Über Shippo

Der E-Commerce ist komplex. Der Versand nicht unbedingt. Shippo verbindet dich mit attraktiven Tarifen von zahlreichen Spediteuren mithilfe einer in deinem Unternehmen integrierten Lösung und einem in jeder Phase zur Verfügung stehenden erfahrenen Support, sodass du in die Zukunft wachsen kannst. • Attraktive Tarife von zahlreichen Spediteuren – Zugriff auf über 85 Spediteure und ihre jeweiligen Tarife, einschließlich regionaler Spediteure, deren Tarife nicht zu schlagen sind. • Integriert in dein Unternehmen – Nahtloser Versand mit nativen Verbindungen zu bekannten E-Commerce-Plattformen und einer implementierbaren API, die direkt in deinen Workflow integriert werden kann. Analysen, Erkenntnisse und Berichte, einschließlich intelligenter Standardwerte und konfigurierbarer Automatisierungen, stellen sicher, dass du immer den Überblick über den Versand hast und kluge Geschäftsentscheidungen triffst. • Unterstützung in jeder Phase – Zuversicht dank der erfahrenen Kundenbetreuungs-, Implementierungs- und Erfolgsteams. Das Unternehmen verfügt über das Versandwissen, damit du schnell start- und ständig einsatzbereit bist. • In die Zukunft wachsen – Mehr Sendungen in der Zukunft. Shippo bietet eine Verfügbarkeit von 99,99 % und alle Funktionen, die du benötigst, um eine bessere Markenverbindung zu deinen Kunden zu schaffen und deine höchsten Ambitionen zu erfüllen. Genau wie über 100.000 Kunden kann Shippo auch dir helfen, mit Zuversicht in die Zukunft zu wachsen.
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Shippo Video
Shippo Software - 1 - Vorschau
Shippo Software - 2 - Vorschau
Shippo Software - 3 - Vorschau

Shippo Preis

Shippo bietet eine Gratisversion und eine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

Alternativen für Shippo

Shippo Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,8
Funktionalität
4,7
Bedienkomfort
4,8
Kundenbetreuung
4,7
5 von 812 Bewertungen Alle Bewertungen anzeigen
Marci
Marci
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.2.2021

Saved by Shippo!

Overall this saved my little business! Cheaper than most others, quick and effective, you couldn't ask for much more than that!

Vorteile

If you have a small business and need to ship constantly this is the way to go! Cheap, fast and effective, it helps get the job done!

Nachteile

I would like to see a retrieval option for printing labels that have been marked as shipped. Sometimes I like to send freebies and extras to my customers and it would help being able to access the same label info and add it to a new label and tracking number.

Phil
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.9.2020

Recommended Ease

I use it for multiple businesses and have recommended it over rivals for ease of use and a simplistic layout. I am learning more each year. I run two different e-commerce platforms and I have the ability to choose which I want to ship from. I mostly use shippo if the volume is over 3-4 packages to ease the burden at the local post office.

To my delight, shippo has never seemed to go offline at least while i'm using it

Vorteile

Integrations with 3rd party e-commerce platform to sync labels
Commercial Rates for USPS
The ability to print multi shipment manifests
Label purchases are billed once a week
Ease with reprinting a label that did not print correctly or creating another label going to the same place
5c plus per label charge on top of the commercial rate

Nachteile

No real cons, sometimes you are paying a few cents more than another commercial carrier for USPS but I cannot seem to figure out how its calculated.

I wish it there was a mobile app just for tracking shipments outgoing.

I have had a few issues with international addresses not being recognized but a quick google search resolves the isue.

In Betracht gezogene Alternativen

ShipStation

Gründe für den Wechsel zu Shippo

Pricing, I may pay more in the long run as shipment volume increase but in the early years, no monthly charge to send 5 packages a month was better. Now I send about 50.
Brittany
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
3
Kundenbetreuung
1

1
Bewertet am 23.8.2021

Customer Service Problems!

Customer service is not capable of handling basic problems. Shippo "accidentally" reused a USPS tracking number too soon. So old data was still present on the current label. It's been 4 days and they haven't been able to do anything at all. They haven't offered a refund, to assist with insurance. It's clear they don't know what to do. They actually said at one point, "we're not responsible" even though tracking was purchased and issued through them.

My emails don't get a response, live chat just says "we've asked USPS" and nothing moves forward.

Sometimes live chat is available. Sometimes it's not. It's not based on days of the week or times of day. It's just random.

Also, yes they do have hidden surcharges with every carrier and no they won't help you dispute them. They just said "the dispute was sided with the carrier" but any other shipping software allows you to provide detailed information and with every other shipping software they side with the shipper.

Vorteile

Unfortunately I don't have anything positive to say about this software.

Nachteile

Customer service is difficult to reach and not knowledgeable.

Britt
  • Branche: Essen & Trinken
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.7.2020

eCommerce is a fun now

I appreciate all that they are doing to bring eCommerce to food and beverages in a meaningful way. It's nice to know everything I need will be in one place and I can search for problems before I reach out to their team for more information. It's rare that my problem and troubleshooting aren't available in their help system.

Vorteile

I love the adaptability and software applications that I can use. I have discovered several spaces where I needed to streamline or needed an application function(s) that were already synced and functional with Shippo. Their customer service is OTC- Off The Charts- responsive and very empathetic to a sometimes overwhelmed solopreneur.

Nachteile

I would like to be able to update the look of the dashboard with weekly stats/updates available to show how much Shippo saves me time and energy.

In Betracht gezogene Alternativen

ShipStation

Warum Shippo gewählt wurde

I didn't like the "bank" and minimum balance requirements for printing the labels. I also struggled with implementing ShipStations services into my website update. It was hard to tell when/how they planned to innovate.

Zuvor genutzte Software

Stamps.com

Gründe für den Wechsel zu Shippo

The mascot, copywriting/language use, customer service interface, and overall layout of the product were my deciding factors. I also liked there was not an ounce of pressure to do the paid tiers if I didn't need that level of bells/whistles for my business.
Ellen
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.6.2022

Good shipping services

Vorteile

I can print shipping labels easily, and they have a good discount on most carriers. The software is easy to understand and use, and we transitioned seamlessly from our old provider.

Nachteile

When you try to send a tracking email, it drops the ball. It does not let me look at the email to be sent or verify the email address, and simply flashes an "email sent" screen. It does this even if the recipient does not have a known email address. Sine we have low shipping volume, I simply send the emails myself.

Antwort von Shippo

Hi Ellen,

Thanks for leaving us a review. We're happy to hear that Shippo has helped streamline your shipping process! We recently launched a new tracking experience that allows you to manage your tracking notification emails with ease! For instance, you can preview what your tracking email looks like, enable notifications so a tracking email can be sent out to all of your customers, and more! You can visit this link to check it out: https://apps.goshippo.com/settings/tracking-page

Also, if you'd like to look at a customer's email address, you can head to your "Orders" page and hover over a customer's name to preview their email.

We hope this information helps! If you have any questions, please feel free to reach out to [email protected]. If you prefer chatting with one of our Support members, please feel free to give us a call at your convenience at (415)-779-7447 and we'd be happy to help. We offer Phone Support M-F from 9-5 PST.

Thank you,
Shippo Support

Beantwortet am 28.6.2022

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