Twice Commerce

Vorteile

Einfach und für jedermann zu bedienen auch ohne Schulung.

Nachteile

Bis jeztz haben wir noch keine Nachteile feststellen können.

Vorteile

I like that Rentle has multiple pickup locations enabled, and the interface is simple, easy to learn. It is smooth functioning on my Squarespace website and looks beautiful. Provides a no-code solution to take payments and deposits.

Nachteile

I wish there were more options to customize the calendar function of Rentle, and also, remove the Privacy Policy popup. Last nitpicky thing is I wish that renters can select the pickup location first, before they select the date that they pickup the car, and before the calendar part.

Vorteile

Perfect for international customers with multiple languages
Simple to use for both staff and renters
Good product categories system
Helpful and responsive support team
Works well with my website JoyGames.es (Toy Rental Tenerife)
Easy payment system

Nachteile

No option customize customer emails
Missing product search feature (customer facing)
Would love more customer communication options

Vorteile

I like that is easy to setup to validate out business plan. if our plan works, than we can earn money.That money we will put in the upgraded versions of Rentle

Nachteile

It's a bit basic. but that's normal for a free version

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Vorteile

I tested three different applications and found rental solutions a bit challenging for e-commerce; however, I landed with Twice and the user experience is better and it's easier to manage from a backend perspective. The company is working to add some additional features which could potentially throw them over the top in terms of beating competition. Anxiously awaiting the updates.

Nachteile

There needs to be an improved checkout experience and ability to create orders for sales and not just rentals from the admin panel. And they need to make the site more user friendly for affiliate marketing.

Vorteile

We liked the ease of the website. We looked around for the right provider and found Twice to be the best around for the price. It is easy to use, easy to set up and there is plenty of help on offer should you need it.

Nachteile

Occasionally the website can be hit and miss. It hasn’t been a problem for us yet, but we feel we may have lost out on a couple of rentals from the rental calendar having a bug

Vorteile

Customer service is good and the the platform is easy to use.

Nachteile

The booking calendar is in big need of on update. Could be much better with converting visitors.

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Vorteile

It is easy to create and customize products. The WordPress plugin keeps customers on our site, and products display is ideal.

Nachteile

I would like to see more integrations with "Make"(integromat) and/or Zapier to better improve customer experience when reservations are rescheduled, cancelled, etc. for triggers to happen and work with other apps such as ActiveCampaing, GoogleSheets, etc.

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Warum Twice Commerce gewählt wurde

Zuvor genutzte Software

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Vorteile

The simplicity is what we appreciated the most about Twice Commerce, really simple and good looking UI that doesn't look like from the early 2000's. We can really simply and even bit entertaining way manage our products, send invoices, and get our customers to simply rent our e-bikes. Also I must say that today we needed communication with the support and in matter of minutes we got a nice response back, no waiting, no need to stop our process of working.

Nachteile

There isn't much to dislike about Twice Commerce, basically everything that I covered in the things I like about Twice Commerce are the only important ones that me and our company needs.

Vorteile

This platform has helped categorize the entire rental business I own and operate. Keeps track of inventory, AND takes online payments

Nachteile

Packaging products can only be packaged with individual products and not multiples

Vorteile

Very simple system but with all important features for rentals.

Nachteile

Very simple, fast system with flexible technical support.

Vorteile

Rentle integrated perfectly with my rental business. Its easy to use and straight forward. The team is quick to respond to any issue raised.

Nachteile

Missing some feature I'd like to use. Page customization is limited. Ability to edit and customize emails sent to customers. When integrated on another website, there is too much white blank space that cannot be removed.

Vorteile

east set up
easy to train staff and customers on use

Nachteile

not a lot - could use native signature.

Vorteile

The main reason I choose Rentle over a different platform was for the booking feature. I needed a calendar that syncs with 2 different rental products.

Nachteile

I really do wish the online store had way more customizations to make it look more polished. I was advised to embed Rentle into a 3rd party online store platform to get more custom features that I need. At this time I am trying to keep costs low so I will deal with the lack of customizations for now. Adding simple things like, better home page layouts, adding pages for FAQs, email collection for site visitors, etc. Also at this time, I have no information on site visitors, traffic, SEO, ETC.

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Warum Twice Commerce gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Twice Commerce

Vorteile

Automating a lot of my workflows + beautiful design

Nachteile

Customizabe order confirmation E-Mail is not yet implemented

Vorteile

Easy of use and the price point was low enough to test the waters with the program.

Nachteile

The website builder seems really basic. You are not paying much for Rentle, but would be nice to build out a nicer website and not be so restricted.

