo te canalizan con el implementador el cual cobra por hora.
Vorteile
Aunque parece un sistema completo por la cantidad de modulos, se requiere una inversion importante para poder adquirir modulos especificos. No recomendable.
Nachteile
Sistema demasiado complicado, no es intutivo y la informacion consultada se presenta desordenada, la documentación es insuficiente y en muchos casos nula. En dos ocasiones tuvimos problemas con el implementador ya que desconocen del sistema en el área de producción. El soporte es lento y en algunos de los casos inutil te canalizan con el implementador. El costo de la implementación es alto.
Gründe für den Wechsel zu Kinetic
Parecia mas completo.Antwort von Epicor Software
Hi Noell, thank you for your feedback about Epicor ERP. We're sorry to hear the implementation did not go well. We would like to learn more about the issues you are experiencing so we can deliver a solution quickly. Please email us at [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it quickly.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Powerful software, when it works.
As with any ERP - it was oversold in the beginning, and support has seemed to get more and more distant year by year. In the end, it's a great piece of software if you can support it yourself and don't upgrade too frequently.
Vorteile
Epicor's service-oriented architecture is powerful - allows us to adapt their platform to our business use case and workflows when necessary. Recent versions hit at a somewhat modern UI which we're looking forward to, and the addition of the RESTful API has been a godsend.
Nachteile
Lots of bugs introduced in each version - but the pace of releases is fast to keep up with them. Their support is rough when necessary. Can take literal days or weeks trying to get through to someone in the right country/right team who actually understands the failure mode and is willing to take the issue seriously.
Antwort von Epicor Software
Hello John,
Thank you for your feedback about Epicor ERP. We're glad to hear the solution has been powerful for your business. We're sorry to hear you have experienced distant support. We would like to learn more about the issue you are experiencing so we can deliver a solution. Please send us an email to [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it.
Sincerely,
The Epicor Social Team

- Branche: Unterhaltungselektronik
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Epicor ERP allows the analysis of data in real time.
Epicor is a solid and highly scalable option that generates a positive return on investment. It also has a real-time data analysis. I recommend Epicor ERP thanks to all the functions that allow employees to work more efficiently and quickly. Although Epicor needs to improve the support team a lot, I'm sure to recommend it.
Vorteile
Epicor ERP creates purchase orders, senders and invoices that generate a high return on investment. In addition, we have been able to accurately track work activity. Epicor meets our accounting needs. Epicor ERP is ideal for companies that buy components from many different places, so there can be traceability. A large number of departments use the system (order entry, sales, IT, finance). In addition, Epicor has a user interface with the ability to export to Excel. Epicor allows real-time data analysis and financial reporting to help make decisions faster.
Nachteile
Epicor does not take advantage of innovations in the development of queries, which would allow inexperienced users to generate their own results without the help of the IT department. In addition, the software support team still needs to improve greatly in order to achieve better efficiency.

- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
We use Epicor to run our whole business.
The customizability of this software is the key advantage for this compared to other ERP systems. They approach the company has is "we can't make it perfect for everyone, so we will let you make the changes you need for you".
Vorteile
We like that it's incredibly flexible. Epicor has put a lot of work into tools to help customize the product. Each tool has a different level of complexity, and some take more knowledge than others to use, but it will get as advanced as your skill set.
Nachteile
Out of the box it's fairly clunky to use. One record at a time is usually how things are done. That makes initial acceptance from users a bit of a challenge. But if you have users that are creative and can convey what they want, you usually can find a way to make things easier for them. If they just whine, not so much.
- Branche: Maschinerie
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Feature Packed but Cumbersome
The software is a total package for any type of manufacturing company. When i say it has it all, I mean it. However, it comes at a cost. The interface can be a bit clunky and there isn't always a great workaround for what should be a simple task. However, once you get it all figured out the sky is limit with this tool and it can be fully customized if you have someone on staff who can code and script.
Vorteile
This software has a ton of features. From Quote to Invoicing and every piece of the production pipeline in between.
Nachteile
It's not super intuitive and requires a bit of a learning curve to get it going in the right direction.
Antwort von Epicor Software
Hi James, Thank you for your feedback about Epicor ERP. We're glad to hear the solution has provided
you with the proper features. We're sorry to hear the learning curve has been steep. We would like to learn more about the issue you are experiencing so we can deliver a solution. Please send us an email to [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it.
Sincerely,
The Epicor Social Team
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Si lo buscas para manufactura en México no lo compres
Pésima, por muy bueno que sea el software, si no hay una red de implementadores que lo dominen y no hay el respaldo del mismo desarrollador, se vuelve un gasto y un problema, más en el caso de Epicor que no es ni amigable ni intuitiva su interfaz.
Vorteile
Tiene muy buenas características, su MRP suena bien, el costo comparado con los grandes también es razonable más si esperas crecimiento.
Nachteile
Es tu problema hacer que funcione. En nuestro caso que tenemos varios procesos productivos, el implementador que nos recomendaron, que se supone que sabría, no supo y cuando buscamos el respaldo de Epicor México no se logró nada, nos dejaron con el problema y la inversión botada. Nosotros tuvimos que seguir buscando opciones y por nuestro lado buscar resolver. Parece mentira que un software americano y con una empresa de ese tamaño se desentienda. Yo no se para otras industrias pero al menos para manufactura y con la estructura que tienen en México definitivamente es un error adquirirlo.
- Branche: Metallabbau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Lots of customizations required
Overall, the software works as intended. If an issue comes up, it’s generally an easy fix even if it does take a bit of time. Much of what we do as a company can sometime require us to have to dig around in the system to find the information we need but the good thing is that Epicor allows for that digging thru it’s search fields.
Vorteile
The very thing that kind of sucks about this software is also the thing that makes it “work” for our company. The ability to customize the software for our day to day business needs is awesome.
Nachteile
Unfortunately, those customizations make fixing things a little more difficult than if we were able to use the software “out of the box.” Having developers in a different country also prohibits and lengthens “fix time” due to time difference.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Manage your data with all-in-one tools.
I intuitively improve our own services with a large proportion of work, according to acquisitions, general accounting of our business establishment, forecasts of each product made for loyal and powerful customers, who are interested and in the production that we carry out daily, highlighting before this software, we used multiple databases with a particular platform, which caused us many constant delays and serious administrative problems, that Epicor ERP, solved these problems on a large scale, causing satisfaction, thanks to its integrated functions.
Vorteile
Epicor ERP has incredible functionality for supply chain management, which is acquired by an entire organization, in order to maintain proper control, to classify appropriate use, that is, to know precisely where these will be used digital products, in the different departments that we acquire in executive disposition, mentioning that it allows us to modify their visual aspects, to establish them in our most conducive environment, being one of the tools that most attracts my attention, as it is one of the ones that I use for adequate familiarization, when executing the pending work to be done.
Nachteile
It is important to note that many of the functions that most companies use must be added by users, which allows the process at work to be slower and delays the qualities in productivity, being a significant problem, since these working parts must be integrated. by the same software, for a majority management in the performance and profitability of the time, which requires an update in these sectors of the system.
Antwort von Epicor Software
Hello Isabella, thank you for your feedback about Epicor ERP. We're glad to hear the integration functionality is working well for you and simplifying how you work. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
- Branche: Einzelhandel
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Epicor ERP
Good experience but I can be better, if you have a midsize company is a good option
Vorteile
It's easy to implement and if you have an .NET team the knowledge curve is low and you can customize the modules by yourself
Nachteile
CRM is not good, also the web version has so much problems when we compare to other competitors
In Betracht gezogene Alternativen
Dynamics 365Gründe für den Wechsel zu Kinetic
Cost and hardware infrastructureAntwort von Epicor Software
Hi there, thank you for your feedback about Epicor ERP. We're glad to hear you've found it easy to customize and would like to learn more re: your experience of the CRM. Your feedback is invaluable. Please email us at [email protected]
- Branche: Essen & Trinken
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Epicor = desastre
Experiencia absolutamente negativa en la parte financiera. Luego de 3 años de constantes frustraciones estamos migrando a otro ERP que si cumple la premisa de clase mundial.
Vorteile
Su capacidad de llevar procesos productivos y seguimientos en linea
Nachteile
Varias cosas en contra. Ambiente financiero con pocas funcionalidades, no hace costeo a valores reales, maneja doble contabilidad y permite registros distintos en ambas contabilidades (susceptible de mal manejo), no tiene soporte localizado en el Perú, no permite reclasificaciones contables de documentos. En fin, innumerables limitaciones por superar. Pésima calidad por el precio que se paga.
Antwort von Epicor Software
Hi Jorge, thank you for your feedback about Epicor ERP. We're sorry to hear the product is not working well for you. We would like to learn more about the issue you are experiencing so we can deliver a solution quickly. Please email us at [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced.

- Branche: Möbel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Good Mid Market Configurable ERP Software
Overall my experience with Epicor is very positive. I like the way that I can modify just about everything in order to adjust to my work flow and to solve problems. The support is standard large company support, the first call you make will be to tier one and unless it is simple it will get escalated.
Vorteile
The software is very robust. Just about everything that the software does is configurable and modifiable. The interface is fairly customizable, you can move things around and even change the color scheme to your liking.
Nachteile
I wouldn't say I dislike this, but do take into consideration that the customization of the software requires a significant amount of programming skill. This software is not targeted at smaller companies that wouldn't have an IT staff or are not willing to spend money on outside programmers.
Antwort von Epicor Software
Thank you for taking the time to post a review, Michael. We appreciate the feedback you have provided on customization. At Epicor, we are committed to providing an ease of use experience. Thank you.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Great for Manufacturing Plants
The business problems we solved are more up-to-date inventory management system and the ability to make last-minute changes from customers without re-creating orders.
Vorteile
I like the flexibility to customize the software to fit your business. There are many features which can be incredibly useful. The fact that it is Windows-based is a plus fo our antiquated facility.
Nachteile
The one con I have about this software is the price. I like that we can find status updates in real-time on orders or inventory; however, to get this feature you have to pay even more money.
Antwort von Epicor Software
Hi Dawn, thank you for your feedback about Epicor ERP. We're glad to hear the flexibility and ability to customize is so useful. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Epicor Kinetic
great experience with kinetic no complain
Vorteile
very easy to work with our client likes a lot.
Nachteile
I have no issue with software at all it work great .

- Branche: Computer-Software
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Epicor ERP Software Review
Vorteile
Very versatile software that can be adapted to fit any business needs. I have been a Senior Consultant for Epicor and also an end user for a total of 15 years in all functional areas.
Feel free to contact me with any questions.
Robert W F Krause
Epicor/ERP/Consulting
Krause Consultants
Cell: 516.983.8095
Email: [email protected]
http://www.krauseconsultants.com/
Nachteile
The software is very complex and requires some initial training to use it effectively.
- Branche: Computer-Hardware
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Not a great CRM
Vorteile
Has scope for customisation and works well when used as an ERP
Nachteile
When used as a CRM, the software is very slow
Requires technical knowledge and a lot of development time to make changes (create views, reports, etc)
Antwort von Epicor Software
Hi, thank you for your feedback about Epicor ERP. Your feedback is invaluable to us. We would like to learn more about the performance issues you are experiencing so we can deliver a solution quickly. Please email us at [email protected] with your contact information so we can assist you.