Über TestRail

TestRail Test Case Management ist eine cloudbasierte Plattform, mit der Nutzer Softwaretests verwalten, verfolgen und organisieren können. Die wichtigsten Funktionen von TestRail Test Case Management umfassen modernes Testmanagement, die Verfolgung von Testergebnissen, Berichterstattung, Metriken, Integration, Schnittstellenproduktion und mehr. Das Berichterstattungs- und Metriken-Tool wird verwendet, um detaillierte zusammenfassende Berichte und Ergebnisvergleiche über mehrere Testläufe hinweg zu erstellen, Workloads nachzuverfolgen, Verfolgbarkeits- und Berichte zur Abdeckung bereitzustellen und fehlgeschlagene Tests zu identifizieren. TestRail Test Case Management lässt sich in JIRA, FogBugz, Redmine, Bugzilla, Axosoft, GitHub, TFS, Gemini, Lighthouse, Vault Pro, Rally, Mantis, Trac, BitBucket, YouTrack und Visual Studio integrieren. Die Lösung lässt sich zwecks Projektmanagement auch in Managementtools integrieren. TestRail Test Case Management ist im Rahmen eines monatlichen Abonnements verfügbar und der Support wird per Telefon und E-Mail bereitgestellt.
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TestRail Preis

TestRail bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von TestRail ist ab 34,00 $/Monat verfügbar.

Startpreis:
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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171 von 171 Bewertungen
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David
David
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.3.2020

Easy to use and mantain. Very useful to do regressions.

I use it every day. It's very easy to define the tests and execute them manually and with automations.

Vorteile

It's very easy to use, with different kind of configurarions and customizations.

Nachteile

The tests scenarios are not versioned. There's not possibility to see previous changes or have different versions of them.

Antwort von IDERA

Thanks David! We'll take your feedback into consideration!

Beantwortet am 25.3.2020
Matthew
Matthew
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 17.1.2019

Inexpensive, basic test management tool you should implement from day 1

Saves us a ton of time/money in testing, helps our process stay consistent, and makes it faster to bring up new employees.

Vorteile

Easy and simple way to build a QA process, plus it's web-based, easy to admin, and has a simple UX that even our QA co-ops can follow for manual test. Has scaled well with our team.

Nachteile

Not much to not like. Works as advertised but doesn't seem to tie easily into automated testing, maybe that could be an add on in future.

Verifizierter Rezensent
  • Branche: Eisenbahnbau
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

3
Bewertet am 8.10.2019

Easy to use

We liked the product but had a hard time integrating it with other software (Jira cloud version and TestRail cloud). But that was mostly our IT department not wanting us to connect that way. We moved to DevOps with it's Test Plan feature so had no need for TestRail anymore

Vorteile

This was very easy software to use. We used the cloud version. We were able to quickly setup Test Plans and cases with reports to watch how we were doing quality wise. The printed versions and online print versions of test cases were very useful.

Nachteile

The export wasn't as good as I hoped. It lost all the images we had stored in each of the test cases.

Arpit
Arpit
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
2

4
Bewertet am 17.1.2019

End to End QA lifecycle Management Tool

It was really good

Made my life as a QA manager very simple

Vorteile

This tool helped me in keeping a track of each and every QA activity.

The best part is the Reporting feature that how much time was spent on which feature or test case

Also the extended support using API helped in integrating with the automation framework

Nachteile

The price is too high.

I am planning to buy some more licenses but the price is very high

James
James
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 17.1.2019

Essential piece of our Test Framework

Vorteile

TestRail allows us to manage our test cases with great Jira integration.

Nachteile

Some of the admin was a bit cumbersome when we first started such that there wasn't a good split between the person that administers the accounts and who pays for it.

Vasyl
Vasyl
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 17.1.2019

The best tool on the market!

In my mind TestRail is the best test management system you could get on the market! During running education initiative I've always used it with the students for learning purposes and this was quite helpful!

Vorteile

After several years in QA and using TestLink and other tools finally I was able to convince management to use TestRail. That was a game changer - easy to use for manual testing, integration with our automation flow and integration with JIRA saved us a lot of work days.

