
Breezeway
Über Breezeway












Breezeway Preis
Breezeway bietet eine Gratisversion, aber keine kostenlose Testversion. Die kostenpflichtige Version von Breezeway ist ab 6,00 $/Monat verfügbar.
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- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hands down best support team in the business
We have nothing but great feedback for Breezeway they are the entire package strong support team, a consistent product, and continually striving to improve and make the product stronger.
Vorteile
In today's fast-paced world, managing housekeeping and inspection tasks efficiently is crucial for businesses of all sizes. We implemented Breezeway 3 + years ago and it has been a stand-out product in our tech stack. Not only is the product top notch the support team is hands down the best in the business. Their communication and follow through is impeccable. Even if a question or concern can not be immediately answered the team always uses their resources and continually keep in communication until the issue is resolved or the question is answered. Breezeway allows for seamless scheduling and coordinating and minimizes miscommunications among the team and the potential for missed cleans/inspections. The ability to customize inspections has been very valuable due to our luxury homes which are all very unique. Bluewater Homeowner Partners are impressed when we tell them we can add specific requirements that pertain only to their home to ensure they are completed every visit.
Nachteile
The feature that I would love to see improved is on the vendor side. A housekeeping company must assign cleans to employees on a desktop not within the mobile app. I believe the thought process behind this is all companies have an administrative employee however, a lot of our vendors are managing and in the field. We have found workarounds but again down the road, this enhancement would be great.
Antwort von Breezeway
Love the love for our Support team. We agree that our team is pretty special! Thanks for sharing your experience.
Great feedback for service partner improvements so we'll make sure that's shared with the appropriate team members!
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Looking Forward To More New Features
We started using the software in late 2021, early 2022. In the beginning, it lagged so in redibly bad. It literally took minutes to upload and sync the data with the server back at the office. When you are already on a time crunch, it has to be nanoseconds to upload. They fixed the issue and its been breat ever since.
I would love to see a section to upload videos.
I would love to be able to build out a template from scratch and assign rooms (and elements for those rooms) based on WHICH floor it is on. We can input the floor number but it doesn't pull over to allow this to be done.
Vorteile
This is a magificent platform to assign tasks to cleaners, inspectors, maintainence vendors and office staff. Its user friendly and the biggest impact is the ability to upload hundreds of photos when having people out in the field. In our case, out on the island.
Nachteile
You cannot upload video snippets. For example, if i walk into a home and the ceiling fan is buzzing or humming, a video is better to send to a repairman. They can hear and see what is happening before they ever get in their vehicle to make the drive. Saves time tremendously. Plus, it helps to identify an emergent situation vs something minor that can be addressed during business hours the next day.
Aside from Breezeway itself, we also utilize the chat/text feature with all.our vendors and guests. Similar to the tasks needing video snippets, i feel the texring line should be able to receive a vido snippet. If a guest is in the home at 11 pm and the slider door is leaking, tbey should be able to send us a small video with the location of the slider, and how much water intrusion is actively in progress. Still photos do nothing but capture 1 single second. In 10 minutes it could be into thousands of dollars in lost revenue to the homeowner and a bad experience for a guest.
In addition, the texting platform currently allows 1 single photo at a time. Event in a task you can upload a maximum of 10 from your gallery. Vendors and guests should be able to upload 2 to 4 photos in one click. Again, the time it takes to find, select, send, find select send, find select send, over and over again. For advanced as our technology is today, uploading only one photo at a time on the texting app is an antiquated process.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Ease with Breezeway
It has been a nice experience. Breezeway has been invaluable in managing housekeeping and maintenance workflows, as vacation rental software didn’t quite meet the needs. Pleasantly surprised by Breezeway's text messaging features, which have significantly reduced after-hours phone calls. Overall, our systems and operations run much more smoothly with Breezeway.
Vorteile
The program is user-friendly and essential for my team's daily scheduling needs. It truly has been a game changer.
Nachteile
they can improve their customer support.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Love Breezeway! Super easy, super useful
I use Breezeway every day, and I love it! I can easily assign tasks to my maintenance team while understanding the priority of my own tasks. Breezeway makes scheduling for multiple properties with completely different calendars SO much easier.
Vorteile
I use Breezeway every day! I like how easy it is to view calendars for multiple properties at once, and assign priorities to task to get a clearer view of my day. The support staff is so friendly and prompt - if I ever have any issues, the team addresses it so quickly and are so nice while doing so.
