ExpensePoint – Bewertungsseite 7

4,9
Gesamtbewertung
Bewertungen

4,9
Gesamtbewertung
Bewertungen

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319 von 319 Bewertungen
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Kevin
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.12.2018

Tracking Issues

Excellent, solving my credit card purchase tracking issues

Vorteile

i liked the ease of Use, very easy to take a picture of receipt to load. I also liked the ability to assign multiple company gl"s.

Nachteile

The employees were hesitant to use the product.

Antwort von ExpensePoint

Dear Kevin,

We appreciate your business and your feedback. It helps us provide better service to our customers. I am pleased to know that ExpensePoint has provided you with a better process for expense reporting. We love the Receipt Wallet as well. Thank you for choosing ExpensePoint and for being our client; we really appreciate it.

Sincerely,
Sherry McKeen VP-Global Client Relations

Beantwortet am 16.10.2019
Barry
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.12.2014

Best Expense Report Software for Business

I have been using Expense Point for over 10 years in my Company and have had great success. It is easy to set up itemized accounts and the final review can be electronically transmitted to the paying office.
Service on problems which have been very few is prompt

Antwort von ExpensePoint

Thank you Barry for your kind comments. It has been a great pleasure having you as our client over the last 10 years.

Paul Ansloos
Dir. Global Sales & Marketing

Beantwortet am 18.12.2014
Toshiko
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.4.2020

Very good product

Vorteile

user friendly and good visual. good tutorial and support .

Nachteile

takes a while to upload photos. Japanese trasnlation is not perfect yet.

Antwort von ExpensePoint

Dear Toshiko,

Thank you for your great review of ExpensePoint. I am pleased to know that are finding ExpensePoint user friendly and our support experience helpful. I appreciate your feedback regarding the Japanese translation. I will forward your feedback to our development team. To make your experience faster with uploading receipts, we encourage clients to take a picture at the point of sale. That way it is uploading while you are taking care of other business and when you sit down to do the expenses they are there. Thank you for being our client. We appreciate your business.

Best wishes,
Sherry McKeen- V.P. Global Client Relations

Beantwortet am 20.4.2020
Lisa
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.3.2015

Great Customer Service

I have used Expense Point for several years and am very impressed with the service I receive when having to call with a question. They are answered promptly and courteously. No CONS at all.

Antwort von ExpensePoint

Lisa,

Thank you so much for the great review of ExpensePoint and the comments about your ExpensePoint customer service team. We really appreciate you being our client.

Thank you and kind regards,

Paul Ansloos
Dir. Global Sales

Beantwortet am 7.7.2015
Bob
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 31.3.2015

ExpensePoint has helped streamline our processes

After some initial "hiccups" in setting things up, the program is working well for us now and has streamline our expense process and reduced the time we spent on this area.

Antwort von ExpensePoint

Bob

Thank you so much for your review of ExpensePoint. I am really glad we were able to overcome any initial hiccups in your implementation and that we are now smooth sailing!

Kindest regards,
Paul Ansloos
Dir. Global Sales

Beantwortet am 7.7.2015
Heather
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.4.2018

Streamlined the expense reporting process greatly

Vorteile

Easy to use, huge savings of time, having all receipts in one, easily accessible place, customized reports

Nachteile

Certain fields are defaulted that you have to change with each new category, would be nice to have customer driven defaults as opposed to system driven ones. The initial uploads had some issues, but we found that came from not using the desktop version.

Antwort von ExpensePoint

Dear Heather,

Thanks you for the wonderful review of ExpensePoint. I am pleased that ExpensePoint is helping you streamline your expense report process. I also appreciate your feedback with respect to making new categories default to your own defaults. This would be a great feature and so I have asked for this to be added to the system. So hopefully you will see this feature in a future update soon. Thank you also for choosing ExpensePoint.as your expense management partner.

Kindest regards.

Paul Ansloos - Vice President - Global Sales & Marketing

Beantwortet am 13.4.2018
Pat
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.12.2018

Perfect

Simple saves me tons of time

Vorteile

Ease of use even for some who are not technologically savvy.

