DocuWare

Vorteile

Einfache Archivierung, gut in der Gruppe zu arbeiten, revisionssicher

Nachteile

Der Workflowdesigner und der schlechte Support. Man bekommt nur Antworten über den Vertriebspartner und der keine von Docuware.

Vorteile

Zu den Vorteilen von DocuWare zählen die benutzerfreundliche Oberfläche, die effiziente Suchfunktion und die Möglichkeit zur Automatisierung von Prozessen. Außerdem ist das System skalierbar, was es für Unternehmen unterschiedlicher Größenordnungen attraktiv macht.

Nachteile

Fortgeschrittene Funktionen setzen oft eine zusätzliche Schulung oder Einarbeitung voraus.

Vorteile

Sehr großer Funktionsumfang und viele Möglichkeiten für DMS und Workflows

Nachteile

Kompliziert in Anwendung und Optimierung da es durch die vielen Funktionen verkompliziert ist.

Vorteile

DocuWare makes all document management easier to manage, for example searching for documents, classifying and filing, it saves time by having this organized and when I need a document it is much easier to find and not waste a lot of time searching, and each document is secure

Nachteile

There is nothing that I am dissatisfied with, I have only felt that it is a good platform for organizing files that has worked well

Vorteile

DocuWare is easy to configure and provides state-of-the-art functionality that improves data capture, utilization, integration, and distribution. Since DocuWare has an open design, I am able to create multiple very sophisticated connections that I can use in your daily work.

Nachteile

If I had a magic wand, I would design a standardized entry point that collects these various forms of media and provides context-specific links to the complexities of frequently recognized categories.

Vorteile

I think is a good platfrom and it repsonds quick.
The landing pages and tools are good

Nachteile

The customer services is terrible and annoying

Vorteile

The ability to see old invoices easily was helpful.

Nachteile

It felt outdated though overall it was user friendly.

Vorteile

The intuitive interface makes it easy for employees at all technical levels to quickly adapt to the system. Searching for documents is a breeze thanks to the advanced OCR and indexing capabilities. We can find what we need in seconds rather than digging through physical files or unorganized network drives.

Nachteile

I have no complaints about the Docuware system. When we needed to add capabilities that were not foreseen in our original deployment the support team was able to quickly update the program with no loss in productivity.

Vorteile

By utilizing DocuWare, I'm able to centralize all information, automate routine tasks, and facilitate remote work, empowering me to manage my employees effectively from any location and device with an internet connection.

Nachteile

There's nothing negative I can say about this tool.

Vorteile

Loved the ease of implementation, deployment, testing, & roll out.
Delivered on the expectations for functionality & ease of use.
Most users were able to perform desired functions without much training.
Absolutely love the fulltext search!

Nachteile

They're not local to take advantage of additional admin training.

Vorteile

We use Docuware for customer information and order management. We use secure storage and worflows primarily.

Nachteile

Docuware is intuitive, but still takes some time to learn. The Outlook plugin on older versions was a little inconsistent, but has improved over the years.

Vorteile

It's very simple to upload and organize documents.

Nachteile

I don't have any negative comments about Docuware.

Vorteile

Very practical and easy to connect, manage, store document online

Nachteile

Not optimized for any devices sometimes look odd

Vorteile

We use Docuware on a daily basis to archive supplier invoices, start a workflow of approvals and finally integrate them into our ERP

Nachteile

I don't have any cons, the software accomplish their purpose greatly

Vorteile

It's a tool that simplify the document work

Nachteile

Some tools are difficult to use and the index is complicated

Vorteile

What I liked the most about this amazing platform is the way it has completely simplified my professional life. Before discovering this platform, I was dealing with mountains of paperwork, complicated paperwork, and constant confusion. But now all that is a thing of the past!

Nachteile

Due to the wide range of functions and features they offer, it can take a while to understand and get the most out of all the available tools. But once you get familiar with the platform and discover all the possibilities it offers, you realize that it is worth the initial effort.

Vorteile

Docuware is easy to use, reporting is easy to generate and the service is always very prompt.

