Slate
Über Slate
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Slate bietet eine Gratisversion, aber keine kostenlose Testversion.
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- Branche: Hochschulbildung
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
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Great application and CRM system
Vorteile
I work in two different instances of Slate. I love that you can have so many categorizations of roles, and make them as broad and customizable as you want. The learning resources are really good and help you step-by-step. The interactions at a glance is very helpful.
Nachteile
There are no email templates that are pre-installed. The company seems to be focused on advances in the application and reporting system and not so much as an event or email system. Also, there were many updates revealed as ready to use at last year's conference but now are still in development.
- Branche: Hochschulbildung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Slate: One-stop shop for admissions
In admissions, we deal with different student populations, which require different forms, communications, etc. Before Slate, we would have forms in our admissions drive housed on everyone's desktop, and the people managing the forms would have tons of emails asking where a form is. Now, all of the information is housed within Slate and clearly labeled. Communication and processes are more effective. We still have more features to explore and implement!
Vorteile
Slate has a very clear user interface and it's easy to learn how to use, whether you have experience building forms and queries or not. We're able to house all of our marketing emails and other communications in the same place as our admissions processing. Some of our forms that were housed in Microsoft Excel or other intranet sites were transferred to Slate, making it easier to organize all the information we have. We're also able to conduct applicant review within Slate.
Nachteile
The events calendar can look very overwhelming, but it's because of the volume of events we host in our office. Although I like the Slate Reader for reviewing applications, I wish it would open in its own window so going back to a file is easier.
- Branche: Bildungsmanagement
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Slate is One of the Best Admission Tools
Overall, Slate makes processing applications easy. Checklists, assigning materials directly from the inbox, and emailing students directly from the application are all features that I use heavily, and have had no trouble with. Highly recommend.
Vorteile
I'll focus on the application processing side:
-Easy to assign materials directly to application accounts from Slate inbox
-Easy to set up connectivity between your application portal and various rounds during the cycle
-Easy to sort data once the applicants submit
-Easy to set up checklists of items and audit based on the checklist
-Easy to email students if they are missing items
-Easy to see when students are opening emails from you reminding them to submit materials
Nachteile
From the Admissions processing side of things:
-Sometimes items which should auto-check off do not, and you have to catch these manually
-Sometimes items which you have set up to be part of a checklist don't show up at all in the checklist, and you have to add them manually
-there's a lot of scrolling, and no way to jump down to the bottom of application item lists, which can actually take up a lot of time! It's clunky to have to click between tabs and manually scroll to a field.
- Branche: Hochschulbildung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Industry leader and still going
Unified all of our disparate admission processes into one platform.
Vorteile
The product sells itself as evidenced by the lack of sales staff that Technolutions has. It is very intuitive, has great customer support, and a vibrant user community. Definitely goes past a CRM and into a total admissions office solution.
Nachteile
Doesn't always have system integrations that platforms like Salesforce have as they try to build functionality into the product itself. Some of the features that are rolled out are very innovative but don't always catch on with the user community (happens a lot with every software provider though).
- Branche: Marketing & Werbung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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The best CRM for higher ed admissions
Vorteile
Slate is by far the best CRM for higher ed admissions. It's incredibly easy to use (once you get your head around some basics) and it's noticeably designed from the ground up with the admission process in mind. They're also great with customer service and have spent a lot of time cultivating a community of Slate users who all work together to make the most of the product.
Nachteile
Slate is long overdue for some marketing, campaign, and communications updates. Deliver is still behind other more commercial CRMs in terms of capabilities, and I'd love to see queries, reports, template communications, and events updated with an eye for easing the customer journey and streamlining communications.