LoopUp

Vorteile

Simple and clean interface
Just the right amount of features
High level of customisation - users can tweak their settings to suit themselves
Fantastic customer service from Will Pruce - from inception to implementation to business as usual

Nachteile

A few of the settings my users like can't be set as a default for our business so I have to ask them to make the changes for themselves

In Betracht gezogene Alternativen

Warum LoopUp gewählt wurde

Gründe für den Wechsel zu LoopUp

Vorteile

Personally I love how easy it is to make LoopUp work. It is just the case of clicking a link and putting in a phone number and everything then just works!

Nachteile

I wish the LoopUp pluggin didn't require Admin Rights - This means that the users could install it for themselves instead of needing IT to aprove this.

Vorteile

starting a call as the host and integration in outlook are great.

Nachteile

integration with iphone ios to schedule meetings. when i hit the join call link from iphone for someone else's hosted call, it never loads properly in safari and i can only join using mobile one-touch number. eople hav etrouble getting on sometimes and get dropped

Vorteile

I enjoy the ease of inviting members to videoconferences. I can email links and calendar invites to all parties at the same time.

Nachteile

I do not have any negative issues with this program.

Vorteile

I work at a major law firm where attorneys rely heavily on LoopUp for conference calling. It is important that it is as functional and easy to use while in office, as well as working remotely. I appreciate how user friendly LoopUp is.

Nachteile

You will need to adjust your sound settings to the conference tool you are using at that given time. I work in between five manners of conferencing daily, depending on the team I am working with.

Vorteile

I like the app that is available to manage your call off the screen. I also like the web interface that you can log into to check your conference line use and to invite users to a call

Nachteile

The music that you have to put on mute each time you are the only person on a call can be annoying and sometimes it takes a few clicks for the system to see you are asking to mute it.

Vorteile

The ability to connect your in-office, in-house employees with those on the go and joining from home. Whatever your location, you can easily be part of the conversation.

Nachteile

Most of the time, the speakers aren`t aware someone else is speaking - it wouldn`t be a bad idea to have a moderator, and for folks to "ask to speak" via pinging or similar.

Vorteile

Meeting invitations are easy to create. Participants can join either dialing in or through the web link.
Sharing screen is easy and has facilitated remote demonstration of software.

Nachteile

Nothing that I did not particularly like.

Vorteile

Ease of use mainly - good quality calls as well which is nice especially when communicating across the world.

Nachteile

The LinkedIn link up randomly doesn't work and your profile disappears

Vorteile

Super easy to navigate and joining meetings at just the click of a button is fantastic!

Nachteile

Only used once, so nothing yet that I've come across.

Vorteile

Its a good legitimate app and u get plenty of rewards by doing offers, survays, and tasks !!!

Nachteile

it takes quite a while to get your earning

Vorteile

Visibility to list of call attendees
Visibility to name of person speaking
Screen sharing capabilities
Ability to mute noise from call participant
Computer access from most any location in the world
Toll free numbers in many countries

Nachteile

Inability to set up a customized Outlook calendar invite form

Vorteile

Easy to connect to colleagues via dial in around the world, extra features like desktop sharing invaluable for the working from home and sharing ideas with colleagues.
Setting up a meeting couldn't be easier via the outlook attachment which inserts all of the details into the email in one simple click. Good for larger groups as well as more intimate one to ones, ease of use means that everyone can be included.
On a separate note I had a problem in March with being logged out repeated when hosting meetings, [SENSITIVE CONTENT HIDDEN] was nothing short of amazing in the level of service she provided in dealing with my issue, this was the first time I had cause to contact support and she exceeded my expectations here.

Nachteile

Video call functionality would be a useful update, as well as increased server bandwidth, when our company switched to working from home as the norm usage almost quadrupled in places putting a significant strain on the network it would seem resulting in some less than ideal connections.
To be fair over the past few weeks this does appear to be slowly getting better.

Vorteile

The call-out functionality and ability to see who is on the call and the simplicity of the product

Nachteile

When sending out an invite to new users many do not join via the link, I think this could be made clearer in the invite with a "click here to join" button rather than a link with a random selection of numbers and letters which puts less tech-enabled users off

Vorteile

Its easy to use as a collaboration tool for meetings and presentation screen sharing.

Nachteile

software updates for screen sharing, the timing for these updates are usually during a meeting.
Id like an email notification in order to perform these updates prior to a meeting so that the meeting attendees don't have to wait while i update the software.

Vorteile

Ease of use. Standardization of the call times and numbers helps to set a pattern of weekly communication that is beneficial to all of our sales team . And, leads to the change to say to rep A, “ please stay on the line after the meeting for further input “...etc... I like it.

Nachteile

Occasional would cut off some queries or conversation

Vorteile

I like that everyone needed for the call- in has the ability to call in from anywhere. You get everyone on the call that's needed and they don't have to leave their work area or office to run to a room for a meeting. It saves a lot of time especially associates that are in another state etc.

