Workleap Pingboard

Vorteile

The Pingboard software is very easy to use. We utilize for company communication, so that people are aware when teammate our on vacation, out sick, or on a business trip. The integrations are very helpful as well. Our Out-of-Office calendar links directly to Google Calendar and Slack, which makes communication seamless. Their customer service is exceptional as well, as they always return my requests by the next business day, and are very flexible.

Nachteile

Overall, the features are somewhat limited. The Out-of-Office reporting gives you a breakdown the PTO/Sick Days taken, but it would be nice to export into an .xls or .csv file that depicted the actual dates, and not just the number of days taken. We also run into issues with offices in different time zones. The Slack integration does not seem to be sophisticated enough to differentiate the different zones, so there is often confusion as to when people are actually out of office.

Vorteile

Really loved the integration with Slack and GCal. Before the pandemic, Pingboard was our go-to place to report OOO and vacation statuses. I loved how it would post to Slack and we could easily see which team members were not in office for the day. Another great thing about Pingboard is the user profiles. In 2020, we experience a high growth phase and new employees were joining almost every week, so having an org chart in Pingboard made it extremely easily to look up a team or even specific employee so you knew who to contact for certain projects.

Nachteile

No complaints! It was a great tool that serves us well for 3 or more years!

Vorteile

I can't say what I really like the most really everything everything was really okay I recommend it

Nachteile

Just a common app like any other that's all it has a lot of competition out there

Vorteile

I like the ability to create a use an org chart. It's helpful for keeping track of who's working and what their role is.

Nachteile

Honestly, the org chart can be a little clunky. Deleting an employee there doesn't delete them from the system, and editing the chart takes a lot of getting used to.

Vorteile

Pingboard is easy for end-users and admins alike, integrates with GSuite and auto-syncs, and allows everyone in our org to connect our schedules and statuses. Pingboard support is genuine, quick to reply, and very helpful.

Nachteile

Inviting new employees is sometimes accidentally forgotten when a new admin uses the software. Adding a new employee vs generating the invite can be easily mistaken. Timezone issues have confused one or two of our users but Pingboard support quickly resolved this for us.

Vorteile

I like that contractors can indicate their current or future status as working remote, on vacation, sick, etc. I can quickly run a report on the status of all contractors on my team or run a report of those out of office.

Nachteile

There is no ability to mark a team as a Favorite, so it floats to the top of the team directory. There are several teams I manage in Pingboard and I would like to be able to mark some as Favorites, or have a Favorites option in the Directory.

Vorteile

Org chart is the major thing for me, since I use it to learn about the team's scopes and hierarchies.

Nachteile

No cons at the moment, I mostly use it to find people and it's been serving me well for that.

Vorteile

My favorite thing is the clarity of the org chart presentation. It's easy to expand an collapse departments, and it makes it easy to see who is reporting to who, and in which department they are.

The Out of office section is also neat, as it connects to google calendar so you always know if your colleagues are on site or not.

The game on the app is great, it presents faces of your colleagues to you and you have to pick the name of the colleague as fast as possible. It's a great feature for companies that have more than one office.

Nachteile

Very honestly, there is not much not to like. If I really had to pick on something, I would say that I would like if they ported the game they have on the app to the desktop. I think that's the only thing the desktop version is lacking.

Vorteile

I like that you can update your status and your team can see where you are. I like that you can see everyone's info like their title, where they are located. Makes it easy for Recruiting to use this app.

Nachteile

I wish you could find our own status easily to either update or cancel, you have to go search for it.

Vorteile

I like Pingboard because of its easy-to-use interface and making it easy to find any information I am looking for. It also has some amazing project tracking features that ensure I meet deadlines.

Nachteile

The downside of Pingboard is that it can be a little difficult to find contact information for people within the directory. However, this is a minor issue and Pingobard is an excellent directory tool.

Vorteile

I love that it's such an intuitive product. As new hire start, you assign their manager and they get added to the system. I also LOVE the reporting tool. We use it often when we need an accurate headcount of active employees and their emails. It's so quick, and so easy to use.