Nachteile

Sometimes I've experienced issue with JIRA integration (we were using Microsoft Active Directory and password to JIRA was changing each month)

Konnor
Konnor
  • Branche: Internet
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.1.2019

Best Test Case Manager out there

Vorteile

Easy to use, simple and straightforward api's to plug into with good documentation. Love this system to use with both manual and automation.

Nachteile

Running test runs are sometimes a pain but you can still manage.

Glen
Glen
  • Branche: Eisenbahnbau
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 1.2.2018

For the features we needed, TestRail was the best fit and has a great price.

Vorteile

TestRail has a nice UI. With the provided templates it is easy to quickly get test cases written. We use it most for regression test suites and it has been a valuable tool for quickly getting our web application regression tested prior to delivery. The quick reporting (via a pie chart) of tests completed/passed/failed gives feedback as to how the team is performing.

Nachteile

One of the items we wanted to use was the Jira integration. However, due to our corporate policies and firewall issues, we are not able to integrate. We use the cloud version of Jira. This is not the fault of the TestRail integration piece but was a con for our us.

Antwort von IDERA

Thanks so much Glen for taking the time to complete this review.

TestRail Team

Beantwortet am 2.2.2018
Kamil
Kamil
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 17.1.2019

This is exactly that what i have been looking for :)

Really helps in our work. We are using it with every production upgrade. Actually we using this not only as tool for QA and IT team, but we exporting test cases for more complicated features to pdf and using them as tutorial for new employees.

Vorteile

An intuitive tool that help to create a test case in an easy and pleasant way

Nachteile

Importing Test Cases from csv could be easier

Steffen
Steffen
  • Branche: Kapitalmärkte
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 17.1.2019

Easy to use

Vorteile

Jira-Integration is very good
API works fine and is well documented

Nachteile

No special support for BDD ( Behaviour Driven Development)

Piotr
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 3.6.2022

TestRail - test management better than competitors.

I used TestRail in my previous company and I am using it in my current one. Firstly, it is easy to use, and all options and settings are close at hand. The structure of test management is also pretty clear. Projects -> Suites -> Sections -> Test cases. Easy to handle and maintain. The whole system is quite simple to integrate with e.g. Jenkins, Cypress, or Jira through the TestRail API. Some products are seamlessly integrated - like Jira, but for some products, scripts have to be written from scratch. Also, thanks to the fact that TR is widely used, there is plenty of help on the internet. Reporting and analysis can be adjusted to the user's needs and set to execute automatically, which can reduce the amount of work. Charts and analyses are easy to understand and can be expanded with the data you need. A big advantage is test parametrization and the ability to recognize and use test data sets. That allows having significantly fewer test cases to maintain. Product is being constantly developed and the customer service is good.
As for the downsides, sometimes minor bugs appear e.g. for some time there were duplicated input fields during test case creation/edition - nothing crucial, but it could be annoying. It was fixed two months later and now everything works correctly. The price is quite high and depends on the number of users.
All in all, in my opinion, TestRail is the best on the market providing user-friendly testing management.

Vorteile

The product is constantly developing.
A lot of functionalities - API, test structure, reports, bug integrations, milestones, etc.
Ease of use.
Customizability.
Integration with other software (e.g. Jira, Cypress, etc.)

Nachteile

Minor bugs.
Quite a high price.
Rather plain design (not really intuitive)

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 9.3.2020

Efficient software for Test Case management

Overall I'd really recommend Test rail for Test case management.

Vorteile

1. Ability to create test plans and test case for multiple features at once. 2. Ability to configure test cases in combination for different environments and browsers, OS etc. 3. Ability to present detailed reports to stakeholder and management. 4. Integration with Jira eases the need to map to a user story. 5. The test plan hierarchy helps to create test cases easily and it helps reduce redundancy between test cases. 6. Very easy to navigate using the user interface. 6. Ability to lock a test plan where it can no further be modified.
7. Able to run test cases in multiple environment and check the run history. 8. Able to download and email reports to management.