Nachteile

N/A. It is a software that is simple and easy to use.

Antwort von ExpensePoint

Dear Pat,

Thank you for your fabulous review of ExpensePoint. We are glad it is saving you time. We are happy you are enjoying the ease of use of the system. Thank you for choosing ExpensePoint. We appreciate your business and look forward to a long relationship with you and your company.

Kind regards,
Sherry McKeen - Vice President - Global Client Relations

Beantwortet am 15.10.2019
Johnny
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.10.2013

Accounts Payable Accountant

Very satisfy, very useful product. I find easy to use.

Antwort von ExpensePoint

Dear Johnny,

Thank you for your review. We are happy to know that you are finding value for your company using ExpensePoint. Thank you for choosing ExpensePoint as your automated expense reporting solution.

Best regards,
Sherry McKeen VP-Global Client Relations

Beantwortet am 9.10.2019
Brian
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.5.2018

Very pleasant experience, Kelly Marceniuk made the walk through very easy to understand

Vorteile

Very user friendly, I like being able to take a picture of my receipt and capture it as an expense immediately.

Nachteile

none that I can think of at this time. I am a new user but have experience with Concur solutions. This software looks to be at the very least, just as user friendly

Antwort von ExpensePoint

Dear Brian,

Thank you for the great feedback on ExpensePoint. I am glad to know that your experience as user is going really well and I appreciate your comments regarding the ability to just snap a picture of your receipt and ExpensePoint captures it as an expense immediately. As a person who travels a lot I can say from personal experience that this is extremely convenient. It makes the task of doing my expense report on the run much much easier.

Thank you again for your comments and we appreciate you being our client.

Kind regards,
Paul Ansloos - Vice President - Global Sales & Marketing

Beantwortet am 7.5.2018
Maggie
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.2.2019

Very Helpful

Representative was very quick to help me, and was thorough in her explanation to make sure I fully understood the software.

Vorteile

User friendly and very dynamic. The reports are so great, and the graph's really add to the presentation.

Nachteile

No issues! When I thought I had problems representative was right there to help me work through it and get me back up and running!

Antwort von ExpensePoint

Dear Maggie,

Thank you for your incredible review of ExpensePoint. We really appreciate your feedback especially regarding your experience with our customer service team. I will be passing your review on to them. I am happy to hear that you have found the program user friendly and dynamic. We love a great pie chart too, so its good to hear that the reports and graphs are adding value to your work. Thank you for choosing ExpensePoint as your expense management system.

Yours truly,
Sherry McKeen VP-Global Client Relations

Beantwortet am 8.10.2019
Courtney
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.12.2018

Excellent work

It has been great.

Vorteile

It's customization and all of the great customer service.

Nachteile

The software is really good. If there is a way to make it even simpler that would be great.

Antwort von ExpensePoint

Dear Courtney,

Thank you for your amazing review. I am so happy to know that ExpensePoint has been a great solution for your company. Thank you for your business and for choosing ExpensePoint. We really appreciate it.

Sincerely,
Sherry McKeen VP-Global Client Relations

Beantwortet am 16.10.2019
Orle
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.12.2018

Great experience

great experience i love it

Vorteile

The training I received at the beginning was amazing and she answered all my questions and took her time on making sure i understood everything. when i have questions she always replies to my emails with a solution.

Nachteile

sometimes the software can be very slow, specially when adding receipts it takes 20 min-30min sometimes.

Antwort von ExpensePoint

Dear Orle,

Thank you so much for these wonderful comments about ExpensePoint training and support. To reduce wait times for receipts to upload we encourage our clients to upload as close to the point of purchase as possible. That way by the time you get back to the office to do the expense report it will be uploaded. We really appreciate your business and appreciate your support by providing this superb review.

Sincerely,
Sherry McKeen VP-Global Client Relations

P.S.
I love your food!

Beantwortet am 16.10.2019
Sheylla
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 20.2.2018

It was easy to get information and have the system setup immediately.