Nachteile

It was kind of hard to navigate at first but only took one or 2 tries to be able to get the hang of it.

Vorteile

Dial-out is a great feature, as is the option to pre-set some meeting rooms with special settings (e.g. recording, lecture mode).

Nachteile

First-time users (e.g., clients) are disoriented by the interface; experienced call drops on multiple occasions. Being browser-based, you risk showing the attendee list when you start sharing your screen (you need to have that window open to start a screenshare). Would would be great to add a video feature.

Vorteile

Easy to use. Easy to get people on calls from a multiple regions and organizations

Nachteile

Call quality sometimes is poor. Also, many times, the calls get disconnected

Vorteile

Ease of use especially that users go not need a subscription in order to use

Nachteile

Doesn’t support video, which is helpful during CoVID

Vorteile

The ability to connect via call-in number or from a computer. Recording feature worked well and captured all dialogue and screen sharing content. The add in to Outlook is also a nice feature as I can create meeting invites quickly.

Nachteile

The ability to mute all participants. Would also like to possibly see an integration of polling questions. This would help with educational based webinars.

Vorteile

The ease of use of this product is the best. Dialing is never difficult and having the ability to speak with people around the world without issues is wonderful.

Nachteile

Would love to be able to share a screen using the software for some of these calls.

Vorteile

We like the recording feature so we want use for editorial interviews and play back the interview for writing purposes.

Nachteile

I think it is a bit overpriced compared to other options in today's technology advanced world. I also dislike that as an admin I can not download recordings from the portal for other account users.

Vorteile

Ability to see who is on the call and speaking, as well as muting remotely for any issues

Nachteile

Screening sharing connectivity is very slow sometimes, takes a bit to boot up and maintain reliability.

Vorteile

overall easy to use and, importantly, to share with other participants

Nachteile

overall I am positive. I don't have major drawbacks to point out

Vorteile

The ability to integrate the invitation button in to Outlook is great and helps get meetings out quickly. Having the ability to set up multiple conference rooms means you never run the risk of overlapping calls and the wrong participants joining the wrong room. The call quality is good and the screen sharing function is easier to use than most conference software. The ease with which you join the conferences is unparalleled (it calls you, you press 1, and you're in) - no typing in meeting codes, no typing participant IDs, no meeting passwords. LoopUp is way less processor / memory intensive than most other conference softwares, meaning even those with low spec computers can use it with relative ease, it is seamless and fast. It's got one click meeting recording, doing both audio and video, so you can send that out to participants afterwards as a bonus.

Nachteile

The call lag / ping / delay isn't as quick as some other providers, meaning you can sometimes talk over or at the same time as others. There isn't a chat function or the option to raise your hand to ask a question.

Vorteile

One of the most common things about a conference call is that there is always someone with a ton of background noise that is not paying attention. I love that with LoopUp it identifies who that person is so I can mute their line to cut out the noise and continue my call.

Nachteile

I would not necessarily say this is a con, but one recommendation I have for the LoopUp team - when I create a calendar invite and utilize the Outlook insert feature, it is somewhat confusing to those on my invite how to join. There does not need to be more than 1 call in number and the meeting room code should be listed after the phone number. Additionally, I have a ton of users that are unable to utilize the link because of firewall issues specific to my client, but I don't think that can be overcome.

Vorteile

Loopup is useful for gathering people all in one place at one time. Call quality is solid and viewing a screenshare does not require an additional program to download and install, unlike Skype etc. Names can be defined when dropping in via the weblink so it is clear to see who is on the call. The ability to directly mute noisy people on the call is also a plus.

Nachteile

Sometimes kicking off a loopup call or joining a loopup call can take a while, potentially due to server load. Also, screen sharing can occasionally drop out without notification so if you haven't seen the green box around the primary display disappear you could be talking for a while without realizing it has stopped.

Vorteile

I work remotely and my colleagues and clients are in countries all over the world. I like that I can set up a loop up conference line in minutes to connect with anyone in the world. The call quality is always high. It is also helpful that the project code can be assigned in the portal so that finance can allocate charges appropriately without my additional input.

Nachteile

The new web layout is less easy to use than the previous design. The scroll down list of countries isnt programmed that well (ie cant type in United Kingdom, have to scroll all the way to bottom)

Vorteile

Ease of Access:
I can connect to my meeting in mater of minutes, through laptop or cellphone. I can dial through my desk phone or direct a call on my cellphone.
Setting up a meeting with my counterparts from other part of the world has become so easy, just need the loopup details.
Can record my meeting and can even share my desktop to give a presentation

Nachteile

The option through which you can mute the attendees of a meeting. At times it works and at times it doesn't . But I believe it's really good feature - if it can be made more accurate it can do wonders, especially on call where there are many attendees.

