Office Chat

Vorteile

I love that Office Chat connects our whole office, even those who are out traveling. We are able to keep up to date on all the events.

Nachteile

The only criticism that I have is that you cannot just delete unwanted old conversations. You have to leave the group and then it sends out an alert to the others.

Vorteile

This is very friendly software for chat in office and have good connection with office mate through office chat . Not only that it helps to build up good connections with client . And also when send messages we can know is it deliver to the person or not .

Nachteile

According to my interest less emojifies. Some to when shows my message delivered to the person but actually doesn’t deliver to person.

Vorteile

It's organized pretty obviously, with conversations with individuals labeled clearly and organized by recentness.

Nachteile

Every time I open my phone for any app, at least twice in ten minutes the app I am using will minimize as Office Chat opens. This is not in response to receiving a new message; it simply opens in the middle of literally anything else. Even if Office Chat is open as one of the other apps running in the background, it will minimize the other apps and impose itself for no apparent reason. Notably, I have an Android phone.

The computer version has no such issues.

Vorteile

Officechat is very simple to use. Simple sign on with your same company email address. You can have a list of most recent or frequently contacted coworkers, and you can have access to a list of all coworkers within the company that are logged in. You can also see their status, to see if they are actually at their PCs or away from their desks. Also, you can send images, gifs and other documents through your chat window.

Nachteile

The software feels somewhat clunky at times, and once or twice a month we loose connection to the service for several minutes during the day. Not sure if related to an issue with the company providing the service or with our Internet connection.

Vorteile

It is so easy to use, and can be installed on a smart phone -- making it really easy and quick to reach co-workers, no matter where they are, without having to share or store personal cell phone numbers.

Nachteile

There aren't a lot of extra features and I get signed out by mistake fairly regularly (phone only).

Vorteile

We all know how to text message. Office chat mimics this to make it easier to communicate within inter-office systems.

Nachteile

That each computer needs a separate email address associated with it. Therefore, you cannot have multiple office chat computers linked to one email account.

Vorteile

I like being able to get instant information from anyone in my company. This is especially useful with our technical team, because they usually get back to me immediately with an answer. I also like it when multiple people are on the same chat, working in a colaborative way.

Nachteile

I sometimes get confused with what group chat I am in. You may have several groups set up, and several people will be the same but not all.

Vorteile

The software was easy to setup on both client workstations and on the server. The integration with Exchange also went smooth! Starting conversations and sending small files over chat saves us a ton of walking around time to the various departments or having to send needless emails. Love the product!

Nachteile

Occasionally we won't get a notification for a chat we received but that's not too often and it's usually isolated only to the mobile app version.

Vorteile

It is so easy to chat with everyone in the office and I never have to pick up my phone! I can send off quick messages and get the responses I need in no time. Way faster than email!

Nachteile

Sometimes I don't see the notification that I have a new chat but I think it just pops up when I'm not looking!

Vorteile

The flexibility in office communication has been greatly enhanced since we installed Office Chat

Nachteile

At times one can miss noticing the alert

Vorteile

easy to use , familiar interface, nice features

Nachteile

easy to use so any one can deal with it easily

Vorteile

When we did our research for a new officechat software, we were really impressed with the features that are available & the ease of use for the end users. Setting up the users is very simple & easy. Just needed to give the end users admin rights to install the software. Very easy to create groups & place people within. Reporting is really great & one is able to turn on & off features with a click on a button. The self destruct can be set with a timer which comes in handy when discussing private & confidential information.

Nachteile

When opening a ticket, waited for most times 24 hours to hear back from them. However, they do have the option to call in if required, however, since this is a virtual company, they prefer either chat or email

Vorteile

It is a very simple and powerfull Chat solution. It shows when messages are delivered and read by the other person.
You can attached images or documents.

Nachteile

It doesn´t have a popup notification option, that would be helpful because sometimes you can miss a new message.

Vorteile

We have a home office with multiple satellite offices around the country and in England. With Office Chat we are able to quickly connect with each other. The fact that we can send attachments has made life so much easier.

