Rocket.Chat – Bewertungsseite 2

Vorteile

The team behind Rocket.Chat delivers an ongoing effort to improve the software and add new features. Feature requests and bug reports are handled professionally.
You can deploy the server on premises or in the cloud. It also has lots of clients (Android, iOS, Windows, Mac OSX, ... and of course web!)

Most of the admin settings can be configured via the web interface.

I use Rocket.Chat within a docker container and Traefik for SSL termination and proxy. Works like a charm.

Nachteile

Administration is not that easy and the documentation sometimes lacks in depth descriptions. Some functionality is not yet available in all clients.

Vorteile

Rocket.Chat allows you to create your own Private Channel which you can use to communicate with members of your team. Roket.Chat even have the option to create General channels for each department. With Rocket.Chat you can communicate with any member of your team privately via Text, Voice or Video. It allows you to notify everyone in a group or channel. Rocket.Chat can be access on all devices and there is also a web version so there is no need to install application on PC

Nachteile

There is nothing about Rocket.Chat that i dislike, its an awesome application

Vorteile

Is great that you can have all your users and create different groups to mantain control of the correct communications.

Nachteile

The notifications do not always are synchronized in the mobile app.

Vorteile

The amount of resources this application needs to run in the background is remarkably low. It is free, open source and maximizes your time when sending along a quick message. We use it in the sales team to get a quick answer if we are unsure of the answer. A great and effective tool which makes us appear smart and knowledgeable.

Nachteile

Updates. The platform while quick to work out bugs does require you to re-start the app after the update.

Vorteile

communicating with fellow team members in the blink of an eye is just fantastic to me. Rocket chat is very comfortable to use and understand.

Nachteile

you might over look messages that were just sitting there idle sometimes

Vorteile

It's an instant messaging software so you can use it in a workplace to get in touch with each other on a daily basis.

Nachteile

The UX/UI is not great. My manager/boss is in control of everything. They can read conversations and how much time you spend on it. They also restricted a lot of things. Maybe it's not how it's intended to be used but I really don't like this software. I have two workplace, and really Slack is way but ay better.

Vorteile

The idea to have WhatsApp and other platforms in the communication channel.

Nachteile

Not working. Plan and simple not working at all.

Vorteile

Number one thing -> love the fact that it keeps all logs of chats saved. Very easy to message code snippets or images or any sort of file to coworkers.

Nachteile

Haven't found anything I disliked about rocketchat yet. It is quite a big upgrade over our last messaging tool (skype).

Vorteile

The feature set is very strong. It allows our distributed teams to work much more tightly together. For our developers, the voice and screen-sharing allow widely separated coders to pair-program as if they were in the same room. The messaging is robust, and the voice quality is good. Overall, Rocket Chat is extremely solid, plenty strong enough to be used in a mission-critical capacity.

Nachteile

Most complaints center around the various quirks of the Jitsi subsystem, and related usability issues. For example, the only calling choice offered is "Video Chat". All we want is a voice call. Most of our machines intentionally do not have webcams, yet we have no choice but to select "Video Chat" and then dismiss the dialogs warning us that no camera was found. Every time, with every call. It gets tedious. This is a great example of a very small thing gradually becoming a significant usability issue. Also, for those of us who do have cameras, the default initial setting for a call should be camera OFF for heavens sake. There have already been a couple of embarrassing accidents.

Vorteile

Rocket.Chat is great in terms of the fact that it allows you to manage your own chat server without having to go through third party services and paid subscription plans. You just download and install the server and you're good to go as long as you install and configure the chat client (or you could even use it through the web client). It also provides an interesting websocket + RESTful web service interface which you could integrate with any application you build. It is free and open source, so if you play your cards right, you have an effective, modern chat server for free.

Nachteile

It can be a hindrance at times to do more granular configuration on a Rocket.Chat server and it takes a while to figure these things out.

Vorteile

Its easy to use. Also you can favorite each person or group chat for easier visibility.

Nachteile

Its missing search over chats so its really hard that you have to remember which topic you discussed with who.

Vorteile

- Wide functionallity, configuration, integration options.
- Mobile apps are with good quality when I'm on the go.

Nachteile

- Automatic upgrades regularly don't work (described bellow in overall experience).
- Admin panel is a bit complex to configure.

Vorteile

The customization you can do, and the simplicity into adding a live chat widget into your web app in the way you like without importing any extra modules, you just run a JavaScript script in your web app. And the functionality is so good but to find how to correctly use them might be a bit hard :)

Nachteile

That the UI looks a bit weird or old and like for example if you want to embed live chat, you use a script, by default it will only run on the server's address and not any website, to make it work anywhere, it's in another page, which is better to make it in the same page instead.

