Housecall Pro

Vorteile

Der Software ist sehr einfach zu nutzen und gleichzeitig hat usere Arbeitsqualität verbessert. Außerdem gibt es noch viele Tools und Futures, um der Arbeit zu vereinfachen.

Nachteile

Als ein normal benutzer habe ich keine Probleme herausgefunden. Also wir nutzen dieser Software seit mehr als ein Jahre und bisher läuft alles in Ordnung

Vorteile

keeping appointments with my patients has really seen an increment of about 20 percent compare to the last two year. which has helped improve my time managment

Nachteile

Knowing how the understand the usage of how the plumbing option works becauses this a been quite demanding for me.

Vorteile

Very user friendly, encompasses a lot of different tools into one platform and consistently adding more features to it at least quarterly. It is also very affordable compared to other similar software options.

Nachteile

Sometimes it would be nice to customize it a little more for our needs. Also, would like a better routing option (it is currently being built up better).

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Vorteile

I did not find any pros with it. At least nothing that I couldn't get from some other service.

Nachteile

I did not like anything about house call pro. They made it to difficult to properly present my cumpany and services to potential customers. At the time they did not have good keywords nor categories for IT Services. Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan out.

Vorteile

HouseCallPro is a wonderful product for the blue collar service industry. I love the way that you can process payments easily through the app. Everything is very user friendly after a little bit of practice and it really helps keeps all my clients data organized.

Nachteile

The only thing I had trouble with was the monthly costs for what I needed for my business personally. I am not saying it is not a good deal, it just had a bit more bells and whistles than I needed as a one man operation. I can see how if you have more than 2 employees how it can keep everything very organized when it comes to planning and setting up daily routes.

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Vorteile

It was very customer friendly. It made us look professional.

Nachteile

It was not specifically good helping us quote moves and didn't have furniture listed. On the dumpster rental side, it didn't allow for inventory to be checked in and out by the driver.

Vorteile

It was very simple and easy to use. The layout of the app was easy to educate employees on and was easy to integrate into daily use!

Nachteile

It would sometimes glitch out, as to when you would attempt to open a job page it would restart the app.

Vorteile

The software is a very capable option, and is my second choice. It has many excellent features.

Nachteile

Man only thing is 3D showing. That is a must for all apps

Vorteile

Able to enter important information to help office and field techs alike

Nachteile

Time sheets, needs more choices. PTO, breaks etc
While it allows for property profile information and attaching that information to an Job, that information does not appear on invoice

Vorteile

It's super user friendly and easy to adjust to.

Nachteile

I don't like the app, I prefer using this on a desktop but that is just user preference.

Vorteile

Actually the attention to customer service

Nachteile

.I guess I didn't have much interest in it,and was having a funny money" situation that was not to much helping for the prices of services

Vorteile

I didn't like anything, it's a terrible company

Nachteile

has the worst customer service the worst staff i have ever seen they are never there to help their customers

Vorteile

At this point nothing. I do not like any company or person withholding money that belongs to me.

Nachteile

After winning credit card disputes Housecall Pro took it upon themselves to withhold depositing my funds which total over 4,000 dollars. They are withholding my money and could would not provide a reason when I started recording the call. They told me to contact there legal department. Funny thing is the record all calls. Best to find a company that actually wants you to succeed.

Vorteile

The scheduling and invoicing features are a game-changer for me.

Nachteile

I wish the mobile app had more customization options for my business needs.

Vorteile

what makes housecall pro standout is the customer management with invoicing,date and time of service needed

Nachteile

there are times the app would freeze up preventing me from obtaining valuable customer information

Vorteile

Everything !!!

Nachteile

No P. O. ‘S !!!

Vorteile

It was useful, but later they made big mistake!

Nachteile

Nothing. It’s not interesting application

Vorteile

What I Love most about This great app, is that I am allowed to take away the stress of doing other things like payments and scheduling i also like that, I love that how it all just comes together for me.

Nachteile

How i only just recently started using this app so i have not come across any Technical issues or difficulties yet, wish me Luck.

Vorteile

Housecall Pro is very easy to use and set up. Most of the functionality can be done with a mobile phone. Very customizable and well designed.

Nachteile

Some more complicated functionality must be done on a regular computer, and the schedule can get convoluted and quite hard to read

Vorteile

Housecall Pro is an excellent all-in-one software for small business owners and service providers. It provides a wide range of features that make running a service business easier than ever before. All the essential tools come together to make scheduling, invoicing, payments, customer management and more as easy as possible. The app has been designed with ease of use in mind and it’s intuitive user interface allows users to get up to speed quickly. Housecall Pro is an impressive tool that can help streamline any service-based business. Highly recommended!

Nachteile

Users can easily look up past job records during subsequent visits or follow up conversations through an interactive timeline feature within each customer profile.

Vorteile

This is best suited to very small to medium to large companies that provide HVAC repairs/services to customers. It has all the tools you need to Schedule, assign, dispatch, and notify customers among others.

Nachteile

The accounting module takes some get used to and to setup the initial data in the software can be made easier.

Vorteile

Helps keep my at home client visits separate from my other scheduling platforms

Nachteile

I'd enjoy if the platform could be more easily integrated with my other scheduling software

Vorteile

It is helping us in assigning techs to the HVAC service calls as per priority. The software has great tools to close work orders on time.

Nachteile

The reporting, report generation, and accounting sections can be enhanced otherwise all other functions are good.

Vorteile

Customer service was about the only thing good about household pro that I could find within the time frame I used it.

