Über Livestorm

Livestorm ist eine moderne Live-Video-Suite, die Videoanwendungsfälle jeglicher Art für Geschäftsteams ermöglicht. Große Unternehmen nutzen Livestorm, um Live-Webinare ohne Download durchzuführen, Remote-Meetings zu veranstalten oder automatisierte und bedarfsorientierte Webinare einzurichten, die die Arbeit für sie erledigen. Livestorm genießt bereits das Vertrauen von großartigen Unternehmen wie Intercom, WPP und Pipedrive dank Produktdemos, Lead-Qualifizierungsveranstaltungen, Kunden-Onboarding, HR-Schulungen, internen Veranstaltungen, Videopodcasts, Webcasts und mehr. Livestorm erleichtert das Erstellen eines Webinars in wenigen Minuten mit einer schönen Registrierungsseite und einer personalisierten E-Mail-Sequenz für Erinnerungen und Follow-up-Nachrichten. Livestorm verfügt über alle Interaktionsfunktionen, die von einer großartigen Webinar-Software erwartet werden: Chat, Live-Fragen, Umfragen, Anzeige eines CTA, Anzeige einer Live-Antwortbenachrichtigung und mehr. Die Analyse- und Datenanreicherungsfunktionen von Livestorm bieten Einblicke in das Verhalten, das Profil, die Registrierungsquelle und das Engagement von Teilnehmern während des gesamten Webinars. Livestorm-Integrationen machen es einfach, Webinare mit allen vorhandenen Tools des Unternehmens zu verbinden, um einen nahtlosen Datenfluss in der Organisation zu gewährleisten. Livestorm-Kunden senden die Teilnehmerdaten ihrer Webinare in ihr CRM und verwenden eine Marketing-Software, um mit Livestorm verbundene nutzerdefinierte Registrierungsseiten und Formulare zu erstellen, und vieles mehr.
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Livestorm Preis

Livestorm bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Livestorm ist ab 0,00 $ verfügbar.

Startpreis:
0,00 $
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu Livestorm durchsuchen

394 von 394 Bewertungen
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Ron
Ron
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.6.2021

Best live event platform out there

Honestly incredible. I love the platform, really like the whole vibe of the company and the people I got a chance to work with from Livestorm were kind and patient.

Vorteile

Livestorm is easy to use, easy to integrate with our tech stack, and support is probably the best I've seen on any SaaS tool that I use.

Nachteile

There are some missing features, but nothing major. Currently we're mostly doing webinars and other live events and it is great for that. Some advanced features like splitting the audio recording will be nice, smoother integration with HubSpot (we use Zapier now) would be nice. But these are pretty small things.

Enrico
Enrico
  • Branche: Rundfunkmedien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.6.2020

Perfect Webinar platform

We use livestorm in a daily case.
Producing live-webinars works fine.
Also a lot of daily webinars up to 200 participants to very different themes and attendees works.
A big feature is also the extensive automatisation possibilities.

Vorteile

It is easy to use, has an enormous compatibility and some outstanding features.

Nachteile

The compatibility mode for bringing attendees to stage could be a little more relaxed.
It doesnt work also on iPad pro as a "Mobile device".

In Betracht gezogene Alternativen

Jitsi, Zoom Events and Webinars und GoTo Webinar

Warum Livestorm gewählt wurde

Supplier, hosted in France - DSGVO / GDPR!

Zuvor genutzte Software

Demio

Gründe für den Wechsel zu Livestorm

The whole package including stand-alone-tab "Questions"
adam
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
4
Kundenbetreuung
3

2
Bewertet am 20.3.2024

A more expensive Demio with less features

This is my 3rd or 4th try with Livestorm. There is no perfect platform. While I like Livestorm's reliability, the lack of features an exorbitant pricing model at scale make it difficult to love.

Vorteile

Solid connectivity. Rarely have the usual drops that platforms have occasionally. Demio drops sometimes (the other platform we use).

Nachteile

Price (odd pricing model based on contacts instead of registrants or attendees). Makes the platform crazy expensive for SMBs. Analytics seem to be worst in class. Features are focused on integration with B2B apps...no use for us.

Ouali
Ouali
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.12.2022

Favorite tool we use at WebCongress for our clients consulting and training

Pretty amazing, we use it when we have big groups for bootcamp digital marketing trainings or 1:few consulting sessions with our top clients (banks, gov, comm and retail).

Vorteile

Clean design, easy to use and very intuitive. Our favorite part of it is the automatic recording and replays!

Nachteile

Maybe more integrations with other majors platforms. Multi-languages would be nice to have more too.

In Betracht gezogene Alternativen

Zoom Workplace und Microsoft Teams

Gründe für den Wechsel zu Livestorm

privacy, branding customization, the user experience and for the Speed!
FRED
  • Branche: Hochschulbildung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.5.2024

Happy IT Product User

Vorteile

Quality virtual classroom attendance through tremendous and quality LVS, screen capture, BIM chatting rooms and audio,and video conferencing.

Nachteile

Maybe in poor network areas we encounter some disconnections.

Matthew
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 5.10.2023

Livestorm is essential for continuing the advancement of technology

With Livestorm's platform of helpful tools on the dashboard, we've dramatically enhanced our web-based services, where we engage with clients via webinars. The software has made our communication much more pleasurable. I continuously sing the praises of this program because of how helpful it is in facilitating dialogue with clients and potential ones. I appreciate how useful it is.

Vorteile

A huge advantage when bidding on services online is familiarity with high-quality online weeklies. Excellent user experience, powerful features, and excellent efficiency make this software perfect for remote conferences. For online impartiality, I rely on video conferencing. This platform has increased our productivity and growth by encouraging collaboration, easing project management, and fortifying client relationships.

