Über Breezeway

Ferienimmobilienverwaltungsteams haben oft Schwierigkeiten mit der Durchführung erfolgreicher Back-Office-Vorgänge und müssen sich mit nicht vorbereiteten Anlagen, verärgerten Gästen und Eigentümerproblemen auseinandersetzen. Die Immobilienbetriebsplattform von Breezeway hat die Serviceoptimierung für die Verwaltung kurzfristiger Vermietungen ermöglicht. Durch die Kombination von Deep-Learning-Technologie, robusten Immobiliendaten, Smart Messaging und Mobile-First-Aufgabenmanagement hilft Breezeway Unternehmen im Gastgewerbe dabei, die Qualität ihrer Dienstleistungen zu verbessern, ihre betriebliche Effizienz zu steigern und den vollen Wert ihrer Dienstleistungen zu erfassen. Auf diese Weise ermöglicht Breezeway der Mietwohnungsverwaltung ihre Wartungsprogramme in ein Profitcenter umzuwandeln, um mehr Eigentümer zu gewinnen.
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Breezeway Preis

Breezeway bietet eine Gratisversion, aber keine kostenlose Testversion. Die kostenpflichtige Version von Breezeway ist ab 6,00 $/Monat verfügbar.

Startpreis:
6,00 $/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Nein

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Nutzerbewertungen zu Breezeway durchsuchen

102 von 102 Bewertungen
Sortieren nach:
Leah R
Leah R
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.7.2023

Hands down best support team in the business

We have nothing but great feedback for Breezeway they are the entire package strong support team, a consistent product, and continually striving to improve and make the product stronger.

Vorteile

In today's fast-paced world, managing housekeeping and inspection tasks efficiently is crucial for businesses of all sizes. We implemented Breezeway 3 + years ago and it has been a stand-out product in our tech stack. Not only is the product top notch the support team is hands down the best in the business. Their communication and follow through is impeccable. Even if a question or concern can not be immediately answered the team always uses their resources and continually keep in communication until the issue is resolved or the question is answered. Breezeway allows for seamless scheduling and coordinating and minimizes miscommunications among the team and the potential for missed cleans/inspections. The ability to customize inspections has been very valuable due to our luxury homes which are all very unique. Bluewater Homeowner Partners are impressed when we tell them we can add specific requirements that pertain only to their home to ensure they are completed every visit.

Nachteile

The feature that I would love to see improved is on the vendor side. A housekeeping company must assign cleans to employees on a desktop not within the mobile app. I believe the thought process behind this is all companies have an administrative employee however, a lot of our vendors are managing and in the field. We have found workarounds but again down the road, this enhancement would be great.

Antwort von Breezeway

Love the love for our Support team. We agree that our team is pretty special! Thanks for sharing your experience.

Great feedback for service partner improvements so we'll make sure that's shared with the appropriate team members!

Beantwortet am 17.7.2023
Shannon
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 6.2.2025

Looking Forward To More New Features

We started using the software in late 2021, early 2022. In the beginning, it lagged so in redibly bad. It literally took minutes to upload and sync the data with the server back at the office. When you are already on a time crunch, it has to be nanoseconds to upload. They fixed the issue and its been breat ever since.

I would love to see a section to upload videos.

I would love to be able to build out a template from scratch and assign rooms (and elements for those rooms) based on WHICH floor it is on. We can input the floor number but it doesn't pull over to allow this to be done.

Vorteile

This is a magificent platform to assign tasks to cleaners, inspectors, maintainence vendors and office staff. Its user friendly and the biggest impact is the ability to upload hundreds of photos when having people out in the field. In our case, out on the island.

Nachteile

You cannot upload video snippets. For example, if i walk into a home and the ceiling fan is buzzing or humming, a video is better to send to a repairman. They can hear and see what is happening before they ever get in their vehicle to make the drive. Saves time tremendously. Plus, it helps to identify an emergent situation vs something minor that can be addressed during business hours the next day.

Aside from Breezeway itself, we also utilize the chat/text feature with all.our vendors and guests. Similar to the tasks needing video snippets, i feel the texring line should be able to receive a vido snippet. If a guest is in the home at 11 pm and the slider door is leaking, tbey should be able to send us a small video with the location of the slider, and how much water intrusion is actively in progress. Still photos do nothing but capture 1 single second. In 10 minutes it could be into thousands of dollars in lost revenue to the homeowner and a bad experience for a guest.

