Sumo Logic

Vorteile

FER Creation , dashboards are most impactful for us. Product is not very much esy to use (need some skills).
Integration with our business process are not easy , it takes some time..but once we understands about sumologic features
it gave us a major relief in application log analysis. One word excellent tool but if we know how to use it.

Nachteile

It's not user firendly, need some study before working.Especially the costing of frequent/infrequent/contimuous tier.
Integration is bit difficult , but our folks worked together to integrate sumologic for pur business needs.
The major drawback is it's support , currently there is no support number we need to send mail only & the support team
works in pacific timezone which is not suitable for indian time like us. For a support case it takes around 2 weeks to close.

Vorteile

It's a easy product to store logs Is I really love the speed and really functional and handy

Nachteile

Is difficult to control the size of the stored logs and the bill will be skyrocket

Vorteile

There are user guides at-hand for doing data searches, following best practices. You can quickly access these guides and find what you're looking for in gathering specific information for the data fed to the system. There are also many awesome options for taking data found in your log dive and putting it together to become more useful information (such as seeing how many times a specific event occurred in a specific time frame, etc).

Nachteile

The way data is stored and retrieved is not intuitive: key words for items allow for a faster search than specifically picking out the exact value of a parameter you're looking for. For example, you know for the purposes of your search that abc="123"; however, searching for that exact thing will take longer to search for then simply searching for "123" ... which will also find values of "123" for parameters, def, ghi, and jkl if they exist. I only want to find values of "123" for parameter abc. ... yet for some reason, there's no good way to retrieve that information, even though we've fed the data to the system, and it exists. This is more of a problem if you actually need to search your data for specifics on a regular basis; if you're just managing the data and only searching for real time data, it may not be quite as important.

Vorteile

The ability to custom parse fields on demand using regex is extremely powerful when troubleshooting and doing forensic analysis.

Nachteile

The cost, one of not the most expensive but might be the best out there.

Vorteile

Like how easy the software was to integrate into our current logging stack (GCP, GitHub, auth0). If you do a multi-year deal the price is competitive.

Nachteile

The query syntax is difficult to work with at times and clunky. The interface and responsiveness could also use some work.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Sumo Logic

Vorteile

Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS.
I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately.
Option to generate variety of Dashboards from real-time streaming data.

Nachteile

I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs.
It could be have been made more user friendly.

Vorteile

I like the fact that it looks like a mobile app, it is very simple to use, setting up your dashboard is very simple, real-time monitoring is reliable and being able to add a different filter to every running job, gives makes monitoring very simple

Nachteile

the "live mode" button sometimes you open up the app and you forget to switch it on, it would be better if the app is always on live mode

Vorteile

It is very navigable and offers perfect ui which is very intuitive. You can write any type of query , sumo logic will have answer to that type. We can easily search and export. You can configure it the way you want it to behave and give you the readings in the real time. You can know the properties of a running job from all the jobs on the dashboard which is a great plus from the similar softwares.

Nachteile

Sometimes it is very hard to reach customer support , you may have to wait till someone can come to your rescue on an issue.

Vorteile

data insights and the reporting of the application.

Nachteile

documentation on API has to be simple and more example-oriented to get started.

Vorteile

low price, ease of use. The service does the work for you. Always good to have AWS do the work for you.

Nachteile

Almost feel this should be free but maybe I need to look at it differently. It could be cheaper than it is.

Vorteile

The search time is pretty good, where it searches in huge dumps of data and return a good result set

Nachteile

Copy JSON feature is a big problem, where you cannot copy a part of result JSON

Vorteile

Ease of use. I can easily ingest data with alot of SaaS applications supporting sumo out of the box

Nachteile

It is on the more expensive side. You get good features and great service but it isnt cheap.

In Betracht gezogene Alternativen

Warum Sumo Logic gewählt wurde

Gründe für den Wechsel zu Sumo Logic

Vorteile

Extremely flexible search and reporting
Log ingestion from essentially any source
Good support for major operating systems
Decent technical support
Good communication with customers
Continuously improving the software in all areas
PCI/DSS qualified

Nachteile

Some very poor UI design decisions
Poor account management
Performance can be very bad for searches over large data sets or long timeframes
Expensive

Vorteile

You can search in complex or basic queries so it is good for both new and experienced users. Searching is powerful and fast and user data can be shared with the organization. We have developers create complex searches and share them with support teams and users that are not as familiar with the tool.

Nachteile

Pricing can get expensive depending on how you use the tool. Also, although queries can be shared, the original author is the only one who can edit them. It would be nice if it was made more collaborative in that regard.

Vorteile

Surest mean to effectively run diagnostics on your servers to root out any faults that may be causing unexpected hitches. With so much flexibility, you can get just anything. The search feature works pretty fast giving you reports whenever you need info.

It has a rather simplified interface that makes you just think of a mobile app. You can use the dashboard to manage logs of various applications. This lets you see areas where you need to make adjustments for improvement. In addition, you can analyze every log and mine all useful data.

It integrates seamlessly with cloud providers and you get the most done with AWS right by your side. Also, if you're stuck at any point, you can reach out to customer care and have your issue addressed in good time.

Nachteile

The live-mode feature should be made such that when you start the tool, you are automatically switched on because it's easy to forget to switch it on every time you're starting it. It would be such a good thing.

Vorteile

The Sumo Logic dashboard is very clear for engineers, and also has a presentation mode that is ideal for display on a large wall monitor for other stakeholders. API integration for simple counts, creating alerts, and setting thresholds is simple enough and easily achievable by following the online documentation and examples.

Nachteile

The API integration can be difficult to leverage the more advanced features, such as log monitoring. Drilling down to raw numbers for a given time range is not as easy as I would like.

Vorteile

I am able to track using our current date api events that a user did. We were really able to make this our own.

Nachteile

I wish there was a hot list of calls to run or a simple format to search

Vorteile

1. The recent changes for custom time option made easy to change the time
2. The Library and manage section is useful to search the recent queries and collectors.

Nachteile

1. Not able to query with single and double quote and it needs lots of time to parse the message to get the expected output.

Vorteile

Easy to use. Powerful tools for analysing logs and extracting useful information. Variety of different reporting methods and a good quality log exporter.

Nachteile

There are many competitors with subtle differences so choose carefully.

Vorteile

I am using this regular now and cannot think of using old fashion ssh into server for logs. one tool for all servers

Nachteile

so far no issues. Need some expertise and practice to learn the queries, but not that hard to learn

Vorteile

The flexibility to create your own queries and form dashboards on this is great. You just have to play around and understand the data. Can also receive pings based on logic.

Nachteile

Not many out of the box dashboards like other software.

Vorteile

Really good user interface
The speed of the search is decent

Nachteile

This is not really a 'con' but just a reality - free version only provides you with 500MB per day. So if you are an enterprise, chances are that you will need to get a paid version

Vorteile

1. Adding and parsing Elastic Load Balancer's access logs is just easier.
2. Very straight forward and easy maintenance .

Nachteile

1. More features would be really beneficial like Graphical and More of Charts
2. Support for more cloud is a way better way to increase Growth i feel.

Vorteile

Easy to lookup logs using SQL like queries. Great knowledgebase to lookup those queries too.

Nachteile

The queries can be difficult to compose sometimes.

Vorteile

Easily query different log sources to identify and monitor issues

Nachteile

Doesn't allow simply copy and paste: requires first to right click, then choose as an option