Nachteile
I hate that I can't access the full Breezeway platform on the mobile app. It's easy to make and view my own tasks, but pretty difficult to pull up the calendar for one property without being taken to my Safari app. I would love to be able to view property details & calendars without having to open another app.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The B.O.A.T AND G.O.A.T TOOL FOR CLEANING MANAGEMENT
Overall .. i would recommend breezeway 10/10
Vorteile
It is super easy to use
Breezeway has the best customer care services
Ability to always communicate with our team
It has enabled us organize our tasks so well
I can always quickyly view and inspect cleaners
Nachteile
Nothing really everything has really been great
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Good product - but could be better!
Generally good. Ability to reach a person is very good, but is too frequently met with "sorry we can't do that." Onboarding was fine & included a real human, but is not customized to your needs necessarily & all of my sessions involved another company too, which was weird. It moved to slow for me as a result.
Vorteile
It's pretty well thought out & everything works as advertised.
Nachteile
App for my vendors is finicky - weird refreshes that sometimes don't actually refresh, Breezeway messaging also finicky both as an app on my phone & and in the browser. So far I've probably asked 5 questions that have gotten the standard "we'll put that in as a suggestion" which is super frustrating - specifically the inability to add additional elements.
- Branche: Hochschulbildung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Breezeway Review: Streamlined Property Management with A learning Curve
My experience with Breezeway has been great it actually helps me to manage the property more effectively. The communication and automation features saves me a lot of time and ensure me that the property must stay in top condition.
Vorteile
I love the detailed reporting it offers which keeps me aware of performance and helps me to take decisions. It automate the routine tasks and saves a lot time. Breezeway works great on mobile too which helps me to work even if I am not the my desktop.
Nachteile
I find it offer limited options of integrations with other third party software. Sometimes I noticed there is slight delay in syncing updates.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
LOVE LOVE LOVE
I live, eat, breath, and sleep Breezeway!! A HUGE part of our companies success is because of Breezeway!
Vorteile
It simplifies the hardest parts of operations with my short term rentals.
Nachteile
I wish it worked better as a guest facing PMS
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Breezeway Review
Overall, I have greatly enjoyed using Breezeway with my job. For the most part, I am satisfied with the efficiency and organization it provides.
Vorteile
Customer support is always available in a timely manner, and they are professional and proficient.
Nachteile
Some aspects are not as flexible or customizable.
- Branche: Kunst & Handwerk
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Comprehensive property management
Offers a robust suit of tools for properly management and guest satisfaction
Vorteile
Their blend of functionality and aesthetic appeal
Nachteile
It can feel overwhelming to new users due to its extensive features and options
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Operations Management
Management of our owners assets the the teams that support those assets
Vorteile
Ease of use and scheduling for maintenance, auditing and cleaning
Nachteile
Owner reporting is lacking, company reporting is starting to show value and no Kaba Integration for guest access codes, we have to use a competitors product doubling my expenses.
Antwort von Breezeway
Thanks for taking the time to review Breezeway, John! We've really appreciated your support and feedback through the years.
We're aware of the opportunity to increase reporting overall within the platform. We're committed to continue building out this reporting and improvements to our integration with Kaba, which will be a win for everyone!
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Breezeway is vital to our operations
Vorteile
Breezeway has changed our operations for the better! All of the processes we used to have to do manually have been streamlined, saving time and making our department so much more efficient. It has allowed us to review and improve upon things we never could have imagined having time to do. It has also increased our accountability and communications beyond what we could have imagined.
Nachteile
I can't say there have been many cons since implementing Breezeway. The team has always been very receptive with our requests, and available to guide us through functionalities of the system we might not have known about to tailor our operations to our working needs.
Antwort von Breezeway
Thanks for taking the time to share your experience! We're so glad you've been able to improve so many aspects of operations since implementing Breezeway!
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best operational software out there for vacation rentals!
Vorteile
I love that Breezeway has listened from the beginning in building a thoughtful and easy to use platform for operators. The software is a life saver, and we could not function without it. Easy to train on/integrate, budget friendly for the services it provides, and the team is great to work alongside with troubleshooting/feedback.
Nachteile
Breezeway has always been excellent in incorporating changes that have property managers/owners in mind. At this time, I have no direct con feedback.
Antwort von Breezeway
This is incredible to hear and we so appreciate you sharing your experience!
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Vital for our Business
Breezeway has really saved our company so much time and money by streamlining our operations. Their entire team is wonderful.