Nachteile

It isn't delightful because Livestorm's support team doesn't always answer my questions or takes days to do so.

Akmal
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.1.2024

A really reliable alternative to Gmeets (For bigger audience)

Overall experience with Livestorm is definitely a good one. We've had multiple live session and townhalls and it never dissapoints.

Vorteile

We use Livestorm since we have quite a number of employees (600+) and it would support the amount of people and reactions and internal comms that we never knew we needed.

Nachteile

So far, all is good with Livestorm. If only they would just improve their API integrations by adding more options so we could link the users seamlessly without individually inviting each or by batch.

Liam
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 18.7.2023

Livestorm is a comprehensive tool for mimicking social settings

It is a fundamental tool for fostering online collaboration. It has been essential; we brought together and connected teams from all departments. It is functional and has yet to cause any problems between staff members. It's fantastic, and I encourage you to make it your primary mode of communication because of the ease with which you can send messages whenever you want and initiate calls or video conferences with a simple mouse touch.

Vorteile

One of the reasons I like Livestorm so much is that it makes it easy for me to get in touch with my coworkers and other people quickly. I like how the program is structured generally. It's simple to set up and provides businesses a streamlined procedure for managing and organizing online events. Companies can quickly contact more people, engage with them, and generate more leads with the help of Livestorm. My unique ability to communicate is in high demand.

Nachteile

One issue I've encountered while trying to contact Livestorm requires quick attention: the connection frequently cuts off or disconnects during the conversation.

Nolan
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 16.2.2024

Not dependable

Overall I would say "eh". They do have nice features, but the system itself needs to be more reliable. We are looking for alternative options that will be able to provide that. Plus they are incredibly expensive.

Vorteile

Registration page is nice, and the data following events is good too.

Nachteile

If someone outside your organization is joining as a presenter/speaker the meeting format is incredibly unreliable. Ruins events and makes your organization look unprepared.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 10.8.2023

Great tool for hosting webinars!

Vorteile

Very user friendly! And great features like Q&A, automated emails prior & after the event, possibility to download the recordings.

Nachteile

It would be great to be able to host longer sessions across days, so we can do virtual conference days!

Jérôme
  • Branche: Wein und Spirituosen
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 31.3.2021

Go for it, cocorico !

I can really promote my business to a large panel of people, there is no download needed for the users, there is a unique and personal link for acces to the room for each attendee so i'ts safe !
I will also implement my livestorm page to my website with the program of my online meetings, I'ts very practical,

Vorteile

The fact that with livestorm my compagny LET'S DRINK SAS can reach people whom not attempted beacause they left their contact information during the inscription process, so I can re-schedule.

Nachteile

sometimes there is beugs, but they fixed it fast

In Betracht gezogene Alternativen

Zoom Workplace

Warum Livestorm gewählt wurde

due to the fact that there is no download needed, I think it's a very simple process for the attendees

Zuvor genutzte Software

Zoom Workplace

Gründe für den Wechsel zu Livestorm

we're french, I wanted to promote the french genius, plus, their options are the best.
Fred
  • Branche: Informationsdienst
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 18.6.2020

Great for Executive Peer Exchange

I have had a very positive experience with Livestorm and would recommend it. I only have the one issue with the service, which I am hoping they will fix and expect they will. The team is responsive and the product is easy to customize. The deployment is great and the data tracking is better than I have experienced with other solutions.

Vorteile

Outside of a Chrome browser there is no need for additional software, this is a major plus in my opinion and the ability to add participants to the "Stage" for more interactivity is excellent.

Nachteile

The "Follow Up Survey" in this software does not exist. The user is forced to an external survey which loses 100% of the user tracking data making the follow up very weak. If the tool is to be used in any way to drive biz dev, this is likely a bad option. It is surprising actually, because the coding and product itself shows that there is talent behind the programming so the additional of a simple survey should be a no-brainer.

Alexander
  • Branche: Öffentlichkeitsarbeit und Kommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.11.2020

Livestorm: Partnerships & progress

We realise that in a proper partnership with Livestorm we will be able together to cross pollinate your product across our vast network of industry and corporate connections.

Vorteile

The Livestorm software is beneficial for our Council members spread across a huge regional and remote region of Australia, for connecting with national and international First Nation communities.

Nachteile

The main feature we are seeking is the capacity as an Administrator to, with consent, mute a participants microphone or camera depending on what is happening on their side. We would also really appreciate the capacity to upload documents direct into the Meeting room chat area, not just public facing Dropbox etc.

Matt
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.5.2023

Best webinar and video conferencing platform on the market!

Vorteile

Livestorm stands out as an exceptional and multifaceted webinar and video conferencing platform. Its user-friendly interface makes it a breeze to navigate and manage our events. The platform is delivering high-quality video and audio, ensuring smooth and engaging virtual interactions. To top it all off, Livestorm's dedicated customer service team goes above and beyond to address any concerns or issues, providing prompt assistance and ensuring a seamless experience for us.

Nachteile

The product is Excellent no cons. One thing that Livestorm can improve is on pricing it's more on the higher side.

Jennifer
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.9.2019

ABSOLUTE LIFESAVER!

I did easily 20 hours of research and for the cost and what this offers this is truly better then even the most popular platforms out there with more brand recognition. I have no doubt this will be a household name in short order.

Vorteile

I could go on and on so I am going to make a list:

User interface
INTEGRATIONS!!!
Great Graphic Design
Editing and saving is easy
Making webinars and changing them is easy
Great landing page
Great webinar room
Call in options and file downloads
chat option
poll option
private questions option
Screen share
automatic recording
the data gotten on visitors is IMMENSE
great customizable questionnaire for signing up
Customizable send emails
Incredible customer service always present
Great audience filtering
Easy export of audience data
I like the way the teams are built. They don't want to just take all of your money they have ways you can ad team members like me (tech person) to help run the webinar if you only have one host which is all we need.

