Spiff

Vorteile

It's so much better then Xactly, the incumbent. It's clean, easy to use and the team loves it.

Nachteile

Sometimes it's hard to get a breakdown on a specific deal. The granularity of reporting could be better.

Vorteile

I love how I can always be up to date on my commissions without having to do the math myself. I still keep track of my commission myself to double check but Spiff has been great.

Nachteile

I used to not like that there wasn't an app for Android...but there is now and I love it. Thank you guys.

Vorteile

A decent set of folks trying to do the right thing if they had the bandwidth.

Nachteile

Terrible customer support which they admitted was a symptom of the acquisition. Same issues month in and month out impacted the morale of our sales org significantly. Our rev ops team has since implemented CaptivateIQ and the difference in the quality of the product and service is night and day.

Vorteile

Massive time savings and puts my mind at ease. If there are disputes between what I think I am owed and what the company thinks, it's visible at all times and I can raise attention to it. Now it's nobody's fault but mine if I don't get paid what I think I should

Nachteile

nothing, yet. An ability to refresh the sync between Salesforce a little more often might be nice

Vorteile

I love how Spiff lays out the specific commission amount for each pay period, so there's no confusion about what you'll earn for a month's commission check.

Nachteile

I wish the commission breakdown was a little more detailed for each sale, so we know exactly why we're getting paid a certain amount on a deal.

Vorteile

Knowing where I stand all the time from a commission standpoint is a great advantage, taking away surprises and allowing me to anticipate problems as well as identify errors or mistakes. Easy overall view of the values with drilldown on details and the possibility to report problems.

Nachteile

Lack of filtering by date, for instance, all earnings this quarter, last quarter, this year... The ability to export the information would be helpful as well.

Vorteile

It is easy to use and really helps me keep an eye on commissions and know if I am getting paid what I should be.

Nachteile

I just wish I had been using it longer because I am still learning how to use it.

Vorteile

The User interface was very clean and understandable.
No training necessary.
Replaced a very difficult process at our org.

Nachteile

Would love to see some functionality around being able to pick and choose which pay periods I am looking at.

Vorteile

Spiff is online commission calculation tool where complex commision structure will analyse and calculate the commission easily

Nachteile

Overall cost is very high for Normal person. Not friendly for understanding. This software is useful for companies only not for normal business.

Vorteile

Great tool to track Compensation. Easy to use.

Nachteile

I don't have any issues with the software at this time. It has been a great improvement from what we were doing.

Vorteile

Spiff is very easy to use and helps us by providing and integrating all the information related to our commissions on one page. We can see all the deals that were closed during a specific period and accurately know the sum of the commissions associated with them. It's excellent that Spiff helps us study offers in detail and automatically calculates everything in detail, saving us hours that we used to spend in the past on commission calculations because our compensation plan was way too complicated to manage. Spiff has provided us with the required transparency in compensation plans, enabling managers to obtain accurate summaries, including all the details they need to understand, which speeds up the approval process. I also appreciate the handy charts, analytics, and reports as they save much time when it comes to data validation.

Nachteile

Spiff is perfect to a large extent, but it depends on the size of the user's knowledge of the platform's work as required, and access to the smooth handling of all tools requires completing the training period and acquiring the skills needed, and this will not take much time.

Vorteile

Spiff makes it easy for sales leaders to set goals and line up those goals with what each rep wants to achieve. I care about my reps and they care about reaching their potential, Spiff has added a visual reason for me to line up my goals with theirs and create belief in what they're doing. I love everything about it, but the conversation that have come from showing my reps where they are in their earnings, have bee unique!

Nachteile

Nothing now. - Honestly I have enjoyed the entire experience.

Vorteile

This product is very friendly to use, has easy navigation, and is time saving which is a huge benefit. This software has made calculating commissions hassle free, it has helped reduce commissions errors and has the versatility to deal with all the complexity of our commission tiers. It is hands down amazing.

Nachteile

I have not had any issues that come to mind.

Vorteile

I like that Spiff provides me with commission information in real-time as deals close.

Nachteile

I would like to see more robust year-to-date information to compare attainment. I understand that this is on the roadmap.

Vorteile

Spiff has been great for tracking commissions and making sure that I have full visibility into what I'm making each month. It's easy to use and has a seamless interface.

Nachteile

The organization of closed deals is a little frustrating because I have to scroll really far down and it feels as though it could be better organized. My top tab of commissions is really separated from the guaranteed commission and clawback tabs. I also could use a few more tiles up top such as one that shows my pro-rated annual quota since I started mid-year.