In addition, the texting platform currently allows 1 single photo at a time. Event in a task you can upload a maximum of 10 from your gallery. Vendors and guests should be able to upload 2 to 4 photos in one click. Again, the time it takes to find, select, send, find select send, find select send, over and over again. For advanced as our technology is today, uploading only one photo at a time on the texting app is an antiquated process.

Jaya
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

3
Bewertet am 6.1.2025

Ease with Breezeway

It has been a nice experience. Breezeway has been invaluable in managing housekeeping and maintenance workflows, as vacation rental software didn’t quite meet the needs. Pleasantly surprised by Breezeway's text messaging features, which have significantly reduced after-hours phone calls. Overall, our systems and operations run much more smoothly with Breezeway.

Vorteile

The program is user-friendly and essential for my team's daily scheduling needs. It truly has been a game changer.

Nachteile

they can improve their customer support.

Sara
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.2.2025

Love Breezeway! Super easy, super useful

I use Breezeway every day, and I love it! I can easily assign tasks to my maintenance team while understanding the priority of my own tasks. Breezeway makes scheduling for multiple properties with completely different calendars SO much easier.

Vorteile

I use Breezeway every day! I like how easy it is to view calendars for multiple properties at once, and assign priorities to task to get a clearer view of my day. The support staff is so friendly and prompt - if I ever have any issues, the team addresses it so quickly and are so nice while doing so.

Nachteile

I hate that I can't access the full Breezeway platform on the mobile app. It's easy to make and view my own tasks, but pretty difficult to pull up the calendar for one property without being taken to my Safari app. I would love to be able to view property details & calendars without having to open another app.

Bramwel
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.12.2024

The B.O.A.T AND G.O.A.T TOOL FOR CLEANING MANAGEMENT

Overall .. i would recommend breezeway 10/10

Vorteile

It is super easy to use
Breezeway has the best customer care services
Ability to always communicate with our team
It has enabled us organize our tasks so well
I can always quickyly view and inspect cleaners

Nachteile

Nothing really everything has really been great

Amy
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 6.2.2025

Good product - but could be better!

Generally good. Ability to reach a person is very good, but is too frequently met with "sorry we can't do that." Onboarding was fine & included a real human, but is not customized to your needs necessarily & all of my sessions involved another company too, which was weird. It moved to slow for me as a result.

Vorteile

It's pretty well thought out & everything works as advertised.

Nachteile

App for my vendors is finicky - weird refreshes that sometimes don't actually refresh, Breezeway messaging also finicky both as an app on my phone & and in the browser. So far I've probably asked 5 questions that have gotten the standard "we'll put that in as a suggestion" which is super frustrating - specifically the inability to add additional elements.

Ruthie
  • Branche: Hochschulbildung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.1.2025

Breezeway Review: Streamlined Property Management with A learning Curve

My experience with Breezeway has been great it actually helps me to manage the property more effectively. The communication and automation features saves me a lot of time and ensure me that the property must stay in top condition.

Vorteile

I love the detailed reporting it offers which keeps me aware of performance and helps me to take decisions. It automate the routine tasks and saves a lot time. Breezeway works great on mobile too which helps me to work even if I am not the my desktop.

Nachteile

I find it offer limited options of integrations with other third party software. Sometimes I noticed there is slight delay in syncing updates.

Hannah
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.2.2025

LOVE LOVE LOVE

I live, eat, breath, and sleep Breezeway!! A HUGE part of our companies success is because of Breezeway!

Vorteile

It simplifies the hardest parts of operations with my short term rentals.

Nachteile

I wish it worked better as a guest facing PMS

Keilani
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 6.2.2025

Breezeway Review

Overall, I have greatly enjoyed using Breezeway with my job. For the most part, I am satisfied with the efficiency and organization it provides.

Vorteile

Customer support is always available in a timely manner, and they are professional and proficient.

Nachteile

Some aspects are not as flexible or customizable.