Nachteile

The only thing you should note though it's never been a problem ever for me is that they are in France. So the customer service is only available in the mornings in the USA.

Also I saw some shortcomings but in the six months using the platform they have made the updates. If you make a suggestion they listen and truly consider adding that upgrade.

Antwort von Livestorm

Hi Jennifer,

Thank you so much for your positive feedback!
We're so happy to hear that you're having a great experience with Livestorm. Please do get in touch with us if you have any further feedback for improvement :)

Regarding the US support hours, you are right. We absolutely needed that to offer a better experience! This is the reason why, we've extended our support coverage to the US timezone since the beginning of September! Whether in the East Coast or the West Coast, you should not have any problem reaching out to us during office hours :) We will make an official announcement in October regarding this.

Thanks again for taking the time to submit your feedback Jennifer! :)

Best,
Elif and the Livestorm team

Beantwortet am 20.9.2019
Giacomo
  • Branche: E-Learning
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.6.2021

Very usefull and easy to use.

Vorteile

This software is quite easy to use both for us who manage events and for users. The interface is clear and all information can be find quickly. Customer support is always ready to help and find solutions. It is very versatile and is suitable for both short and very complex events. The integrations with other different software are really useful

Nachteile

Maybe some little features are missing (but which software doesn't need some extra features) , but this is very well compensate by the develop team that is always ready to listen to the advices, that as customers, we tell them. Furthermore, there are constant updates that make the platform more and more complete.

Corey
Corey
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2017

Livestorm is the only webinar platform I trust. Best experience so far with webinar software.

Peace of mind. Most successful webinar to date. Ease of use. All the features and functions we want.

Vorteile

The process as a whole is very well rounded. Customer rep does a great job of making sure you're all setup and ready to go for your first webinar, learning the system (which is very simple), making sure to take care of any and all questions promptly. You can tell they care. When we had problems with other webinar software, we wouldn't get a response for days, and then would get a vague response with a link to a FAQ page. Customer rep and the team are very helpful and personal. I love that it's browser based, so neither myself nor attendees need to download anything or run anything. It makes the whole experience much smoother. It's almost like tuning into a podcast. Another thing I like about it is how easy it is to make a great landing page. That was important for us. Another thing is the ease of analytics. We can easily track UTM parameters and track performance of shares with the team, partners, and on different channels. Also, once you're in the webinar room, everything is so simple and easy to use. This is the biggest difference for us. For most platforms, once you get into the webinar room, everything is clunky and unintuitive. The webinar room does exactly what you want, easily, and it's intuitive. It took me about 5 minutes to comfortably do all the different things we needed to.

Mark
  • Branche: Eventservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.4.2020

Livestorm fills the gaps

The support team seem very responsive, but during lockdown they are not focused on improving the product, rather on making sure that the product actually works with all this increased demand. Fair enough!

Vorteile

I researched a lot of different webinar packages before choosing live storm. Some of the best features for us were the fact that you could have six different participants on the screen at once, the fact that the attendee doesn’t need to download a file, the flexibility of the registration page, and the ability to upload presentation slides. It looks slick too.

Nachteile

There are some features that could still be improved. Although it seems to be in beta-phase at the moment the ability for replays of any webinar to have presentation slides is important and not currently possible outside of the beta trial. Also, the display of upcoming webinars could be improved a lot. In other words rather than just one long list of upcoming webinars perhaps allow a list of today’s webinars, this week’s webinars, etc

In Betracht gezogene Alternativen

GoTo Meeting

Zuvor genutzte Software

WebinarJam
David
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 8.7.2019

Distinctive in a Crowded Field

Basically it is a convenient, easy-to-use platform for casual webinar production. If you are producing at least one webinar per month, it is worth the expense.

Vorteile

It seems to cover all the essentials. Email, landing page, post-webinar republishing. It was designed with a lot of care an attention to what most users (like us) want and need in a platform.

Nachteile

The pace of new product features is very slow. We'd like to brand/customize emails, but this took six months to come out.

Antwort von Livestorm

Hi David,

Thank you for your feedback! We're glad to see you've found value in Livestorm for over 2 years now.

I have good news for you: the customizable emails are (finally) coming! It's only a matter of weeks now before you'll be able to add new emails to your workflow and fully customize them according to your needs (as in: change their HTML completely).

We're doing our best to move fast and please the majority of our customers. So hang tight, updates are coming :)

Best,
Thibaut & the Livestorm team

Beantwortet am 9.7.2019
Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
1

4
Bewertet am 5.9.2018

Really good product but seriously lacking support

It's a great software for the price, especially since I've found other webinar platforms to be clunky and un-reliable. If they could just solve the issue of support during US work hours, it would make it perfect.

Vorteile

The interface is easy to navigate and we've had no drop-off time during webinars. I especially LOVE all the UTM and meta data that comes with each registration, making it easy to track what channels are performing well to drive webinar traffic.

Nachteile

ALL their support is based in France! Which is crazy since their product is available internationally. US teams should not need to wait over 24 hours for answers to quick one-off questions. This is particularly problematic when it's the day of the webinar and we need technical assistance ASAP.

Antwort von Livestorm

Hi there,

Thanks for rating the Livestorm product so positively. We're glad that you are enjoying webinars with Livestorm and will do our best to improve all aspects of our product.

You're correct in saying that we currently do not have a team-member handling support in the US timezone. As you say, our customers are everywhere in the world and that includes the US, so it's definitely something we're looking to change.

