Über JustCall

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $30 per user. 100+ integrations with CRM & Business tools. Click to call from CRM. Go live in 70+ Countries. SMS Workflows & Automation. 3 sales dialers to choose from. Call queueing and forwarding. Comprehensive analytics. Conversation intelligence & much more. Sign up and get a 14-day free trial.
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JustCall Preis

JustCall bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von JustCall ist ab 30,00 $/Monat verfügbar.

Startpreis:
30,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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JustCall Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,3
Funktionalität
4
Bedienkomfort
4,2
Kundenbetreuung
4,3
5 von 97 Bewertungen Alle Bewertungen anzeigen
Matthew
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.7.2019

Fast implementation, great support team

Painless, easy onboarding. Support is easy to get hold of and they even configured a few lines and integrations that weren't part of the normal set-up. The software works great - both inbound and outbound calls, but the thing that really sets the company apart is the support. I've thrown some next level problems at them, expecting them to say "sorry, but no" - I always get "sure, no problem". Well done.

Vorteile

It's so simple to set up. From purchasing the number, through to setting up complex redirects, configuring end user devices and support is outstanding.

Nachteile

Not much, maybe they could have a few more integrations, but maybe I should also ask them if they could make them!

Andrew
  • Branche: Telekommunikation
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 11.8.2022

Just Call review

So far, this experience has been pleasant; we can set up our numbers, the toll-free, and the excellent connectivity.

Vorteile

Just call has helped us to manage our sales call and also to forward calls from inbound pool numbers and choose which one will determine the call, we can find calls quickly, and the call log will always be easy to locate a call by name or phone number, which is pretty helpful to see our sales leads

Nachteile

The call does not have a Zendesk integration, and because the sales team got calls over Just call and our Support team over ZD, we have found it hard to transfer the call between calling systems with a ticket

Antwort von JustCall

Hey Andrew, Thank you for taking the time to leave us a review. We really appreciate your feedback and are pleased to hear that you're loving our product. JustCall does have Zendesk integration available and many of our customers use the integration. We would be glad to show you how the integration works.

Can you please write us at [email protected] or use our live chat support to get on a call with our team :)

Beantwortet am 29.8.2022
Kyra
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

3
Bewertet am 1.10.2019

A Versatile Service

JustCall's wide range of functionality has been invaluable to our team's productivity, and the flexibility they provide for modifying existing features and building new ones has been impressive. The interface could use an update.

Vorteile

JustCall has a wide range of functionality. Their name is a misnomer because they do so much more than "just call". The features we use the most are calling, call transferring, texting, and texting campaigns. JustCall integrates so nicely with Hubspot, which is a literal lifesaver for our team. You can also create saved text templates so you don't have to type out the same message if you're sending it multiple times a day. JustCall's support team is relatively responsive (chatbot on site) and can usually accommodate special requests for new features or modifications of current ones. This has been really nice for our team.

Nachteile

JustCall's support team is based in India, and the language barrier can occasionally become an issue. Sometimes calls drop, the interface isn't super appealing, and the Chrome extension that allows you to easily text or call often has issues. Using the same account with more than one user is difficult at times, as notifications will only go to one user, and the notifications don't always update automatically so you have to refresh manually a lot.

In Betracht gezogene Alternativen

Aircall und Salesmsg

Warum JustCall gewählt wurde

Grasshopper has a limit on how many messages you can send an hour, which we capped out at very quickly. They also didn't have as much functionality as JustCall.

Zuvor genutzte Software

Grasshopper

Gründe für den Wechsel zu JustCall

Price point, functionality, customer service.

Antwort von JustCall

Hi Kyra, Thank you for taking the time to leave us a detailed review. We truly appreciate your feedback. We are thrilled to hear that you are enjoying the Justcall features and the HubSpot integration. Regarding the issues, Please mail us at [email protected] and we will be there to help you throughout.

Beantwortet am 18.5.2022
Joseph
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 1.7.2022

Best Customer Service Out There

Good but not great on product. Great every time on customer service.

Vorteile

Software is fairly easy to use, but I went with these guys for customer service. Period. They respond so quickly, no matter how small the problem. I love that and need that with my team.

Nachteile

The interface is a little clunky (like the IVR), and we have had some glitches here and there. It would also be very nice for administrators to be able to edit their user's settings.

In Betracht gezogene Alternativen

CloudTalk

Warum JustCall gewählt wurde

We used Aircall and it was a bit expensive and seriously bad with customer support. Making me do login to a separate support site to submit and track tickets? Really?!

Zuvor genutzte Software

Aircall

Gründe für den Wechsel zu JustCall

They were unresponsive. I liked their product but their team was not on the ball with communication. If you can't email me back when I'm trying to buy your product then what the heck do you want me to expect of the service!

Antwort von JustCall

Hai Joseph, Thank you so much for sharing your JustCall experience. Our support teams are always striving to ensure a seamless experience for your business. Regarding the technical glitches you can contact our support team anytime they will be ready to help you out! Also, next time whenever you face any glitches please feel free to write us at [email protected] for our product team to look into it!

Beantwortet am 6.7.2022
Angie
  • Branche: Bau
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
4

5
Bewertet am 14.9.2022

Great texting feature

I like JustCall, its very convenient of what I need now.

Vorteile

It's a great tool for recruiters to get a service when needed. no contracts!

Nachteile

I wish the integration with the ATS was more efficient. when i text a candidate, im not able to see his name or last name which its already connected to Recruitee.

In Betracht gezogene Alternativen

Grayscale

Gründe für den Wechsel zu JustCall

price

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