The UX/UI is also beautiful. Pingboard is the standard that we hold all org charts to.

I also LOVE the weekly emails. Our employees really reference them, especially for new hires, knowing birthdays and anniversaries.

The Out of Office integration is so great. It feeds over automatically to our Google Calendars.

Nachteile

I wish that you had a help line that we can call. We have to submit a inquiry whenever we have questions. Response time is still great. We typically get a response within 24 hours, but would love for a line to call directly.

There aren't different levels of admin privileges. For example: if our IT team were admins. they can log in and see all the information, so we have to limit them, and only keep the admin rights with our HR team.

Also the "Remote" feature of the OOO calendars was really confusing for our recruiting team, as they're heavily reliant on our G-Cal, and the remote feature does not show up when the person's calendar is set to private. This has caused our team to schedule several interviews for directors and employees who are working from home.

Vorteile

Easy access to profile of each employees. I work with different departments and teams, but I'm not good in memorizing names and faces. Whenever I need to coordinate with someone from a different team or office, I check their Pingboard profile first. I try to improve in getting to know my colleagues by playing the Pingboard game in the Android app.

Nachteile

The changing your status when you are out of the office. I always forget where to find it.

Vorteile

Single source for clear photos and information about your coworkers. I like being able to check my teammate's start dates, birthdays, job titles, or upcoming vacations from time to time. The Slack integration is helpful to know what's happening across your entire organization for the day.

Nachteile

- Some individuals didn't have photos of themselves
- I often want to sort people by start date so I can see the newest hires.
- It's another piece of software to keep track of. For example, when I submit PTO, I have to submit it in payment software, put it on my calendar, and then add it to Pingboard.

Vorteile

It makes finding info about unknown or new coworkers super easy. I can share what I know about the company, information about myself and when I'm going to be out of the office.

Nachteile

The software is only as helpful as the information that's put into it. Coworkers that I was on the same teams with were appearing on a different team in the system because they had a different name they had entered.

Vorteile

I like how simple Pingboard is. We have other software that overlaps with a lot of the features in pingboard but our org has yet to migrate from using Pingboard for the Org Chart and Out of Office.

Nachteile

I like how simple the features are but I feel like there should be more care or attention to detail on the the very few actions a user can take. Most people are using Pingboard to update their status. I have to click on way too many things to update that. Why not just have a quick way to update your status the moment you visit pingboard?

Vorteile

The best aspect of Pingboard is the ease of onboarding, implementation, and management of the product. We can stand up new, complicated organizations in about an hour. The users love it, and it is immediately publishable.
Also, the ability to have multiple versions of the org chart that you can keep hidden, in draft, allow for the management team to collaboratively work on org design without the hassle of sharing ppt or visio slides, using tools like SharePoint, etc.....

Nachteile

I really do not have anything negative to say about the solution.

Vorteile

I really like the Org chart as it makes it easy to recognize my colleagues and where they are in our company. Great social capabilities in terms of games to help improve recognition within individual units.

Nachteile

Out of Office notification set up could use a more user-friendly interface.

Vorteile

I use Pingboard on almost a daily basis to understand team structures and where new hires sit. I like the new feature where you can break out individual departments and download the org chart to easily add to a presentation. Our company doesn't use the Teams tab, but this would be valuable. I like seeing the structure broken down by Location.

Nachteile

It's not always easy to zoom in/out. When trying to do so, a click brings up someone's picture when that's not what I'm trying to actually do. I wish you could break down into mini orgs more easily.

Vorteile

Love how easy the org chart is to use and see. Love the functionality for front desk guest sign in

Nachteile

I’d like there to be more ability for team members for edit certain profile details like department, team or title

Vorteile

We first came to Pingboard looking for a great visual org chart (which we found) but also LOVE the out-of-office feature. Our whole team uses it, and with the Google cal integration and our use of Slack-bots, it really helps everyone know what's going on. Also love the "Teams" feature for cross-functional groups.