We still do our best to reply to customers in a timely fashion, even outside of our business hours. Our median response time is under 20 minutes (13min in the past week to be precise), for all customers, including those in America.

With that said, sometimes, customers will experience waiting times, and I'm sorry this was your experience. I hope you'll trust me when I say we're doing everything we can so it doesn't happen to you again.

As a reminder, our support docs are available at all times and cover most of the commonly asked questions.

Thibaut

Beantwortet am 6.9.2018
Erin
Erin
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 6.11.2018

Great for basic webinars

Vorteile

Everything is visually very clean and appealing. I've received many comments from team members and clients commenting on how nice the emails and landing pages look. I also love that the email sends are automated (unlike some softwares where you have to schedule/send) as it takes tasks off my list! The software is also easy for new users to pick up.

Nachteile

I've had some issues with only allowing one person (the host) to start and end the webinar session, and wish that was available to speakers as I'm not always able to start the webinar! I also wish that attendees could speak without being invited on stage, which is accomplished in the meeting room but the meeting room doesn't allow for those amazing emails sends mentioned above.

Eliana
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.1.2021

Reliable platform for online events

Livestorm is easy to use, stable, customer-friendly and reliable.

Vorteile

When we chose to work with Livestorm, the integration was fairly easy. The Livestorm platform is very user-friendly, even intuitive – given one has worked with a webinar platform before. Registration pages are fully customisable, which is a great advantage for any company. Webinars are stable even when some of the speakers do not have the best Internet speed. Livestorm sends information about all updates and new features via email, which is very helpful. They also give you a heads-up if there is to be some platform maintenance, so that your online events are safe and you do not have to deal with unexpected technical issues. Livestorm customer support are very friendly and helpful.

Nachteile

Invitation emails (for speakers as well as attendees) could be customisable. At present one can only customise the confirmation emails, reminders, etc.
You have to remember to set up all system emails before the webinar. If your plans change and you decide to send an extra, unscheduled after-event email to attendees, you have to send it externally.

anderson
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.9.2021

live on

great experience where to learn a lot about a new world, the new world during the pandemic showed what we can't stop

Vorteile

wonderful, my daily lives to talk to staff and customer has never been easier

Nachteile

its reach is still small, it can show the program more to people and increase the reach of this great tool

Debbie
  • Branche: Bildende Kunst
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
1

5
Bewertet am 10.5.2021

Perfect for my company!

Overall, very happy. Our customers are thrilled with the ease of use and quality!

Vorteile

We started our business as a strictly in-person experience in NYC and had a great following. When the pandemic broke, our business suffered immediately. However, Livestorm saved us by allowing us to create a virtual experience that was similar to our in-person services, but gave us the opportunity to reach out to more people from more places all around the world!

Nachteile

Customer services could be better. When I have a question or problem, it is difficult to talk to a real person.

Michael
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 4.9.2020

Solid performance

We had been looking for the right combination of performance and toolsets for hosting live and recorded webinars for our IT business, and many laid big claims but did not deliver on reproduction quality or latency. The results we received on Livestorm were exactly what we were expecting - minimal delay, low latency, no buffering, smooth audio quality which allowed us to put together a very professional production.

Vorteile

The ease of getting our first webinar off the ground was a delight. Having trial ran several other contenders, we found that getting up and running out of the box was rather intuitive, and did not result in any significant headaches. No lag in the audio/video were seen in our test/trial production, and no reports from viewers on our live webinar or recorded version. The marketing tools are decent (could use a bit more ability to customize email templates - or perhaps I just haven't found the keys to that part of the castle yet. All-in-all, a very stable platform with outstanding performance where it matters most, delivery of product.

Nachteile

Nothing that really stood out as a major detractor - I could ask for an easier way to distribute in-webinar resources (downloadable PDF aids) without requiring the use of 3rd party file sharing sites such as DropBox. Email template editor is a bit sparse. Would like to have the option to upload an HTML email template so that full corporate branding could accomplished. We use OBS to perform scene overlays - and found that using OBS-Camera required us to mirror the output so that viewers saw things in the correct orientation. No deal breakers, certainly.

Valentin
Valentin
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.1.2025

Merci pour votre aide et votre compréhension !

Des personnes très compréhensives sur la situation des clients.

Vorteile

La prise en main et le suivi de contact sur les webinaire. La qualité globale d'interaction aussi

Nachteile

Le prix mais les différents plans permettent de trouver le bon plan au bon prix

Ayelen
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 26.5.2023

Una buena plataforma para webinars, un poco cara

Sinceramente, he pensando en cambiar la plataforma por una cuestión de costos pero la experiencia es muy buena, por lo que nos hemos quedado con esta plataforma.

Vorteile

Tiene muchas integraciones, automatizaciones y una linda interfaz

Nachteile

Sus planes son un poco chicos en cantidad de participantes mensuales por el precio que sale la plataforma. Me resulta un poco cara pero funciona perfectamente.

In Betracht gezogene Alternativen

GoTo Webinar

Gründe für den Wechsel zu Livestorm

Por la capacidad de personalización de los eventos y la facilidad de uso de su interfaz
Verifizierter Rezensent
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 8.12.2023

Effectuer un webinar de qualité et sans problème !

Vorteile

Nous utilisons Livestorm pour nos webinar avec les équipes commerciales / nos clients en France et à l'étranger et nos réunions d'équipe.
Sa simplicité d'utilisation nous a séduit !
L'essai gratuit est un vrai plus avant de s'engager car oui, le logiciel a un coût assez élevé.
L'équipe technique au top à chaque question !

Nachteile

Le coût de l'outil est le seul inconvénient que je ferai remonter.
Pour autant, la compétence a un prix, nous le savons tous !

roland
  • Branche: Forschung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 1.12.2023

très bon logiciel pour présentation online

Vorteile

Très facile d'utilisation et plein de fonctionnalités intéressantes.