Vorteile
We originally implemented Breezeway for help with trackability as far as billing for maintenance, and accountability for housekeeping. It has worked wonderfully for that, and since then we have really utilized the many autoscheduling features.
Nachteile
We would love to see a little more flexibility and accessibility for our grounds team in the app. The BW team is always eager to hear our suggestions and have implemented several of them.
Antwort von Breezeway
Love to see that you've continued to get more out of the platform! Thanks for sharing your feedback:)
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Invaluable Asset
The customer support has always been great
Vorteile
The ability to communicate with our team, organize all our tasks, we wouldn't be able to function without it.
Nachteile
For me, the breezeway messaging closes often or doesn't allow me to type and all of this is on my phone. Very frustrating. The other is that all of a sudden all pictures taken are ending up in my personal photos. I accumulated over 10,000 photos in my personal photos. So, that's not great either. Otherwise, everything else is great
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Reese way is great
We are so satisfied with Breezeway and what all it offers for our property management program.
Vorteile
Ease of use and support team. The onboarding process was smooth and we have become more efficient in our business.
Nachteile
Still a growing company. They have come out with new features and still waiting for a couple kinks to be worked out.
Antwort von Breezeway
Thanks for your feedback!
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best Add-On Product for any Vacation Rental Company
Vorteile
Breezeway is a great software to both manage service orders and housekeeping tasks on a daily basis, it also helps us manage recurring tasks that occur daily, weekly, monthly, or any other time frame you need to have set up!
Nachteile
Thus far anything that we have thought of to add to this program, Breezeway has seemed to read our minds and added our thoughts before we could even ask for them!
Antwort von Breezeway
Appreciate you taking the time to share your experience!
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Leading Tool for Vacation Rental Operations
It's amazing! I have been working with the Breezeway team now for several years, and I can only say they are always ready to help; they listen carefully to our needs and so far have developed an amazing tool to make successful the BOH.
Vorteile
Schedule rules, text message tool, dashboard.
Nachteile
Integrations with a lost and found and after-hours service will be a great addition.
Antwort von Breezeway
So glad to hear about the great experience you've had with Breezeway. We've worked hard to build the leading operations platform and much of that success comes from clients like you!
Love hearing the additions that could make you even more efficient so we'll make sure those suggestions get in front of our Product team!
Look forward to a long partnership together:)
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great and Efficient
Overall it has been a great. I have used other systems like V12 and Track and it has seemed to be much more functional.
Vorteile
Kaitlin is super easy to work with and answer questions. I love the app management side of it.
Nachteile
some of the quirks in how tasks don't combine together if it is for the same property.
Antwort von Breezeway
Thanks for taking the time to leave a review. We're glad that you've seen success with Breezeway and have had a great experience with Kaitlin (we think she's pretty awesome, too!).
If you haven't already, please dive into the quirks you're seeing with your Account Manager. While we may not be able to make immediate changes, feedback like this helps us improve the product as we continue growing!
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A Crucial Partner
Vorteile
Our company has used Breezeway since their early days, and we have enjoyed growing alongside this incredible software. Breezeway is our crucial task management platform that we use to organize crucial field operations for our business. The clear and intuitive interface of Breezeway is my favorite feature as our company's primary administrator. The processes for building anything from home profiles to checklists is clear-cut. The software is easy for our field staff to operate and give us an effective safeguard against home issues. Lastly, their customer support is personal and friendly.
Nachteile
I think that, with Breezeway being a younger company, many of their ideas and systems are incomplete or yet to be fully developed. While the key processes, such as workflow scheduling, are currently automatable, most other features are only semi-automatable or non-automatable. When working with a large home portfolio, processing lots of data at once can be time-consuming.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great aoftware
It has been great! The customer service has been great and the overall product has really helped our company to grow
Vorteile
Breezeway helps us to make all of our management homes our top priority and well taken care of!
Nachteile
I would love to see the option to auto populate tasks without bothering current tasks
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Breezeway is a major part of our success
Our overall experience has been very positive. The cleaners were a bit overwhelmed at first but they got over that. Our use of BW has led to a much higher guest satisfaction and also owners are happier too. I am the owner liaison and when I contact an owner about an issue at their cabin, it is so much easier to have all the information at my fingertips.
Vorteile
We find it very helpful that info regarding each of our properties is kept organised. Before Breezeway, it was always a challenge to keep up with issues/tasks but now Breezeway helps us keep things moving forward to full completion. I feel more comfortable that our properties will be perfect for our guests.
