Mirro

Vorteile

Friendly platform, got easier to use throughout time and it is continuously growing/improving its features. Love the Kudos system.

Nachteile

Nothing specific; maybe regarding the "Dark mode" option, which when applied does not seem to be that user friendly considering the platform's font (all that is not bold gets harder to read/follow).

Vorteile

The user interface, the access granted for users, the exports, database, attendance records, employee management, feedback area, OKRs.

Nachteile

The latest changes on uploading docs (as HR) for employees. Please bring back the old bulk upload!

Vorteile

Before the implementation, the sales team offered a lot of useful information very patiently. Even the [SENSITIVE CONTENT HIDDEN] was willing to meet our team to answer possible questions, and this I appreciated a lot. The implementation support was flawless, responsiveness to emails was very fast.
I like the ease of use, some of the functionalities (like kudos and the interactive homepage) are cool, also the "have you met X" is a nice functionality. It was (in theory) easy to implement the software in our company.

Nachteile

I already suggested adding some new functionalities that would be helpful for our organisation. Although the sales presentation was impressive, the application has some bugs that interfered with the implementation part. The good part is that their representative (Lavinia) helped me during this process. I think the biggest issue I had so far was that we had co edit some of the information (for all the colleagues) manually - if we were a bigger company, this would have been a lot more time-consuming.

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Warum Mirro gewählt wurde

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Gründe für den Wechsel zu Mirro

Vorteile

Very collaborative. Helpful for brainstorming and working async.

Nachteile

It takes some getting used to when using the whiteboard function. But not really a con.

Vorteile

The user interface, the team, the OKRs functionality

Nachteile

The time they did not have a native mobile app

Vorteile

I love the simple interface and how intuitive everything is. I didn’t need an onboarding to start using it. It gives a holistic overview on what’s happening in the company and it’s a fun way to know your colleagues when you’re new, to give and receive recognition.
Small things like social media type of interactions makes Mirro a tool that incentivizes employees to perform tasks that otherwise would be considered “chores”.
I like the ease of use and clear way of displaying information, clean design and logical flows from an UX perspective.

Nachteile

The fact that upon logging in, even if i tick the “Remember me” check box, I always have to type my email. Seems like a bug, so it’s not that bad, but slightly frustrating to have a feature that doesn’t work.

Vorteile

When it comes to performance management, Mirro offers the best features.
Despite being well equipped, using and understanding Mirro is easy and it comes at an amazing cost.

Nachteile

So far so good with Mirro. It has been effective.

Vorteile

The ability to put 'sticky' notes on the calendar.

Nachteile

There were issues initially setting up meeting leaders.

Vorteile

Easy to use, I have all my employee information in one place, I don't have to ask someone how many vacation days I have or which team does a person belong to.

Nachteile

not very straightforward approach to OKRs and team goals setup.

Vorteile

Feedback requests and giving feedback. The flow is really intuitive and easy to complete.

Nachteile

PTO/Holidays section. The top section for some reason is not clear enough. Too many cards with numbers and they are not clear from the first glance. I still need to read each one of them to get to " how many days do I have left in this year"

Vorteile

ease of use and flexibility of changes in application design

Nachteile

I use integrations less because they are not intuitive

Vorteile

I really like its Kudos feature allowing for a positive work environments within the office. I find the design easy to use.

Nachteile

Initially when we started using this application it was difficult for me to navigate across different sections.

Vorteile

Easy program to use with non computer savvy employees

Nachteile

Explaining how to use it, to older employees

Vorteile

What I like most is that we can provide timely and meaningful feedback to your colleagues and formally recognize your work environment, culture, teamwork, and contribution to performance.As a strong ally of personnel, it is very useful for simplifying procedures and shortening time. All of this is possible because their excellent customer experience team is always ready to answer all our questions and combine schedules to achieve the best possible performance.

Nachteile

On the downside, I found no ability to track salary with all bonuses in addition to each employee's negotiated salary. From the point of view of the wage area, I would like to have the opportunity to introduce(via data import) Monthly salary including bonus for each employee.

Vorteile

The product is intuitive, user-friendly, it brings a positive impact to the idea of congratulating your colleagues for their contribution & efforts. I like the 'Give Kudos' feature the most.

Nachteile

Nothing I could think of - I really enjoy using the tool.

Vorteile

Is not just a tool where I go when I have to make a leave request. The news feed where we have the activity news, kudos and feedback is amazing and keep people connected in a positive vibe. I feel very useful about the okrs feature and the performance tool feature.

Nachteile

Very confusing to find the leave requests I approved, when someone in my team for whom I manage the leave requests. Also, in my leave requests sometimes is hard to understand how many days I have left ( the days related to the months worked in the year could be a smaller information, not the first I see there)

Vorteile

Keeping all work-related enquiries/documents under a single roof is a step forward in diminishing the time spent doing old style paperwork.
I've mostly used feedback and leave request systems, never had a problem in understanding how they work, very intuitive designing overall.