Samwel
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.1.2025

Comprehensive property management

Offers a robust suit of tools for properly management and guest satisfaction

Vorteile

Their blend of functionality and aesthetic appeal

Nachteile

It can feel overwhelming to new users due to its extensive features and options

John
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.7.2023

Operations Management

Management of our owners assets the the teams that support those assets

Vorteile

Ease of use and scheduling for maintenance, auditing and cleaning

Nachteile

Owner reporting is lacking, company reporting is starting to show value and no Kaba Integration for guest access codes, we have to use a competitors product doubling my expenses.

Antwort von Breezeway

Thanks for taking the time to review Breezeway, John! We've really appreciated your support and feedback through the years.

We're aware of the opportunity to increase reporting overall within the platform. We're committed to continue building out this reporting and improvements to our integration with Kaba, which will be a win for everyone!

Beantwortet am 11.7.2023
Carrie
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.7.2023

Breezeway is vital to our operations

Vorteile

Breezeway has changed our operations for the better! All of the processes we used to have to do manually have been streamlined, saving time and making our department so much more efficient. It has allowed us to review and improve upon things we never could have imagined having time to do. It has also increased our accountability and communications beyond what we could have imagined.

Nachteile

I can't say there have been many cons since implementing Breezeway. The team has always been very receptive with our requests, and available to guide us through functionalities of the system we might not have known about to tailor our operations to our working needs.

Antwort von Breezeway

Thanks for taking the time to share your experience! We're so glad you've been able to improve so many aspects of operations since implementing Breezeway!

Beantwortet am 12.7.2023
Brittany
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.7.2023

Best operational software out there for vacation rentals!

Vorteile

I love that Breezeway has listened from the beginning in building a thoughtful and easy to use platform for operators. The software is a life saver, and we could not function without it. Easy to train on/integrate, budget friendly for the services it provides, and the team is great to work alongside with troubleshooting/feedback.

Nachteile

Breezeway has always been excellent in incorporating changes that have property managers/owners in mind. At this time, I have no direct con feedback.

Antwort von Breezeway

This is incredible to hear and we so appreciate you sharing your experience!

Beantwortet am 17.7.2023
Jessica
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.7.2023

Vital for our Business

Breezeway has really saved our company so much time and money by streamlining our operations. Their entire team is wonderful.

Vorteile

We originally implemented Breezeway for help with trackability as far as billing for maintenance, and accountability for housekeeping. It has worked wonderfully for that, and since then we have really utilized the many autoscheduling features.

Nachteile

We would love to see a little more flexibility and accessibility for our grounds team in the app. The BW team is always eager to hear our suggestions and have implemented several of them.

Antwort von Breezeway

Love to see that you've continued to get more out of the platform! Thanks for sharing your feedback:)

Beantwortet am 17.7.2023
Lori
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.7.2023

Invaluable Asset

The customer support has always been great

Vorteile

The ability to communicate with our team, organize all our tasks, we wouldn't be able to function without it.

Nachteile

For me, the breezeway messaging closes often or doesn't allow me to type and all of this is on my phone. Very frustrating. The other is that all of a sudden all pictures taken are ending up in my personal photos. I accumulated over 10,000 photos in my personal photos. So, that's not great either. Otherwise, everything else is great

Sean
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 14.7.2023

Reese way is great

We are so satisfied with Breezeway and what all it offers for our property management program.

Vorteile

Ease of use and support team. The onboarding process was smooth and we have become more efficient in our business.

Nachteile

Still a growing company. They have come out with new features and still waiting for a couple kinks to be worked out.

Antwort von Breezeway

Thanks for your feedback!

Beantwortet am 17.7.2023
John
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.2.2023

Best Add-On Product for any Vacation Rental Company

Vorteile

Breezeway is a great software to both manage service orders and housekeeping tasks on a daily basis, it also helps us manage recurring tasks that occur daily, weekly, monthly, or any other time frame you need to have set up!

Nachteile

Thus far anything that we have thought of to add to this program, Breezeway has seemed to read our minds and added our thoughts before we could even ask for them!

Antwort von Breezeway

Appreciate you taking the time to share your experience!

Beantwortet am 11.7.2023
Natalia
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 10.1.2023

Leading Tool for Vacation Rental Operations

It's amazing! I have been working with the Breezeway team now for several years, and I can only say they are always ready to help; they listen carefully to our needs and so far have developed an amazing tool to make successful the BOH.

Vorteile

Schedule rules, text message tool, dashboard.

Nachteile

Integrations with a lost and found and after-hours service will be a great addition.

Antwort von Breezeway

So glad to hear about the great experience you've had with Breezeway. We've worked hard to build the leading operations platform and much of that success comes from clients like you!

Love hearing the additions that could make you even more efficient so we'll make sure those suggestions get in front of our Product team!

Look forward to a long partnership together:)

Beantwortet am 11.7.2023
Aaron
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.1.2023

Great and Efficient

Overall it has been a great. I have used other systems like V12 and Track and it has seemed to be much more functional.

Vorteile

Kaitlin is super easy to work with and answer questions. I love the app management side of it.

Nachteile

some of the quirks in how tasks don't combine together if it is for the same property.

Antwort von Breezeway

Thanks for taking the time to leave a review. We're glad that you've seen success with Breezeway and have had a great experience with Kaitlin (we think she's pretty awesome, too!).

If you haven't already, please dive into the quirks you're seeing with your Account Manager. While we may not be able to make immediate changes, feedback like this helps us improve the product as we continue growing!

Beantwortet am 11.7.2023
John
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 10.11.2020

A Crucial Partner

Vorteile

Our company has used Breezeway since their early days, and we have enjoyed growing alongside this incredible software. Breezeway is our crucial task management platform that we use to organize crucial field operations for our business. The clear and intuitive interface of Breezeway is my favorite feature as our company's primary administrator. The processes for building anything from home profiles to checklists is clear-cut. The software is easy for our field staff to operate and give us an effective safeguard against home issues. Lastly, their customer support is personal and friendly.

Nachteile

I think that, with Breezeway being a younger company, many of their ideas and systems are incomplete or yet to be fully developed. While the key processes, such as workflow scheduling, are currently automatable, most other features are only semi-automatable or non-automatable. When working with a large home portfolio, processing lots of data at once can be time-consuming.

Deena
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.12.2022

Great aoftware

It has been great! The customer service has been great and the overall product has really helped our company to grow

Vorteile

Breezeway helps us to make all of our management homes our top priority and well taken care of!

Nachteile

I would love to see the option to auto populate tasks without bothering current tasks

Susan
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.6.2019

Breezeway is a major part of our success

Our overall experience has been very positive. The cleaners were a bit overwhelmed at first but they got over that. Our use of BW has led to a much higher guest satisfaction and also owners are happier too. I am the owner liaison and when I contact an owner about an issue at their cabin, it is so much easier to have all the information at my fingertips.

Vorteile

We find it very helpful that info regarding each of our properties is kept organised. Before Breezeway, it was always a challenge to keep up with issues/tasks but now Breezeway helps us keep things moving forward to full completion. I feel more comfortable that our properties will be perfect for our guests.

Nachteile

I would like to be able to view more abbreviated reports. I'd also like our reservation numbers for cleaning tasks to feed through.

Eloy
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 6.6.2019

Managing Employees

What has mostly kept me with Breezeway is the customer support. I have had some challenges settling in but the customer support has been great and kept me moving forward.

Vorteile

There are lots of things I like about your software. I was only going to try you guys out (along with some of your competitors) but a few months later, I'm still with you. I think although I think there are areas I would like to see improved, you guys have a nice system to keep my cleaning, inspections and maintenance organized.

Nachteile

It takes time to setup but I'm not sure how you could change that component of it. Other areas include: It is slow to update. For example, when we assign a job to someone, it takes a minute to show up on their app. Another is that I need to be able to load a more detail into employees schedule, i.e. when one of them is on vacation or has an appointment. It would be nice to have your system remind me when someone is not available for a job.

Lei-Ann
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.6.2019

Great for keeping things in order

I love that I can see a task from start to finish and able to add additional tasks with ease.

Vorteile

I love that all of my scheduled tasks are right in the palm of my hands and that I can be sure that everyone else that I am working with has it in the palm of their hands as well

Nachteile

There are some functions that do not work as smoothly as I would like

Pravinesh
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.6.2019

User Friendly

Vorteile

Great platform to manage property inspection. You are able to customize inspection to each property. Very Easy to use.

Nachteile

kills phone battery life very quickly when in use. Very limited function on the app. Sync takes too long to complete a task.