Nachteile

I am not a fan of the software installation. It can be rather cumbersome at times. Sometimes when you open a ticket it is not addressed for 12-24 hours.

Vorteile

Very easy to use and very helpful to communicate. It replaced a messenger that was free but discontinued. We are in a small office and it helps communicate with the other employees without having to discuss confidential matters out loud or get a point addressed without interrupting the other employee while they are with a client. It helps us be more productive.

Nachteile

We do not use all of the features, which is fine because we are a small office. We just wanted to keep communication and share information or documents with each other.

Vorteile

Straight forward and simple application. Works like any text chat system. Easy to communicate with other members easily.

Nachteile

With respect to the PHONE application, I would appreciate being able to silence notifications when messages are sent in certain groups. Having my phone vibrate every single instance a chat message is sent in a chat group I am in (though may just be monitoring, not even actively participating in) is obnoxious at times. Being able to have a notifications occur only if a new message hasn't occurred in "x" time interval, or just silence all together for certain groups would be appreciated. However, if this feature is already available it is not readily apparent to me.

Vorteile

Our employees most appreciate that you can download it as an App on your phone, so you can keep in touch and communicate even when away from the office.

Nachteile

On rare occasion, the messages can lag and cause a mix in communication. Also starting a new conversation to a new co-worker sometimes wouldn't show what you had sent so it was unlcear if you had sent the message.

Vorteile

Very easy to use and setup. It has lots of features that are available for users to implement. Creating chat groups are so easy and are highly customisable which appeals to lots of people. There are also lots of function beside text chatting.

Nachteile

Sometimes this software have issues with syncing messages on different platforms and can have problems with sharing videos or gifs.

Vorteile

The app is very reliable and offers great futures.

Nachteile

The only thing I wish it had is to change your status example - away, out to lunch, busy, do not disturb and etc... and let the user know when you are away when they send you a message.

Vorteile

This software enables communication in the office in both private and group messaging.

Nachteile

Sometimes we would need to reinstall it when it stops working on a specific PC.

Vorteile

It’s so easy to use. Shows up on all my devices.

Nachteile

It logs me out of the app on my phone constantly so I miss notifications.

Vorteile

Office chat gives you the facility to be in constant communication with your colleagues in the same network. Offer some modern tools as the GIF and emojis, also allow to send files.

Nachteile

Tends to freeze constantly when you receive a big file.

Vorteile

The software is web or PC based, easy to use, group chat or individual.

Nachteile

We don't have any cons about the software

Vorteile

We looked for a system that allowed us to set up user "groups" to keep communications to only certain groups. We also have regulations in our industry to keep certain conversations confidential from other staff. Office chat was the perfect fit for us!

Nachteile

Price is a bit high in my opinion, but value makes up for it. I will always pay more when the benefits offered by the product far exceed the price and office chat does just that!

Vorteile

That’s is a quick text between office Employees that can be on phone too.

Nachteile

Sometimes I have to log in, sometimes I don’t. I’m not sure why.

Vorteile

I love how I can just hop on a shoot message to my coworkers with ease! Great app!

Nachteile

I love the app, absolutely no complaints here.

Vorteile

Very easy to receive reports and sending reports with the office chat

Nachteile

I recommend the app is the best of it's kind

Vorteile

The tool is used as an output messenger, which is to use

Nachteile

No cons only I recommend it for its functionality

Vorteile

Our medical office uses Office Chat daily to communicate with each during throughout the day. We can share files, mark messages as urgent, send read receipts and so much more!

Nachteile

A search function would be absolutely wonderful to have. On many occasions we have needed to search a chat and the only way of doing so is by scrolling.

Vorteile

The tool is available as amobile app and desktop app, making it easy to stay connected and up to date on the go

Nachteile

Providing more customization options could help teams tailor the tool to our specific needs.More powerful search functionality some users may find it difficult to find specific messages or files. enhance security features because some teams may requiremore robust security features than what is currently offered by office chat

Vorteile

Integration with other MS office applications

Nachteile

Performance issues and bugs or error sometimes.