Nachteile
I would like to be able to view more abbreviated reports. I'd also like our reservation numbers for cleaning tasks to feed through.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Managing Employees
What has mostly kept me with Breezeway is the customer support. I have had some challenges settling in but the customer support has been great and kept me moving forward.
Vorteile
There are lots of things I like about your software. I was only going to try you guys out (along with some of your competitors) but a few months later, I'm still with you. I think although I think there are areas I would like to see improved, you guys have a nice system to keep my cleaning, inspections and maintenance organized.
Nachteile
It takes time to setup but I'm not sure how you could change that component of it. Other areas include: It is slow to update. For example, when we assign a job to someone, it takes a minute to show up on their app. Another is that I need to be able to load a more detail into employees schedule, i.e. when one of them is on vacation or has an appointment. It would be nice to have your system remind me when someone is not available for a job.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great for keeping things in order
I love that I can see a task from start to finish and able to add additional tasks with ease.
Vorteile
I love that all of my scheduled tasks are right in the palm of my hands and that I can be sure that everyone else that I am working with has it in the palm of their hands as well
Nachteile
There are some functions that do not work as smoothly as I would like
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
User Friendly
Vorteile
Great platform to manage property inspection. You are able to customize inspection to each property. Very Easy to use.
Nachteile
kills phone battery life very quickly when in use. Very limited function on the app. Sync takes too long to complete a task.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Michell DeMarcus - Breezeway Review ~ Wonderful Service
Overall my experience has been more pleasant and helpful than not. The service provided helps is a wonder resource that provides easy and quick functionality and searchability. Breezeway provides many points of recording comments and photos which is a huge must in the hospitality industry.
Vorteile
Easy Navigation, simple training fpr team memebers, quick service from Breezeway team with issue fixes or learning opportunities, fantastic record keeping.
Nachteile
Here are a few things I would love to see:
- Accessibility to deactivated property tasks and profiles
-the ability to set individual task templates for individual/multiple instead of all properties
- Accessibility to add an issue to a task from the initial pop-up task rather than needing to open the whole page
- Accessibility to add an assignee to an issue initially so the task is added right away
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
very pleased with easy breeziness with breezeway
Overall, I am so very pleased with easy breeziness with breezeway. Best app for property management!
Vorteile
easy communication between team members and everything is in one place. App is very user friendly.
Nachteile
Issues created are not auto dated and added right to the dashboard the day they are found from cleaner or field member. Do not like the fact you have to get out of the app and go to web browser to add issue date and assign to someone if you are a member with higher access during an inspection.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
It's a Breeze
Overall, it's been a breeze! I have not had many issues with the app or the desktop version that a simple refresh has not resolved.
Vorteile
I enjoy the many ways of viewing task for the day, or the week, being able to close out certain people's tasks if they forgot while in the field. It is so helpful being able to see the check in and checks outs in the drop-down calendar when selecting a date for completion on a task. Aswell as being able to see a map view of where the members of the team are and easily seeing homes with task issues.
Nachteile
The lack of being able to place tasks in a certain order in a team members day to help with the route planning and time management for scheduling.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great experience
Overall experience is that Breezeway is very user-friendly. New employees pick up how to use the app real quickly.
Vorteile
Breezeway is very user-friendly. Easy to navigate and to follow the history on a property.
Nachteile
Sometimes the loading time can take a bit.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Operation Haven
We as a company utilize Breezeway to manage the operations of our company. While we are starting to lean in more and more, the more we utilize, the better our company operates.
Vorteile
The organizational aspect and the offline capabilities are by far the greatest things about breezeway
Nachteile
inability to edit property details on the app, default task tags, small things that could be easy changes
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Breezeway is a Breeze!
I enjoy how the format retains critical information that we can go back to for verification of activity related to our customer service
Vorteile
Efficiency, easy flow sharing updates with other co-workings.
Nachteile
There are no complaints. In every area it is a simplified format to process.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best software our company
I recommend this software to any rental management company. The customer service is amazing. This was the best decision or company has made.
Vorteile
What I like most about Breezeway is the organization it provides us for our maintenance and housekeeping.
