Culture Amp

Vorteile

This is one of the most user friendly software that integrates top quality analytics to gain insights onto the employee performances while ensuring that the user interface is easy to use and is available to employees at all levels in the organization.

Nachteile

I feel the 1-on-1s feature should be upgraded in that, it should be able to send an email of responses whenever a direct report or manager updates the conversation or shares a reply. Other than that, Culture Amp is the best.

Vorteile

Lovely UI, easy to manage employee data, configure surveys, and track results through the tool.

Nachteile

There is very little to speak negatively about Culture Amp. The application is great and support has met expectations.

Vorteile

I've loved using CutureAmp to track daily, weekly, monthly, and yearly goals

Nachteile

I do not have any complaints about CultureAmp

Vorteile

Not good for large scale and high growth organizations. Their integration with Rippling is a joke and leads to terrible data and duplicative profiles. Very buggy -- when you run performance cycles the UX is different for self reflection vs performance. It means you have to manually update and edit everything. Also, they don't have on demand customer service -- just the chat bot, so if you need anything more complex.. like talent grids or ways to review calibration modules, you have to contact your CS team and in our experience their solutions are super limited. Mostly they tell you to just download the CSV and then manually create reporting or detailed info outside of the system. Not great.

Nachteile

UX is terrible -- it is not user friendly at all.

Vorteile

Very user friendly UI, easy for employees to fill their goals and add reflections.
Feels more empathetic than other similar tools. Simple does the job, easy to review tasks and 1to1s.

Nachteile

Perhaps just one thing can be improved - skills coach section - i would prefer how we can utilize AI and other tech to make our life easier and reduce manual workload. Basically more modern training.

Vorteile

Ease of use & the analytics of the engagement survey is very good

Nachteile

Poor integration with google calendar & inability to send reminders in performance reviews

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Culture Amp

Vorteile

At first Culture Amp was very customer-centric and committed to building a performance platform that would scale as you did. We have used Culture Amp for years and in the beginning, it was a fantastic product. If you are under 100 employees, have no growth anticipated, and do not need a robust performance management solution they could still be a good fit.

Nachteile

As our headcount has grown Cuture Amp has become increasingly challenging to utilize. We continue to encounter blockers, and despite feedback and requests for support, there is little Culture Amp can or will do to assist. Our business has scaled from 100 to over 400 employees in the last three years - this is not a product that can support that level of growth. 

When it comes to our blockers, most notably the lack of adaptability across this product has been incredibly frustrating and a complete miss when it comes to what users are trying to achieve. For example, to support a 360 review you are required to build and manage two separate reviews (Peer + Upward & Self Reflection) and run them concurrently. Not only is this twice the setup and work to manage, but the reviews are disconnected with different UI, settings, and requirements. This duplicative work has led to administrative hurdles and a disjointed user experience. Furthermore, the necessity to reopen the entire review period to accommodate a single individual extension is ridiculous. As a result, this has led to many extra hours and a source of confusion across our organization as due dates are changed within the platform for everyone - instead of just one employee. How there is no customization when it comes to due dates for reviews at an individual level is unfathomable - and an administrative nightmare if you have more than a handful of employees.

If you're looking for meaningful visualization or data analysis of performance results then this is likely not the product for you. For example, we wanted to adopt a 9-box or talent grid model. Despite being assured that this would not be an issue, after reviewing the provided documentation, it has become evident that Culture Amp is not equipped to support this functionality at all. Rather they suggested workarounds that would impose a substantial burden on our team. Their proposal was to not use their product and instead have us build the grid ourselves entirely outside of the platform manually. It's clear that Culture Amp is not built to support these more complex features - but that they also do not see an issue in upselling when the tooling is not truly supported.

Vorteile

I believe in Culture Amp's purpose of brining together functionality around employee engagement, goal setting, performance management and improving organizational culture into one comprehensive development zone. From a high level view, it seems to integrate the right components in a reasonably intuitive structure There is ample room for customization.

Nachteile

However the features themselves turn out to feel rather clunky and disjointed. Perhaps if you can dedicate a brilliant team of visionaries and administrators to fully realize Culture Amp's potential, this can be overcome in your implementation. But I find the many limitations imposed by our configuration to make the application more frustrating than propulsive.