In Betracht gezogene Alternativen

LiveChat

Warum Rocket.Chat gewählt wurde

Because Intercom although it got many many good features, Rocket.Chat is free, open-source and even got all (most) features Intercom has and maybe a few more.

Zuvor genutzte Software

Intercom

Gründe für den Wechsel zu Rocket.Chat

Because Rocket.Chat is completely free (only if you host it on your server) and for it being open source which is so cool for developers while LiveChat is paid and might have not all the functionality Rocket.Chat has.

Vorteile

1) It is a free and open source chat application.
2) Privacy chat feature is available and it is more secure.
3) The incoming message is translated to English if another user is communicating in some other language.
4) We can integrate our rocket chat with chatbots.
5) Can install plugins like Drupal for theme customization.
6) Supports different types of authentications like facebook, LinkedIn
7) Rocket chat community support is very good.
8) We can subscribe to different global channels for gaining knowledge.

Nachteile

I did not find any flaws with this software.

Vorteile

OpenSource, free, and self hosted, gives us the freedom to manage and maintain a nationwide communications platform while keeping the costs very low.

Nachteile

The biggest issue we have with Rocket.chat is somewhat inconsistent notifications being received to some mobile phones.

Vorteile

It's a great business chat software and makes it very simple to create channels and set chat preferences.

Nachteile

It's not very visually appealing compared to chat software like Slack.

Vorteile

As a user, it was very simple to get used to, very intuitive, and even today very stable.
Keeping a great track record is perhaps your greatest asset.

Nachteile

Little publicized, the name is not very appealing.
I can't (or don't know) open two conversations in different windows.

Vorteile

Rocket.Chat is an awesome solution for enterprise chat. As a remote employee, its my main tool to connect with my peers. It enables me in a easy way to contact and share information and files. Also, since the company hosts it, I find it secure to share sensitive data

Nachteile

The big problem with Rocket.Chat is usability. The mac application has a poor implementation , that resembles old chat applications like MSN Messenger. Its an outdated design that needs innovation ASAP

Vorteile

It's easy to use, didn't cost anything (if self-hosted) and helps us meet EU-GDPR requirements. Further it provides a nice app and a community, that constantly improves the chat and features.

Nachteile

Overall look could be nicer, when compared to Slack or similiar. So when changing from another system, it may not look as nice as you are used too, but the differences are really mininal, so that's not crucial. A few times I had the feeling that it has issues to reliably mark already read messages.

Vorteile

Relatively easy to install considering its a snap included in the Ubuntu 20 server bundle.
Free to install, easy to use. Great for document collaboration, video calling and basic chat and integrates well with Microsoft AD.

Nachteile

Found several bugs in newest version. The software overall is stable but I personally have seen half a dozen bugs while testing this including LDAP integration and listing users names; some of which are included but not displayed in the client.
I wish this had a capability to see all activated users and the presence status of each user in the admin console.

Vorteile

Its user friendly and easy to communicate between members. It is helpful in group discussions

Nachteile

We are not able to share all types of files like cs,cshtml etc

Vorteile

We use rocket chat in our company. It was the most convenient switch after (sad) years using Skype. Rocket is a rich tool for collaboration: group chats, file sharing, privileges, chat customization, etc. All at a cost of zero!
It's open source meaning there is a lot of eyes at this product code and quality. Updates are available often too.

Nachteile

It is not possible to quote a message originated in a different chat room, so if you have an important message to share for others, most likely you end up copying it and then pasting.

Vorteile

Fast, intuitive and with an interface that makes it much easier for those who use it daily

Nachteile

Can't edit a message sent in a private chat.

Vorteile

Good product for communication for smaller organisation. We can create private channels and it helps us to improve overall productivity by discussing projects as well sharing new ideas.
Best things that I like the most are audio and video conferencing and screen sharing.

Nachteile

Only load image files as well don't have file versioning. It is also lacking in calendar and contact sharing.

Vorteile

Love that Rocket Chat is open and hugely extendable. Love that this can be private.

Nachteile

Not much I do not like. Love everything about this.

Vorteile

Rocket Chat is easy to use, our team uses it daily! Intuitive and high-quality chat with all functions needed (e.g. private chats, hidden chats, ability to edit or delete messages). Our team's been using it since 2018 and we're extremely happy to communicate via Rocket Chat! Thanks for doing this, guys!

Nachteile

I'd change nothing, it'sa cool communication tool for businesses

Vorteile

It is open source, easy to implement, has several applications in its marketplace.

Nachteile

I have no relevant criticism since the whole tool meets the company's demand.

Vorteile

Ease to use, compatible with another apps and union of 3 others soluctions

Nachteile

Integrate video conference without third part and better report on livechat

Vorteile

It was a great software that we used for internal communication. It was quick and easy to use for group chats.

