Über ReachMail

ReachMail is a cloud-based marketing solution that enables businesses to create, deliver and track multiple email campaigns from within a centralized dashboard. It lets marketers utilize Litmus preview functionality to test email designs across various platforms such as iPhone/Android devices, Gmail and more, improving content quality of campaigns. Key features of ReachMail include A/B testing, WYSIWYG email editor, analytics, mailing list management, autoresponders and web forms. It comes with a drag-and-drop interface, which allows businesses to design marketing content for targeted audiences using list segmentation and engagement reports. Additionally, professionals can utilize a spam checker with Barracuda and Apache SpamAssassin integration to filter and identify problematic keywords or URLs. Using an application programming interface (API), users can connect ReachMail with Zapier to facilitate integration with several third-party systems. The solution is available on monthly subscriptions and support is extended via phone, email and other online measures.
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ReachMail Preis

ReachMail bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von ReachMail ist ab 9,00 $/Monat verfügbar.

Startpreis:
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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ReachMail Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,7
Funktionalität
4,4
Bedienkomfort
4,4
Kundenbetreuung
4,6
5 von 68 Bewertungen Alle Bewertungen anzeigen
Francesca
  • Branche: Verlagswesen
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.10.2018

I can’t speak highly enough about ReachMail.

Vorteile

These folks know what they’re doing. My newsletter is the core of my marketing. As the sole income for my household, my marketing has to be solid, so I’m not going to mess around with anything less than the best newsletter service. Sending newsletters through ReachMail is easy, intuitive, and top of the line. But if you do have a problem, customer support knows how to explain things to non-technical folks. Customer support treat me like a princess. They even added a feature to one page to remedy a problem I was having with that page. They care about their customers. ReachMail Features (or at least, these are the ones I know they have): WYSIWYG Email Editor, Template Management, Mobile Optimized Emails, Dynamic Content, Subscribe/Unsubscribe, Mailing List Management, Drip Campaigns, Auto-Responders, Image Library, A/B Testing, Customer Surveys, CAN SPAM Compliance, Reporting/Analytics.

Nachteile

No cons, they’re that good! Anyone who’s dealt with mass mailings on a regular basis knows what a pain it can be. I’m so grateful to ReachMail for making it easy for me instead. Sure, sometimes they hit a bump because nothing is perfect, but they’re quick to take care of it, and don’t make excuses.

Shantelle
  • Branche: Informationsdienst
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.11.2019

Great platform for small businesses to get their messaging out

ReachMail provides our association with a user-friendly process for getting communications out to our members, and it had a great analytics system for us to monitor and identify who is engaged, and what content interests them.

Vorteile

Templates and user-friendly features make it possible for anyone to create great communication without any programming background.

Nachteile

I sometimes have difficulty with formatting text, and controlling the spacing details in the rows. Perhaps this is a lack of training and expertise on my part - but that is a frustration for me.

Verifizierter Rezensent
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 4.8.2022

ReachMail is a solid emailing platform

I will recommend this solution to our menagment and I want to use it in the future.

Vorteile

I think it is easy and intuitive to compose the first email. I like the ability to track and review data, like bounce statistics for my emailing campaigns. The reporting part is working well in this application. Tech savy and no-technical users can feel embraced by this solution. I like the message builder with drag and drop option.

Nachteile

I think the template library could have newer, fresher designs. We could also use more of best practices videos and tutorials to get the most out of this solution.

David
  • Branche: Verlagswesen
  • Unternehmensgröße: Selbstständig
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
2

3
Bewertet am 23.10.2018

Very good but room for improvement

I don't have business problems as such. I'm a writer selling and marketing books and I use a number of service providers. Reachmail is one of the better ones but could be much better.

Vorteile

5,000 subscribers (better than most of its competitors). The reporting and sending process is straightforward.

The site is basically good to use. The list cleaning system is particularly useful. It's always tricky to keep lists clean. If the system had a way of recognising spam traps that may inadvertently appear it would be a major step forward.

Nachteile

Deleting the entire list of subscribers when desired is cumbersome. You have to copy and create another list and fiddle around.

The WYSIWYG editor is not as good or sophisticated as some. I'm using it now (taken a break to fill in this survey). I can't insert margins around photographs (you enter figures, try to do it and image vanishes). Boxes appear and you can't get rid of them. A row of boxed symbols has now appeared which is new to me. They just get in the way. Take a leaf out of Mailchimp.

It's also hard to check and see if the autoresponder works. It does, because a list is added to, but to amend it is not easy. And it's impossible to actually SEE a form you already created.

Antwort von ReachMail

David,

Thank you for your comments. We are working on enhancing the AutoResponders based on customer feedback. We have made some improvements in the past few weeks and more are pending in the near term. Feel free to let us know what you need. We always appreciate customer input.

List deletion is very simple. Just select the list and click the big red DELETE button. In your case, however, all your lists are tied to your drip campaign AutoResponders. Deleting them would break your drip campaigns. Our system is just preventing you from breaking your campaigns in this case.

For message design, we recommend you upgrade to the Message Builder we added about a year ago. It's a drag and drop editor that's a lot easier to work with that standard WYSIWYGs and it will always build mobile friendly messages. The WYSIWYG editor is still around for those with advanced knowledge of HTML and CSS, but for those that aren't experts, the Message Builder will do all the heavy lifting for you!

Beantwortet am 26.10.2018
Murray N
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 1.001-5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.6.2022

Great mass email application

We distribute emails to our 2500 Canadian members weekly.

Vorteile

Reach Mail is easy to use and very inexpensive.

Nachteile

Online editor could be easier to use. Sometimes the fonts don't transfer over from other apps.

In Betracht gezogene Alternativen

Mailchimp

Warum ReachMail gewählt wurde

Outlook could not handle 2500 addresses easily & Mailchimp was too expensive for this number of members.

Zuvor genutzte Software

Microsoft Outlook und Mailchimp

Gründe für den Wechsel zu ReachMail

Reach Mail was less expensive

Antwort von ReachMail

Thanks so much for your review.
Our editors only support Websafe fonts for maximum compatability. Please contact support for further assitance.

Beantwortet am 27.6.2022

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