Nachteile
What I least like about Breezeway is to be able to delete a comment on tasks.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Not good for big companies
We manage over 500 units with Breezeway and have encountered several challenges that are not aligned with the needs of a company handling multi-unit short-term rentals. Unfortunately, the support provided has not met our expectations. Specifically, the manual process for bulk uploads is inefficient, and there is no functionality to adjust pricing by weekdays, resulting in uniform rates across both weekends and weekdays, which is not ideal for dynamic pricing. We would appreciate addressing these issues promptly.
Vorteile
The design
The idea of the company
nothing else comes to mind
Nachteile
Costumer support
No Bulk function
Not good for big companies
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Barefoot helps a lot out in the field
Positive, has helped us tremendously out in the field
Vorteile
Being able to see time inspectors and housekeepers are taking in each task
Nachteile
Not everything flows from Barefoot, so we have to switch back and forth from Barefoot to Breezeway
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Breezeway is great!
Breezeway is great and I have enjoyed using it at my workplace. It makes things easy when I can see everything on a weekly schedule.
Vorteile
I like that Breezeway is very easy to use and sort tasks. Assigning items and setting up automations is also very easy.
Nachteile
The app could use some improvements, specifically for searching for tasks from days ago and also moving tasks assigned to myself.
- Branche: Immobilien
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Buggy but effective
Overall the app needs more work, as well as more testing and input from users
Vorteile
Documentation and custom filters, ease of use
Nachteile
Unable to do elements or some actions in mass quantities. Text message usage works but is more often than not buggy and causes missed messages without custom filter
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Breezeway - Nautilus Condos
For the most part good, with the exception of slow response/answer times for calls after hours, not prioritizing correctly needs of guests - i.e. lockouts - not marked urgent or a call made to on-call staff.
Vorteile
For the most part, the after hours team answering calls and leaving messages for office team for next day. Ability to put tasks in, assign and mark finished when complete
Nachteile
Slow responses to answering after hour calls. Sometimes urgent requests are mishandled. When putting in a task it would be nice if the name of the person entering in with a time stamp is included
Antwort von Breezeway
Hi Kenan,
Thank you for taking the time to leave this review and this valuable feedback. We have passed this on to our Assist Management team and they will be following up with you.
Thank you again for being a valued Breezeway customer!
-The Breezeway Team
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A fantastic product for any large property management firm
If we were to stop using Breezeway now, it would be devastating. It helps with organization, task management, quality control, and so much more. I'm glad we found and implemented the software!
Vorteile
The interface is clean and intuitive, and it makes tracking much easier for tasks to ensure items are not overlooked.
Nachteile
It would be nice if Breezeway could have one button to generate a monthly report that shows the total cost to owners. Without additional software, it is cumbersome to use Breezeway for accounting tasks related to labor and service expenses
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Breezeway is a Breeze
Highly recommend
5 years of use and we still enjoy the system
Vorteile
User friendly
Flows well with our reservation system
Guest texting is amazing
Navigating system is easy
Help Center is great
Nachteile
Often slow when using the App or website only when using my phone.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Breezeway is a breeze for Property management
Breezeway is a solid platform for property management
Vorteile
Great customer service and easy app operation.
Nachteile
I have no cons for breezeway app works as it should.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Best props ops tool for STR
It's core and key to our business, use it every day.
Vorteile
Everything needed to do property operations for short term rentals
Nachteile
Breezeway is great and has room for improvement here and there, which they are responsive to and generally address every time, within a reasonable time frame.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
KEY POINTS
for the most part, i like the dynamics of the software. breezeway definitely provides a way to like we everyone on the page and provides accurate information.
Vorteile
i like how we are able to share information with everyone who has access to the system and how we can prioritize the tasks.
Nachteile
the thing i least like is there is no notification when a task is completed, signaling us. some sort of a alert/ notification would be helpful base on the priority of the task.
- Branche: Immobilien
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Information at your fingertips
great software, especially when out in the field - can easily create tasks
Vorteile
tasks are easy to find, tasks are easy to add - love the search feature so I can easily find the task I am looking for
Nachteile
it doesn't automatically update when I'm in the field - I have to close the app and re-open to make sure nothing has been added to my schedule at the last minute
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
5 star Company
5 stars company has met all my expectations
Vorteile
Quick with responses with the help que, professional
Nachteile
Can't think of any Cons company has met all my expectations
- Branche: Gastgewerbe
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great product
I am very pleased with Breezeway and the team overall. They are always working to get better, and they want to work with us. They know how to take care of customers, and know that operationally, the better the software, the easier it is for us as clients.
