Teladoc Health – Bewertungsseite 2

Vorteile

As a user with multiple kids, I can believe how easy it is to use this app. if one of the kids is sick in the middle of the night, I can have someone helping me within a half-hour at the most and all of their health info is there so I don't need to remember medications, etc.

Nachteile

It would be nice to see the physician during communication even if we didn't want to be "seen." An in-app communication system would be great.

Vorteile

I love how easy it is to use. I am able to communicate with my doctor or nurse practitioner without any problems. Logging in is a breeze, and, if needed, a prescription can easily be issued. I really like the quality of the sound and video too.

Nachteile

There is nothing I dislike about it. I have found it very easy to use, especially during the pandemic, when my husband and I needed an appointment without going out to the office.

Vorteile

Sometimes they get back to right away, other times youre left waiting.

Nachteile

You information doesnt follow your login. I had an issue where I needed to have someone look at something but my phone was being repaired, when I signed in on another phone, after all the verification I had to fill it all of my medical history again. Such a waste of time.

Vorteile

I love how quickly I am able to get medication prescribed to me without making an appointment at an office and taking the time to wait and see someone. Teledoc always is a quick process

Nachteile

I really do not have anything negative to say about teledoc. Every time I have used this application I have been happy.

Vorteile

easy to use very quick not expensive. easy to find and sign in from my device

Nachteile

didnt make a diagnosis didnt spend time didnt call any medicines in thought it was a scam, he just said to go get checked out

Vorteile

I like money and patients give me money for the headaches we provide. I was thinking about changing our name to headache-a-doc but that wouldn't be as easy to text.

Nachteile

It took too long to develop and the patients ask too many questions. When I hang up on them I blame it on bad cell phone service, oops four hundredth time today.

I also don't like that customers give me bad reviews. I wish I could screen out the ones who have expectations before they even come online.

Vorteile

not too hard to set up and use, if you have insurance the copay can be less than your standard office visit.

Nachteile

no way of getting tests. the care is a bit limited. if you need a test, then I bet you have to pay twice

Vorteile

the software worked at about 50%, i really wasnt worried about the software when i was having pains

Nachteile

they said they tried to rech me via text 3 times but that was not true at all as the appointment was for 10am and thats exactly when they sent the text

Vorteile

Easy to use, can see a "physician" quickly.

Nachteile

Everything. It is a just a waste of time and a waste of money

Vorteile

NOTHING I liked about Teladoc. this is the worst services that I have ever had

Nachteile

Teladoc is charging not the service itself but whether doctor gives a call or not. Even if you won't get any medical advice from doctor nor proper service, once you get a call you will be charged regardless, which is terrible and very frustrating.

Vorteile

I like nothing about teladoc, I will never use again nor recommend.

Nachteile

The doctor could not help me and suggested I went to urgent care. That is what I was trying to avoid by using teladoc. Super frustrating !

Vorteile

ease of website, and the idea of an online doctor is great. if you can see one!

Nachteile

I waited an hour in the video chat waiting room and was never seen by a doctor. About 30 minutes of waiting, I called customer service which had a high volume of calls so I requested a call back. Still no call back and still waiting for the doctor.

Vorteile

This is the app to go for if you want a quick medical advice for minor ailments or refill of maintenance prescriptions. My insurance covers this service so it is super convenient. The app is easy to use and very reliable

Nachteile

One time, one of the prescriptions was sent incorrectly. I tried to contact the service again but could not be reconnected

Vorteile

Easy access of their app and extremely prompt responses!

Nachteile

The only thing I didn’t like was having to miss my first appointment because I didn’t turn off my call protect in time so the Dr’s Private Number would ring though, but I got it off before I submitted my 2nd request 😀

Vorteile

absolutely nothing, if you want shit service this is the place to go.

Nachteile

don't use, waste of time, you can wait a week and not get a single update on your requests. speak to a doctor immediately is a lie.

Vorteile

Terrible service. Hope this isn’t future of healthcare!

Nachteile

Customer service, provider access is extremely limited

Vorteile

Customer service can not verify members. Collect payment on $0 accounts.

Nachteile

Liked nothing, poor customer service. Over bills customer.

Vorteile

None, it appears to be easy but that is just a facade.

Nachteile

The company cancels appointments and blows off customers regularly. They don't even do what the doctors agree to IF the 'visit' takes place. It is a total sham.