Michell
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2025

Michell DeMarcus - Breezeway Review ~ Wonderful Service

Overall my experience has been more pleasant and helpful than not. The service provided helps is a wonder resource that provides easy and quick functionality and searchability. Breezeway provides many points of recording comments and photos which is a huge must in the hospitality industry.

Vorteile

Easy Navigation, simple training fpr team memebers, quick service from Breezeway team with issue fixes or learning opportunities, fantastic record keeping.

Nachteile

Here are a few things I would love to see:
- Accessibility to deactivated property tasks and profiles
-the ability to set individual task templates for individual/multiple instead of all properties
- Accessibility to add an issue to a task from the initial pop-up task rather than needing to open the whole page
- Accessibility to add an assignee to an issue initially so the task is added right away

Andrea
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2025

very pleased with easy breeziness with breezeway

Overall, I am so very pleased with easy breeziness with breezeway. Best app for property management!

Vorteile

easy communication between team members and everything is in one place. App is very user friendly.

Nachteile

Issues created are not auto dated and added right to the dashboard the day they are found from cleaner or field member. Do not like the fact you have to get out of the app and go to web browser to add issue date and assign to someone if you are a member with higher access during an inspection.

Erica
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2025

It's a Breeze

Overall, it's been a breeze! I have not had many issues with the app or the desktop version that a simple refresh has not resolved.

Vorteile

I enjoy the many ways of viewing task for the day, or the week, being able to close out certain people's tasks if they forgot while in the field. It is so helpful being able to see the check in and checks outs in the drop-down calendar when selecting a date for completion on a task. Aswell as being able to see a map view of where the members of the team are and easily seeing homes with task issues.

Nachteile

The lack of being able to place tasks in a certain order in a team members day to help with the route planning and time management for scheduling.

Karen
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2025

Great experience

Overall experience is that Breezeway is very user-friendly. New employees pick up how to use the app real quickly.

Vorteile

Breezeway is very user-friendly. Easy to navigate and to follow the history on a property.

Nachteile

Sometimes the loading time can take a bit.

Mike
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 12.2.2025

Operation Haven

We as a company utilize Breezeway to manage the operations of our company. While we are starting to lean in more and more, the more we utilize, the better our company operates.

Vorteile

The organizational aspect and the offline capabilities are by far the greatest things about breezeway

Nachteile

inability to edit property details on the app, default task tags, small things that could be easy changes

Charlotte
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.2.2025

Breezeway is a Breeze!

I enjoy how the format retains critical information that we can go back to for verification of activity related to our customer service

Vorteile

Efficiency, easy flow sharing updates with other co-workings.

Nachteile

There are no complaints. In every area it is a simplified format to process.

Erlinda
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2025

Best software our company

I recommend this software to any rental management company. The customer service is amazing. This was the best decision or company has made.

Vorteile

What I like most about Breezeway is the organization it provides us for our maintenance and housekeeping.

Nachteile

What I least like about Breezeway is to be able to delete a comment on tasks.

Sheen
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
1
Bedienkomfort
3
Kundenbetreuung
1

1
Bewertet am 27.9.2024

Not good for big companies

We manage over 500 units with Breezeway and have encountered several challenges that are not aligned with the needs of a company handling multi-unit short-term rentals. Unfortunately, the support provided has not met our expectations. Specifically, the manual process for bulk uploads is inefficient, and there is no functionality to adjust pricing by weekdays, resulting in uniform rates across both weekends and weekdays, which is not ideal for dynamic pricing. We would appreciate addressing these issues promptly.

Vorteile

The design
The idea of the company
nothing else comes to mind

Nachteile

Costumer support
No Bulk function
Not good for big companies

Lissa
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.2.2025

Barefoot helps a lot out in the field

Positive, has helped us tremendously out in the field

Vorteile

Being able to see time inspectors and housekeepers are taking in each task

Nachteile

Not everything flows from Barefoot, so we have to switch back and forth from Barefoot to Breezeway

Erin
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.2.2025

Breezeway is great!

Breezeway is great and I have enjoyed using it at my workplace. It makes things easy when I can see everything on a weekly schedule.

Vorteile

I like that Breezeway is very easy to use and sort tasks. Assigning items and setting up automations is also very easy.

Nachteile

The app could use some improvements, specifically for searching for tasks from days ago and also moving tasks assigned to myself.

Avery
  • Branche: Immobilien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

3
Bewertet am 12.2.2025

Buggy but effective

Overall the app needs more work, as well as more testing and input from users

Vorteile

Documentation and custom filters, ease of use

Nachteile

Unable to do elements or some actions in mass quantities. Text message usage works but is more often than not buggy and causes missed messages without custom filter

Kenan
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

3
Bewertet am 12.2.2025

Breezeway - Nautilus Condos

For the most part good, with the exception of slow response/answer times for calls after hours, not prioritizing correctly needs of guests - i.e. lockouts - not marked urgent or a call made to on-call staff.

Vorteile

For the most part, the after hours team answering calls and leaving messages for office team for next day. Ability to put tasks in, assign and mark finished when complete

Nachteile

Slow responses to answering after hour calls. Sometimes urgent requests are mishandled. When putting in a task it would be nice if the name of the person entering in with a time stamp is included

Antwort von Breezeway

Hi Kenan,

Thank you for taking the time to leave this review and this valuable feedback. We have passed this on to our Assist Management team and they will be following up with you.

Thank you again for being a valued Breezeway customer!

-The Breezeway Team

Beantwortet am 13.2.2025
Matt
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2025

A fantastic product for any large property management firm

If we were to stop using Breezeway now, it would be devastating. It helps with organization, task management, quality control, and so much more. I'm glad we found and implemented the software!

Vorteile

The interface is clean and intuitive, and it makes tracking much easier for tasks to ensure items are not overlooked.

Nachteile

It would be nice if Breezeway could have one button to generate a monthly report that shows the total cost to owners. Without additional software, it is cumbersome to use Breezeway for accounting tasks related to labor and service expenses

Shawna
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2025

Breezeway is a Breeze

Highly recommend
5 years of use and we still enjoy the system

Vorteile

User friendly
Flows well with our reservation system
Guest texting is amazing
Navigating system is easy
Help Center is great

Nachteile

Often slow when using the App or website only when using my phone.

wesley
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2025

Breezeway is a breeze for Property management

Breezeway is a solid platform for property management

Vorteile

Great customer service and easy app operation.

Nachteile

I have no cons for breezeway app works as it should.

Brandt
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2025

Best props ops tool for STR

It's core and key to our business, use it every day.

Vorteile

Everything needed to do property operations for short term rentals

Nachteile

Breezeway is great and has room for improvement here and there, which they are responsive to and generally address every time, within a reasonable time frame.

April
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 12.2.2025

KEY POINTS

for the most part, i like the dynamics of the software. breezeway definitely provides a way to like we everyone on the page and provides accurate information.

Vorteile

i like how we are able to share information with everyone who has access to the system and how we can prioritize the tasks.

Nachteile

the thing i least like is there is no notification when a task is completed, signaling us. some sort of a alert/ notification would be helpful base on the priority of the task.

Yolanda
  • Branche: Immobilien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2025

Information at your fingertips

great software, especially when out in the field - can easily create tasks

Vorteile

tasks are easy to find, tasks are easy to add - love the search feature so I can easily find the task I am looking for

Nachteile

it doesn't automatically update when I'm in the field - I have to close the app and re-open to make sure nothing has been added to my schedule at the last minute

Lori
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2025

5 star Company

5 stars company has met all my expectations

Vorteile

Quick with responses with the help que, professional

Nachteile

Can't think of any Cons company has met all my expectations

Mike
  • Branche: Gastgewerbe
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.7.2023

Great product

I am very pleased with Breezeway and the team overall. They are always working to get better, and they want to work with us. They know how to take care of customers, and know that operationally, the better the software, the easier it is for us as clients.

Vorteile

Breezeway has allowed us to Streamline a lot of processes, which in term has really helped us become more efficient as a company. We are able to work smarter, and the time saved has allowed us to work on other areas of concern when we didn't have the time before. The support staff is great to work with, and we are able to have very open, collaborative conversations with them and always very supportive to our concerns.

Nachteile

At times, during our busy days, the system runs a little slow. They are aware of this, and doing what they can to improve that.

Antwort von Breezeway

Thanks, Mike. We're so appreciative of all the feedback your team has provided over the years and look forward to continuing to grow together!