Nachteile

rien a signaler, ce logiciel répond aux attentes.

Bastien
  • Branche: Programmentwicklung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.11.2023

Un super outil de webinaire pour les entreprises, hyper complet !

Vorteile

Outil très simple d'utilisation, mention spéciale pour son intégration avec le logiciel CRM Husbpot

Nachteile

Assez cher pour une petite entreprise, convient aux PME et ETI

Anne Sophie
  • Branche: E-Learning
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.8.2023

Bel outil pour vos webinaires

Vorteile

La création d'un événement sur Livestorm est très simple. Les paramètres, la mise en page et les emails automatiques peuvent être dupliqués, ce qui facilite la création de nouveaux événements.L'interface pendant l'événement est très facile à utiliser, tant pour les intervenants que pour les participants. Les onglets de discussion, les questions et les sondages sont top !La possibilité de télécharger le replay de l'événement presque instantanément, et les e-mails automatiques après l'événement (pour les participants et les non-participants) = simple, efficace et rapide !

Nachteile

Le tableau de bord des statistiques pourrait être un peu plus ergonomique. Je ne le trouve pas très visuel. L'exportation des données est envoyée par email au lieu d'être téléchargée automatiquement. Cela génère des emails inutiles...

Luciana
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 26.5.2023

Una buena opción para tus eventos y reuniones

Hemos podido optimizar falencias en las eventos y reuniones laborales.

Vorteile

En ningún evento o reunión nos ha fallado.

Nachteile

Si bien no considero que la plataforma sea tan intuitiva, una vez que se la logra entender es muy útil y práctica.

Letícia
  • Branche: Computer-Hardware
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 22.3.2023

The best so far

It's been great, although pricing is quite high. The whole subscription based on active contacts per month, instead of number of participants per session, makes this tool a bit pricey.

Vorteile

It's really easy to set up, email templates and registration page all look really professional. Design-wise, it looks great, as well as works great.

Nachteile

I wish I could name each session within an event with individual names. For this reason, I've had to create several different registration pages for webinars with different contents - It would be better to use the same registration page, and display different sessions with its own descriptive webinar name.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 14.4.2022

Easy to set up and operate for customer webinars

We switched to Livestorm after a bad experience with a branded product in a middle of a series of webinars. The learning curve to get adjusted to the new product was surprisingly fast and we could continue the webinar program without any delay. The presenters and audience did not really notice that we changed platforms !

Vorteile

Possibility to rehearse the webinar, greatly contributes to improve delivery and logistics

Nachteile

Customisation of interface is a bit basic with too many restrictions on layout

In Betracht gezogene Alternativen

Microsoft Teams

Warum Livestorm gewählt wurde

Bad experience with product support

Zuvor genutzte Software

GoTo Webinar

Gründe für den Wechsel zu Livestorm

Recommendation from a customer and successful pilot
Alison
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.3.2023

Livestorm Top

No geral, uma ótima experiência, indico a quem precisar de um bom programa.

Vorteile

Facilidade em conseguir streamar tudo que preciso

Nachteile

Alguns lags chatos, mas não sei se isso e devido a internet

Verifizierter Rezensent
  • Branche: Design
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 28.2.2023

Plateforme de webinars facile, conviviale et intuitive

Vorteile

Plateforme facile à utiliser, avec une interface conviviale et intuitive qui me permet de créer et de gérer des webinaires et des vidéoconférences en quelques clics. Les fonctionnalités avancées pour interagir avec les participants, comme la possibilité de poser des questions, d'envoyer des sondages et de discuter en direct est un vrai atout.

Nachteile

Je n'ai pas rencontré de problème avec cet outil pour le moment.

Renaud
Renaud
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
2

1
Bewertet am 15.11.2022

Modèle économique vraiment limite

Comme pour de nombreux avis exprimés sur cette page, je suis très déçu du modèle économique de Livestorm qui se révèle hors de prix car si vous souscrivez à l'abonnement mensuel pour organiser un événement, et que vous oubliez de résilier l'abonnement, vous êtes facturés de 118 € tous les mois même si vous ne l'utilisez pas. Résultat des courses : j'ai payé plus de 1000 euros pour organiser un seul webinar en un an. Le support me répond que c'est de ma faute, que c'était écrit dans les CGV, que j'ai été prévenu et que j'aurais dû résilier, et me fait grâce du remboursement d'une seule mensualité...Dans un monde idéal ils ont raison, mais quand vous gérez une entreprise de 80 personnes vous n'avez pas toujours la disponibilité mentale pour bien penser à résilier l'abonnement mensuel d'une solution que vous n'utilisez plus. Ce serait tellement simple pour eux d'envoyer un mail automatique à la fin de chaque mois pour rappeler que l'abonnement va se reconduire !! Pourquoi ne le font-ils pas ? Parce que les oublis de résiliation sont une véritable manne financière pour eux.En conclusion, pour utiliser vos webinars, préférez cent fois des solutions qui offrent un modèle économique plus honnête et abordable. Vous y gagnerez de l'argent, de la sérénité, du temps et vous aurez quasiment les mêmes fonctionnalités.

Vorteile

Le logiciel a une bonne ergonomie générale.