Nachteile

The only thing that I did not like about this software was that you could not do voice calls which was the reason our company switched over to another software.

Vorteile

We use it in the job and I like the way you can talk locally, sometimes we don't have internet and we can still talk through Rocket.Chat (and also upload files)

Nachteile

The UI is not the best but nothing to die for. Also it get constantly updates and sometimes it fails (Mac user)

Vorteile

Good software to used by the organisation for communicating with the employees and for team discussions.

Nachteile

It's version is change very quickly i.e after every week so the user is frustrating sometime to updating it everytime.

Vorteile

Our internal Slack instance quickly outgrew the free features & space available. With Rocket Chat, we have more space (so chats aren't reset daily) and features, as well as greater control over features. My team now uses Rocket Chat almost exclusively to communicate within our department and with other departments/teams. It's a great alternative for communicating during remote work or multitasking without disturbing co-workers.

Nachteile

There have been some stability/compatibility issues; I often had problems loading chat in Firefox (even after clearing my cache and/or restarting my machine) but haven't had any issues after changing to using Chrome as my browser.

Vorteile

Rocket chat has been made in a perfect way. You have many options to work with. It is perfect for companies, but also it is perfect for personal uses.

Nachteile

The only thing I don't like is that they don't have good mobile app. There is a mobile app already but it doesn't work as it should.

Vorteile

this is the most easiest chatting software i have ever use officially easy to transfer files.
overall I am happy with it

Nachteile

Easy to group chat and file transfer. some additional functional like emoji etc

Vorteile

La communication de ce logiciel est fiable et sécurisé

Nachteile

Pas de point faible constaté en ce moment

Vorteile

The ease in sending group or individual messages and the fact that we send messages to other sectors of the Company (through pre-created groups).

Nachteile

Even in the network environment, it "falls" (more often than a similar solution). But, perhaps it is due to the number of users registered on the network.

Vorteile

Easy for user to handle. Good for Administration to set up.

Nachteile

You have to install add ons for some functions like absence notitz etc.

Vorteile

This is a great full featured chat utility that packs a lot into the free software.
This is easy to host on your own servers with the available snap installs.
Not only offers a great chat enviroment but easily ties into your website for a live chat option.

Nachteile

Other chat utilities are building in threads which is a nice feature to have. Some of the self hosted setup can be challenging but not overly difficult.

Vorteile

I learned about this software when my previous employer asked us to transition to this software from Slack. And I liked it so much better! The user interface feels like Slack's and is intuitive as well. And best of all? All previous chat history is there for you to see...not blocked at all! It is also great for keeping your personal and business-related chats separate. No more emailing back and forth!

Nachteile

No other cons to mention here. If I had to pick Slack or this software, I would go with Rocket.chat.

Vorteile

Ease of use and flexible chatting option. Really good for programer. Or team management.

Nachteile

Need to work on UI. As it's not that eye catching.

Vorteile

The features of the app is the fact that you can voice note. This made communication more effective and faster

Nachteile

I wish you had the option to video call. That’s the only thing lacking

Vorteile

I like the simplicity and the option of having a mobile app for messages

Nachteile

It did all the basic things I needed, could have more integrations maybe

Vorteile

It is a Good application for communication and share files. There is a group chat functionality which help us to chat or shared anything with many people at same time.

Nachteile

There should be a option to save some important stuff in group chats so that we don't need to search for something from complete chat.
All type of files should be shareable like c#,html.

Vorteile

This is a great software, when helps me and my team to have a better communication.

Nachteile

Your installation by GitHub an your first configuration are hard.

Vorteile

This is a best software for do private chats. Most secure chat app.

Nachteile

It is best app. I haven't found any problems in this.

Vorteile

Video chat, group channels, group conversations, this chat gives you several options to interact with your contacts in a smooth way.

Nachteile

The fact of being logged out anytime it gets an update is a little bit annoying in my opinion, but after a login everything is back to normality.

Vorteile

I use this product daily at work when I am trying to connect with other employees within our company. It is easy to use and very fast.

Nachteile

I have not found anything I do not like about it.

Vorteile

My previous workplace used RocketChat for internal communication. It was a big upgrade from Spark, which was a very basic and out-dated instant messaging program

Nachteile

Now that I’ve used Slack I realize how clunky RocketChat was. There were consistent issues with connectivity, loss of message history and several of my coworkers had to uninstall and install the tool each month. Just get Slack.

Vorteile

It's easy to use and not bad for sharing files.

Nachteile

The customization of the user account could be a bit more user-friendly

Vorteile

This software allows my team to quickly and easily communicate. We can set up rooms that allow only certain team members to receive messages in, which prevents potential communication mixups

Nachteile

We haven't seen any issues so far with our use of this software. Everything has functioned as it should with no problem.