Limitations include inscrutably opaque scheduling functions (first of all an administrator has to manage all the schedules, then the only way to look up when something should occur is to find the group of that functionality (say Performance>Self Assessments>Direct Reports Self-Assessments) then drill down into individual months (say May 2024) to see who is scheduled in that month - and only past and current months can be seen. So effectively you cannot see an annual schedule and you cannot see your own obligations in the same frame that you can see your direct reports' obligations.

When completing such functions as performance reviews and self-assessments, there is an arcane methodology for submitting documents for review and sharing them, along with deadlines set by an administrator that close documents for completion or editing, and require adminsitrator interventions to enable sharing. All of these may serve some purpose but they really serve to make it seem hard, sometimes impossible, to do what you're supposed to do. And trying to understand what is working for you or against you to complete these tasks is difiicult. I feel like the developers may have had some brilliant ideas but then let themselves get so bogged down in controlling every detail that they don't see the oppressive cloud hovering over the product.

A particular detail that I found very frustrating involved the in-app support features. There are several places you can seek explanations or instructions. Upon doing so, a little bot survey asks about your experience with the help and whether you have any feedback for Culture Amp on your issue. It then asks if Culture Amp can contact you about your feedback. On several occasions I wrote some very detailed observations and suggestions, and actually did hope that I would be able to talk to someone at the company about these. After a few times, I decided to send one of these responses in to the support team at Contact Us to see if I could get any traction. I explained that I had submitted these and similar details to the survey bot. First, the reps several times over tried to steer me into an explanation of why our site administrator, not Culture Amp staff would be the person to talk to about changing our survey questions. When I finally convinced someone familiar with the survey bot that I was not talking about any custom survey of our own, they explained that the survey bot responses are not captured with a link to any individual user who submits respoinses - they are only catured and analyzed in aggregate. I naturally suggested that in that case it might be prudent of them to remove the question about whether Culture Amp can contact us about that response, since they appear to have neither the intention nor the means. They disagreed and the issue sort of dissolved into the overall cloud of opacity under which I use, but don't reallu understand the inner workings of this application.

Vorteile

Ability to get deep insights from anonymous surveys

Nachteile

No Google Calendar integration is something that is missing in the application. No mass reminder functionality for the performance module.The 1x1 module is fundamental and cannot be customized.

Vorteile

It's great to be able to track goals and items historically across 1:1s and see the progression or recall things that otherwise would be forgotten.

Nachteile

No major cons. There are features that we don't utilize, but everything we do use functions well.

Vorteile

The software platform is robust. It has a lot of helpful features.

Nachteile

Setting up the engagement survey can be painful, especially with awful product support. Most guides are in writing, so dyslexics will find get confused. They have a lot of bespoke terminology that takes time to get used to.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Culture Amp

Vorteile

I like the most about Culture Amp that it is easy and simple to use.

Nachteile

The inability for anonymous comments to show which team the commenter is on, which could provide more context

Vorteile

Culture amp really helps me evaluating a multinacional team, with people located in 5 countries using the same platform. Easy to setup goals and tracking them, setup 1 on 1 and evaluate the performance of my team is much more simple than before

Nachteile

A translation tool could be important to incorporate for people that are not confortable in the English language

Vorteile

Culture Amp is easy to use. Culture Amp gives both Manager and team members equality to put forward their thoughts. It enables team members to speak openly, structures reviews, to mark progress or swiftly pick up where change needs to occur.

Nachteile

I believe it would be of benefit to on occasion to change out the reviewer (Manager), if there was a bit of a personality or uncomfortable situation with the direct Manager, it enables the team member to speak more openly over a issue than may be causing concern.

Vorteile

Culture Amp makes it easy to set up performance management and employee engagement activities. The ease of use is fantastic. A good survey platform for a fraction of the price

Nachteile

Reporting needs some improvement! What to make from the data- Seems a bit confusing!

Vorteile

I like that I am able to track my goals and meet with manager during our one to ones to discuss my further development.

Nachteile

I do the daily skills coachings. I wish that I could at least do 2 of them a day.

Vorteile

Overall positive experience using Culture Amp for specific task

Nachteile

Easy to use and customise for specific needs

Vorteile

It is easy to use and intuitive, keeps all feedback in the same place for easy reference later, and allows for east collation of feedback from team-mates.