Nachteile

Modèle économiquComme pour de nombreux avis exprimés sur cette page, je suis très déçu du modèle économique de Livestorm qui se révèle hors de prix car si vous souscrivez à l'abonnement mensuel pour organiser un événement, et que vous oubliez de résilier l'abonnement, vous êtes facturés de 118 € tous les mois même si vous ne l'utilisez pas. Résultat des courses : j'ai payé plus de 1000 euros pour organiser un seul webinar en un an. Le support me répond que c'est de ma faute, que c'était écrit dans les CGV, que j'ai été prévenu et que j'aurais dû résilier, et me fait grâce du remboursement d'une seule mensualité...Dans un monde idéal ils ont raison, mais quand vous gérez une entreprise de 80 personnes vous n'avez pas toujours la disponibilité mentale pour bien penser à résilier l'abonnement mensuel d'une solution que vous n'utilisez plus. Ce serait tellement simple pour eux d'envoyer un mail automatique à la fin de chaque mois pour rappeler que l'abonnement va se reconduire !! Pourquoi ne le font-ils pas ? Parce que les oublis de résiliation sont une véritable manne financière pour eux.En conclusion, pour utiliser vos webinars, préférez cent fois des solutions qui offrent un modèle économique plus honnête et abordable. Vous y gagnerez de l'argent, de la sérénité, du temps et vous aurez quasiment les mêmes fonctionnalités.e vraiment limite

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 8.8.2021

All-in-one tool for meetings, (automated) webinars, events. Livestorm covers a lot.

Overall this is a solid tool for running different kinds of events/meetings, at a price that is correct for the features and service that you're getting. I would definitely recommend it if you're looking for a multi-purpose tool for your business.

Vorteile

I like how you can use this tool for different types of meetings like normal video meetings, webinars, virtual events, automated webinars. You don't need multiple tools when you have Livestorm. This makes marketing easier as you can do everything from within one dashboard. The user interface is clean and modern. I like it and it makes using this tool a breeze. I also like the interactivity that you can add to your meetings and events, thanks to chat, polls, guest speakers/presenters, Q&A and other features. You can really spice up your event with these tools.

Nachteile

While overall this is a good tool, I think the email notification functionality can be improved so that you have more control over the emails (reminders and other emails) that are sent out on your behalf. I'd like to see a "raise your hand" feature for attendees as well as having the ability to control the look & feel of the webinar/meeting environment (branding).

Hanna
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 8.12.2020

DON'T subscribe to Livestorm!!!

- It is very difficult to run a video from a Powerpoint presentation on the platform, the sound simply doesnt work. You have to download other softwares and have a very special organization to make it work. Of course when it's your first webinar and you have no idea what the hell is going on... you are happy to be organized and rehearse as it took us 24hours to figure it out, thanks to the ZERO HELP from customer service!
- Sometimes... you don't know why or when... your speaker's Powerpoint presentation wont work on Livestorm. It will only be a black screen... For NO REASON AT ALL!!! Just that the platform is not technically ready!!! Again, we were luck to rehearse in advance but I lost 48hours of the time of a very important surgon who was my speaker and stressed out a lot about this technical problem, she went to buy new webcams, eternal microphones.... we even payed for 12hourse help from a technician to go see her in Israel and try to figure it out!!! Nothing worked! Of course NO CUTOMER SERVICE was answering my complaints except only one hour before the webinar to tell me that it wasnt a fixable problem... I had to PAY AN OTHER SUNSCRIBTION TO ZOOM 1 hour before my webinar and send the new link to all my participants... of course it worked perfectly on zoom in one second!
I cant tell you how disapointed I am in Livestorm, I have no trust in them anymore, I am complaining to everyone about it and cant even get an answer for the customer service !

Vorteile

The design of the software is nice. We chose it originally because it is a French company.

Nachteile

This software is not ready to be used for the general public. I have had many technical problems that completely enabled my webinar to start, mostly because of incompatibility with Powerpoint presentations. Powerpoint presentations are often at the core of a webinar... there CANT BE ANY INCOMPATIBILITY!
Also, there is NO COMPETENT NOR ACTIVE CUSTOMER SERVICE. I am paying 2500 dollars a year to speak to a chat bot and maybe have someone answering my questions 24hours after I need an answer!!!
ALSO, it is extremely EXPENSIVE, has no cost flexibility, if you need only one month webinar with more than 250 subscribers you have to pay for the whole year

Antwort von Livestorm

Hi Hanna,
We are truly sorry to read about this experience. Our platform at that time only supported sharing PowerPoint slides via screen sharing, rather than sending.

Moreover, we are sorry to hear that our customer service did not meet your expectations. After examination, our Support team worked closely with you and was in touch within 1 hour of your first correspondence with us. We apologize if this was not sufficient.

With regards to our pricing plan, it's our mission to be as clear and transparent as possible. As outlined on our pricing page, we offer the ability to choose between annual and monthly plans. There's also options to further customize your plan.

We were sorry to hear about this experience and after discussion in December, our Support team had provided you with a full refund. We reviewed your comment again carefully and we'll take it into consideration to continue providing our customers and users with a great experience.

All the best,
Daniella from Livestorm

Beantwortet am 17.2.2021
Christina
Christina
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 7.5.2022

Livestorm this is a good product with excellent connectivity capabilities.

Thanks to this platform, we've been able to include viewers from all around the world in our live broadcasts. Thank you to the Livestorm crew, who I'm sure are doing their best to keep everything up and running during this difficult moment in the globe.

Vorteile

I appreciate that this application may be used for a variety of meeting formats, including standard video conferences, webinars, virtual events, and even fully automated webinars. With Livestorm, you don't have to juggle several tools. You can perform all of your marketing from a single dashboard, making it easier. There is no clutter in the user interface. It's easy to use and I enjoy it. I also like the opportunity to make meetings and events more engaging by including tools like chat, surveys, guest speakers/presenters, and Q&A. These tools may add a lot of oomph to your event.

Nachteile

For the hosts/guest speakers of a webinar, it would be excellent to have a private chat tool that allows them to discuss which questions they should respond to live and which they should address off-line.

