DealerCenter


DealerCenter Logo

 

1300 Bewertungen (5/5)
 

DealerCenter is a cloud-based dealer management system designed to help small to large businesses manage processes related to accounting, customer relationships, auctions, inventory, digital marketing and more. The centralized platform allows users to integrate the system with various accounting applications, simplifying receiving and submission of credit applications and lender decisions.

Features of DealerCenter include deal management, electronic licensing, e-contracts and forms, lead management, email/SMS campaigns, call recording, automated messaging and more. It comes with Android and iOS mobile applications, which enable users to handle license scanning, customer check-ins and check-outs, appointments and alert notifications. Additionally, businesses can create customizable dashboards per requirements to gain insight into operations across all levels. 

DealerCenter facilitates integration with several third-party dealer websites and applications such as QuickBooks, Experian, Equifax, Carfax, TransUnion, Kelley Blue Book, AutoCheck, NADA, Black Book, Manheim, Craiglist and more.

Pricing is available through monthly subscriptions.

 

DealerCenter - DealerCenter contract and forms screenshot
 
  • DealerCenter - DealerCenter contract and forms screenshot
    DealerCenter contract and forms screenshot
  • DealerCenter - DealerCenter dashboard and reporting screenshot
    DealerCenter dashboard and reporting screenshot
  • DealerCenter - DealerCenter campaign management screenshot
    DealerCenter campaign management screenshot
  • DealerCenter - DealerCenter email messages screenshot
    DealerCenter email messages screenshot
  • DealerCenter - DealerCenter deal management screenshot
    DealerCenter deal management screenshot
Unterstützte Betriebssysteme:
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1300 Bewertungen über DealerCenter

 

Brandon michel E.

22.12.2017

22.12.2017

Quelle der Bewertung: Capterra

A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.

Übersetzen auf: Deutsch
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Anyone can set up a auto dealership and have it operational and effective in a week.

Vorteile

Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.

Nachteile

The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.

Gary S. Branche: Automotive Anzahl der Mitarbeiter:  11-50 Mitarbeiter Mitarbeiteranzahl:  11-50 Mitarbeiter

7.5.2020

7.5.2020

Quelle der Bewertung: Capterra

Impressive

Übersetzen auf: Deutsch
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I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days.
In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air.
A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.

Vorteile

Easy to use, intuitive in fact. Everything you need and more. Cannot beat the value.
All in one solutions for Independent dealers of all sizes.

Nachteile

Nothing negative to say. Nothing else to say about the CONS ......

Dan E. Branche: Automotive Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

29.9.2020

29.9.2020

Quelle der Bewertung: Capterra

Great Dealer Suite of options to run every type of dealership

Übersetzen auf: Deutsch
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Overall a great product that has more positives than negatives. Local account representatives are US based in Los Angeles and they are spectacular to deal with. When you need tech support, you'll have some headaches as they are based in India. Indian support crew are very professional, but often times I find it that they do not understand the issues.

Vorteile

Endless features. Dealercenter is a la carte so you can sign up for whatever you want. We are currently signed up with their booking feature, history reports, CRM, DMS etc. All of their software has become much easier to use and they are slowly making it more graphics oriented. The CRM and DMS are priceless features that allow you to run your every day dealer operations.

Nachteile

The CRM has issues when responding to leads. A lot of times we receive leads coming from 3rd parties and replying to those leads through the CRM can be a headache as it isn't as simple as hitting reply. A lot of times you need to copy the email address of the client and start a new email chain as the received email will only respond to the 3rd party generic lead.

Eli W. Branche: Automotive Anzahl der Mitarbeiter:  11-50 Mitarbeiter Mitarbeiteranzahl:  11-50 Mitarbeiter

10.2.2020

10.2.2020

Quelle der Bewertung: Capterra

DealerCenter Doesn't Care

Übersetzen auf: Deutsch
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Overall experience with DealerCenter was great, up until we tried to acquire more features. They lied to us, signed the new contracts on our behalf, double charged us for 6 months, then told us they didn't care if they lose our business, giving us no choice but to pay for something we never used, or find a new CRM and website management software.

Vorteile

It is user friendly, unless you have issues.

Nachteile

Our company was double charged for 6 months. They lied to us on multiple occasions saying that we were not double paying. They signed the revised contract themselves assuring us they were making a simple addition to the contract. They continued to directly take the money out of our account so we didn't notice right away. When we tried to come to a settlement they told us "They don't care if they lose our business". We were given no choice but to pay for something we never used, or find a new CRM and website management software. They outsource their customer service. You rarely can get on the phone with someone who is articulate and knowledgeable. Incredibly unhelpful as soon as you try and resolve any issues that involve them over charging their customers.

Sean T. Branche: Automotive Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

24.6.2020

24.6.2020

Quelle der Bewertung: Capterra

Very good DMS with constant updates to make it even better

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

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Bedienkomfort
Bedienkomfort
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Vorteile

This software allows us to do nearly everything without having to rely on other products. Integration is almost seamless with carfax, Quickbooks, autocheck, auction houses, and the list goes on.

Nachteile

You do pay quite a bit for the packages but we believe it is worth it.