Nachteile

Activity feed being spamed with work anniversaries of 7 days / 42 etc. Not sure if it's customisable by admins, in my opinion the minimum should be 3 months.

Would love the ability to book half-a-day off.

Vorteile

The easy evidence of the vacation days. So is great also for employer and also for employee.

Nachteile

Everything is great. No need to make improvements, at least from my P.O.V.

Vorteile

you can easily see the colleagues statuses, their achievements and you can sync with their calendar

Nachteile

a bit difficult to browse in but great features

Vorteile

Great product with a fresh and nice design. Easy to use tool that helps teams align to company objectives and grow a culture of continuous feedback. It saves me time.

Nachteile

I do not consider other features necessary.

Vorteile

Easy to use and new things always come.

Nachteile

I haven't found anything Yet that I don't like.

Vorteile

The features that we use every day are Kudos and Reporting. We really like that is built around creating a culture of feedback and also the fact that we can link everything with our core values.

Nachteile

The interface is a bit hard to use and it takes a bit of time to get used to it. Also, it would be great to have all the paperwork required by the Romanian law covered.

Vorteile

I really appreciate that this software has a friendly user interface and it can be used for a lots of things like giving or recieving feedbacks from our colleagues, giving kudos, performance evaluations and for more another administration and HR works. A big kudos for all the team members that implement this software and for support team as well, because they always answer to our questions and are very responsive.

Nachteile

I didn't find something that can be improved and i am really happy to use this software daily.

Vorteile

I like the fact that the application simplifies all my HR interactions and provides me clarity for what could be going on with teammates, as it's hard to observe or keep up with changes in a remote environment.

Nachteile

I'm not sure if it's implemented yet or not, but I think one small improvement I could see made is for half-day vacation requests being trackable on site, rather than just taking a full day and mentioning in comments for HR that it's only for half a day.

Vorteile

I likes the most that a lot of important features in the HR life of the organization are here and there is openness from the developers to add things that prove to be usefull for all of their users.

Nachteile

It is harder to clarify the element of vacations, because different companies have different ocazions for which they offers vacation days and if the program they use is different than the one in mirro, there can be errors in loading these days dirrectly in a database.

Vorteile

Mirro allows you to track your performance. Review and edits objectives. Receive supervisor feedback and also input feedback. It really helps me keep my goals on track. I love you can give feedback on other employees.

Nachteile

There is nothing I don't like about it.

Vorteile

Performance management and reports, and also I love the relationship with the supplier

Nachteile

Rigidity for vacay types, and I don't like that it doesn't have recruitment support. Also Mirro didn't cover ITM mandatory stuff like attendance sheet.

Vorteile

Using it to see anyversaries and to manage days off

Nachteile

Haven’t use it for performance tracking yet or social - not necessary not good, just didn’t gave the oportunity

Vorteile

Infos about colleagues and vacation days administration

Nachteile

I find the login flow pretty weird, in my opinion.

Vorteile

It is easy to use and has a nice interface

Nachteile

At first, i was kinda confused when I used it

Vorteile

I like that I can see my new colleagues and info concerning me. I can easily make a vacation request and see celebrations.

Nachteile

I don't like that I cannot find easily this page https://app.mirro.io/users/{id}/employee.

Vorteile

The user interface is top notch - very easy to use!

Nachteile

Nothing to complain about yet - seems great

Vorteile

Information export (employee data and leave centralization)

Nachteile

If a colleague substitutes a substitute for one or more days of leave, that colleague cannot take leave during the same period.

Vorteile

The design is the best! It's very friendly and colorful, it keeps you in a good mood, and it's making me want to spend more time on the app! Another amazing thing is the fact that we can give each other kudos and feedback, it's very easy to use, and keeps the team engaged. A big plus for the GIFs, we use them all the time in the comment section!

Nachteile

As an admin, I feel like there is room for improvement in the next areas:
- export payroll: the excel is great and it has a lot of useful information, but after I download it I have to manually make room to see the names or the days that our colleagues had paid vacation. I am mentioning this because Mirro got us used to a cute and cozy design, and when you download the export, it kinda lowers expectations.

- some functionalities are a bit complicated to use: for example, as an admin, if I want to add extra free days, I have to make a lot of steps to make that happen. It would help if I could to that by 2 steps, 2 buttons.

- also as an admin, I feel like it would be great to have a better view on the people who took the day off. Right now I have to check it, but maybe if there was a calendar on the right with the names of the people who have the day of, it would be great.

- Kudos: this is the best feature, and we like to implement it more within the company, so it would help if we would have a database with specific numbers and dates for the Kudos given/received.

Vorteile

It was a great asset to our company. After the first presentation I really loved the openness to solve any situation adapted to our profile. The fact that you see a company so flexible and willing to adapt to our needs was a big plus. The platform covers mostly everything related to personnel management for our head quarters and also for the other subsidiaries, which is so great for us. We are a big team...all togheter on Mirro, no matter what country we work from.

Nachteile

We had some aspects that needed improvement in the begining ...but they were solved very quickly.