Nachteile

Just a couple little things, not being able to set recurring out-of-office statuses. Generally speaking there's not much we don't like.

Vorteile

1. The org chart visualization is absolutely great and considering how fast it loads, I love referring back to it all the time.
2. Integration with Google Calendar is great! Single place to provide your Out of Office status and you're done!

Nachteile

1. "Out of Office" option is a bit hidden, I wish there was a way to set an out of status state from my profile page itself; instead of going to the overall "Out of office" page.
2. It sometimes takes a while to see the title/report structure changes on Pingboard but I doubt this is related to Pingboard itself but more like how the data is fed into it.

Vorteile

Visually seeing all the employees in the directory and organization is helpful. Like for the most part the layout and ease of use.

Nachteile

The initial splash screen shows 5-6 employee pictures in alphabetical order. Would prefer it show org chart or random employees (this could be how we've implemented it).

Vorteile

So easy to use and beautifully displays our org chart and hierarchy. Our employees rely on Pingboard heavily to see reporting structures and easily collect colleague's contact info.

Nachteile

It is sometimes not the most intuitive when it comes to editing employees and their job/team/depts

Vorteile

I love that I can see where my team is (out of office / remote / vacation) super easily on the same page.

Nachteile

Nothing really but an integration with Slack / payroll software would be so cool

Vorteile

Pingboard has helped me so much in my day to day job as a Talent Coordinator. I'm always including titles as panels are always changing.

Nachteile

The worst part I think is how the overall org chart focuses in and out. That can be difficult to navigate.

Vorteile

EVERYTHING- in today's world of dynamic and nomadic workforces this tool is incredibly easy to communicate new faces, location statuses, and act as a central repository for where our largely remote workforce happens to be that day.
It also ends up being a great way to explain a re-org of teams (happening often when you're growing fast!), since you can graphically see the new table of organization and who reports to who.

Nachteile

The desktop version is not as slick as the mobile application. Other than that, the program is very flexible and can be easily integrated with other products.

Vorteile

It is helpful to find who folks's roll into (who is their manager, director, vp, etc.). We also use the Out of Office to tie into a Google Calendar so everyone across the team is updated on when folks are out. The shared skills are also useful, for identifying who speaks foreign languages. I like the weekly emails. I typically take birthdays and anniversaries for my team and plug them into my calendar each week so I can remember to get that person a card, etc.

Nachteile

The Teams don't seem to always line up. I realize that is ridiculous, given it is something my company manages. However, it makes me believe that there is something inherently tricky about this from an admin perspective.

I wish that I could see items such as T-Shirt size for just my team, as a Manager. I don't think I have this ability, but this could also be an admin setting?

Vorteile

Pingboard is so simple to use for both admins and end-users. They make regular improvements to help integrate with other apps, to the org char user interface, and to the overall feel of the product. It feels like their engineering team is really on top of things, we've had very few issues with the software.

Nachteile

As much as we love the product it is priced a little high. I would love to see more integrations with HRIS systems and other tools for the price asked for. At the end of the day it's the perfect team directory! Their API is awesome and easy to use which has helped me get around the lack of integrations with a few other products we use.

Vorteile

I love the out of office feature. Its the biggest reason I implemented Pingboard when I joined my current company. The org chart feature and integration with GSuite has come in handy and made onboarding super easy.

Nachteile

The reporting could use some work. There is a lack of being able to filter things like Out of Office statuses to just the team you are a member of, especially through the Slack integration.

There used to be a feature too where you could post In and Out status on a big board which my leadership team was looking for. I'd like to see that sort of In/Out board feature that could be posted on monitors or public spaces for everyone to easily know.

Vorteile

Pingboard is excellent software for finding people in the organization and seeing how your company's organizational structure works. It makes it very visible how each company's team is organized and the hierarchies, in addition, it is possible to have control of personal information such as contacts, gift clothing sizes, and other things, in an easy way.