Nachteile

Once a file is archived, you cannot (in my experience) delete it out of the system if needed. It would be ideal if you could edit the documents in the inbox (add or rotate pages) however once the documents are uploaded they remain "as is". Also, I have done this many times and hit the save button too fast and then had to go back and find the file to re-name or enter because a field was not complete- in the system lets you save blank fields, so just be careful!

Vorteile

It is easy to use, you can export charts easily, you can make the categories how you want them to be, like permit number, address, you can set up as you need it.

Nachteile

sometimes its not easy to search if someone entered the information in lowercase or uppercase it may not show, the only thing that frustrates me is the searching of a document.

Vorteile

When it comes time to approve invoices, they are all in a queue and ready for me to stamp them as approved or reject. No need to go searching - it is a pretty simple process.

Nachteile

When typing in search fields, the appropriate selection will eventually appear in a dropdown menu, and must be selected. If you type the search criteria with an exact match and press enter, you will not find what you are looking for unless you have also entered a wildcard search(*).

Vorteile

It's very easy to use and has a lot of cool functions that the older version did not have.

Nachteile

Trying to print it a bit of a hassle, which is confusing because it didn't used to be that way. I'm not sure why happened or why.

Vorteile

End-users typically have no trouble using the software and pick it up intuitively. Adding documents to the repository and retrieving them after is a breeze.

Nachteile

As an administrator, I find the management interface to be convoluted and difficult. So convoluted, in fact, that if you don't work with the interface on a very frequent basis you will find yourself struggling to perform most configuration changes. Knowing where to change something -- even which interface to use to change something -- is difficult. Why is there an administration area that is not web-based, and then workflow management is web-based, etc.? All management functions should be in a common interface, with a common look and feel. That's simply not the case here.

Vorteile

I like that it gives me a preview of the files before I open them. I also like that it stores everything in color and that I can store multiple things at once. It works well at keeping things neat and is simple to use.

Nachteile

The search function is not very good. In order to get results when performing a search you have to search the name of the document exactly as it was recorded. This can be difficult when looking for something that you stored months ago.

Vorteile

Once this system is set up to follow the approval / processing flow, the system is seamless. Nobody can forge a supervisor's approval. There are never any lost invoices as they all are scanned into Docuware and follow the pre-established process. We are more easily able to trace transactions do the source documents. Our auditors love it!

Nachteile

You have to call support to have a new user set up or cancel the rights of a user. Also, if a user closes the software by clicking the "X" in the upper right hand corner vs. officially logging off, it locks up the license and blocks the ability for another person to log in.

Vorteile

Web based software. Works with almost any device. Complies with our strict security standards. The software is very flexible and easy to use.

Nachteile

Cost, It costs money and isn't free. But you get what you pay for. Seriously the software is an awesome buy.

Vorteile

We use this to manage incoming invoices to automatically link it with our inventory managment solution

Nachteile

Steep learning curve. But other than that, it is great.

Vorteile

The DocuWare setup team really works with you and helps you customize the software for your needs. It's electronic identification of scanned documents and intelligent filing is top notch

Nachteile

It is an expensive investment and endeavor. Working out the all the tweaks can take some patience and time.

Vorteile

I like that you can have the credit applications, and their digitized attachments identifying the contents by fields and add custom review stamps

Nachteile

the integration with the Ultimus system is difficult at first but then it works very well

Vorteile

The system is user friendly and easy to learn. It has helped improve our efficiency in handling the accounts payable function by eliminating the need to move paper documents. It has also replaced paper document storage with imaged files which are much easier to work with both from a storage aspect as well as a research aspect.

Nachteile

At this point we have not had any issues with the system performance or capabilities. It is providing what we need for this function.

Vorteile

Well for us DocuWare change the way to work in the office with the documents, we save time, is more safe and faster than the way that we worked before to get the program.

Nachteile

Well in general we are happy with the program but if I have to say one thing we miss some more tutorials or some more webinars to help to work with the program and also give an idea to implement the DocuWare in different deapartments of the company.

