--- description: Reviews zu ContactMonkey Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche ContactMonkey mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ContactMonkey | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Interne Kommunikation Tools](/directory/4572/internal-communications/software) > [ContactMonkey](/software/76092/contactmonkey) # ContactMonkey Canonical: https://www.softwareadvice.de/software/76092/contactmonkey Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/76092/contactmonkey?page=2) > ContactMonkey ist eine cloudbasierte E-Mail-Tracking-Plattform, mit der Unternehmen das E-Mail-Engagement von Mitarbeitenden messen und reaktive interne HTML-E-Mails senden können. Zu den wichtigsten Funktionen von ContactMonkey gehören interne Kommunikation, Echtzeitverfolgung von E-Mails und Links, E-Mail-Vorlagen, Analysedashboard, zentralisierte Abrechnung und Salesforce-Integration. Die Plattform ermöglicht es Nutzern, E-Mails mithilfe von Outlook-Verteilerlisten zu verarbeiten, und verfügt über Dashboardanalysetools, mit denen das Engagement über Outlook oder Gmail gemessen werden kann. ContactMonkey ist für Office 365, Outlook für Windows, Mac und Gmail verfügbar. ContactMonkey ist für einen Zeitraum von 14 Tagen kostenlos verfügbar, danach wird ein Preis für ein Profi-, Team- oder Salesforce-Paket berechnet. Das Produkt wird im Rahmen eines monatlichen Abonnements angeboten und der Support erfolgt über Telefon, E-Mail und einen Onlinehelpdesk. > > Bewertung: **4.0/5** von 49 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 49 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ContactMonkey - **Region**: Toronto, Kanada - **Gegründet**: 2012 ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Verfügbare Länder**: Kanada ## Funktionen - Aktivitäts-Dashboard - Anpassbare Vorlagen - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Compliance-Verfolgung - Content-Management - Drag-and-Drop - E-Mail-Management - Echtzeit-Chat - Engagement-Tracking - Feedback-Management - Filesharing - Kommunikationsmanagement - Kontaktmanagement - Kundenspezifisches Branding - Meeting-Management - Mehrsprachig - Mitarbeiter-Datenbank - Mitarbeiter-Engagement ## Integrationen (9 insgesamt) - BambooHR - Gmail - Gusto - Humaans - Lano - Paylocity - Personio - Rippling - TriNet ## Category - [Interne Kommunikation Tools](https://www.softwareadvice.de/directory/4572/internal-communications/software) ## Ähnliche Kategorien - [Interne Kommunikation Tools](https://www.softwareadvice.de/directory/4572/internal-communications/software) - [Mitarbeiterkommunikation Tools](https://www.softwareadvice.de/directory/4370/employee-communication-tools/software) - [Mitarbeiter Engagement Software](https://www.softwareadvice.de/directory/3397/employee-engagement/software) - [Marketing Tools](https://www.softwareadvice.de/directory/4630/marketing/software) ## Alternativen 1. [Bitrix24](https://www.softwareadvice.de/software/128326/bitrix24) — 4.2/5 (987 reviews) 2. [monday.com](https://www.softwareadvice.de/software/131008/monday-com) — 4.6/5 (5738 reviews) 3. [Slack](https://www.softwareadvice.de/software/154669/slack) — 4.7/5 (24071 reviews) 4. [Asana](https://www.softwareadvice.de/software/5576/asana) — 4.5/5 (13555 reviews) 5. [Wrike](https://www.softwareadvice.de/software/3777/wrike-pm) — 4.4/5 (2936 reviews) ## Nutzerbewertungen ### "Easy to use and soooo helpful" — 5.0/5 > **Jonathan** | *19. Juni 2018* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: First off, I love how simple this is to use. Then it's great with how useful this is. I use it constantly after sending proposals to prospects > > **Nachteile**: Only complaint I have is how it tracks opens when sending a single email to multiple contacts. Would like to see exactly who opens when for group emails. > > Being able to know when priority emails are being open . ----- ### "Very happy with functions and rely on it everyday" — 4.0/5 > **Paul F** | *19. Juni 2018* | Finanzdienstleistungen > > **Vorteile**: Number of times emails are opened and when is what I like most and rely on in my daily sales. Sidebar is also goo. > > **Nachteile**: The results sometimes return in accurate number of views. Need to somehow determine if email has been forwarded then opened. ----- ### "Very poor customer service and a glitchy product - but great when it works\!" — 3.0/5 > **Paula** | *7. April 2020* | Medienproduktion | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Easy to set up and track all your emails - the sidebar stays active and lets you know when they've been read, so you can use it as a "to-do" list to remind you who you need to respond to. > > **Nachteile**: The sidebar showing when emails have been read often fails to automatically update, so you assume emails haven't been read, when in fact they have. You then need to click the refresh button on the sidebar to manually update. > > ContactMonkey customer support offer a very poor service. I've had to contact them three times over the course of my year long subscription and every time they took a long time to respond. My initial issues were with the sidebar not refreshing and they were unable to advise how to fix this - their advice didn't work. Then I had to contact them when after my year's subscription expired they took payment from my card without an email reminder they were about to do so - and I never even received a receipt via email, so had no idea I had been charged until I checked my bank account. When I emailed them to say I was irritated by this and that they should send reminders/invoices I received a response saying they had cancelled my subscription and refunded me in full. This was NOT what I had asked for and I was even more annoyed as I was left without email tracking for my business and out of pocket while I waited for the refund. During the time spent waiting for the refund I've decided to use another competitor of theirs instead. They really need to improve their response times to support tickets and their customer service and billing. ----- ### "I Loved this tool, Great measuring tool to keep track of any company's Internal Communication\!" — 5.0/5 > **Iury** | *22. Juni 2018* | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: It's a fast learning and easy tool to work with, everything is very intuitive, and we can easily open the tool and start working with it without any tutorial. It's awesome to keep track of your corporate, Newsletters and other internal and external communication tools you use. By looking at the data you can easily have a feedback of witch information you shared was mostly appreciated by your co-workers and clients . > > **Nachteile**: I would love to see a integrated tool for newsletters, that help us build our own newsletter inside the app, with the knowledge of HTML or any code. And a direct feedback tool of your emails, where your co-workers and clients can, with a click of a button, send you direct feedback of the information you shared. ----- ### "Game Changer for Internal Communications\!" — 4.0/5 > **Renee** | *16. Januar 2019* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Contact Monkey has gorgeous, built-in HTML templates and its insight into email activity is amazing. > > **Nachteile**: We had a couple snafus with getting our email server to not block images on HTML emails, but that was more related to our internal setup than Contact Monkey's solution. > > We have completed a full trial of the enterprise version of Contact Monkey for Internal Communications at my company. It's a complete game-changer for us in that it will allow us to have much better looking emails AND we'll finally have real insight and data into email activity. I've used other email marketing platforms before, and what I really love is that Contact Monkey has an Outlook plug-in. I don't have to go into a separate program to send emails, I can send them directly from my Outlook application in a matter of minutes. Great solution and incredible customer support. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/76092/contactmonkey?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/76092/contactmonkey) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Strukturierte Daten