Vorteile

pros; website is easy to set up .Customer service is great

Nachteile

Haven't seen any at this point.Everything has been helpful and work great

Vorteile

I use Rentle, and I've discovered it to be a fantastic tool for running my rental business. I have greatly increased my efficiency and saved a ton of time thanks to the software's flexibility, ease of use, and extensive automation features. I didn't need much training to navigate the software and begin using it. Within minutes, I had my inventory organized, rental agreements made, and rentals scheduled. I was able to modify the software to meet my unique requirements by making various rental agreement templates, establishing various rental rates, and even setting up multiple locations. Additional time has been saved greatly by Rentle's automation features. Sending out rental agreements and keeping track of payments are just a couple of the time-consuming tasks that are automated by this system. Rentle's integration capabilities are also impressive. It is a one-stop shop for rental management because it integrates easily with other platforms, such as payment processing and shipping companies. All things considered, I heartily endorse Rentle to anyone in the rental industry. The investment is well worth it because it's a great tool for managing the rental process.

Nachteile

As a Rentle user, there are a few features I wish the program had. More sophisticated reporting and analytics capabilities are one of the things I would like to see. Though the software does offer some basic reporting features, I would prefer to see more in-depth and customizable choices. I could gain a better understanding of my rental business as a result, and I could make better choices. Additional software customization options are something else I'd like to see. One great addition would be the capacity to design unique fields and forms. This would enable me to customize the software to meet my unique needs and increase its effectiveness. And finally, I'd like to see some upgrades made to customer service. Even though the support staff has been helpful when I've needed it, I'd like to see more resources made available, like a more comprehensive knowledge base or more attentive customer support. Despite these minor drawbacks, Rentle is still a fantastic tool for running a rental business, in my opinion. It has a large number of features and automations that have helped me be much more productive and efficient while also saving me a ton of time. I wish the programmers would fix these minor issues and keep making improvements to the software. I've had a generally positive experience with Rentle so far, and I intend to keep using it in the future.

Vorteile

Ease of use. You don't need days of training to teach new rental shop crew to start working with the system.

Nachteile

Integrations to our existing systems. Always room for improvement.

Vorteile

Easy to use, for the staff and the costumers. Great service from Rental's employee.

Nachteile

To book a duration without being able to book in an other way. We organise a big Christmas market in november-december, dans I would have like to be able to do package deals. I'm also sad deposid are not possible in Canada, but I know it's coming in 2023.

Vorteile

very intuitive for the user, simple interface, simple with very good UX.
very good real time stock system that avoids overselling (rentals).
bulk products and packages.

Nachteile

an integration with a local payment method would be required (Argentina and LATAM as Mercadopago)

Vorteile

The web interface is nice and reactive.

The support is responding very quickly and is always helpful.

Nachteile

Change of pricing model just before summer was unexpected and is not viable for small seasonal businesses

Issue reported on confirmation mail not being received --> no vision to debug or confirm the sending of mail in the interface. Sending the confirmation mail to admin for confirmation could be good

Integration with word press is not optimal

Vorteile

Rentle has a really well thought out suite of features at a competitive price

Nachteile

For large orgs that want to make rental management as frictionless as possible Rentle is excellent but for smaller orgs who are very hands on with every rental they may find Rentle's lack of moderation features (i.e. the ability to manually confirm rentals after staff review rather than have them automated) hard to work with.

Vorteile

Easy interface, excellent customer care, fair price

Nachteile

not much personalization of the welcome page, some bugs in the software, absence of an app

Vorteile

It’s very easy to use. The software integrated with my website seamlessly.
Rentle has become my 2nd employee, freeing up my time to do other necessities in the business.

Nachteile

I’d like if the invoicing module was available with the trial version.

Vorteile

The product setup. I have used other tools and plugins that are quite complicated to begin with. Rentle is very simple to setup and use.
The customer support provided by [SENSITIVE CONTENT HIDDEN] was awesome as well.

Nachteile

Well, I think they could allow for flexibility in designing the user interface, especially for those of us who'd like to integrate into our websites.

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Vorteile

Twice Commerce has a focused inventory management solution, which brings accountability.

Nachteile

Twice Commerce is professional, and it articulates all the inventory management solutions.

Vorteile

Ease of use
Clean interface
Inventory and booking options

Nachteile

Cost per transaction could be lower. I would rather pay a flat rate, vs paying a % per order. I would ideally like to have the ordering processing fees to be sub 4% for stripe and rentle combined, and will explore alternate payment options to see if there is a way we can get there. Paying close to $600 per 10k in sales is too much.

Vorteile

We found it really easy and straightforward to set up and customize. We had toyed with the idea of getting a web design company to build a booking system for our website, but decided it wouldn't be worth the cost. We then found Rentle which seems to be custom made for the hire industry, and found it very straight forward. Setting up the listings for each product takes a minute or two, and other customisation features are also very straight forward.

Nachteile

They are currently working on putting in more customisation features like background colour, which is something we would be very interested as we would like to make our store more like our website in terms of colour themes. We were also disappointed with not having telephone support, but as they are in a different time zone to a lot of their customers, I can see why its impractical. They do answer the messages and emails within an hour or two though, and can generally give you a full answer without the need for a load of back and forth.

