--- description: Reviews zu Teladoc Health Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Teladoc Health mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Teladoc Health | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Software für Patientenplanung](/directory/4470/patient-scheduling/software) > [Teladoc Health](/software/85865/teladoc) # Teladoc Health Canonical: https://www.softwareadvice.de/software/85865/teladoc Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/85865/teladoc?page=2) > Teladoc bietet cloudbasierte Telemedizinsoftware für Krankenhäuser und Gesundheitssysteme. Gesundheitssysteme können mithilfe der Teladoc-Technologie virtuelle Sprechstunden implementieren, die ärztliche Fachkräfte und Erkrankte virtuell über das Web, das Telefon oder die App miteinander verbindet. Teladoc bietet bidirektionalen Austausch und APIs, um die Integration in die bestehenden eGAs (elektronische Gesundheitsakten) von Gesundheitssystemen zu erleichtern. Nutzer können Erkrankte über das Teladoc-System rund um die Uhr betreuen. Die Software kann für jedes Gesundheitssystem angepasst und konfiguriert werden. Teladoc unterstützt mehrere Nutzerrollen. Die Lösung bietet Datenextraktion für die Analyse von und Berichterstattung über KPIs zum Gesundheitssystem, wie zum Beispiel Zulassungen. Teladoc bietet auch Marketingunterstützung für Krankenhäuser und Gesundheitssysteme, um das Angebot bei zu behandelnden Person bekannt zu machen. > > Bewertung: **2.5/5** von 90 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **2.5/5** | 90 Nutzerbewertungen | | Bedienkomfort | 2.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 2.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 2.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 2.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 40% | (4/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Teladoc Health ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - API - Arzt-Management - Compliance im Gesundheitswesen - Confirmations/Reminders - Dashboard - Daten-Import / -Export - Dokumentenmanagement - EMR / EHR - Elektronische Rezepte - Elektronische Unterschrift - Elektronische Zahlungen - Elektronischer Datenaustausch - Erinnerungen - Filesharing - Formelsammlung-Management - Fragebögen für Patienten - Für medizinische Zwecke - HIPAA konform - Integration von Monitoring-Geräten - Kalender-Synchronisierung ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Software für Patientenplanung](https://www.softwareadvice.de/directory/4470/patient-scheduling/software) ## Ähnliche Kategorien - [Software für Patientenplanung](https://www.softwareadvice.de/directory/4470/patient-scheduling/software) - [Patientenbindung Software](https://www.softwareadvice.de/directory/3429/patient-engagement/software) - [EHR-Software für psychische Gesundheit](https://www.softwareadvice.de/directory/16/mental-health-emr-billing-software/software) - [Terminplaner für Arztpraxen](https://www.softwareadvice.de/directory/18/patient-scheduling-software/software) - [Rezept Software für Ärzte](https://www.softwareadvice.de/directory/1568/e-prescribing/software) ## Alternativen 1. [Doxy.me](https://www.softwareadvice.de/software/85649/doxy-me) — 4.6/5 (1224 reviews) 2. [athenaOne](https://www.softwareadvice.de/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) 3. [Jane](https://www.softwareadvice.de/software/86099/jane) — 4.8/5 (494 reviews) 4. [SimplePractice](https://www.softwareadvice.de/software/81975/simplepractice) — 4.6/5 (2822 reviews) ## Nutzerbewertungen ### "THE At-Home Doc\!" — 5.0/5 > **Andrew** | *6. Dezember 2019* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Well the first thing I love is that it is now free with out insurance plan. That’s awesome and amazing\! I also like that they have a quick response time. The app allows you to add photos if needed and you can even do a video chat with the doctor. > > **Nachteile**: It takes a little effort to setup your account. My biggest irritation is when receiving calls from the doctor, it will come from an unlisted number. If your iPhone security is set to ignore calls from unlisted numbers it can seriously delay your call until you fix your settings. Otherwise, the app works really well\! > > I’ve used the Teledoc app for minor sickness issues that can be easily addressed over the phone or by video. Once setup, it’s easy to initiate a call with a doctor and they’ve always been kind and understanding...and fairly quick to call too\! ----- ### "Convenient, Reliable, and Accessible." — 5.0/5 > **Mustapha** | *3. April 2025* | Hochschulbildung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Teladoc's access and simplicity of use are really valued by me. Particularly for non-urgent health issues, being a student with access to healthcare professionals practically is a great advantage. The consultations are very professional, brief, and enlightening; the process is straightforward. > > **Nachteile**: One drawback is the limit of available services based on your area. Availability of particular specialties or services in some regions may be limited, and occasionally the wait time for particular appointments might be somewhat longer than anticipated. > > In total, I have had good encounters with Teladoc. It offers a simple-to-use and dependable pathway to remote healthcare access. It is wonderful for dermatology, general medical consultations, and mental health support. Particularly during busy periods, it is a useful resource for students or anyone who needs medical guidance without the annoyance of visiting an office. ----- ### "Don't trust Teladoc Health" — 1.0/5 > **Alexis** | *4. Oktober 2025* | Professionelles Training & Coaching | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Unfortunately nothing. I was excited about the prospect of receiving a valid medical opinion quickly, but that didn't pan out. > > **Nachteile**: Doctor closed case too early (which Teladoc Health admitted). I spent a total of 1.5 hours (over 3 calls) on the call with Customer Service and never got a resolution, and unfortunately wasted $89 for no diagnosis. > > I used Teladoc Health for a dermatology appointment and ran into significant issues with their platform and customer service. According to Teladoc’s policy, patients can send a follow-up message to their doctor within seven days, including additional questions or photos. When I tried to do this, the platform only allowed me to upload one photo, even though the initial submission had accepted multiple. In the follow-up message, I made it clear to the doctor that I was having trouble uploading the correct photos. I also called Customer Support immediately to figure out how to send the correct photos. While I was still on the phone with Support, the doctor closed my case, leaving me unable to provide the information needed for a proper diagnosis. Over the next several weeks I followed up multiple times with Teladoc. Support agents admitted the doctor was too hasty in closing the case, and told me my request would be escalated and that I would likely hear from a supervisor within a few days. No one ever contacted me. When I followed up again, my requests to either reopen the case with the doctor to get a correct diagnosis, to reschedule with another doctor at no charge, or to receive a refund were all denied. Teladoc also claimed they had emailed me updates, but no emails were ever received (I checked spam and junk). In the end, I paid $89 and never had the chance to get a meaningful medical opinion, and the Customer Service was truly disappointing. Teladoc had multiple chances to make it right and simply didn’t. ----- ### "Great Service" — 5.0/5 > **scott** | *13. November 2025* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use and Doc cals you within an hour. I think this a great service for basic information, refills if traveling, all the Doctors have been very friendly and helpful. I would highly recommended Teladoc. > > **Nachteile**: I've used Teladoc 4 times over the past year, each time it's been easy to use and schedule a call with a Doc. Doc call within an hour. > > I think Teladoc is a great service if you have a questions for a Doc or traveling and need basic prescriptions. Very easy to use and Doctor calls you back within an hour. Thanks ----- ### "Teladoc Thoughts" — 4.0/5 > **Joery** | *16. Oktober 2025* | Unterhaltung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Teladoc Health is easy and accessible for all employees to use. It offers a good range of scheduling options to choose from. And it saves employees time on having to go in person. > > **Nachteile**: Inconsistent quality of care depending on the provider and low record management. We've had employees mention it wasn't useful or were wrongfully diagnose. > > Overall, it can be a useful tool for employees if implemented correctly by leadership. Can be great for getting quick medical advice. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/85865/teladoc?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/85865/teladoc) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Strukturierte Daten