Über Uplisting

Uplisting ist eine cloudbasierte Hotelmanagementlösung, mit der kleine bis mittelgroße Ferienvermietungsunternehmen Buchungen, die Kundenbetreuung, die Haushaltsführung, Provisionen, Zahlungen und mehr verwalten können. Nutzer können Buchungen aus verschiedenen Websites wie Airbnb, HomeAway und Booking.com importieren. Zu den Hauptfunktionen von Uplisting gehören Echtzeitsynchronisierung, Kalenderverwaltung, Validierung von Zahlungen per Kreditkarte, Berichterstattung und ein dediziertes Kunden-/Eigentümerportal. Die Plattform bietet Automatisierungstools, mit denen Nutzer individuelle Gastnachrichten mit personalisierten Vorlagen erstellen und Abfragen basierend auf Quelle, Typ und Status filtern können. Darüber hinaus können Nutzer mit der automatisierten Reinigungsplanung Aufgaben vor der Neubelegung erstellen, Reinigungsteams einladen und Warnungen senden. Uplisting lässt sich in verschiedene Drittanbieteranwendungen wie Zoho Books, Google Sheets, ClickSend, HelloSign, Mailchimp und Zapier integrieren. Das Produkt ist im Rahmen eines monatlichen Abonnements verfügbar und der Support wird per E-Mail und über einen Online-Helpdesk bereitgestellt.
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Uplisting Video
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Uplisting Preis

Uplisting bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Uplisting ist ab 50,00 $/Monat verfügbar.

Startpreis:
50,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Uplisting

Uplisting Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,8
Funktionalität
4,5
Bedienkomfort
4,7
Kundenbetreuung
4,8
5 von 116 Bewertungen Alle Bewertungen anzeigen
Joshua
Joshua
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.7.2018

Excellent for managing & automating properties

It cut my time managing properties down to a fraction of what it was.

Vorteile

With all the templated emails, my management time across 5 properties is down to a fraction of what it use to be. The cleaners know their job, the guests have all the information at their fingertips. I am rarely ever called on

Nachteile

It's evolving, so you need to learn the new features as they are released... naturally. I really don't have anything bad to say, this is a great team and great product.

Douglas
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.1.2023

Best All-In-One Property Managing Software, Channel Manager & Messaging Service

Tip top. It's the best out there and will keep getting better.

Vorteile

Incredible staff. Well trained, informed help, who can actually answer and fix your problems.Quick, simple, yet lots of great features. Very flexible software. Helps us get more bookings, and very quickly change availability and prices far in the future - but with lots of little, well-thought-out bonuses like telling it that all Saturdays in the year 2024 should have a minimum stay of 2 nights and the prices are higher than other nights... Other PMS / Managers struggle with these kind of bonuses.

Nachteile

Only got full integration with Airbnb, Booking.com, Google Vacations and VrBo... Yes, they're the big 4 - but TripAdvisor, Agoda etc only have Availability & Bookings synched (ie no unified messaging or price alterations possible).. they could definitely do with linking these kind of sites fully...

Antwort von Uplisting

Thanks so much for your review Douglas! Lots to come this year including a brand new mobile app, an operational dashboard, automated client statements, upsells and more!

Beantwortet am 19.1.2023
Emily
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
2
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 1.8.2022

Could be so good - but has too many issues...

I wish wish wish these guys improved their software. It has the potential to be amazing but there are some major flaws. We decided to go with uplisting as their price is so competative compared to Guesty - but it seems that you get what you pay for - a buggy, wannabe SAAS.

Building a software that can't be used on a phone, for an industry that is often on its feet, is hard to understand.

Uplisting's suggestion forum for is full of ideas from customers, but I believe this is precisely because their software doesn't do the trick for most.

What makes the experience of this software so infuriating, is that you want it to be good, so invest loads of time in the set up, give the benefit of the doubt to customer service, hang on until everything is set up to evaluate it - only to find that it still doesn't work.

I wish I could get back the time I've spent in trying to set up our Uplisting account (over 2 weeks). I don't recommend others waste their time like I have.

Vorteile

This system has so much potential - lots of neat features like direct booking websites, deposit systems, automated messages (if it is working). Great integrations with platforms (except VRBO). Great pricing control. Really nice 'how to' videos by the founders for most setup needs...

Nachteile

The design is not responsive - so we can't use any of the features of this software on our mobiles, that's right: none at all, not even when you're in a bind and can't get to a desktop.

The mobile app that does exist is less than minimal only allowing you to message guests: BUT:
- the saved responses don't work
- it doesn't load previous conversations
- you can't see when a guest has sent a messages (could be a minute ago, could be 1 day ago).

The automated outbound messaging system doesn't work for last min bookings so guests are left without checkin details and info about their booking (!)

The UI is really hard to read (tiny font, it's really hard to distinguish between properties on their calendar, the design is actually harder to read quickly than a spreadsheet would be).

The customer service has real people (which I suppose is a plus) and they do try to help, but 9/10 they don't know how to help and even take around 1-2 days to respond to you.

They don't run customer service for a hospitality software on the weekends, which to me makes no sense as their customers are all using their platforms on the weekend...

All of this compounds to make it really hard to use. Leaves an awful lot to be desired.

Kayloni
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.1.2024

UPLISTING is AMAZING!

Vorteile

I researched dozens of property management systems in depth and UPLISTING had all the features that were important to me. They offer a small business discount if you have less than 3 properties to manage making them affordable. The customer service is A+. I have been very happy with my experience and recommend this software to others operating vacation rentals.

Nachteile

I cannot think of a con. Other than VRBO being a pain when you use a PMS, but that is not the fault of UPLISTING.

Antwort von Uplisting

Thank you very much for your review. We truly appreciate you taking the time!

Beantwortet am 16.1.2024
Don
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.1.2023

Covers So Many Bases

Switching from Guesty for Hosts I found this PMS much more exhaustive and malleable in terms of its capabilities. I certainly feel this is a tool that is effective "right out of the box" and that it will grow with time to meet my needs. I've had lots of questions and the support personnel have been very responsive.

Vorteile

I love the pre-booking tool! I switched from another PMS for this very reason - I needed these tools that Uplisting has in place: 1. Guest Screening/ ID Verification, 2. Signed Rental Agreement, and 3. Damage Deposit Collection. Also, Uplisting has numerous API and iCal integrations and the list is growing. Additionally, I have been VERY impressed with the customer support. They are knowledgeable and very helpful, and they respond quickly to inquiries - and that is essential. Lastly, they have a roadmap available to all users that explains what they are currently working on in terms of improvements, enhancements, etc as well as what is on deck and also what is being considered. It is good to know that the development team is hard at work improving and enhancing the product.

Nachteile

I will admit that for some the GUI (Graphic User Interface) of the PMS might appear a bit staid and stiff but it is very useable and efficient. It's not designed for visual fluff but for effective use as a PMS.

In Betracht gezogene Alternativen

Hostfully Property Management Platform

Warum Uplisting gewählt wurde

I needed more integrations and I desperately wanted pre-booking tools that Uplisting has.

Zuvor genutzte Software

Guesty For Hosts

Gründe für den Wechsel zu Uplisting

I already use and find essential, the Hostfully Guidebook. To stay with Hostfully and use their PMS was tempting but I felt Uplisting had the tools and integrations I wanted. (Besides the integrations below I also use Safely, StayFi, Minut and plan to use Wheelhouse as soon as they get their ABNB connection reimplemented in the early 1st quarter of 2023.)

Antwort von Uplisting

Don, thanks so much for your review. We truly appreciate you taking the time to write it.

Beantwortet am 10.1.2023

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