TSI is a comprehensive collections service agency that offers end-to-end accounts receivable management and debt collections services for pre and post charge-offs. By utilizing a predictive analytics platform, TSI streamlines recover strategies to achieve exceptional results for debt collections. For account management, TSI offers an online portal to access reports, manage accounts, and make new placements.
Using a customer-centric approach, TSI maintains and improves customers relationships and TSI provides more options for customers to pay-off past debt obligations.With TSI's multi-channel solutions, TSI utilizes reminders, calls, and and letters to improve responses for overdue payments. TSI is designed to cover first and third-party collections, insurance follow-ups, and denials and also provide back office support.
With the highest levels of security controls and certificates, TSI maintains data security and compliance in order to minimize risks and maximize customer satisfaction. TSI is HIPAA, ISO 27001, PCI DSS 3.2, NIST, and FISMA compliant.