Nachteile

I believe that Pingboard could be more complete in terms of developing information. Currently, we cannot change the layout of the platform and add more information from our collaborators, which creates difficulties, since many people use the pingboard to identify support teams, however, they are unable to extract what this support team does, or what that person is shown on the ORG CHART acts.

Vorteile

Ease of use in building a dynamic org chart. Searchable directory, customizable profile fields, admin and end user views, ability to create multiple org charts.

Nachteile

Everything needs to be tied to a box. Would be helpful to add text box fields ex: a text box or popup box to appear when hovering over a particular position title that explains what the responsibilities for that role are. There are times where a box that's created shouldn't show that it is a direct report of someone above. For instance, it makes sense instead of listing all sales reps to be directly under the VP of sales, that we have boxes for each region that say something such as west, central, east, etc. and have the reps underneath those boxes. This setup currently how the program functions shows that the person's manager is the west region.

Bulk import. Would like an option to bulk add a few users or a few new fields to all users instead of having to submit a whole spreadsheet of all of the company data again.

Printed fully expanded org chart functionality needed where org chart can be large enough to read (should likely printed on MULITPLE pages).

Vorteile

Easy to use, streamlined & multi-functional. I like that you can make mock-ups of hypothetical org structures & put placeholders for "TBD" positions. Out of office, remote, etc. statuses are very helpful (if only everyone was consistent about using them)! I love using Pingboard to double check or confirm an employee's start date or title.

Nachteile

For check-in, I wish there was a way to only display employees in that office. We have a few different office locations, so it would be helpful if guests didn't have to scroll through the entire company. It would also help to have a more direct way of accessing signed NDAs from the check in history. I wish there was a way to export a report of employees' birthdays &/or work anniversaries as well.

Vorteile

The Google Calendar integration combined with Teams allows me to easily see who is in our out of the office on my team at a glance. It's also nice that I can look up co-workers who are not on my team, but I may be looking for.

Nachteile

Editing Out of Office time is not incredibly intuitive. It takes far too many clicks to try to find a previously scheduled event and edit it. There should be an easier way to access your own events, rather than having to go through the Out of Office section of the app. The mobile app also does not allow for as much flexibility for managing your time off as the website does, which has been a bit frustrating when I'm trying to update Out of Office time on the go.

Vorteile

It's easy at a glance to find out where people are/if they're out of the office and understand our organization's structure quickly when we might have a flurry of new hires or other major changes to the company.

Nachteile

Not a huge con, but I'd like to see more/expanded integrations with the other software we use as an organization. For example, I find that I have to set my status on Slack as well as Pingboard, and update my name in Jira if I'm going out of office. And while the Google Calendar integration is helpful, I'd like to see full day blocks in my calendar, instead of the "All Day" calendar entry up at the top if I'm going to be on vacation for a number of days. Expanding the existing integrations would take this software to the next level. I'd love to be able to have this be the one and only place I need to update if I'm going to be out of the office or remote.

Vorteile

Pingboard has a very useful interface- you can search by department, role, tenure, whatever specifically you are looking for, and it brings up the information with ease. Also, the ability to see an organizational chart as a "web" is a very cool feature. I enjoy using it because it shows all of the contact info for an organization, but also shows if they are away, on vacation, and if not there, who to contact instead.

Nachteile

Its not really a con about the software- if someone leaves for vacation, and they do not put it on ping board, it wont show that they are "gone". If ping board could be made to sync with google calendars, that would be very useful

Vorteile

I do enjoy with multiple teams within my startup I have the ease of finding departments in levels of tiers. Quick info on the fly is important with our clientelle so the user friendly interface keeps me pleased.

Nachteile

Sometimes the software doesn't update properly. With such a high turnover, it's important to have all employees up to date. A few embarrassing situations I'm sure are controllable on our end.

Vorteile

Pingboard is really helpful for me, as an account specialist i need to send emails constantly to my coworkers when i need their help with a client, usually on my system i show the name of the person that can help me but not the contact information, thats when Pingboard comes handy and i can access to numbers and email address from the person i need to talk with.