Vorteile

Covers performance management impeccably: besides OKRs and formal performance evaluations, you get to give timely and meaningful feedback to colleagues and formally recognize contributions to work environment, culture, team spirit, as well as business results.

Peer to peer, manager to individual contributor, top-down, bottom-up: it greatly facilitates open communication and allows for incremental and constant improvements to work done.

Dashboard makes it impossible to forget milestones such as quarterly reviews, birthdays, company anniversaries. User experience is friendly, new hires can on-board themselves in no time.

In terms of HR Admin work, Mirro has saved a ton of time and countless Excel files have happily been deleted for good: timesheets, contracts, employment documents, leave planning, replacement policies...

The Customer Service team is highly responsive and will help with any request in no time.

Nachteile

Being one of the early adopters, I would've loved to see this product go to market sooner.

Vorteile

I like the fact that I can see which colleagues are on vacation and the fact that I can see their birthdays. I like the fact that we can offer Kudos for a better day or for a successful company, this aspect motivates us a lot. I appreciate the fact that I can set my own goals, I can pursue them, but I can also set goals in my team. I can have an overview of the organization through teams and departments. I can ask for feedback and track my performance history. We can add comments and can interact through emojis with colleagues. It's easy to browse in the app, I like the menu and it has nice visual features.

Nachteile

Honestly, I don't think I have something that I like least. I enjoy using the application, especially because I can use it on my laptop or my phone.

Vorteile

Clarity provided by the Leave & Attendance section!

Nachteile

Salary section should be customized according to fixed salaries and the frequency of bonuses.

Vorteile

Software was easy to implement and use. Team was supportive during and after implementation

Nachteile

The team is very proactive with any changes, updates and customization

Vorteile

Well - I really enjoy the fact that I can request feedback.
It would, however, be more useful to actually get a follow up on those items - because I think they can easily be ignored atm.

Nachteile

I don't really appreciate the phrasing, to be honest. It just seem sort of like a kid that's trying too hard.

Vorteile

I love the feedback functionality, I see it as the core of the app. Creative people always want to express themselves in any way, shape, or form so providing them with a tool for feedback, suggestions, and praise turned out to be a total game-changer.

Nachteile

It is a very complex app, it takes some time to get used to all the functionality, but the usability is good, you will get there soon.

Vorteile

I love the Kudos feature. It really helps create a more cohesive team spirit when working remote. I also like the interface and how easy it is for me to manage my team's vacation days and cross compare to all the members of the organisation.

Nachteile

I would like to have more options when it comes to evaluations. An option for tables or something more number-friendly would be great.

Vorteile

- Easy to use
- Multiple onboarding opportunities
- A lot of functionalities offered even on the template generation of documents

Nachteile

-The fact that you can not manage the worked hours of the colleagues I manage

Vorteile

Easy to use, lots of personalised features and nice celebrating messages.

Nachteile

Nothing to add here, it has all I need for my area

Vorteile

The social component and the fact that I can track objectives: either mine, or my teams'.
It's fairly easy to use and the interface is responsive on phone, tablet or desktop regardless of the operating system which is a big plus.

Nachteile

The fact that I can't choose what information (badges, objectives) to display on my profile (as a user).
Also, it would be nice to let each user visually customize his personal page (backgrounds, accents, etc.)

Would be nice to also have some reacts that can be used on posts, similar to linkedin.

Vorteile

It is very easy to use and has efficient features.

Nachteile

It doesn't have the option to pause your activity and restart it at some point later, at least in my case. You can only stop the clock when you check out from work.

Vorteile

Mirro friendly system has been well received by our employees in Germany, Ecuador, Portugal, France and Brazil. We are now more connected and attentive to all the needs of our employees in request of vacations, medical leaves and work away in the same platform. Is very useful for the simplicity of the procedures that saves time in HR as a great ally. All of this is possible because of their excelent Custumer Experience Team always willing to resolve all our doubts coupling our schedules to get the best performance.

Nachteile

I would like to see full performance of the app after the updates.

Vorteile

- You can have a better view of the organization chart
- It's easier to manage holidays and flexi time
- It's nice that you can give/receive feedback in an organized environment and the kudos feature can be very beneficial for all the employees

Nachteile

The feedback request pages, both "FOR ME" and "FROM ME", are hard to be used because you can't open the "Perspective" in another tab. If you just click on the button, when you go back, the context is lost and the filters should be set again, which can be annoying sometimes.

Vorteile

- the friendly look and ease of use
- the stucture because it can be used as na HR tool but also as a performance management tool

Nachteile

- there are still some errors (for instance, some leave requests may show the wrong number of working day and a new requeste must be made)
- the performance review should allow you to select grades for the OKRs and make a total in the end
- a help manual could be helpful especially when setting okrs.

Vorteile

I love Mirro because it allows us to keep track of our holiday days and see when our colleagues are off. It is also synchronized with Teams, so those will be automatically added to our calendar.

Nachteile

I don't think there is something that should be changed about Mirro. Tho, it would be nice to add more reactions (e.g. love, haha, angry), as Facebook has :D