Nachteile

Searching for a past completed story is difficult unless to navigate from Jira. Marking a test case run as passed has too many steps involved. Id love if it has ability to record screen as well as attaching screenshot to a test step/ I'd also love if I can pass/fail each step of a test case and not the test case as a whole.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 2.8.2018

Powerful test case management system with friendly support

First of all we easily implemented integration with test automation framework that saved manual team work. Second thing is reports that our managers could use for proper decision making based on product quility understanding.

Vorteile

The best thing about TestRail is their REST API. Thanks to it we were able to easily implement its integration with our test automation framework. In particular we were able to map test exucution statuses to TestRail test case statuses and allow updating them easily for test reruns. Second good thing is reports they allow to generate. That's what our managers wanted.

Nachteile

Sometimes UI is not intuitive. For instance, it took a while to figure out how to change test cases status in bulk.

Antwort von IDERA

Thank you so much for your review. We have forwarded the feedback to the concerned team in TestRail. Please do not hesitate to write to us at [email protected] in case of any additional feedback/comments.

Beantwortet am 15.4.2021
Verifizierter Rezensent
  • Branche: Unterhaltung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 19.9.2021

Top tool for automation recording

Managing large testing projects is super easy. Being able to see multiple test runs and monitor success is a huge help

Vorteile

Being able to create a set of tests and then use that document multiple times is critical. It allows me to manage tests and assign to other people. It is a great tool for managing automation tests and allowing me to monitor results

Nachteile

The UI can sometimes be difficult to navigate around. There is no easy way to get to the head of a project or a test run

Antwort von IDERA

Super glad to see the feedback on TestRail's existing features.Thank you so much.
We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the TestRail interface (either here or by sending us a few screenshots at [email protected]) that would be very much appreciated!

Beantwortet am 18.11.2021
Bheesam
  • Branche: Telekommunikation
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 19.1.2018

It is a web based tool that can be used for test-case management,track and organizing purpose.

Vorteile

i have using this tool for my every day test execution before this i was using our own company proprietary tool and then we switched to TestRail as we switched to agile methodology. i have found this quite useful in agile environment. it is scalabe and can be customised accordingly to suite the customer/test requirement.
it is now integrated to our companies other tools like JIRA(bug tracker tool),github,automated test suites, bitbucket etc and many others and is working flawlessly. Reports generation and tracking the various result is quite simple and have real time insights for these with this tool. We can easily link our test cases, requirements, use cases and stores using this.
Really its a great tool with so many functionalities and i love it. it increase the team collaboration in a great way

Antwort von IDERA

Thanks so much from the TestRail team Bheesam for taking the time to complete this review.

Beantwortet am 20.1.2018
Verifizierter Rezensent
  • Branche: Sportartikel
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
0

5
Bewertet am 4.3.2020

Clean, Quick and Easy

We use testrail on a daily basis across many teams in our company. It has received near universal praise from just about everyone that uses it. The tool has saved us countless hours and dollars.

Vorteile

The user interface for Testrail is excellent. Viewing your test cases and their status is a super easy experience. Everything is laid out for you.

Nachteile

As with many testing tools we have used, the initial set up takes some time. However, after a few weeks of set up, we have more than made up for any slow periods. Our testing efficiency has skyrocketed since.

Verifizierter Rezensent
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
2

4
Bewertet am 19.7.2019

TestRail Review

To be able to integrate well with both our automation and JIRA stories to show coverage

Vorteile

Versatile allows you to start projects in multiple styles of SDLC agile to waterfall

Customizations are plenty - if you can code you can extend it

Nachteile

the fact that you have to code to extend - the reporting tools out of the box are lacking

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 17.1.2019

Best Test Case Manager we have found

Vorteile

We use it TestRails as a host for our Manual regression suite and report our selenium tests results too using the testrails API. Works very nice.

Nachteile

Out company uses TFS and integration with TFS is not very good. The best we can do is link a failed test to a TFS dev task, and it only goes 1 way.

Verifizierter Rezensent
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 18.1.2019

Test Rail for SOE

Vorteile

Ease of use is pretty good. Able to recreate Test Plans pretty easily.

Nachteile

Search function should have been a bit more inclusive. Not able to search in multiple projects.
Defects management is something else that Test Rail could do better.