Nachteile

The % progress tracking is sometimes a little counter-intuitive and took some time to get used to. Having a way to compare 6 month goals to annual goals would be great.

Vorteile

I appreciate the topic areas are not repetitive. I can review previous goal setting.

Nachteile

The topics are vague. I would like topics to be more specific to my job functions.

Vorteile

easy to access, broad and practical, whereby measurable accurately

Nachteile

Sometimes the 360 feedback data has been lost

Vorteile

Easy to use and you can always look back on previous meetings

Nachteile

Nothing, for the part we are using this product is sufficient

Vorteile

I find the onboard, employee training very important and informative. I also Find it to be easy when rating a new Employee hire Canidate. It's easy to review the feedback of other Team members and make the process easy.

Nachteile

Its Easy for the most part....I have not had any issues.

Vorteile

The product is easy to use and the content is saved automatically.

Nachteile

If you don't move the dial for the survey/feedback items, it appears as if they are incomplete to another user. When it could just be that there is no change in status to report.

Vorteile

* product is easy to use and gives a good interface to interact with peers and managers* easy to track 1-on-1s* easy to document growth by self-reflecting on goals and discussing ongoing progress with manager

Nachteile

* the interface seems a bit repetitive in UI, for example when documenting the 1-on-1s ahead of time, I see an option to fill out past 1-on-1s as well, which I think is not very useful* Might help to have links for prior/past 1-on-1s, if we want to click and revisit those.

Vorteile

Two years ago when we were looking for an engagement survey tool, I came across Culture Amp in a StartUP HR forum. It was recommended over and over by different people at different companies so I looked into it, along with a number of other solutions.

Culture Amp came out on top in every comparison I did for its features, ease-of-use, domain expertise, and pricing. After we launched our first survey and shared results with our leadership team, I knew we had made the right choice. The tool is easy-to-use as an administrator and elegant/simple for end users. There are useful new features being added regularly, and every product improvement or new offering comes with strong communications backed by good science/thought leadership, and clearly having taken customer feedback into consideration.

We now use Culture Amp for:
-Engagement surveys
-Manager 180 surveys/feedback
-Individual 360s
-Exit Processes
(and I expect this list to continue to grow)

The customer service is excellent with a responsive team that talks to me like a real person. We have great conversations, they get me the answers I seek, and they always appreciate my input about how to make the offerings even better.

Our leaders and employees find value in the tool, and as an HR team, our ability to deliver insightful results to individuals and teams makes us highly impactful to our company as we all work to continue to build our great culture.

Nachteile

I find myself going to Culture Amp to do everything and everything it does not do, nor should it. I like it so much, however, that other options pale in comparison. For instance, we are developing a new performance feedback process - not a 360, not a survey, and I'd love to use Culture Amp for that purpose but it's not set up for that, especially because it isn't integrated with our HRIS.

Each time we do a new, global survey, I need to upload our data to Culture Amp. It's not a bad process, but I'd love a more seamless option (it may be a limit of our HRIS vs. Culture Amp).

Vorteile

The ability to dive into five minutes (or less!) of e-learning on a daily basis has been a game changer and definitely shifted my thinking and approach to a number of management tasks. I've taken lots of notes and will be referring back to Culture Amps simple but effective tools in future projects and with new teams.

Nachteile

Nothing - it's all good from the look and feel to the execution.

Vorteile

The fact it summaries answers from employee engagement surveys into themes (this has saved us lots of time!)

Nachteile

Doesn't always sync perfectly to our employee list, so we are reminding people about surveys on our intranet and very occasionally a new starter hasn't been included (as lists haven't synced)

Vorteile

The UI and the accessibility of the interface is a breeze. I think I have never liked a performance tool much before but CultureAmp is a trend-setter. One would often fall in love when using it. Everything related to performance and talent management including your 1-1s has never been so easy. In fact, I haven't seen a tool that had so many features with 1-1 clearly left out and your 1-1s are so important.

Nachteile

It would sound a bit naive but I haven't found anything in Culture Amp that is not good.

Vorteile

The clear and concise way of communicating areas of focus as well as improvement made or areas for growth along with optional personalized input and feedback.

Nachteile

It felt somewhat visually muted and could be a more attractive looking platform

Vorteile

Simplicity, the overall content is well organized and accurate to what today's employees and managers deal with on a weekly and quarterly basis.