Vorteile
Breezeway has allowed us to Streamline a lot of processes, which in term has really helped us become more efficient as a company. We are able to work smarter, and the time saved has allowed us to work on other areas of concern when we didn't have the time before. The support staff is great to work with, and we are able to have very open, collaborative conversations with them and always very supportive to our concerns.
Nachteile
At times, during our busy days, the system runs a little slow. They are aware of this, and doing what they can to improve that.
Antwort von Breezeway
Thanks, Mike. We're so appreciative of all the feedback your team has provided over the years and look forward to continuing to grow together!
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Breezeway Critical to LTA Operations
Since implementing Breezeway we have increased guest satisfaction exponentially when it comes to communication. Prior to Breezeway, our guests would have to make a call, go through the phone tree and wait on hold just to get the WIFI password. We now are able to send "clickable" addresses via text so the guest doesn't have to search through emails to know where they are going. It's provided more accountability for our housekeepers as they are required to photograph BBQ's and fireplaces and other items that sometimes get missed in a cleaning. Breezeway is essential to our operations.
Vorteile
It was designed with usability in mind. Fast integration. Very short learning curve. Great support. Innovative developers come up with things before you know you need them.
Nachteile
They are raising my expectations of other vendors in the vacation rental space.
Antwort von Breezeway
We're continually striving to provide the highest level of service to clients and am so glad to see it resonates!
Thanks for taking the time to leave a review of Breezeway, Annie. We look forward to continuing to work with you and the LTA team!
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Breezeway Rocks!
Breezeway has helped my team be our best!
Vorteile
I love how easy it is to schedule and assign tasks to my team!
Nachteile
I wish bulk reporting was more readily available.

- Branche: Gastgewerbe
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Leading property and operations management platform
We have had an overwhelmingly positive experience with Breezeway. The entire process, from signing the contract to implementing the system, was incredibly smooth and hassle-free. Within a matter of weeks, we successfully onboarded Breezeway and leveraged its capabilities to support over 300 properties.Impressed by its performance during the trial period, we confidently expanded our usage to encompass 6,000 homes and a workforce of more than 500 individuals. Throughout this scaling process, Breezeway demonstrated exceptional reliability and efficiency, ensuring that there were no delays or shortcomings on their part.Moreover, Breezeway went above and beyond our expectations by offering to translate the app into Danish, our native language. This gesture exemplifies their commitment to providing a personalized and user-friendly experience, catering to the specific needs of our organization.
Vorteile
When we arrived at Breezeway, it immediately became evident that they were operating at the pinnacle of their industry. Their profound understanding of the rental market meant that Breezeway effortlessly catered to all our needs, requiring minimal custom development.Breezeway provides an exceptionally refined product, encompassing both a comprehensive desktop version and seamless mobile app. Their offering exemplifies maturity, allowing us to effortlessly manage our operations across various devices.
Nachteile
While Breezeway excels in the US market, it remains evident that their focus primarily lies within this region, as evidenced by limited support for international date and time formats. Although seemingly minor, addressing this design flaw is of significant importance.In terms of API support, Breezeway does offer the functionality to push/pull data. However, the available APIs are currently limited to select datasets. To further enhance their capabilities, it is imperative for Breezeway to develop additional APIs that enable the seamless integration of any data entered through the user interface via the API endpoints. This would provide users with a comprehensive and versatile platform for data management and streamline their operations.
Antwort von Breezeway
Thanks for sharing your experience. We have been thrilled to help support your needs over the last year+ and look forward to a long standing relationship and growing together!
- Branche: Sport
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Fluidity!!
My overall experience went very well. I love how it stands out from all of the other apps.
Vorteile
I loved how clean and easy the app is to use.
Nachteile
I think with time this app will get better.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Breezeway Review
Breezeway reached out to me to make this right. They were very understanding of the situation and open to my feedback. They did a great job handling this problem. They told me they will be doing a better job and telling customers that self guided training is available. This is a welcome change and would have made all the difference in my implementation of the software.
Vorteile
I liked the idea of using it to interface with our cleaning team.
Antwort von Breezeway
Thank you for sharing your experience with us. We value your feedback and are sorry to hear that the implementation process did not meet your expectations.
We understand that an efficient and smooth setup is crucial for integrating new software into your operations. While our live training sessions are designed to provide comprehensive support, we also offer on-demand training resources available in our help center. These resources were shared during our kickoff call, and we apologize if this information was not clear at the time.
We appreciate your feedback and are always committed to improving.
-The Breezeway Team