Nachteile

I wish it had a way to chat directly with the people on it.

Vorteile

- Intuitive workflows
- Slack integration for OOO info
- Democratization of company information

Nachteile

- Needs better mobile experience
- Not great for bigger companies as the software is in the mantra of "employees tells employers their intention (e.g. in regards to time off)", not the other way around

Vorteile

The software is very user friendly and intuitive. It is great for finding out who is out of the office and the reasons (vacation, travel). As a project manager is very helpful when managing resources from cross-functional teams, as the functional managers do not always communicate approved vacation. This tools allows for complete visibility.

Nachteile

The only thing I found difficult in the beginning is reporting one's status. If you need to report out of office, one needs to go to the out of office section and then it will allow you to provide new status.

Vorteile

After using Pingboard for more than 2 years, I am impressed by the constant improvements, especially the org chart that was very laggy and buggy in the beginning and the Slack integration that was chosen by the community.

Nachteile

As I said before, the org char feature was very laggy in the beggining.

Vorteile

The connexion between the Areas inside the company that are more visible on daily basis. The e-mail with the Subject: This Week at "Company Name" also is very important and useful for us.

Nachteile

The Organogram would be more flexible in order to extract or copy for other platforms, as a simple PPT.

Vorteile

The software is very easy to use and allows both managers and employees to know each other's whereabouts. The mobile app. is very convenient and the integration with Google Calendar allows you to set a status in Pingboard and have it appear automatically in your Google Calendar. The "face game" is an especially nice way to get to know co-workers when your company goes from a small to medium-sized company. Also, Google Authentication makes it very easy to login both at a computer and on-the-go.

Nachteile

It is slightly inconvenient that if you first put an event in Google Calendar, it does not sync with Pingboard (although the it DOES work the other way).

Vorteile

It's so nice to notify your coworkers about your status. I love the integration with Slack, too. It's also nice to see the org chart in case you need to see how someone fits into the company.

Nachteile

Not a thing! I love it. It's very easy to use.

Vorteile

The software is extremely user-friendly and it is easy to get a quick snapshot of where everyone in the company is on a given day.

Nachteile

The organization chart was a little complicated, but Pingboard keeps working to make it better!

Vorteile

Pingboard has a great utility within companies (small or large). It helps you to know your mates, their interests and if you need to call anyone, you can just open the person's profile and call. I've worked with a company that was developing its "Pingboard-like" app - a merge of PIngboard with a social network. If at that time, I knew about Pingboard, they'd cancel the development and would be using Pingboard until now.

Nachteile

Quite often the mobile app (android) breaks and restart by itself. But I don't think it's a mind-changing bug - Pingboard is an excellent tool.

Vorteile

I love that I'm easily able to find the people I'm looking for. I also love the feature of visitors being able to ping someone from the front desk. Easy to use and easy to notify others if you're out of the office.

Nachteile

Not sure if there are any cons.

Vorteile

Easy to read org chart
Tracks OOO, WFH, PTO

Nachteile

The check in system shows the whole company directory, with photo. Huge security issue here
It would be nice if there was some sort of approval process when people submit PTO,WFH etc

Vorteile

Very easy to use and the ability to integrate with other products

Nachteile

I am very happy using this product and have nothing negative to say

Vorteile

It's really fun to use and new hires routinely let us know how helpful it is in their first days with the company.

Nachteile

There's definitely a ramp-up learning period because different functions/actions are hidden in magical mystical spots. After the new hire learns everyone face, I feel usage drops off substantially, we need to find a way to keep employees engaged and coming back to Pingboard on a regular basis. Thoughts they can submit colleagues for Above & Beyond recognition by completing a Google form/survey. Let HR, or Workplace use Pingboard as a survey system.

Vorteile

Org Chart makes it very easy to visualize our company from the top down.

Nachteile

It doesn't always integrate well with other software.