Vorteile

support is great and very good functionality

Nachteile

I miss video integration to showcase products and services better than with words and pictures

Vorteile

Le tarif intéressant, la facilité d'utilisation.

Nachteile

Rien, tout ess ok même le support est très rapide.

Vorteile

Everything works as it should! The interface is very easy to use, totally intuitive for customers. It was very fast to get our catalog up and running.

Nachteile

A couple of missing features are the ability to add custom fields to items, and charging for add-ons or rental extensions through Stripe.

Vorteile

How easy it is to use great and easy keeps your paperwork to a minimum can access it from anywhere it’s great

Nachteile

Nothing really that I can say I don’t like

Vorteile

Rentle was one of the few services that allowed me to sell and rent products. Rentle achieves this in a simple manner providing the customer with a smooth experience. The rentle store can be embedded into an existing website or be attached to a custom domain to keep branding and the customer experience streamlined.

Nachteile

Customisation of the store front is currently very limited - this however is due to be improved on.

Vorteile

The inventory management, pricing (free rental) is very suitable for our non-profit activity.
I have not found any other product that does this so well

Nachteile

Individual fields and customizations could be a little more flexible.

Vorteile

User friendly, great customer service and I am able to use Rentle as my baseline website

Nachteile

would like to see more customizable features for appearance

Vorteile

the best point on rentle for me is that everything run around the rental products, we can have an inventory, a diary with the reservations, a website easy to use for the consumers

Nachteile

I saw 2 big problems about rentle, the first one is the languages, i can't turn it in french in the admin part, only for the consumers, that's for me a really tough problem. Secondly the website is to limited, we can't change that much things and it's not personasible as i want

Vorteile

Easy to get started with twice commerce, features are more extensive then competition

Nachteile

Price, out of country limits useability, out of country limits paid for features

Vorteile

Rentle is cool, pretty easy to learn how to implement the backend to set up your shop.

Nachteile

Rentle needs to update their customer service hours to meet the demand of users in the states. I understand they are no US based, but it places a business owner in a bad spot when customers are demanding answers right away.

Vorteile

Product is very easy to use, support is always on hand from the team/support chat function and customers love it!

Nachteile

To be able to extend/add products to a booking and send payment request to customer who has already made a booking would be a beneficial feature!

Vorteile

The support has been invaluable. Setting everything up as a novice is not easy adding 67 sets and some in multiples. There are lots of settings needed, and support helped me to find the right methods of offering my services.Now my business has started, I will be contacting support again to ask for tips and tricks to make the most out of this system.

Nachteile

The hire store does not have a search bar, so poeple can't simply search for their preferred Lego Hire set, they have to scroll through all.

Vorteile

The mixture of the online booking process and option of sending manual booking links/payments links has been really great.

Nachteile

A lot of the customisable features are only available in the premium subscriptions, but the pricing still seems fair.

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Vorteile

The easy usage and consumer friendly navigation.

Nachteile

It is really difficult to set up the payment, until today I have not received my money from the transactions as there are still problems with setting up my payment account. It is definitely the most difficult set up I have come across on these type of websites.

Vorteile

We switched from Six Booking to Rentle for the inventory feature and ease of use. It was easy to set up and met all our important needs.

Nachteile

I would like more options for editing the online store. The layout is very limited.

Vorteile

My dayjob is as a systems development manager for a large PLC and I've never come across a piece of software that does inventory management, order management and dynamic delivery capability all in one solution.

Nachteile

I'd like more branding possibilities. As more people start using the software i think it becomes obvious that the website is built on a tool, that soon enough, everybody will start using.

Vorteile

The implementation of online booking was really easy and logical. A special mention goes to enabling online payments; it has never been this easy.

Nachteile

Perhaps there could be various "How to" videos available. Understanding things from a video is easier than from written text, especially when it comes to different language versions.

Vorteile

Easy to use, great storefront UX/UI, most needed features are there, fantastic customer support

Nachteile

Inventory management tools could be more robust - for example customisation of availability periods for products would be great. This has already been improved a bit during the time we've been using the product and there seems to be more on the roadmap, which is great.

Vorteile

Easy to set up and everything is clearly explained. Lots of content on the website to help you build your store based on other people's experience.

Nachteile

I'd have liked the option to trial everything fully before going live. I've had to pay for the pro version to make sure all the features i want will work correctly before taking any money. It would be good if whilst your store was taking no money, you could use all the features without the pro payments.

Vorteile

I havent used it as much as i should to write a review but it seems really handy for saving money and time.

Nachteile

There are a Lot of different ways to do practically one thing so it can get a little complicated.

Vorteile

The software is very user friendly and can be adapted to fit a variety of different methods of working. The software is very intuitive and adaptable and allows for surface level engagement through to in-depth use depending on need.

Nachteile

I would like the booking confirmation / end user engagement to be more customisable. At the moment it is a generic email confirmation which is fine but would be improved with ability to send more bespoke confirmations / engagement.