Vorteile

Easy to find my documents, keep hundreds of documents and it is so easy to work with filters

Nachteile

If I need to search a document I have to enter the exact first letters or numbers otherwise it won’t come up.

Vorteile

What I like most about Docuware is its versatility, its easy handling and the security of the information it stores.

Nachteile

What I like least is that depending on the application you want to give it, it requires development, adaptability and implementation and this involves cost.

Vorteile

To have all documents in one source correctly filed, organized and available to the team

Nachteile

At the beginning to find ourselves the best way to give parameters to the documents to properly organize the information. At that time the support was not much (in 1999)

Vorteile

Its a great centralized document repository that's multifunctional.

Nachteile

Does not integrate to well with the major ERP platforms.

Vorteile

La automatización de procesos y la facilidad de uso

Nachteile

El coste e inversión ha realizar para la implantación de esta solución.

Vorteile

Connectivity with SAP BO, so our accountant can book all the invoices from our suppliers faster.

Nachteile

For the moment I like everything about DocuWare.

Vorteile

TIENE UN USO MUY FACIL Y ES AGIL DE USAR

Nachteile

QUE ES UNA PAGINA WEB Y TIENES QUE TRABAJAR SIEMPRE ONLINE

Vorteile

La facilidad de acceso y el control de todos los documentos.

Nachteile

El tiempo que se necesita para la implantacion. Como todos los software

Vorteile

The digitization of the approval workflow and the accessibility of stored documents make this digital document management system the best.

Nachteile

A drawback is the absence of direct support from the vendor, coupled with limited availability of technical documentation on the product

Vorteile

Funciona muy bien. Es rapido y esta disponible al 99% del tiempo.

Nachteile

El precio. Creo que es caro. El sistema de reconocimiento de los campos de facturas es complicado de entrenar, y en ocasiones falla.

Vorteile

It takes minutes to have all the invoices saved with the advantages of allowing you to find whatever you need from them.. Giving access to the account firm was very important to us too. We saved so much time !!!

Nachteile

The development of an interface between docuwar and our inventory and sales system took too long. Now I am thinking of changing it but I am worried about the time it will probably take.

Vorteile

I really like how Docuware works together with the other software's used to store documents for everything. Also, like how I can put any location and look up the information needed for the store/tenant. Once you understand how to use Docuware it is easily used and able to locate the information need.

Nachteile

The thing I like the least with Docuware is learning how to use the program. I have slowly taught myself how to navigate the program but I believe a lot of people are scared to use it because it can be confusing to learn how to navigate.

Vorteile

I'm impressed because the software meets the needs of what I am looking for. DocuWare helps to store a tons of legal documents. It's fast. It's easy to navigate and easy to use for a new user like me. I would say this software is similar to Gofileroom - which also allow you to store documents online, but DocuWare is faster, from my experience.

Nachteile

I haven't seen a least feature about DocuWare yet since I has only used for couple months. But I like the software so far.

Vorteile

I like DocuWare's ability to efficiently scan and store all of our important documents has allowed us to streamline processes and reduce paper usage. The intelligent search function makes it easy for us to quickly find any file, which saves us valuable time in our daily routine. In addition, integration with other systems, such as ERP and CRM, has improved interdepartmental communication and information management. DocuWare's ease of use and quick implementation allowed us to adapt smoothly to this new way of working. Finally, remote access and real-time collaboration have improved our efficiency, allowing us to work more agile and respond quickly to our company's needs.

Nachteile

DocuWare offers many useful features, but it can be costly for small businesses. Also, more customization options would be ideal.

Vorteile

Me gusta la fácil gestión de los documentos organizados por bandejas según los diferentes departamentos de la empresa. El archivado de documentos inteligente con su posterior búsqueda de manera sencilla con metadatos y campos de los propios documentos. la fácil integración con el escáner físico, carpetas compartidas en red, Office365.Es maravilloso ver la transformación digital de tener todos los Documentos en papel, a tenerlos correctamente almacenados en la nube y de forma segura dentro de la organización.