Nachteile

I don't have any constructive feedback at the moment, excellent tool.

Vorteile

Just experience going through the comments and different experiences

Nachteile

Good comments throughout its entire culture what did youJust experience going through the comments and different experiences

Vorteile

At first I questioned why my company had yet another platform to learn. But now, seeing all the features and different ways Culture Amp supports employees and the company, I really appreciate the breadth and depth, and relative ease of use for employee interface objectives.

Nachteile

Every once in a while, I experience tremendous problems logging in - usually login is automatic, until it isn't. I've learned to go away for awhile then try again later. I suppose this could be when the system is down for maintenance, but the timing suggests maybe not. Notifications about system maintenance would be nice.

Vorteile

Easy to use, convenient to update/ make amendments of business goals from time to time .

Nachteile

E-mail notification received on weekly basis for 1 on 1 and unable to conduct 1 on one meetings periodically when receiving notification each and every time due to time / work schedule constraints.

Vorteile

es fácil de gestionar entre los managers y empleados de mi empresa, nos encanta su interfaz, el servicio de atención al cliente es rápido.

Nachteile

La integración con Google Calendar es muy básica ya que no permite mandar recordatorios.

Vorteile

I like the fact Culture Amp helps connecting people and share their goals and ideas. It allows a space for expressing ourselves and communicate with each other, and our managers.

Nachteile

Culture Amp is a great app, but I would like to have an easier way finding and reviewing my goals and objectives in the application.

Vorteile

Easy of use. Feedback is easy rto send and receive. A place to distil your years work

Nachteile

check in scales for 1-1 meeting. I see the point but a bit much for my taste

Vorteile

I find the daily training manageable and very impactful. I am currently doing Essential Productivity Skills and I have tried many of the teachings and they really do work for me. I am easily distracted and working with these tools offered has helped me to stay more focused.

Nachteile

I have not really come across anything I don't like, sometimes I want to do more on a day,, but I get the part of taking it in and practise practise practise...

Vorteile

It brings transparency. Everyone feels good about their performance evaluation when put in cultureamp

Nachteile

There is nothing to complain. It has great features

Vorteile

Goal settings management and Feedback generation

Nachteile

Check-ins features, Link goals to goals, check for other colleagues profile and organigram.

Vorteile

We can check our engagement parameter. Employers can do a lot of improvement with the end result. Can use as a KPI or directions on area for improvements.

Nachteile

The questionnaires are generic and do not apply or relevant to certain campers.

Vorteile

It helps one set goals that can be edited at any time.

Nachteile

It might be helpful to offer settings that allow people to set reminders notifications of their goals that would be automatically be sent, for example after every quarter, to keep them reminded on what they need to achieve.

Vorteile

Daily e-mails received, keeping me constantly connected to the content

Nachteile

Not sufficient videos in my view, it would a great way to transmit information to the users

Vorteile

The ease of use. Logging in and browsing the different tabs is seamless.

Nachteile

None come to mind. In my experience, using Culture Amp is straightforward, friendly, and suits the company's goals for empowering employees and tracking development.

Vorteile

It's user friendly, quick and has listed all tasks, goals company values which employees only to validate.

Nachteile

I guess I am fine with the all process but it there are options to go through with the employees, understand their goals and commitments together and then submit on the culture amp.

Vorteile

It is easy to use and there are tutorials to give you an idea how to organize your goals.

Nachteile

So far I haven't find any cons while using this app.

Vorteile

Traceability, data and options to record feedback

Nachteile

Transferring the data from one owner to another is an issue

Vorteile

Adopt a culture of evidence-based decision-making.

Nachteile

To align individual and organizational objectives provide clear idea.

Vorteile

La facilidad con la que se maneja el portal, sacando el mayor provecho del mismo.

Nachteile

Los planes de acción sin seguimiento del 1 - 1

Vorteile

It's designed for easy reading (e.g. text size and color).

Nachteile

There is a point not to translate English to Japanese on pulse survey.

Vorteile

Culture Amp is a great tool allowing staff to track development while also allowing management to check in and gauge progress. It allow for easy check-ins and aids in coaching sessions knowing how staff feel at any given time

Nachteile

As a stand-alone offering, integration into existing company systems would be ideal such as delivery to HR systems