Vorteile

The outlook and meeting integration has been easy and excellent!

Nachteile

Enterprise level subscription cost can be a little high.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu LoopUp

Vorteile

It's super easy to use and add the extension into MS Outlook to setup meeting.

Nachteile

Allowing others to present their screen in meetings was sometimes met with difficulty passing control to them.

Vorteile

Loopup is very easy to setup and allows the options of voice only calls or Desktop Sharing. Installation is simple and gives the option to use only a dial in, web browser or an app from your smart phone! It is intuitive and has great sound quality/performance.

Nachteile

Overall it is a great solution. The team is ready to support any questions and work through issues as needed. It does the job!

Vorteile

The product is great for team collaboration, sharing, video and audio conferencing meetings. We've used loopup for over 5 years now and find it easy and simple to set up. The ability to link into the outlook calendar is a great feature as well.

Nachteile

In some regions where broadband quality isn't great, loopup screen sharing is often an issue so perhaps the data payload usage could be improved to guarantee better experience where internet quality is poor

Vorteile

I like the fact that I can put a meeting together in under a minute, I use LoopUp all the time for all my scheduled meeting.

Nachteile

The system use to auto fill my most used meeting call back phone number, with the most recent upgrade I now have to choose the phone number I wish to use.

Vorteile

I like that you're able to see who's speaking. The host can mute any participant. The ease of being able to share a screen with participants. There is also a call log that is sent to the host at the end of every call.

Nachteile

I wish there was a way to have multiple meeting rooms, just in case two different conference calls need to be scheduled at the same time.

Vorteile

I think the LoopUp software is great for screen sharing. For almost all of our conference calls we have to share spreadsheets, and documents with our customer. This software allows us to toggle through the spreadsheet while the customer views our documents. This saves a lot of time and confusion when working with the customer.

Nachteile

Sometimes our customer has issues viewing our screen. They tend to say its too small even when we blow it up. Since we share spreadsheets such as excel there is a lot of writing, and they need to be able to see it clearly.

Vorteile

LoopUp is a user-friendly conference call application that provides easy integration for Outlook and standard conference units. Call quality is very high, and it's easy to organize to bring in the external participants.

Further, LoopUp takes data security seriously which is a plus for our organization.

Nachteile

No overall cons of using LoopUp. From time to time we notice slowdowns on the web and there have been 'hiccups' that require restarting meetings.

Vorteile

Easy to use, fast. The interface is very user friendly. Very fast

Nachteile

No particular negative, always had a good experience using this product

Vorteile

Easy to use even for outside users. I can send a link to outside users and I do not need to give them an explanation on how to use the service.
No need to dial in and it knows my phone number (no need to type the number each time)

Nachteile

The call quality is not always great, you can hear some background noises if there are many people on a call.
Possibility to invite someone on a call (if he's late or if you want to call different people at different times);

Vorteile

It is very easy to use and and quick to create invites with the functionality provided.

Nachteile

The link to see who is on the call takes a while to load in comparison to other web pages so I do believe this issue lies with Loop Up

Vorteile

I like that LoopUp calls you for meetings and many of my clients like that feature as well. It's easy to do a screenshare myself and for others to share their screens too.

Nachteile

I don't like that there isn't an audio through the computer function. I do have clients who ask about it often.

Vorteile

I like the fact that by clicking on a link gains access to your video/audio calls

Nachteile

I think they need more work on the recording piece. The audio and video components are not in sync when in playback mode.

Vorteile

LoopUp calls each participant, so no need to enter/remember numbers and passwords. Just click the link and LoopUp calls you!

Nachteile

Honestly, it is easy to use (for old and young alike), great call quality, and great visibility into who is on the line. No complaints.

Vorteile

Ease of connecting (single link click and all sorted), audio quality, outlook plugin integration.

Nachteile

Nothing really, the software works flawlessly.

Vorteile

Very intuitive to use, always reliable and call quality is clear. Best feature is being able to mute certain people to deal with feedback and background noise.

Nachteile

No integration with iPhone contacts. You shouldn't have to type names into the meeting room every time.

Vorteile

Very easy to schedule meetings and set up re-occurring meetings. The add in op to Microsoft Outlook woks well and allows for easily inserting call in information to you meeting requests. The app and web-page also do a good job to show you who is on your call or not.

Nachteile

The music for the hold before you start your meetings should be changed. It is always the same and is only a 5 second loop of the same music. It does give you the option to turn the music off which is good.

Vorteile

I like that I can have multiple calls
I like the ease of finding numbers for other countries

Nachteile

So far there isn't anything I don't like

Vorteile

Enter in the number and the system calls you. No conference codes and optional disabling of music.

Also don’t need to guess who is on the line - if they have entered in their name.

Nachteile

Sometime participants are unable to connect.

Vorteile

Product was easy to use and the call quality is excellent.

Nachteile

Integration with existing business processing.