Vorteile

Every seller should have it, because it allows you to fully manage your business in all its facets.

Nachteile

There is nothing that does not convince me.

Vorteile

logiciel de chat facile a utiliser pas de complications , support partage de fichier

Nachteile

tres grand marche beaucoup de concurrence

Vorteile

communicate messages to the team in a secure manner from abroad. Emojis are fantastic, and I love the document attachment! I also appreciate the ability to designate communication as necessary. It has also been beneficial to be able to set up accounts for each group we work with.

Nachteile

I can't erase older and unnecessary messages but it's manageable.

Vorteile

I liked how easy it was to use Office Chat. It's very intuitive, and even if you're not familiar with using chat software, you can quickly create a chat room, invite people to it, and start conversing. It also has a lot of features to help make conversations more efficient, like the ability to share files and images, create task lists, and set reminders.

Vorteile

Live chat, real time notifications and alerts, mobile alerts and mobile version, access & control permissions (role based too), file sharing.
It's convenient that I can mute conversations that aren't as important or urgent. Quick reply is awesome to have.
I like that it includes GIFs and emoticons, some office oriented chat software does not. Price is affordable and consistent.
Simple to use and reliable as far as messages getting through.
The read receipts are nice when I need to check team accountability!

Nachteile

Sadly there are several important things we need that aren't in the software, like mentions or tagging with the @ symbol, commenting, event calender or schedule, task lists. It really stinks that there isn't an employee and contact database too. We also really needed a good video conferencing and screen sharing feature.
There are some things that are frustrating, for example when I'm catching up on a conversation and someone sends a new message, it sends me back to the bottom of the thread. Also when I'm using another app and a notification pops up for office chat, for some reason it automatically starts typing in the quick reply box instead of what I was doing originally.

In Betracht gezogene Alternativen

Warum Office Chat gewählt wurde

Gründe für den Wechsel zu Office Chat

Vorteile

The software is extremely functional with lots of features we needed as an internal IM/Chat system for our staff. The implementation was really easy and I honestly haven't had any complaints from staff about using or trying to use the software. Plus the ability to send messages with files/attachments is a huge plus, certainly cuts down on the amount of time we spend composing emails or printing documents to just walk them across the office.

Nachteile

Software installation itself can be a pain sometimes. I had 2 particular issues where OfficeChat refused to install on a new Windows 10 machines because a "required component" would fail to download over and over. I believe it was an issue with the fact that OfficeChat installer was calling out the need for Microsoft VC 3.5 but the machines already had a newer version installed...? I'd have to follow up with my support team to verify the issue was corrected but I'm sure it was.

Vorteile

OfficeChat is easy to use because it uses the same corporate email address to log in. You may see a list of your most recent or regularly contacted coworkers and a list of all offline coworkers that are on your contact list. You may also check their status for seeing when they're at their computers or absent from their workstations. You may also use your chat window to transmit pictures, gifs, and other documents.

Nachteile

When you start a chat thread, the screen skips to the last post rather than continuing where you left off. It's inconvenient to keep scrolling up, attempting to recall and estimate which message the user read last. It would be preferable if the screen/chat queue would open and display the user's most recent news and maybe indicate or identify between reading and unopened messages.

Vorteile

Ease of setting up users and creating groups; availability of web-based version; option to have server hosted in the cloud; administrative ability to review message activity.

Nachteile

Very CPU-heavy, often averaging 15% of the CPU depending on each user's activity (not good with multiple users on an RDS server); web-based version very unreliable even with an unclogged 100Mbps Internet feed; was not designed for Microsoft RDS (to be fair they came out with an RDS-friendly installation about a month after we purchased it); product probably sold from somewhere in Asia (not a problem in itself except for adding an extra day to advanced tech support queries).

Vorteile

Easy to access and not too much loading and save a lot of time

Nachteile

A bit easier interface and shortcuts would be perfect

Vorteile

I enjoy the ease of using Office Chat. I love how quick and uneventful it is to share files amongst coworkers.

Nachteile

Sometimes I will get a notification of an unread message and it is hard to find which one that is (in self-destruct mode).

Vorteile

That you can have a group chat in the office, as a travel agency if we want to send a message to multiple people we can. It is so easy to just type a message and send it instead of having to write it out on paper (saving paper aswell which is a bonus). Price is very good also!
One thing I REALLY like is that it shows two green ticks once it has been delivered so that I know it has actually reached the other person and I dont need to follow it up.

Nachteile

Sometimes the office chat will say 'idle' and then messages wont get delivered even when we have signed in, I think it does this when we havent used it for a bit during the day maybe? This is annoying because we use it every day.
Something I know everyone in this office would prefer is maybe like a box on the right hand side stay there until the message is opened so we know we have messages, I know it lights up orange but with so many icons down the bottom sometimes its hard to miss, I know a previous chat we used to have had this and it was much better to have something hover there to remind us we had messages.

Vorteile

I love the setup which is similar to text messaging vs other chat formats.
Its easy to share an array of files in the chat and you can chat with everyone or one on one.
If you need it the delivery confirmation is great and very convenient.
Overall it's an easy to use product with great features.

Nachteile

Unfortunately this product has a few issues that are rather frustrating. There is no option to delete old messages, you can only leave the entire chat and start a new one which requires all other team members to do so as well.
It doesn't offer the option to bookmark your place in reading conversations and everything a new message is sent you have to scroll back up. This becomes very time consuming and annoying.

Vorteile

I work in Escrow and a lot of my co-workers are in another location and its easier to ask a quick question without having to send an email only to have it get lost in the sea of the other emails that we receive on an hourly basis. Using this sends a ping right away to the recipient and allow for my questions to get answer much quicker than sending an email

Nachteile

The only thing I don't like about it that the chat screen still shows old chats from employees who do not work at the company any longer and for some reason I can not find a way to remove them. All of our old chats are on my dashboard and I would like to remove them. If there is a way to remove them, I have not found it yet.

Vorteile

Muy sencillo de utilizar, solo que eran recursos muy limitados.

Nachteile

Se puede mejorar con ampliar los recursos de edición y clasificación de contactos.

Vorteile

MangoApps is great in order to stay connected and within reach at any time, easy to use on your PC/laptop or cell phone.
It allows me to check who is available when issues arise in a very fast way and, in turn; I am available for any emergencies or planning.

Nachteile

We've only had one occasion were it was not working as expected but we reached out to the Online help and it was solved quickly and they were very polite. Other than this, I have no complaints on it.

Vorteile

great in the office communication application
allows quick send and receive
takes huge files as well
reduces the formality in emails for office chats that are social and business
ease of use
presence of video and audio calls

Nachteile

still learning about the application. So far it beats many.

Vorteile

Ease of use, & speed to implementation. Very reasonable cost. The only software we found for chat that was inexpensive, easy to set up and use, & had no compatibility issues.

Nachteile

it's not as 'trackable' or auditable as email. From a data protection standpoint, & also for legal forensics, it would be nice to have a permanent archive that is easy to access for admins. I don't this that Office Chat offers this.

Vorteile

This chat tool promotes a good environment and a faster communication between co-workers. The GIFs and emojis make it fun while working.

Nachteile

Its design is plain and simple, it would be nice if the chat window could be more flexible by personalizing it as we wish.

Vorteile

I can easily find other employees that I work with and send them a message. I also like the features like "show when read", "delete after read', etc. I really like the one that shows me after the other person reads it. No one is able to say that they did not get the message because I have a read receipt. I also like how easy it is to attach a file and send it off.

Nachteile

I do not like the lack of emojis. I know this is a very simple thing, but that is really the only thing I can think of. I really would give this program a 10 out of 10. I can't think of any other problems I've had with this.