Ease in approving staff expenses

Vorteile

Expenses approved by each user and receipt upload using your phone. Having assistance on configuring the system and training.

Antwort von ExpensePoint

Dear Sheylla,

Thank you for your great comments on ExpensePoint. We appreciate you being our client and look forward to a long lasting relationship.

Kindest regards,
Paul Ansloos - VP - Global Sales & Marketing

Beantwortet am 21.2.2018
teresa
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.3.2015

Great Program

Easy to use platform with reliable, consistent service.

Antwort von ExpensePoint

Theresa

Thank you so much for your review of ExpensePoint and thank you for being our client.

Kind regards,
Paul Ansloos
Dir. Global Sales

Beantwortet am 7.7.2015
Angeline
  • Branche: Supermärkte
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.12.2018

ExpensePoint Review

you have an awesome support team who is ever so helpful and responsive

Vorteile

it is very easy track expense and to prepare an expense report

Nachteile

the uploading of a receipt takes too long.

Antwort von ExpensePoint

Dear Angeline,

Thank you so much for your wonderful 5-star review of ExpensePoint; we really do appreciate it. Thank you for your comments regarding uploading receipts taking a long time. When I upload my receipts using the mobile app it usually takes no more than 5-10 seconds depending on the size of the image. I have requested that someone from our CRM team reach out to you ASAP to find out more from you about your experience as this is normally a very quick process. Finally, thank you for being our customer, we really appreciate and value your business.

Kind Regards,
Paul Ansloos - V.P. Global Sales & Marketing.

Beantwortet am 31.12.2018
Nicole
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.3.2020

Excellent Platform

Vorteile

This software is easy to use and the generated reports are clean and concise.

Nachteile

The category editing section could use a little work. It is hard to edit categories during the initial set-up.

Antwort von ExpensePoint

Dear Nicole,
Thank you for your great review of ExpensePoint. I am pleased to know that are enjoying the system. I also appreciate your feedback regarding the ease of use and the value of the reports. Thank you for being our client. We appreciate your business.
Best wishes,
Sherry McKeen- V.P. Global Client Relations

Beantwortet am 17.4.2020
Elliot
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 18.4.2018

Very simply, great customer service

Vorteile

Has a lot of great reports. The number of different ways to manipulate between how expenses are made, i.e. vendor, items, customer/

Nachteile

Not able to share an expense report with a co-worker without giving full access to each others accounts

Antwort von ExpensePoint

Dear Elloit,

Thank you for your review of ExpensePoint. I am pleased to know that the system is giving you flexibility on how to create expenses as you mention i.e. vendor, items and customers. Having this capability is really helpful to a lot of our customers. Thank you for choosing ExpensePoint. We really value your business.

Kind regards,
Paul Ansloos - Senior Vice President - Global Sales & Marketing.

Beantwortet am 10.5.2018
Sandi
  • Branche: Öl & Energie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.12.2018

VERY HAPPY

I love the process and the capabilities it has.

Vorteile

The software is easy to navigate through. It also allows me to decline one expense versus declining the whole report for one item.

Nachteile

I haven't found any thing that I don't like about this software.

Antwort von ExpensePoint

Dear Sandy,

We are so pleased that you are happy with ExpensePoint. It is great to hear that you love the capabilities of the program and its ease of use. Thank you for the stellar review and for choosing ExpensePoint. We really appreciate your business..

Sincerely,
Sherry McKeen VP-Global Client Relations

Beantwortet am 16.10.2019
B Louis
  • Branche: Versicherung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.12.2018

Expense Point Review

Overall I am satisfied

Vorteile

I found the software easy to use and required very few clicks.

Nachteile

Not sure if this software related but for reimbursement we did not want to use Forte. The alternative option needs to be better streamlined.

Antwort von ExpensePoint

Dear B Louis,

Thanks for taking the time to review ExpensePoint. We hope that ExpensePoint Global Pay provided a great solution for you. Thank you for choosing us as your automated expense reporting solution.

Best regards,
Sherry McKeen VP-Global Client Relations

Beantwortet am 16.10.2019
319 Bewertungen