Deepa
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 25.3.2020

A tool which can become powerful

Able to showcase the test cases executed to improve the overall quality

Vorteile

TestRail helps to manage the test runs and test plan in much simpler way. Adding or changing test plan is allowed during execution is a huge plus.

Nachteile

Unable to recover deleted test cases, as once I accidentally deleted a test suite when I was trying to delete a test plan.
Also bulk option to mark test cases Pass / Failed / Blocked is not possible
Don't know if there is a option to link Jira test cases.

Antwort von IDERA

Thank you for your review! We hope you can find some useful answers here: https://discuss.gurock.com/t/is-there-any-way-to-recover-deleted-test-cases/2967

Beantwortet am 26.3.2020
Amit
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 15.8.2022

Test rail : Manages test like a charm.

It has been a great experience working on this software.

Vorteile

the process is very easy for writing test cases about a feature in development and assigning the same to the relevant story.
Also, a user can assign and link multiple bugs to the same story which will be mapped with JIRA.

Nachteile

Test rail is very comprehensive in nature and has various options to generate reports but the velocity chart and RTM can be improved.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 18.1.2019

TestRail

Awesome tool for test case management.

Vorteile

Easy to write test cases and manage test cases.
Adding screenshots for each and every step.
Linking other test with the test cases.

Nachteile

I have used test link and switched to testrail.There is nothing much to say about it, it is a great tool to manage tests.
Filtering was bit hard for me initially when started to use the tool.

Chris
Chris
  • Branche: Computerspiele
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 24.3.2020

Powerful tool once you get used to it, exceptional customer service

Vorteile

Once you have got used to the terminology and the way TestRail works, it's an extremely easy use and powerful tool for testing. We use it on an almost daily basis and never come across any issues.

Nachteile

Learning the terminology and the way things work together takes a little time. Also, it appears to be developer by a small team and it takes a long time for features to make it to users, even those requested by a large number of people on their website.

Antwort von IDERA

Thank you Chris! Your feedback will be taken into consideration!

Beantwortet am 25.3.2020
Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 26.9.2019

Best test case management tool i have ever used

As a software tester, you can never go wrong with TestRail if you can afford it.

Vorteile

For me the biggest advantage of using TestRail was its JIRA integration. Ability to create, edit and manage testcases as well as testsuites is amazing

Nachteile

Eventhough this check almost all the right boxes, i was never a fan of the reports generation feature. This could have been implemented better with customisation features. Also, the pricing is a bot harsh for individual users.

Muhammad
Muhammad
  • Branche: Computer-Software
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 21.2.2019

UX and layout design

So this software give us a great value about testing transparancy, and all test cases are easy to record by using testrail

Vorteile

Testrail is a good product for QA and PM to track the the testing progress

Nachteile

They give us percentage of testing progress, summary test report, easy to report about the testing result.

Katarzyna
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 6.3.2024

Good for new eployees

In my company TestRail work a bit slow (because of the VPN probably), so I do not enjoy really using it, but as a tool it is simple and useful. If I had a choice, I would be still using it with no doubt.

Vorteile

Although some functions should be clearly left for more experienced workers, new employees should have no problems with filling the test cases. They need a few minutes to get used to the UI, but in general it easy to learn.

Nachteile

Not being able to delete some of the elements I added (admin status was needed). Blocking this for elements added by other users would be justified, but if I make a mistake, I should be able to fix it myself.

Wannes
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 14.11.2024

great tool to manage tests

great tool to manage testcases, testruns and create reports for interested parties.

Vorteile

easy to use, very intuitive interface, quick sharing of testcases/runs with colleagues

Nachteile

If I have to offer a point of criticism it's the navigation between some parts of the software can be finicky at times and not logic to my mind but that's entirely a personal opinion.

Boyana
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 22.11.2023

Unfortunately, disappointing experience.

When I started to use it it was a relatively good test management tool, but in the second year it turned into a day-to-day struggle, I was wasting a lot of time writing and editing test cases - one of the key job characteristics of the QA. It's important to mention that I am not using TestRail for almost two years, and I hope the things got better. But honestly, I wouldn't risk to go back again.