Vorteile

I absolutely love that the software has completely allowed me to delete all of my excel sheets, saved me from countless headaches of calculating my commissions and allows me to understand what I should expect from my next commission check. Absolutely amazing!

Nachteile

I wish I could make an edit to the software as a whole or make a specific request to an edit without having to directly talk with my manager or VP. An ability to message, or request an edit from my superiors would make things extremely convenient!

Vorteile

There are many things that I have found valuable with Spiff but the thing we like the most is the transparency it gives to the sales reps. Before Spiff we would spend hours making "commission sheets" to help show the sales rep why they were getting paid certain amounts on each deal. With Spiff the sales rep can see it in real time.

Nachteile

The only issue we are currently have (although it is being fixed) is how long it takes to refresh our data. Since we have a lot of deals closing each day it takes ~30min for the entire dataset to refresh

Vorteile

I like how easy it is to use and how it pulls the relevant data from SF.

Nachteile

Sometimes pulls the wrong information/ doesn't always equal the correct commission.

Vorteile

It is easy to see where my commission is at.

Nachteile

Nothing so far, I have really enjoyed using Spiff.

Vorteile

-It is such a simply idea but it has been needed for so long
-Not only to I get to see how much I will be paid on my next check, but I get to see why
-It is very easy to see claw backs and which accounts cancelled

Nachteile

-it is taking me some time for me to learn how to navigate around the site

Vorteile

It is very easy to login and have all of my commissions already calculated. No more doing all the math on my end to make sure things are correct.

Nachteile

The only thing I could complain about is that everything is linked to Salesforce so if something in Salesforce is not right then it will reflect in Spiff the same way.

Vorteile

We just started using Spiff and so far I love it! It's so nice to be able to access everything all in once place. No more excel spreadsheets, etc. Just a clean dashboard and easy access to view my commissions quickly.

Nachteile

I'd love to see quarterly bonuses added to the platform so I can view those as well.

Vorteile

I love it because its simple, very structured and I dont have to track everything on a spreadsheet and guess my commissions. This is awesome

Nachteile

Nothing really, a suggestion would be a mobile application but sounds like thats in the works already.

Vorteile

Very clean design. Fun colors. It makes everything very simple.

Nachteile

I want more report tools to compare this month to previous months.

Vorteile

Spiff automates so many tasks related to sales commissions that we did manually previously. It also makes it easy to change the compensation plan when needed and gives transparency to reps.

Nachteile

I don't ever like adding to the number of different software platforms that we use. In this case the benefits far outweigh this drawback however.

Vorteile

I love Spiff because it's easy to use. Instead of using spreadsheets and uploading our deals from Salesforce, Spiff let's us do this automatically. My commission's process has now been cut down by days. The people there are an absolute delight to work with. They're always willing to help and are quick to respond any time we have a question. It did take a while to set up, but

Nachteile

While they do have many capabilities, they are still growing in functionality. The platform has a lot of easy to use functions for me to calculate our commissions, but they're still working out other functions that we request. That being said, they always take our feedback and constantly keep us updated on that feedback.

Vorteile

I love that i can see my commissions and how it is broken down. It is a very user friendly platform.

Nachteile

I wish it updated in real time when deals were added. Also it always defaults to the first month i started using it. I wish it would default to the current month so i didn't have to change it every time

Vorteile

An easy dashboard that lets me know what my commission check will look like, in real time. I can see all my one-time and recurring deals whenever I want to. Complete with a breakdown of each deal. The integration with Salesforce means I get accurate numbers.

Nachteile

Ths salesperson view could use a month-over-month graphical view. It's easy for me to export and see this or to move back to past pay periods, so it's not a big deal, but this would make it even easier for me to compare my performance to past months.

Vorteile

It's reliability and how easy it is to use. I no longer second guess my comp calculations.

Nachteile

Because it saved me time at the end of the month I'm no longer staying late and looking like the last guy in the office at the end of the month. JK. But really, I don't have any negative feedback at this point.

Vorteile

As the VP of sales, we love Spiff! It provides my team real-time information and income data that helps motivate and drive my team to perform better and do more.

Nachteile

I wish onboarding was quicker. It would also be nice if we could customize it a little more.

Vorteile

I used to have to wait until a few days before pay day to understand what my commission checks would be, now with Spiff I can see it in real time and watch that number grow daily.

Nachteile

The quotas tab and timeline functionality needs work. Doesn't add much value or is not present.