Nachteile

Where to start? This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold to me after all of the harassing calls and emails spam calls before purchasing or trying a trial I was almost annoyed with it before even starting. My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to do it just ourselves especially when so many questions come in before they turn into customers and after his jobs are done the invoicing and payment issues that we had could have been easily solved with this program but it was just too complicated and pushy on the customers that we did have and even new customers we could have had even with this service we chose to go another route and do not use it anymore just too much and not very simple to somebody who is new to trying to streamline several different aspects of a construction contracting business into one smooth sailing system!:(

Vorteile

Housecall Pro helped elevate my business with its easy to use interface and automated follow up emails.

Nachteile

As the business increases its employees, the pricing increases

Vorteile

I didn't like anything about the company

Nachteile

They lied to me to get my business by promising a gift card

Vorteile

Olá , Sou a Maria , professora, o Housecall pro , é uma ferramenta excepcional, facilita a organização e o agendamento dos serviços prestados envia notificações juntamente com atualizações. Sobre serviços e insiths e desempenho. E lucratividade 100%.

Nachteile

Na verdade o que menos gostei foi a dependência de uma internet bastante instável.

Vorteile

The appointment reminders and automatic communication with clients ensured we kept clear and consistent communication during the jobs. I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to the client with the updated ETA.

Nachteile

The automatic invoice reminders caused some issues for our clients. We did work with real estate transactions that would get paid once the house went to closing. The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders.

Vorteile

Ideal for new companies aiming to go paperless.
I've never seen such an innovative application before. I recommend it to everyone
I'm sure anyone will use this app and not regret it. It's the best choice.

Nachteile

HCP is shifting focus towards marketing, moving away from serving professional clients to targeting warranty companies.
There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms.
My main grievance: Emails sent to clients are done through HCP without providing the pros with copies of what's been sent. This lack of traceability compliance means jobs can be edited post-client billing, with no way for our office to confirm what clients have received, as HCP can't retrieve it beyond 7 days

Vorteile

The staff is incredible and provides a really comprehensive yet efficient demonstration, to start with an then blew my mind with how simple and straight forward the software is, all the whole tending to so many needs that come with being in the cleaning industry.

Nachteile

So far, the only thing I don't like is that I didn't hear about it sooner!

Vorteile

not much anymore. It used to be good, but they keep trying to add thing and nothing works right

Nachteile

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time

Vorteile

how it keeps all your jobs lined out for you

Nachteile

the way it would connect to quick books

Vorteile

The billing systems makes it easy to see who has paid and who is past due.

Nachteile

The don't like the credit card fees to accept payments

Vorteile

The sneaky sales teams ability to snatch dollars from
My account .

Nachteile

The sneaky sales tactics by their team.

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Vorteile

Housecall Pro has incredible billing procedures that maintains accountability.

Nachteile

Housecall Pro is ideal and fruitful in managing payments.

Vorteile

The way it helps managing personal and keeping track of them.

Nachteile

Some of the features are not needed. Other than that okay.

Vorteile

It was okay software, not great. It sort of worked but seemed expensive for What you got

Nachteile

After declining to keep the free trial they took over a week to cancel so I got charged. Complained that I gave them over a week to cancel and they refunded me but because I'm not in the USA it was less $10 because exchange rate movement. Since I've canceled they have phoned me multiple times each time I ask them to stop calling me and they don't respect it and call back.

Vorteile

Nothing the whole experiences has been horrible. I was promised so much and got so little.

Nachteile

After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.

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Vorteile

Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues. I also enjoy the invoice feature that allows you to be able to take payment via the software.

Nachteile

When you are booking a job on Housecall Pro it does take a bit longer with multiple pages.

Vorteile

They have good sales people who do not know the limitations of what they are selling.

Nachteile

They did not perform and waisted a lot of our time trying to make it work with our needs and did not offer to refund our money when they could not perform as they claimed they could during the sale!!

Vorteile

For the most part the base program is really good. Jobs, Estimates, Scheduling, etc. However,...

Nachteile

The payroll is so full of bugs it needs several cans of Raid to try to wrangle some of then into the corral. The whole money section is full of blue pigs. I can't even corral those hogs for nothin. And the reports leave a lot to be desired as well. Frustrated...

Vorteile

Feel like this product was designed just for us.

Nachteile

A little challenging to implement at first.

Vorteile

The ease of scheduling in the program and the ability to customize

Nachteile

Pricing wise it is too
Much for our company

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Vorteile

The ease of integration that it brings by combing so many of my company's needs to one platform

Nachteile

The pricing is a little iffy but it is everything I need in one so I guess it may be worth it

Vorteile

Easy access the ability to sign people up into later payments for your business

Nachteile

I love everything about house call pro especially the owners GREAT people !

Vorteile

auto populated address in customer window

Nachteile

every single way to edit customer address, estimates, lack of ability to sign across platforms, customer service not accountable, need one or two same people for same region, or accounts, otherwise they have no skin in the game

Vorteile

Use to be good, never great, but some how for a small business help.

Nachteile

worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a mess.it is impossible to talk to a real person if you are a customer already.only talk to a real person if you trying to sing on with them.

Vorteile

The software is very easy to use and it allows that's to customize each order specifically to the house is going to

Nachteile

The only time I can say about it is I wish there was more to do with that

Vorteile

It’s intuitive design and layout are easy on the eyes and pretty self explanatory

Nachteile

Spam with phone calls from a salesman every day until he subscribe to their service

Vorteile

HouseCall Pro est un logiciel qui facilite un agrandissement et un développement à votre entreprise. Ces fonctionnalités m'ont aidé à planifier mes activités de façon efficace. Ces services sont utiles pour les petites entreprises.

Nachteile

HouseCall Pro a un coût élevé et cela ne permet pas l'accès des Petites Moyennes Entreprises