Vorteile

The test suites and test case structure were good and easy to navigate.

Nachteile

The small tiny bugs that appeared every day and bothered our work. Things like the inability to open a screenshot in full-screen with 1 click.. To do that I had to open it on a new browser tab which was very annoying. And plenty of other similar issues that were arising day by day. This was the reason for switching to another test management system.

Shelly
  • Branche: Informationsdienst
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 11.5.2023

Test rail : systematic arrangement for testing resources

Very very happy to use test rail, transition was. Smooth everything is arranged logically. Move copy delete all the features are available and easy to use.

Vorteile

Test rail is very easy to use from creating the test plan to creating test runs.We can easily pull test cases as per our requirements and execute them as a test run.

Nachteile

Test results uploads of videos is comparatively slow.Scree capture and voice recording features should also be there

möchte
  • Branche: Informationsdienst
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 6.6.2024

Amateur-Software without quality

wouldn't buy again

Vorteile

the people want it.

Nachteile

Nothing works correctly, many security-issues, support is like a chatbot but isn't.

Verifizierter Rezensent
  • Branche: Automotive
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 15.11.2023

TestRail

Vorteile

I enjoyed using the free trial (non enterprise) version. I think it one of the best test case management tools out there. Simple in use, intuitive, functional.

Nachteile

I didn't encounter any major issues with TestRail.

Sandeep
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 29.9.2023

Great solution to improve testing efficiency

Vorteile

Effective test case managment:- TestRail provides a highly customizable test case management system. You can create test suites, parts, and cases to suit the unique needs of your project. Easy to use:-Test cases using TestRail are efficient and simple. The ability to add test results, comments, and attachments directly from the interface simplifies the testing process.

Nachteile

There should be option for comments or chat to communicate within TestRail for communication amongst team.

Kathleen
  • Branche: Gastgewerbe
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
1

1
Bewertet am 20.2.2023

Used to be great, now it is horrible

I've been told their team was decimated after it was bought out. They have only 20 people to handle 11,000 customers. A product that is supposed to be for QA, is not QA'd before releases. If you are considering this product my advice is to run in another direction. You will be disappointed if you invest in TestRail.

Vorteile

I loved it before it was sold. It was solid, easy to use, and made our work flow simple and efficient. That is no longer the case

Nachteile

Since it was bought out, it is now horrific. Test data disappears or is inaccessible. Test runs disappear. EVERY single release is extremely buggy. And knowing that, they still continue to push the release in waves to other customers instead of fixing high priority issues first. Tickets are opened and we get the canned "we're working on it" but rarely are bugs fixed correctly the first time (if at all). We have had months of work disappear with a single release. We've had things break where we were unable to access our tests for days or even weeks at a time. I went from convincing my entire company to join in to use this product, to now only having 3 of us left who will touch it. It's just sad how far it has fallen.

Pinki
Pinki
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

3
Bewertet am 20.2.2023

Good tool for test management

Its been good experience to use this tool as we are managing all test cases of one project in testrail its been easy to manage.

Vorteile

Its very good for managing test cases modules wise. And provides API also yo integrate with your automation code.

Nachteile

Cost wise its very high. Integration with jira not providing that much of features as compare to Xray.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 15.2.2023

Good test management tool

Vorteile

TestRail offers advanced reporting and analytics features that are highly useful for testers. The tool can generate a range of reports, including progress reports, test coverage reports, and defect trend reports, among others. These reports can be used to track testing progress and identify areas for improvement, helping testers to make more informed decisions and work more efficiently.

Nachteile

TestRail's support options can be limited. While the tool does offer documentation and a community forum, users may find it difficult to get support in a timely manner, particularly for more complex issues.

Verifizierter Rezensent
  • Branche: Industrieautomation
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 18.2.2023

Useful automated testing

Vorteile

Very well organized, I like how parametrized testing is made easy with plenty of functionality. During the period we tested it, it was stable and we had little to no issues in using it.

Nachteile

It should be more flexible in terms of securing and organizing test assets and testware in general. We also found it has a steep learning curve if you are not tech savvy.

Neil
Neil
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 20.12.2018

If you are executing manual test cases on a large scale then Test Rail is for you

Having using various test management suites TestRail does excel in that it was built to run manual test cases and display results in an easy glance for the whole team. Linking to defects is simple, generating a report when the test run is complete. I feel like reusing regression suites could be improved, it does what it is meant to however you have to repeat several steps each time you want to generate a regression suite.
Some areas for improvement would be a test case type for API tests, I am sure everyone needs this but struggles to find a way to record this data.

Vorteile

I think report generation is the strong suit of Test rail, the percentage pie chart of passed, failed blocked cases at a glance make daily reporting for scrum stand up meetings ideal.
Integration with Jira is excellent, although some room for improvement.

Nachteile

Trying to do something simple like import test case steps from a .csv is not so easy. You can import a suite but that is not ideal.
Trying to duplicate cases can be tedious, let's say you have a lot of cases, trying to copy paste them in to various projects is a lot of hassle, it is surprising they have not addressed issues like this after so many years.

Antwort von IDERA

Thank you, Neil, for taking the time to share such a detailed review of your experience using TestRail.
We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the interface for importing and copying test cases (either here or by sending us a few screenshots at [email protected]) that would be very much appreciated!

Beantwortet am 15.4.2021
Matthew
Matthew
  • Branche: Computer-Software
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 17.1.2019

TestRail: Great for companies willing to pay for it!

Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for.

Vorteile

First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy!

Nachteile

My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you!

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 22.3.2022

Wonderful for testing and analytical reviews

I have used TestRail for the last five years for user acceptance testing and have used it for creating test cases, adding results viewing the history of results, creating reports, etc. It has been of great help for me and made my work as a QA very easy. I can't imagine working with excel and losing results due to some problem with my workstation or something, plus it becomes very difficult to maintain it in one place. TestRail is a great product and I highly recommend it.
I also thing TestRail can still take some inspiration from zephyr to include their reporting metrics and easier importing of test cases and their mapping.

Vorteile

For me the best thing about TestRail is the visual representation of the test results in the form of graphs, This gives me a quick and easy idea about the stability of the tested software, another thing that is very useful is the format of test suites and test runs.

Nachteile

I think importing testcases from excel can be made a little easier with better mapping and easy uploads.

Prasuk
Prasuk
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 23.12.2018

Best test-case management tool.

TestRail can be a helping hand to the QA engineers. It can now be integrated to JIRA for easier project management and testcase management, User need not to keep track of both of them seperately.

Vorteile

-TestRail provides easy management of test-suites, test-cases, test-runs. Easy management for maintaining agile methodology in the project.
-Feature to export/import files for test-cases from xml, csv and xls files.
-The provision to define milestones can be useful for maintaining release-wise goals.
-The User can define the expected duration and priority for a test-case.
- The representation and reporting are the best part of this software, the user can see the progress of the test-run in various formats as pie-chart.

Nachteile

- Test results should be editable as required in some cases.

Antwort von IDERA

Hello Prasuk, thanks for your awesome feedback. We really appreciate it.
Also, you can now modify test results. This permission can be enabled by administrators using the Administration > Site Settings > User Interface > Editing Test Results field. Please note that any test modifications must still take place within the period defined in Admin > Site Settings > User Interface > Editing Test Results field.

Please do not hesitate to write to us at [email protected] in case of any additional feedback/comments.

Beantwortet am 15.4.2021
Mirza
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.8.2021

Very mature test management tool

I'm very happy with it, it's stable, has a slick UI and overall it's a well-built product.

Vorteile

It can cover all of my needs in the entire test life cycle, it's very customizable - I've been adding a lot of my own custom fields to test case templates, for instance. It supports adding shared steps to make your tests more concise, lot of reporting options, milestones, test planning. Pretty much everything a tester needs.

Nachteile

I would like to see an option to add data parameters for my tests.

Antwort von IDERA

Hello Mirza, we're super glad to see the feedback on TestRail's existing features.Thank you so much.
Regarding functionality to add data parameters in tests, we already have an open feature request for the same and we are happy to add your vote to it. :)

Beantwortet am 18.11.2021
vladimir
  • Branche: Computer-Software
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 10.9.2018

OUR choice the introduction of Test Rail

Total: our choice the introduction of Test Rail.

Vorteile

- This is the receipt of real-time test results (creating reports on completely different criteria: Defect Summary, Comparison for Cases, test results for projects / components, etc.)
- This is an easy organization and convenient tracking of the load of the testing department (the ability to fully customize the "working dashboard" of the QA department)

- Easy installation, deployment and support
- "Communication" with the Jira (this is very convenient for regression and autotests)
- easy to receive reports on the launch of test suites
- beautiful and understandable reports and diagrams- This is an effective management of test cases, plans and test cycles (creating / storing / editing test scenarios, managing test plans, launching test cycles, entering test results)
- User-friendly interface (clear, simple, customizable)
- Effective management of the following scenario: "technical requirements -> test cases -> overview -> test suite -> test cycle -> results"
- convenient storage of test scenarios
- This is a significant improvement in the quality of testing (a clear description of test scenarios, their reviews, correlation with requirements, division into areas - all this makes it possible to evaluate both the completeness of coverage by functional tests, and is necessary material for the entire project team)

Nachteile

As one of the drawbacks - until recently, Test Report system was poorly implemented reporting system: scant results on test-wounds, lack of customization of reports, etc.

Antwort von IDERA

Thank you so much for the detailed feedback, Vladimir! We really appreciate it. We have improvised on the reporting capabilities of TestRail and would love to hear from you in case of any additional feedback or comments.

Beantwortet am 15.4.2021
Chris
Chris
  • Branche: Biotechnologie
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 20.9.2022

Works well for basic test management, but no innovation in years

Vorteile

Easy to set up and understand. Does not require a lot of in-depth config to hit the ground running.

Nachteile

They have not added new features and improved the product in a very long time. It's only incremental updates and fixes.

Bryan
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 16.3.2020

Stellar Feature Rich Platform

Vorteile

The ease of use for maintaining, connecting and sharing test cases are unrivaled. The platform is so feature rich every time I think of a feature I want to request they already have it!

Nachteile

Takes a good amount of time to spin up a valuable framework. I think this can be mitigated by some test case best practices or maybe a super-user demo within the platform.

Antwort von IDERA

Thank you for your review. TestRail's team regularly holds free live webinars on how to use TestRail - the are also available on demand: https://www.gurock.com/testrail/webinars?utm_source=adwords&utm_medium=cpc&utm_campaign=dach_en_dsa&utm_content=&gclid=Cj0KCQjw09HzBRDrARIsAG60GP_ehxFpBMXyq4LpRnrpbUWQtfZSisx5yVS9728coJKu3wSHmoKbsesaAlTxEALw_wcB

You can also watch our training videos here: https://www.youtube.com/watch?v=O-KDkGJYA2k&list=PL0VF8QJoqsVjVIr-KFpquhGidVQxGbSIo

Beantwortet am 20.3.2020
Verifizierter Rezensent
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 31.7.2018

Revolutionizes test case management.

Strong test case management, meaning more organized testing, meaning higher quality product.

Vorteile

- Intuitive UI system that allows you yo easily organize test suites, test runs, and projects.
- Sync logged bugs to the test cases you're testing for transparency.
- Reporting and the ability to estimate testing allows for you to gather more information easily.

Nachteile

- It can be quite expensive for small teams, but it's well worth it.
- Creating test cases in TestRail is pretty tedious (which is why I typically just import them).
- Reporting system is a little complicated to understand and utilize effectively.

Antwort von IDERA

Thank you! Your feedback means a lot to us. Can definitely appreciate your feedback on the price point too; the tier-based pricing discounts on TestRail don't really start to kick in until you have 20 or more users. That said, we'll take your comment into consideration as we continue to plan how we can make TestRail more accessible to teams like yours in the future.

Beantwortet am 15.4.2021
tony
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 17.1.2019

TestRail good for somethings, but not for others

We believe that testrail is basic like any other test case management system, features are fairly generic, workflows are fairly dated. However UI is good, probably due to the app being basic. We use it because teams have already comfortable with it, but by no means is this a tool that can solve new development methodologies such as continuous integration test management. If you understand the tools limitations, then may work for you, but we find it to be lacking and at this stage have stopped integrating our CI test runs into the tool.

Vorteile

TestRail's simple UI and functionality is straight forward. Easy for people to jump in and use the tool, assuming that the tool fits Dev/QA's team workflow and method of usage. For the administrator, access is easily manageable, and provides multiple categories for restricting access and defining user roles within the organization.

Nachteile

TestRail is no different than other test management systems, beside the front end and UI benefits. TestRail is good for teams who initiate test planning, test case creation, and management specific to older QA management styles. When introducing continuous integration testing into a development/QA' teams methodology, this is where TestRail needs improvement . TestRail does not do a good job logging individual test runs for historic tracking, DB backend cannot handle the data that is pushed to the system, and we often have to delete DB records to help with performance and lookup. Usually without these backend hacks, the system performs very poorly and is slow. TestRail may be good for teams that have not adopted advanced development and QA practices, but if teams want to integrate CI testing with test cases and suites within TestRail this is where we find it to fail.

Tom
Tom
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 17.1.2019

An easy, customizable tool that could be improved.

Vorteile

Compared to other test case management systems TestRail is relatively easy to set up and configure and maintain. The online documentation is readily available, concise and thorough with useful links to further information. The UI is familiar enough to users of other commonly used test management systems that they don't take long to feel comfortable with TestRail, making implementation and adoption easier. The vendor support is quick and helpful.

Nachteile

It would be helpful to have more examples of how to realize the effectiveness of Milestones versus Test Runs and creating Test Case Templates. All of these are configurable within the UI however it takes a lot of trial and error to find how to make use of these features to best effect. Fields can be customized but some of the choices for required fields seems unnecessary, such as "Estimate" for test case. Adding the option to enter a "Description" or "How to Use This Field" for custom fields would be a useful addition as well.

Bruce
Bruce
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 26.4.2021

Regression testing

TestRail was implemented to do the record taking for manual regression testing and planning.

Vorteile

Great product allowing us to keep history of our testing and specifically regression testing of our software development team

Nachteile

Find some reporting can be difficult, but in general it is a great tool for managing our regression testing test cases, and ensuring that they have all been run.

Antwort von IDERA

Hello Bruce, thank you for taking the time to share such a detailed review of your experience using TestRail.
We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the reporting capabilities (either here or by sending us a few screenshots at [email protected]) that would be very much appreciated!

Beantwortet am 18.11.2021
Yana
Yana
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.6.2020

Best test management tool for QA

It saves my time and its very useful for QA use this tool, actually you can create everything in this tool and not use other tools.

Vorteile

I'm using this tool everyday at my work, create test cases, tracking their status, and also create different reports to see the status. This tool works fast, has good user friendly design, by tracking results you can get an email notification.

Nachteile

Didn't find any drawbacks its really fast and convenient in using, also help to keep all info in one place.

Antwort von IDERA

Hi Yana, thanks so much for leaving us a review! Super glad to hear how useful TestRail has been for supporting and streamlining your QA work.
Feel free to reach out to us at [email protected] if there's ever anything we can do to help!

- Matt C from TestRail

Beantwortet am 20.10.2020
Jason
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 28.2.2020

Everything we needed at half the cost

We are better able to track our software testing and coverage with this tool.

Vorteile

I love the way they setup billing, every month you it automatically detects how many active users you have and you pay for that instead of being roped into a set amount of licenses. This has been incredibly helpful as we've gone through hiring, layoffs, and bringing on offshore contracted workers. Great flexibility!
Another thing I like a lot are the UI Scripts, where you can customize the instance adding in or removing features and functionality. They are very powerful and super useful for us.

Nachteile

It bugs me that every time you close a test run the test case id numbers have a huge spike, a case we created today had the id number of over 11 million even though we have less than 50,000 cases total in our library.

I also do not like the way you add and remove tests from a run. It is a bit awkward and hard to see exactly what tests you're adding and removing.

171 Bewertungen

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