Über Vagaro

Vagaro ist eine cloudbasierte Business-Management-Lösung für Salons, Spas und Fitnesszentren, mit der Fachleute Termine buchen und verschiedene Einrichtungsfunktionen verwalten können. Die Software bietet eine integrierte Lösung zur Verwaltung der Buchhaltung, Gehaltsabrechnung, Kundendatenbanken und Bestandsverwaltung sowie E-Mail- und Textbenachrichtigungen an Kunden und automatisiertes E-Mail-Marketing. Nutzer können verfügbare Termine auflisten und Kunden können dann nach Saloneinrichtungen in der Nähe suchen und Termine über die Vagaro-Website oder die Vagaro-App buchen. VagaroPro, die Business-App, ist für Android- und iOS-Smartphones erhältlich. Nutzer können anpassbare Werbewebseiten erstellen, um bevorstehende Veranstaltungen und Sonderangebote über die Website von Vagaro zu präsentieren oder sich mit ihren Kunden über E-Mail und Social-Media-Plattformen zu verbinden. Kunden können auch personalisierte Profile mit ihren Kontaktinformationen, ihrer Buchungshistorie und ihrem Feedback erstellen. Nutzer können Aufzeichnungen über ihre Kundenservice-Historie führen und anpassbare Berichte mit Grafiken und Diagrammen erstellen, um die Geschäftsleistung, die Kundenbindung und mehr zu verfolgen.
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Vagaro Video
Vagaro Software - 1 - Vorschau
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Vagaro Preis

Vagaro bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Vagaro ist ab 25,00 $/Monat verfügbar.

Startpreis:
25,00 $/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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Vagaro Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,7
Funktionalität
4,6
Bedienkomfort
4,7
Kundenbetreuung
4,7
5 von 2.704 Bewertungen Alle Bewertungen anzeigen
Sean a T.
  • Branche: Hochschulbildung
  • Unternehmensgröße: 1.001-5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.2.2019

Good value for the price

Vorteile

I set this software up for a massage therapist shop. It was for an individual who needed to contract out 2 services, yoga and massage therapy. In order to do that, we had to buy 2 subscriptions what was sort of a pain. However, the ease of use of software was great. There's integration into yelp and facebook. It integrates right into your google calendar which is super important for people that are really busy. Also its way cheaper than mind body so that's a bonus.

They provide everything you need in order to setup a successful massage shop or whatever in fitness you are doing. They even take credit card for services. If you swipe it on your phone in the mobile app, it will ask you for a tip. On ipad, it doesn't.

Also vagaro allows you to rebook an appointment on the spot which I found very convenient for rebookings.

Nachteile

It was really hard to setup multiple services within the shop. I had to setup yoga and massage under 2 different employees but the same name, with 2 different google calendars. It was really messy. It works best when you have employees and can set them up under services they provide, if your solo and provide more than 1 service that aren't related, its hard.

Michelle R.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.3.2022

Vagaro Love (it's a real thing)

Great, great. I love Vagaro. Like, sincerely hands-down I am fan all the way. It's format is user friendly for my clients and my staff to learn. The vagaro university on YouTube is so useful. Of course, their customer service rocks. The learning curve with my previous CRM was painful and long. Vagaro is a joy to work with.

Vorteile

The customer service. The majority of reps are great and very helpful. I also love the a la carte pricing, it makes it so much more affordable and you can add what you need as you grow. I also love how they are consistently adding new features. I also feel like they listen to user feedback and implement changes. Vagaro University on Youtube is great! The electronic forms are a lifesaver to help enforce our cancellation/refund policy. Thanks to Vagaro I could run my business with peace of mind and be seen as more professional by the public.

Nachteile

I wish the logging in part was faster for the client and also it feels like the experience is more on vagaro than our brand. I would like the option to create a brand app more affordable. Also, if a client already has an account from another user, it erases the information placed it by me and makes me start all over. I would also like the client to add their mailing address and date of birth on their intake. The mailing address is an important aspect of our marketing. I wish the star rating on employees could be a feature that could be turned off or on. At times, it makes it hard for newer therapists to get bookings.

In Betracht gezogene Alternativen

Mindbody

Warum Vagaro gewählt wurde

MindBody was terrible. The monthly price was ludicrous and expensive. They raised prices four times in one year without notice. All the "bells and whistles" they offered were so hard to use that it wasn't worth it. It was way too expensive for a start up. I hated the learning curve.

Gründe für den Wechsel zu Vagaro

Outstanding customer service, the learning curve was a quarter of what MindBody was. The price was so reasonable for a solo provider which is how I started.
Julie P.
  • Branche: Einzelhandel
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 6.4.2022

Awful booking system

Overall I would never recommend! It’s slow, buggy and the features do not outweigh how it bogs down your business and create lines up front because checking out is such a problem.

Vorteile

The only thing I like about Vagaro was cancelling. I miss a few features versus our new system, but overall the system does not have a lot of pros besides being able to color code services.

Nachteile

The software itself is slow, buggy and we had multiple problems with it. After repeated calls to customer service they blamed it on our internet service which I upgraded with no change. I called back and they blamed my computer, to which I upgraded memory to make the computer faster. I continued to have issues. We just cancelled in January and they continue to bill me monthly, even after repeated attempts to get them to stop. Customer service takes an hour to get through to a person and they are not helpful.

In Betracht gezogene Alternativen

Square Appointments

Zuvor genutzte Software

Booker

Gründe für den Wechsel zu Vagaro

I wish I hadn’t. I now have square and though all the features aren’t 100% how I’d want them I pay less and I process a credit card in seconds and jump from day to day with ease!
Kristin P.
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.3.2022

LOVE this program is GREAT & Easy for beginners to use!

Love it?

Vorteile

I absolutely love this program. I was using paper calendar and paper files. I am SO happy I could help planet earth and take away my old school filing system and replace with an online. It was so simple to set up. So it’s a great program for beginners. I love the points system and the fact you can add products as I just don’t provide services - I also sell products. Customer service is always available for help also!

Nachteile

Ummmm…can’t think of anything I don’t like. Maybe to make your work hours easier to use. Like I have another part time job and when I switch my hours online it copies it as the business hours of the business which I do not like. I wanna keep it open 8-4pm but say I work 12-3 I don’t want it to switch it online to that. Do you know what I mean? I just want it to look like I’m booked.

In Betracht gezogene Alternativen

Booksy, Epos Now und GlossGenius

Gründe für den Wechsel zu Vagaro

The free debit card machine to be honest! and come to find the software is better also! (Booking system)
Dior D.
  • Branche: Kosmetik
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.5.2022

I love Vagaro

It's been great it is a great software for a great price can't beat it

Vorteile

I love Vagaro I have used many scheduling software and am picky about what to use because I need software that is robust. Vagaro and allows me to manage my business all in one place and it keeps getting better. Some of my favourite features are taking deposits to book appointments, Forms, branded app, booth rental management, reports, and classes. It is more than scheduling software it allows me to run all aspects of my business in one place which is why I love it so much. It is a must for any beauty professional.

Nachteile

Vagaro is constantly adding new features and always listens to users feedback to improve. It is one of the reasons I love it so much because they build it and improve constantly based on what users need.

In Betracht gezogene Alternativen

Setmore und Square Point of Sale

Gründe für den Wechsel zu Vagaro

Inexpensive and had all the features I need. It is also innovative and constantly adding features so I know it only can get better. The other software choices lacked features and were too basic for my needs

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