Vorteile

I hated everything about this. First, I couldn't schedule my son as a dependent. It turns out you have to logout to update. Then the Doctor was extremely rude and condescending. I would much rather use Baycare or my local urgent care instead of this company.

Nachteile

Everything. Doctor was rude and set up was horrible. You have to log out each time to update. Overall, this was a waste of my time. I probably would have dealt with it, if the Doctor was pleasant.

Vorteile

Easy to use & easy download from app store

Nachteile

The doctors was so super unconcerned & didn't listen and the diagnosis was totally off He never took time to even look at the upload home test kit!! I tried the meds he gave me, but didn't work...if he would have listened hr would have saw that I did have a YEAST INFECTION.

Vorteile

Was the first time ever using a virtual doctor. My daughter had an ear infection and I figured it was a good time to try it out. The doctor called very quickly and confirmed she had swimmers ear and called in a prescription.

Nachteile

Because the service was through my husbands insurance I wasn’t able to setup the account for my kids so that was a pain but customer support was great and she explained that his company had it set that way.

Vorteile

Easy to get a "visit." Insurance covered all of it except....

Nachteile

Absolutely NO follow up on my issue of not getting my meds filled. I pleaded with Dr to call my insurance company to get preauths and she said maybe a "nurse" could call. What nurse??? The only reason I called is to get meds I have taken most of my life.

Vorteile

It is very easy to create an account and be seen for minor health concerns. This was a huge time saver and Teladoc allowed me to get healthier, faster.

Nachteile

I do not have any cons to report about this software. I look forward to using this as much as I can in place of my regular doctor.

Vorteile

Nothing. I didn't use it but 1 time. Will not use it again

Nachteile

No medical advice given. The software was fine

Vorteile

Quick to make an appointment. Nothing else.

Nachteile

The physicians at teladoc are not able to prescribe most medications. You will pay your copay only to have them say they can't do anything and hang up on you. They will point out some fine print loophole to prevent you from getting a refund.

Vorteile

None. I didn't like this software. It was awful

Nachteile

I had to wait for 3 days for them to even contact me. Then they asked me if I still wanted to be on a waiting list. I couldn't get any doctor to see me so this was my best chance of getting my COVID symptoms evaluated, but turns out they ddidn't have time to see me either

Vorteile

Nothing. They are terrible. Absolute worst

Nachteile

Absolute worst customer service and experience. They steal money. They can't treat men with UTIs and still let you set appointments for it just to take your money.

Vorteile

I love the whole idea of Teladoc! To be able to have the opportunity to speak to a doctor, get a prescription filled on a weekend or at night, and the fact that I don’t have to drive when I’m feeling sick, make teladoc an incredible alternative to a visit to the doctors office.

Nachteile

The app is not very user friendly. It’s simple enough to make your appointment, but the app could use some work. It would be nice to see approximate wait times and to get easier notifications.

Vorteile

The service is fairly easy to use. No complaints

Nachteile

The issue with Teladoc is bad patient care and shady business practices. The software works well.

Vorteile

Easy to navigate and get using. Testing the computer for compatibility worked well.

Nachteile

Does not provide the advertised service. Doctor charges you $45 and then sends you to the E.R. for poison ivy, an ailment the black-on-white claim they can deal with.

Vorteile

Nothing they stole 75 dollars from me. Prescribed otc cough medicine for sinus infection. When I called to complain I was told to go to urgent care.

Nachteile

They diagnosed me with upper respiratory infection then prescribed me otc cough syrup. Complete waist of money. Avoid these guys at all cost.

Vorteile

I didn't find any value is this software

Nachteile

Made an appointmet 4 hours and 8 minutes ago. Was told the wait would be 10-15 minutes. 4+ hours later, still no doctor has called, but I've been asked 6 times, via text, if I still need to speak to a doctor or if I would like to cancel my appointment.

Vorteile

I like that Teladoc can allow me to get rest by getting help for medical advice without leaving my room. It is less expensive than using an ambulance.

Nachteile

I do not like that the logo does not show any letter of the actual company.

Vorteile

The navigation was easy for patient use. The instructions were clear. The app design was efficient.

Nachteile

The variety of clinicians could use improving. This is more a matter of company development. Otherwise, the software worked great!