Helen
  • Branche: E-Learning
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.5.2020

Outstanding product - best combination of features I've found

It has allowed us to pivot our face to face solutions into online ones, rapidly and cost effectively, to respond to the business challenges introduced through the Covid-19 pandemic. Our customers are happy and responsive, and we haven't had any utilization issues or problems from any client thus far. The customer service is excellent, although I would enjoy a live chat functionality, and honestly after investigating many other platforms, I can say this one beats the competition hands down.

Vorteile

For us, the crucial aspects were the customisation of the registration process (in this case via Zapier which we already use) and the ease of applying consistent branding across multiple webinars with the Duplicate option. The reporting is detailed and simple to use, and the metrics regarding attendance have given us key insights into our user base. The ease of on-demand and replay features also stands out. Lastly, the customer support has been outstanding. I absolutely recommend this product, we were up and running with a branded webinar in less than 10 minutes.

Nachteile

Honestly, the platform does everything we need. If I had to highlight anything, I'd like to be able to customise reporting a bit more and b) the process of asking for an export, waiting for a mail, and then downloading the export is a bit clunky.

I've had several issues with invites being flagged as spam, despite clients whitelisting the relevant domains, and it would be nice to be able to register (rather than invite) people for a webinar directly from the dashboard rather than requiring Zapier, and it would be nice to customise the timing of the triggered mails going out before/after a webinar.

In Betracht gezogene Alternativen

WebinarNinja, Zoho Meeting, Zoom Events and Webinars, GoTo Meeting und StarLeaf

Gründe für den Wechsel zu Livestorm

a) no need to install client app/software b) suitable price point c) integrations via Napier d) ease of replay/on-demand functionality e) simplicity of interface for my team to configure webinars and manage attendees
Sam
Sam
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
2
Kundenbetreuung
1

1
Bewertet am 17.2.2020

Good Promise very appalling Product

Initial complaint was brushed of as a technical error.
Someone did call us to apologize and offer us a "compensation" only if we subscribed for one year !
Second support ticket was greeted with a message telling us their team was on a skiing holiday...
Last support ticket is still un-answered, whilst they imply that the sound issue was coming from our connectivity issue while the facts show that this is not the case.
This is a beta product, would definitely not recommend this app for a business webinar !

Vorteile

Ease of use and online web interface is definitely the best feature of this app

Nachteile

Very low conversion rates on webinar landing page!

Very little custom personalization can be done on the subscription page

Option to accept only professional emails made us lost subscribers of a listed company !! Listed company that had a domain nothing to do with public webmail domain.

Voice quality when presenting a webinar with two users was catastrophic, the cause was not a connectivity issue but a bug with Livestorm that made it impossible to have two presenters have their mics on !

Chat notifications are on by default for the speakers resulting in an inaudible echo...

In Betracht gezogene Alternativen

WebinarNinja

Antwort von Livestorm

Hi Sam,

This is Elif from Livestorm, reaching out to you on behalf of the whole team.

Please know that we're sincerely sorry for the bad experience that you had with our platform.

We take pride in our customer care and strive to be as reactive as possible. In the case of special circumstances, we proactively notify our users in advance. Two members of our customer care team followed up on the issues that you've submitted on your end. We apologize if you didn't find our responses satisfactory.

We've verified the email address in question, and see that there are registrations with that email domain in our system. Regarding the audio issues, please know that live streaming relies heavily on environmental factors like your internet connection.

We strive to give the best experience to all our users, so we certainly dropped the ball here! We will keep reviewing what happened and make sure that everything is running smoothly on our end.

Thank you for trying us out!

Best,
Elif

Beantwortet am 17.2.2021
Justin
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 28.9.2020

Glitchy and Problematic from Day 1 - Gave them multiple chances to fix and rectify

We had a screenshare issue with our very first webinar. We were advised by support to use a different browser, told to reset some settings on our devices to let it better perform. Tested this in a test webinar, inquired if we'd need to reset before each webinar, and they said no, but it continued to be problematic. Then we started having audio issues and blurry imagery. We thought that when comparing webinar softwares, the one thing that everyone was doing well was the core of the technology - being able to display screen + video + audio without problem on everyone's devices. We were only really comparing the niceties that come with it (marketing features) but we deeply regret making that assumption. We ended up with 3-4 botched webinars that made a poor impression on potential customers, and support wasn't interested in compensating us for the inconvenience, which is why I'm writing this: to alert other users who might be giving this company too much credit for things to work the way they're supposed to. You shouldn't have to bend over backwards to show your screen, video, and audio without a hitch.

Vorteile

Nice registration pages. Ability to have multiple moderators assisting with answering Questions & Chats. Email reminders prior to event start. Nice reporting.

Nachteile

Showing my screen on a Mac was glitchy and inconsistent, and pixelated & blurry at times. Audio issues that made me sound like a frog, despite using multiple different audio inputs. Confusing interface with "Sessions" vs. "Webinars" and peculiar way to modify options for each webinar (or session?). No willingness by support to offer any compensation for multiple botched webinars.

In Betracht gezogene Alternativen

Demio

Warum Livestorm gewählt wurde

Wanted a sexier user interface, better marketing options before & after the webinar.

Zuvor genutzte Software

Zoom Events and Webinars

Gründe für den Wechsel zu Livestorm

We ended up using both but have canceled Livestorm now after what happened.

Antwort von Livestorm

Hi Justin,

We're sorry to see you've had a disappointing experience with Livestorm. We understand your frustration in light of these difficulties. We are constantly working towards having the best product possible, which means dedicating the majority of our resources to stability and support. Sometimes issues occur that are out of our hands due to our user's specific setups.

We do apologize for the poor experience you had, and we'll continue to strive towards improving and perfecting Livestorm.

