Clearwave


Clearwave Logo

 

29 Bewertungen (4,5/5)
 
Clearwave is a patient management software designed to help medical institutions manage administrative operations and streamline patient check-ins via mobile devices, tablets and kiosks. Users can verify clients' insurance eligibility, gain insights into patient demographics and process transactions in real-time. Hospitals can collect patients' information using multilingual intake forms and remind them about upcoming appointments via notifications. Organizations can use the automated collections module to store clients' credit card details in a database for future reference. Additionally, it provides virtual waiting rooms, allowing patients to streamline registration and pre-consultation processes from mobile devices. Clearwave offers an application programming interface (API), which helps users integrate the system with various third-party EMR/EHR applications including AdvancedMD, athenahealth, Compulink and more. Pricing is available on request and support is extended via live chat, phone and other online measures.
 

Clearwave - Clearwave dashboard
 
  • Clearwave - Clearwave dashboard
    Clearwave dashboard
  • Clearwave - Clearwave check-in kiosk
    Clearwave check-in kiosk
Unterstützte Betriebssysteme:
Mac OS, Webbrowser (OS-agnostisch)

29 Bewertungen über Clearwave

 

Albert F. Branche: Gesundheit, Wellness & Fitness Anzahl der Mitarbeiter:  501-1.000 Mitarbeiter Mitarbeiteranzahl:  501-1.000 Mitarbeiter

15.3.2020

15.3.2020

Quelle der Bewertung: Capterra

Support is Exceptional

Übersetzen auf: Deutsch
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Clearwave has been an amazing partner. They listen to our crazy ideas and often help us implement them by coming up with a creative solution. They are extremely responsive... In fact, I use the term "Clearwave Level Support" to mean... Wow! The best support I've experienced in many years...

Vorteile

Well, the most impactful result of implementing Clearwave was the elimination of lines during Registration. Our Staff and Patients loved that.

Nachteile

I have to reach deep for any complaints... Perhaps the fact that higher level logic is not associated with custom fields. We may be unique in our extensive use of those though, so I am not sure how much that would affect a normal customer.

Jason B. Branche: Gesundheit, Wellness & Fitness Anzahl der Mitarbeiter:  201-500 Mitarbeiter Mitarbeiteranzahl:  201-500 Mitarbeiter

11.3.2020

11.3.2020

Quelle der Bewertung: Capterra

Clearwave in a Urology Practice

Übersetzen auf: Deutsch
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Clearwave has excellent customer service and has been a great partner.

Vorteile

The kiosk are very user friendly. They verify eligibility, collect patient payment, and improve the speed and accuracy of the registration process.

Nachteile

The integration with some electronic health records are limited.

Shannon H. Branche: Gesundheit, Wellness & Fitness Anzahl der Mitarbeiter:  51-200 Mitarbeiter Mitarbeiteranzahl:  51-200 Mitarbeiter

11.3.2020

11.3.2020

Quelle der Bewertung: Capterra

Excellent Customer Service

Übersetzen auf: Deutsch
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Vorteile

The insurance verification is the most useful tool.

Nachteile

Getting staff and patients excited about the features. 2 years out and patients still have issue with using the kiosk over checking in with staff.

Bradley D. Branche: Medizinische Praxis Anzahl der Mitarbeiter:  201-500 Mitarbeiter Mitarbeiteranzahl:  201-500 Mitarbeiter

11.3.2020

11.3.2020

Quelle der Bewertung: Capterra

Clearwave

Übersetzen auf: Deutsch
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Vorteile

Implementing the Clearwave kiosk, has streamlined our check-in process across the board. Before Clearwave, our patient's were required to fill out at least 7-10 pages of information, in order to update their records for the visit date. We are now down to one page, with the potential to go paperless by the end of the year! The savings in paper & ink alone have saved us thousands of dollars. The mobile pre-check is also pretty convenient for tech-savvy patients. I'm also very impressed with their development team, and the fact that they listen to feedback from the users, and discover ways to improve the Clearwave experience.

Nachteile

Due to limitations within our EMR, we are unable to access all of the features available with Clearwave, but we are very satisfied with our current capabilities, and look forward to the new functionality once we switch to a different EMR platform.

Amanda W. Branche: Medizinische Praxis Anzahl der Mitarbeiter:  51-200 Mitarbeiter Mitarbeiteranzahl:  51-200 Mitarbeiter

11.3.2020

11.3.2020

Quelle der Bewertung: Capterra

Clearwave Kiosk

Übersetzen auf: Deutsch
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Vorteile

The integration process with our practice management system was seamless and the support staff was very attentive throughout the whole process. The Clearwave kiosk is very user-friendly and helps to relieve time and stress from our welcome desk staff members. In addition, our wait times have lessened, patients are now able to pre-register electronically before their appointment so there are less demographic errors since we are not having to manually enter the data, the insurance eligibility verification feature is more advanced than our practice management offers, our patients now have the option to receive text/email appointment reminders in English or Spanish, and our total collections have increased significantly.

Nachteile

Sometimes it feels like we are not utilizing Clearwave to the best of our ability due to the fact that our primary patient demographic is elderly and tends to be hesitant toward new technology.