Beantwortet am 11.7.2023
Annie
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.7.2023

Breezeway Critical to LTA Operations

Since implementing Breezeway we have increased guest satisfaction exponentially when it comes to communication. Prior to Breezeway, our guests would have to make a call, go through the phone tree and wait on hold just to get the WIFI password. We now are able to send "clickable" addresses via text so the guest doesn't have to search through emails to know where they are going. It's provided more accountability for our housekeepers as they are required to photograph BBQ's and fireplaces and other items that sometimes get missed in a cleaning. Breezeway is essential to our operations.

Vorteile

It was designed with usability in mind. Fast integration. Very short learning curve. Great support. Innovative developers come up with things before you know you need them.

Nachteile

They are raising my expectations of other vendors in the vacation rental space.

Antwort von Breezeway

We're continually striving to provide the highest level of service to clients and am so glad to see it resonates!

Thanks for taking the time to leave a review of Breezeway, Annie. We look forward to continuing to work with you and the LTA team!

Beantwortet am 11.7.2023
Kayla
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2025

Breezeway Rocks!

Breezeway has helped my team be our best!

Vorteile

I love how easy it is to schedule and assign tasks to my team!

Nachteile

I wish bulk reporting was more readily available.

Bjørn Schrøder
Bjørn Schrøder
  • Branche: Gastgewerbe
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 15.7.2023

Leading property and operations management platform

We have had an overwhelmingly positive experience with Breezeway. The entire process, from signing the contract to implementing the system, was incredibly smooth and hassle-free. Within a matter of weeks, we successfully onboarded Breezeway and leveraged its capabilities to support over 300 properties.Impressed by its performance during the trial period, we confidently expanded our usage to encompass 6,000 homes and a workforce of more than 500 individuals. Throughout this scaling process, Breezeway demonstrated exceptional reliability and efficiency, ensuring that there were no delays or shortcomings on their part.Moreover, Breezeway went above and beyond our expectations by offering to translate the app into Danish, our native language. This gesture exemplifies their commitment to providing a personalized and user-friendly experience, catering to the specific needs of our organization.

Vorteile

When we arrived at Breezeway, it immediately became evident that they were operating at the pinnacle of their industry. Their profound understanding of the rental market meant that Breezeway effortlessly catered to all our needs, requiring minimal custom development.Breezeway provides an exceptionally refined product, encompassing both a comprehensive desktop version and seamless mobile app. Their offering exemplifies maturity, allowing us to effortlessly manage our operations across various devices.

Nachteile

While Breezeway excels in the US market, it remains evident that their focus primarily lies within this region, as evidenced by limited support for international date and time formats. Although seemingly minor, addressing this design flaw is of significant importance.In terms of API support, Breezeway does offer the functionality to push/pull data. However, the available APIs are currently limited to select datasets. To further enhance their capabilities, it is imperative for Breezeway to develop additional APIs that enable the seamless integration of any data entered through the user interface via the API endpoints. This would provide users with a comprehensive and versatile platform for data management and streamline their operations.

Antwort von Breezeway

Thanks for sharing your experience. We have been thrilled to help support your needs over the last year+ and look forward to a long standing relationship and growing together!

Beantwortet am 17.7.2023
Antwan
  • Branche: Sport
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 9.9.2024

Fluidity!!

My overall experience went very well. I love how it stands out from all of the other apps.

Vorteile

I loved how clean and easy the app is to use.

Nachteile

I think with time this app will get better.

Chris
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 16.5.2024

Breezeway Review

Breezeway reached out to me to make this right. They were very understanding of the situation and open to my feedback. They did a great job handling this problem. They told me they will be doing a better job and telling customers that self guided training is available. This is a welcome change and would have made all the difference in my implementation of the software.

Vorteile

I liked the idea of using it to interface with our cleaning team.

Antwort von Breezeway

Thank you for sharing your experience with us. We value your feedback and are sorry to hear that the implementation process did not meet your expectations.

We understand that an efficient and smooth setup is crucial for integrating new software into your operations. While our live training sessions are designed to provide comprehensive support, we also offer on-demand training resources available in our help center. These resources were shared during our kickoff call, and we apologize if this information was not clear at the time.

We appreciate your feedback and are always committed to improving.

-The Breezeway Team

Beantwortet am 11.6.2024
102 Bewertungen

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