Best,

The Livestorm Team

Beantwortet am 7.10.2020
Josseline
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 10.6.2021

Livestorm or how to organize a webinar with peace of mind

Very good experience with Livestorm to organize an online training: simplicity and efficiency in the use for the participants as well as for the preparers of the event, with the possibility to collect interesting statistical data compared to other software of the kind. I highly recommend this service!

Vorteile

-Easy to use for administrators, speakers and participants ;
-No technical problems found during our webinar which hosted almost 200 participants with 6 speakers and 3 technicians ;
-This service will be gladly used for our future online events ;
-Ease of obtaining analytical results for the company and ergonomic comfort

Nachteile

-Some analytical results difficult to obtain (e.g. participants by city)
-Some technical problems encountered with some speakers in preparation of a webinar

In Betracht gezogene Alternativen

Microsoft Teams und Zoom Events and Webinars

Gründe für den Wechsel zu Livestorm

For the general experience described above. I was not disappointed with the service offered and thank the Livestorm team for the transparency of their product.
Alfred
Alfred
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 17.12.2021

Best Software for Meetings

Training my clients has not been easy. But everything has been running smoothly since I started using Livestorm. I now conduct all my training sessions in real-time. I only need internet connection to access the platform from any place with a browser. No download is needed.

Vorteile

I can manage attendees easily through screen sharing. It is easy to set up webinars. The interface is user-friendly making it easy to use. With the interactive interface, I can invite users to speak on the stage and ask their questions.

Nachteile

It doesn’t support PowerPoint presentations. The sound is not working with the PowerPoint presentations. So, you need to download additional software to integrate so you can hear the sound.

Pia
  • Branche: Biotechnologie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.9.2020

An intuitive, cost-effective platform with great customer support

It has been so much less stressful to hold webinars, and has encouraged us as an organisation to set up and carry out more.

Vorteile

It's intuitive to use - you can set up and custom design a webinar in minutes, even if you've never seen the platform before
It has great integration options
It's easy for speakers to access, and it's easy to make people speakers during a webinar
It has all the tracking options you would expect to get with a webinar platform
It's a cost of the price of the webinar platform we were using
Customer support is excellent

Nachteile

It would be nice to have a private chat function for the hosts/guest speakers during a webinar - this would allow the hosts/guest speakers to discuss which questions to answer live, which to take off-line, and what order to go through them

Emma
  • Branche: E-Learning
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.8.2019

Professional and engaging!

Vorteile

We use Livestorm for the weekly webinars we run in our 7-week online leadership program, Leadership Beyond the Theory. For past cohorts, we used a different webinar software, but Livestorm is brilliant - we will never go back! Our students love the interactive nature of it (polls, chat and questions are really easy to see and use), and from a moderator and host point of view, it's incredibly easy and fun to use. The reminder emails are awesome and I'm confident that the emails led to an increased attendance rate overall. Did I mention how great the polls are? Really useful for collecting important customer information. Great customer service, even with the timezone difference between France and Australia they made time to video call me and help with different bits and pieces. Highly recommend!

Nachteile

The only thing that I found tricky was making sure our internet was strong enough to run it at a high quality - the other webinar software we used was an app on the computer so quality was the same all the time, but because Livestorm streams through the internet you have to have good speeds (which Australia typically doesn't! When we ran the webinars from the US we had more than enough internet strength to run a really high-quality video).

Antwort von Livestorm

Thanks Emma, that's great feedback.

The fact that we're streaming through a browser indeed demands a bit more resources both in computer power and internet speed, but it's quite close.

The pros of our tech is that the protocol is open-source, fully encrypted, and obviously does not demand any downloads.

I strongly suggest going through our docs to get the ideal bandwidth, best practices, and the tool to test your environment.

Beantwortet am 28.8.2019
Emilie
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 23.10.2022

Une solution de streaming ultra professionnelle

Je l'utilise pour la mise en place de Webinaire nires que j'anime auprès de clients et de prospects.

Vorteile

La qualité de la mise en place et de la diffusion. Qui fait de chaque séance un moment très professionnel

Nachteile

Le cout est élevé je trouve, même si c'est un outil essentiel pour mon activité il vient nettement alourdir mes charges mensuelles.

Kate
Kate
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 7.3.2022

Wonderful for Webinars, Less Great for Bigger Events

It's fantastic for webinars. We host a few webinars a month in Livestorm and it's easy to use and affordable. Best solution for such a simple use case.

Vorteile

Livestorm is affordable and intuitive and it's probably my favorite introductory software for webinars. It's so easy for people on your team to use and it automates your event communications and allows you to have webinars available on-demand as well.

Nachteile

There are some features that I know are features but feel like bugs. For example, when you use the event automation to play videos in succession, there's an issue where it'll play two audio feeds simultaneously so it sounds like an echo. And also, if someone joins partway through a session, the video feed will start from the beginning but the chat feed is in real time so it's not synced up.

In Betracht gezogene Alternativen

ON24

Gründe für den Wechsel zu Livestorm

Way more appropriate for our use case
Enrique
  • Branche: Eventservice
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 13.5.2020

It would be great if you...

We have manage to continue with our events, and led us to new options.

Vorteile

It´s a more complete solution for webinars and online events, analitics. fast respond of help center. friendly to use.

Nachteile

Lack of : Simultaneous interpretation in a different audio channel within webinar room so that attendees can select which audio to listen, Camera enhancement, background removal, full customization of registration page and email invite, if possible background opacity option, size and position of elements within registration page, more branding options inside the webinar room. Rise of hand to see when somebody typed a question. GC included for underneath labeling. it would be great to share ppts within the webinar room.... and not just pdf and video files...

394 Bewertungen

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