Vorteile

This software is quite funky and makes use of innovation. I like the concept and the design of Spiff. It's very convenient to use. We can create our own flexible rules and helps in team management.

Nachteile

I am happy with the design and no faults detected.

Vorteile

I love that I can easily log on to Spiff to track my commission whenever I want to since my role is highly KPI driven and compensates for different stages in a sales cycle. It helps me to doublecheck my numbers/targets and compare on my CRM system so nothing gets missed by human error. It also helps me to budget for the coming month because of the visibility of how much commission I have made in real time. Very glad we introduced it to our sales team and that I can track it on the go!

Nachteile

Sometimes it kicks me out of the app when I press more details under a specific commission. But other than that, its user-friendly, very quick and self-intuitive!

Vorteile

Spiff is the most effective way to be able to track and monitor your commissions. It makes the process a million times easier than trying to keep track in an excel spreadsheet.

Nachteile

It seems like every month there are multiple reps reaching out about how their Spiff is incorrect. Maybe that's just admin error.

Vorteile

Love how easy it is to check my commission status at any part of the month and compare my trend over previous months.

It shows my quota and everything I need to know

Nachteile

I don't like how when looking at a commission period it shows opportunities closed from other months and quarters that aren't relevant to the filter.

Wish there was projection tools to see how much I could make based on my comp plan for the year

Vorteile

I like that it gives me a very clean initial user interface with options for viewing all kinds of advanced metrics for when i really want to dive in and breakdown my numbers.

Nachteile

Mostly Navigation, sometimes it's hard to find where the information that I am looking for is located.

Vorteile

Great that I can look realtime at my commissions. Very intuitive and easy to use.

Nachteile

Wish there were more analytics included, more visualized data showing my historical earnings, comparisons month-to-month, year-to-year, quarter-to-quarter, etc. Just more visualized data.

UX on a mobile phone browser isn't great. Not bad, but could be better.

Vorteile

It’s really easy to use. User friendly interface.

Nachteile

I don’t have anything I don’t like so far.

Vorteile

What I love most about Spiff is how user friendly it is. The convenience that it gives me as a sales rep to know exactly where my commissions are at for the month. Huge motivational tool for any rep.

Nachteile

Man that is tough... I have only have used Spiff for 3 months and have not had 1 issue.

Vorteile

Spiff makes it easy for me to know what I'm getting paid for commissions and why
It automatically syncs with Salesforce so it is updated quickly

Nachteile

It didn't always help me understand my commission percentages, but that is more of an in-house communication issue than a Spiff issue

Vorteile

Being able to see what my commission looks like at all times so that I can prepare for the month and see what else I need to sell. Before we had spiff I had no idea what my clawbacks were and no idea what I was going to get paid.

Nachteile

The mobile website could work a little better.

Vorteile

Easy to track in real-time my commissions, and the breakdown for every deal.

Nachteile

As of now, I don't think I can complain.

Vorteile

Love the integration with Salesforce to see my commissions in real-time.

Nachteile

It’s nice to see updated commissions just wish our salesforce integration resync’d with Spiff every few hours. I do understand that is possible, we just haven’t made the change on our end yet.

Vorteile

Its motivating to see the progress i'm making on my commissions as the month goes on.

Nachteile

I don't have anything negative to say. Still a new product but seems to work.

Vorteile

Spiff's team has been great about building features that are crucial to our success in managing multiple compensation plans. They've taken our existing commissions structure and modeled it in a way that's robust enough to handle our needs, but easy enough to navigate and update as needed.

Nachteile

Implementation cycle was a bit lengthy, but the end result was a software that works better than our excel model and is consistently accurate.

Vorteile

That it is automatically updated and shows my commissions throughout the month with ease. It's easy to check where I am at and make sure everything is accurate.

Nachteile

So far it's been amazing. I love it, we weren't using anything before but Spiff is great.

Vorteile

Really like how easy it is to see real time commission pay and the deals closed so far during the month.

Nachteile

There are not a ton of features. so if you are looking for something fancy this isn't for you.

Vorteile

It's easy to see the necessary data. I don't dive in and use it for more than where I am with my numbers and can reconcile any mistakes I have on my own end.

Nachteile

If this integrated directly with Salesforce where we could pull a report, that would be awesome!

Vorteile

It helps me to calculate my commissions without pulling out my calculator

Nachteile

sometimes it doesnt calculate correctly.

Vorteile

It makes it super easy for me to track my commissions.

Nachteile

I wish there were more data points. I'd love to also be able to communicate with accounting through the software.