Nachteile

El proceso de aprendizaje de la herramienta puede ser largo. Es importante que cada usuario final dedique tiempo a trabajar con la herramienta, ya que no va a ser sencillo al principio, una vez te acostumbras y la utilizas con fluidez te va a encantarOtra desventaja que veo es a la hora de buscar documentos, me explico:Si para un mismo clienteintroduces diferentes documentos, y en cada documento introduces su nombre de forma diferente: Mayúsculas/minúsculas, Puntos/comas...A la hora de realizar una búsqueda por nombre del cliente, vas a tener dos clientes diferentes en Docuware, refiriendose al mismo cliente. Esto es un fallo que debería de corregirse, pero se puede evitar sin mayor problema estableciendo un plan interno a la hora de introducir los datos.

Vorteile

Ayuda a digitalizar procesos y documentos, lo que aumenta la eficiencia y productividad, permitiendo acceder a los documentos y los flujos de trabajo desde cualquier lugar y dispositivo con conexión a internet. Además, ofrece medidas de seguridad para garantizar la protección de los documentos digitales, lo que puede ser especialmente importante para documentos confidenciales o sensibles.

Nachteile

El costo de DocuWare puede ser un obstáculo para algunas organizaciones, especialmente para aquellas que tienen presupuestos limitados, incluso prender a utiliza sus características puede requerir tiempo y capacitación.

In Betracht gezogene Alternativen

Vorteile

It is the best software for document management, it is very good at keeping our documents digitally secure, it is very good at exchanging documents between colleagues, it is a very fast system, it is easy to navigate and it keeps document management smooth.

Nachteile

Some colleagues thought that it is expensive software at first, but I disagree as there are many software with similar functions, but DocuWare has more power to manage our documents to a great extent.

Vorteile

Its a basic digital signature software that does what it needs to

Nachteile

It takes a bit to get used to the program

Vorteile

I use and manage DocuWare in the company where I work, it has an incredible administration tool, allowing you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separation and organization of them, among others features.

Already for the end user of the company, the graphic interface of the Web part is very easy to understand, without a lot of unnecessary information, after only what the user needs to filter and find their documents.

Importing documents into DocuWare is another fantastic thing, you can do this by simply printing the document through the DocuWare printer, a supplement that sends the document directly to the user's default tray, or to a certain tray if rules are created for it. You can also import documents into DocuWare simply by placing them in a certain pre-defined folder, which is monitored by the system and automatically imports as soon as a document is placed there. There is also the possibility of using scanners to scan physical documents, as you can also manually import the documents already scanned into DocuWare.

Nachteile

Regarding the tool I have nothing to complain about, but the support leaves something to be desired, DocuWare's own support takes some time to answer simple questions at times, but it has a vast documentation that can be used to remedy various types of doubts , often solving simpler problems without having to open a call for support.

Vorteile

It has an option of being server or cloud based and the users have a webclient interface that is compatible with all modern browsers

Nachteile

Docuware support still has to improve. Africa has to be reliant on support from German. it is as if Africa is a country and not a region. that might negatively affect it in Africa

Vorteile

DocuWare no ha permitido automatizar muchísimos procesos repetitivos relacionados con la gestión de documentos, reduciendo el tiempo y esfuerzos que mucha gente empleaba en tareas sencillas pero muy habituales.Al ser una herramienta basada en la nube, podrás acceder a cualquier documento que necesites desde cualquier lugar y equipo siempre que lo necesites. Además con ello no tendrás que preocuparte por la capacidad de tus servidores, ni tampoco de quedarte corto con el espacio teniendo que realizar actualizaciones de hardware.

Nachteile

Una de sus ventajas es también uno de sus mayores inconvenientes... la nube. Tus archivos estarán siempre disponibles en la nube, lo cual, a pesar de tener un gran sistema de seguridad, siempre es un riesgo para los amigos de lo ajeno.A pesar de que permite ciertas personalizaciones, no siempre es posible y además pueden ser costosas al requerir de técnicos especializados.