CWX


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1 Bewertung (5/5)
 
Designed for the medical, utility, telecommunication, and educational industries, CollectionWorks software solution, CWX,  is a cloud-based and on-premise collection software for small to medium-sized businesses. CWX helps businesses manage in-house collections with real-time updates, account management features, automated functionality and powerful reporting. In addition, CollectionWorks offers HIPAA-compliant collection and billing services to help businesses manage the collection process and improve account receivable (AR) operations. CollectionWorks provides FDCPA trained professionals as well as pre-collect programs.  CWX allows businesses to maintain control over accounts for a longer period of time to ensure that proper communication is sent out to customers, to help maintain relationships. CWX is able to electronically update all customer account information including demographics and payment details as well as update the status and assignments of all accounts. Managers can set up automated workflows to automatically print letters and send out email notifications. CWX also utilizes powerful reporting tools to help managers analyze and examine accounts before sending them off to third-party collection agencies.
 

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1 Bewertungen über CWX

 

Alexis R. Branche: Automotive Anzahl der Mitarbeiter:  11-50 Mitarbeiter Mitarbeiteranzahl:  11-50 Mitarbeiter

28.3.2018

28.3.2018

Quelle der Bewertung: Capterra

Excellent collection software for companies.

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

Improvement in the audits of the collection system, growth and monitoring of payment commitments with our customers.

Vorteile

*. It is an excellent platform for collection systems of small, medium and large companies, with outstanding features in credit reports, collections and payment plans.

*. It has an electronic update of the demographic information of the client, which guarantees that we always know where it is located.

*. Digital interface for the customer billing system, since it has automated systems which generate letters and emails to generate notices or define their status within the system, which guarantees the customer to reinforce their verbal commitments.

*. Its report system is quite detailed, it makes it possible to establish payment arrangements to follow up on them, fulfilling audit parameters.

Nachteile

I have nothing negative to add about the platform, except that they must improve their website, which guarantees and increases the capacity to increase their client base since it is an excellent software.