--- description: Reviews zu SiteMinder Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche SiteMinder mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SiteMinder | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Motel-Software](/directory/3968/motel/software) > [SiteMinder](/software/79245/site-minder) # SiteMinder Canonical: https://www.softwareadvice.de/software/79245/site-minder Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/79245/site-minder?page=2) > SiteMinder: Die Hotel-Commerce-Plattform, die Ihnen alles bietet, um ein erfolgreiches Gastgewerbe zu führen. Verkaufen, Marketing, Administration \& Gewinnsteigerung. Alles in einem. SiteMinder umfasst: einen Channel Manager, ein Direktbuchungssystem, ein Business Intelligence Tool \& ein globales Buchungssystem. SiteMinder ist preisgekrönt vom HotelTechReport. Platz 1 für: Channel Manager, Direktbuchungssystem, \& Marketingintegration. Und der People's Choice Award für den besten Kundenservice. > > Bewertung: **4.2/5** von 257 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 257 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: SiteMinder - **Region**: Sydney, NSW, Australien - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: 85,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Indonesisch, Italienisch, Portugiesisch, Spanisch, Thailändisch - **Verfügbare Länder**: Australien, Costa Rica, Deutschland, Estland, Fidschi, Finnland, Frankreich, Ghana, Indien, Indonesien, Irland, Italien, Japan, Kanada, Kolumbien, Mexiko, Neuseeland, Niederlande, Philippinen, Portugal und 11 weitere ## Funktionen - API - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Angebotsmanagement - Anpassbare Berichte - Anpassbare Vorlagen - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Daten-Import / -Export - Datensynchronisation - Drag-and-Drop - Drittpartei-Buchung - Dynamische Preise - E-Mail-Vorlagen - Elektronische Zahlungen - Erinnerungen - Front Desk Management ## Integrationen (13 insgesamt) - 3RPMS - 5stelle - Avvio Suite - Booking Direct - Cendyn Guestrev - Cloudbeds - Little Hotelier - RevControl - Revpar Guru - Right Revenue - RoomPriceGenie - RoomRaccoon - Smartpricing ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Motel-Software](https://www.softwareadvice.de/directory/3968/motel/software) ## Ähnliche Kategorien - [Motel-Software](https://www.softwareadvice.de/directory/3968/motel/software) - [Channel Manager](https://www.softwareadvice.de/directory/4345/hotel-channel-management/software) - [Resort-Management-Software](https://www.softwareadvice.de/directory/582/resort/software) - [Buchungssysteme](https://www.softwareadvice.de/directory/432/reservation/software) - [Hotelverwaltungssoftware](https://www.softwareadvice.de/directory/4504/hotel-management/software) ## Alternativen 1. [eZee Absolute](https://www.softwareadvice.de/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 2. [Sirvoy](https://www.softwareadvice.de/software/156859/sirvoy) — 4.7/5 (301 reviews) 3. [Cloudbeds](https://www.softwareadvice.de/software/167761/cloudbeds) — 4.3/5 (342 reviews) 4. [easybooking](https://www.softwareadvice.de/software/446923/easybooking-julia) — 4.2/5 (38 reviews) 5. [Little Hotelier](https://www.softwareadvice.de/software/140581/littlehotelier) — 4.0/5 (220 reviews) ## Nutzerbewertungen ### "Very Reliable and easy to use" — 4.0/5 > **Gregory** | *10. März 2022* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I have used SiteMinder for almost 10 years. This channel manager is very reliable and easy to use. I highly recommended to revenue manager and general manager of small to mid sized properties > > **Nachteile**: none, I did not find anything that i would consider a flaw ----- ### "Excellent Service" — 5.0/5 > **Madison** | *13. Juni 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: knowledgeable and efficient but also courteous and genuinely helpful throughout the entire support process. The response was prompt and the guidance I received was clear and effective. > > **Nachteile**: Sometimes the channel name on a booking gets changed when the reservation is interfaced to Opera. This causes confusion for the front office team, as the original source of the booking becomes unclear such as Trip.com changed to TIP. Ensuring that the correct channel name remains consistent during the interface process would improve accuracy and operational efficiency. > > I sincerely thank you for the exceptional assistance provide. Your team was not only knowledgeable and efficient but also courteous and genuinely helpful throughout the entire support process. From the moment I reached out, the response was prompt and the guidance I received was clear and effective. It's reassuring to know that we can rely on such a responsive and professional team when we need help. Additionally, I want to express my appreciation for the SiteMinder platform itself. It continues to be a reliable and user-friendly solution that supports our daily operations seamlessly. Thank you once again for your excellent service. ----- ### "Worst Customer Support\!" — 3.0/5 > **Sally** | *1. August 2019* | Gastgewerbe | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Easy for basic use, no installation cost, reasonably priced. This is where the pros stop. > > **Nachteile**: The customer support\!\! The worst I have experienced. In fact it is non existent. Since years I have been trying to get a rate loaded, and I was not getting anywhere. I follow the steps and it says its loaded, but when client tries to use the rate code, they cannot. So they tell us they don't see the rate code. Anyways I gave up, since it was taking up too much of my time and getting nowhere. A few months ago, I ran into the same contractual issue with client, who insisted I load the rate code. This time, (due to my previous experience), I delegated the job to another colleague of mine and was hoping she would have a different experience. But no, she was given the same run around and got nowhere. She has given up too. We are still without that rate loaded, and don't think it ever will be. Not with siteminder at least. > > Worst customer service. ----- ### "Best Channel Manager" — 5.0/5 > **Barbara** | *27. Juni 2025* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: \* Easy to use \* I love the insights tab because it offers us a wealth of information \* The 24/7 live chat feature facilitates prompt access to answers. > > **Nachteile**: The updated version. I still favor the previous Siteminder version. There is nothing else significant aside from the above mentioned > > Consistently excellent, particularly with chat agents such as \[sensitive content hidden\]. Always responsive and capable of addressing any inquiries I have or providing assistance with the challenges I encounter. ----- ### "excellent service." — 5.0/5 > **Paresha** | *23. Juni 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Quick reply with my queries. very knowledgeable customer service. very easy to use. user friendly. And support ant time. > > **Nachteile**: Mapping issue and rate code difficult to understand some time. also you can not discount entry level room if you need to discount. > > my experience was relay good. \[sensitive content hidden\] was amazing with knowledge and with my queries she did short out one by one. \[sensitive content hidden\] very calm and softly spoken and also make you understand how SiteMinder works. ----- Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/79245/site-minder?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/79245/site-minder) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten