--- description: Reviews zu Aircall Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Aircall mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Aircall | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/4588/call-center/software) > [Aircall](/software/77031/aircall) # Aircall Canonical: https://www.softwareadvice.de/software/77031/aircall Seite: 1 / 20\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/77031/aircall?page=2) > Aircall bietet ein webbasiertes Telefonsystem, das Anrufaufzeichnung, Computer-Telefonie-Integration, Personalplanung und mehr umfasst. Das System kann von Unternehmen jeder Größe genutzt werden, sogar von Start-ups. > > Bewertung: **4.2/5** von 460 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 460 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Aircall - **Region**: New York, NY, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 40,00 € - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Norwegisch, Spanisch - **Verfügbare Länder**: Australien, Brasilien, Chile, China, Deutschland, Frankreich, Indien, Italien, Japan, Kanada, Kolumbien, Mexiko, Portugal, Spanien, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anruf-Tagging - Anrufaufzeichnung - Anrufer-ID - Anrufplanung - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverfolgung - Anrufverteilung - Anrufüberwachung - Archivierung & Aufbewahrung - Aufgabenmanagement - Aufgabenmanagement - Aufzeichnung - Aufzeichnung bei Bedarf - Automated Attendant ## Integrationen (99 insgesamt) - ActiveCampaign - Allego - Alloy - Appy Pie - Avoma - BigCommerce - BigID.me - Bloobirds - Builder Prime - Bullhorn ATS & CRM - Bullhorn Time & Expense - Callingly - Chorus - Clari Copilot - Copper ... und 84 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Call-Center Software](https://www.softwareadvice.de/directory/4588/call-center/software) ## Ähnliche Kategorien - [Predictive Dialer](https://www.softwareadvice.de/directory/1758/predictive-dialer/software) - [AI Agents for Customer Support](https://www.softwareadvice.de/directory/5207/ai-agents-for-customer-support/software) - [Kommunikationsplattformen](https://www.softwareadvice.de/directory/4386/cloud-communication/software) - [Softphone Software](https://www.softwareadvice.de/directory/1706/best-softphones/software) - [Call Tracking Software](https://www.softwareadvice.de/directory/3509/call-tracking/software) ## Alternativen 1. [Ringover](https://www.softwareadvice.de/software/120988/ringover) — 4.7/5 (872 reviews) 2. [LiveAgent](https://www.softwareadvice.de/software/109980/liveagent) — 4.7/5 (1783 reviews) 3. [Zendesk Suite](https://www.softwareadvice.de/software/26892/zendesk-talk) — 4.4/5 (4079 reviews) 4. [Amazon Connect](https://www.softwareadvice.de/software/352892/amazon-connect) — 4.5/5 (93 reviews) 5. [3CX](https://www.softwareadvice.de/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) ## Nutzerbewertungen ### "Solid but not flawless" — 4.0/5 > **Marvin** | *24. April 2026* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It has really established itself now and the easy and seamless switch between desktop and mobile is a real advantage that gets used regularly by our team. > > **Nachteile**: I wanted to create an outbound only phone number recently, and besides the little annoying forms that needed filling out even for the nth new number, the biggest problem is that you can't have a number that just plays a message and then hangs up. You can configure it but then you also can't use the number. So the only solution the support could come up with was "play your message with a lot of empty air and then put a mailbox". Really unexpected that such a basic setup is not possible. > > Solid solution that is all round usable with a few nice quality of live features, but also still has some rough edges. ----- ### "Most Reliable Phone Service Available" — 5.0/5 > **Saskia** | *11. September 2023* | Restaurants | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Using Aircall is a breeze. It simply requires a one-time setup. I like Aircall since it is quick to load and has an intuitive interface for fixing audio problems. A softphone I once used took 20 minutes to load, and it was a real drag. I also appreciate how simple it is to use the controls. In my opinion, it has a great user interface. This is the nicest setup for me, and there aren't too many buttons. > > **Nachteile**: The entirety Aircall is fantastic. If I may provide a recommendation, it would be to enhance the functioning of conference calls. If at all feasible, I'd want to be able to end a call when I'm no longer needed, and I'd like a simpler process.of > > It facilitates both inbound and outbound call management. I like how simple it is to make an outgoing call. The time zone and area code are shown automatically, warning us to tread carefully in case of a time zone mismatch. ----- ### "Aircall is still a great cloud phone option." — 5.0/5 > **Anonymer Nutzer** | *2. April 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: They recently rolled out a new version of their phone app called Aircall Workspace which is a more comprehensive/consolidated view for workflow > > **Nachteile**: Sometimes they run into connectivity issues, I believe due to AWS outages which are tough to avoid, it can be difficult to get real-time support ----- ### "I love AirCall, been using it for over four years now\!" — 5.0/5 > **Jisselle** | *6. Juni 2022* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: AirCall is very user-friendly and easy to deploy. The dashboard is very streamlined, and it's easy to set up additional features like IVR. The Call Monitoring feature is critical. It is really helpful with Sales, Retention, and Account Management. Helps me to hear exactly what's happening on the call, so that I can train my team members, and help them hone specific pitches. > > **Nachteile**: I have no complaints, it's the best VOIP service I've used. > > I've used this for over four years and introduced it at companies I've worked and consulted with. It's easy to use, low price, and the features are top-notch. ----- ### "The right solution for integrate hubspot" — 4.0/5 > **Stefano** | *20. Januar 2024* | Bankwesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: one click integration and easy reporting to set up in couple of minutes the contact center workforce, monitor and manage it > > **Nachteile**: the administrator must have a operative license to manage the platform, additional phone numbers is not granted sequential > > easy and intuitive management console allow to set up in few minutes the solution, the professional support was perfect with the initial setup and training on the usage ----- Seite: 1 / 20\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/77031/aircall?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/77031/aircall) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten