Über 17hats

17hats ist eine cloudbasierte Business-Management-Plattform, die den gesamten Geschäftsprozess automatisiert. Die Lösung richtet sich an ein breites Spektrum von kleinen Unternehmen, indem sie ihnen Tools zur Verfügung stellt, mit denen sie Vorgänge wie Terminplanung, Abrechnung und Besprechungen verwalten können. Es kann auf jede Art von Papierarbeit verzichtet werden. 17hats stellt sicher, dass sich Unternehmen hauptsächlich auf die Arbeit konzentrieren, indem wichtige Geschäftsaufgaben automatisiert werden. Diejenigen, die am meisten von der Plattform profitieren, sind Fotografen, die regelmäßig mehrere Kunden bedienen. Nutzer können neue Leads in Sekundenschnelle erstellen, was die Lösung sehr nützlich macht, um potenzielle Kunden in regelmäßige Kunden zu konvertieren. Zur Verbesserung der Kundenbeziehungen können Nutzer über die intuitive UI sofort auf Kundenanfragen reagieren. Die Lösung erinnert Kunden an fällige Zahlungen, stellt attraktive und professionelle Rechnungen zusammen, erstellt maßgeschneiderte Verträge, signiert Geschäfte online, verarbeitet Zahlungen und verwaltet Kundenprofile.
17hats Software - 1
17hats Software - 2
17hats Software - 1 - Vorschau
17hats Software - 2 - Vorschau

17hats Preis

17hats bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von 17hats ist ab 45,00 $/Monat verfügbar.

Startpreis:
45,00 $/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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17hats Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,2
Funktionalität
4,2
Bedienkomfort
4,2
Kundenbetreuung
4,4
5 von 108 Bewertungen Alle Bewertungen anzeigen
William
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 4.5.2018

Small business owners wear a lot of hats, this helps to manage many of them easily

This truly lives up to its name. I'm not sure how many hats it helps me with as a small business owner, but it sure is close to 17. It saves me time on a daily basis by automating my contracts, invoices, and payment acceptance. I heartily recommend this to anyone who needs a little more time to do work of their business rather than the business of the business.

Vorteile

Allows me to create invoices and automate monthly billing. Separates billable work by project. Supports multiple users. Integrates with several payment gateways to automate payments. Handles invoice reminders. Helps with prospecting by providing web publishable intake forms. Includes workflow designs that automate and track projects by stages.

One huge thing this has done for us is to streamline the quote to contract to invoice process. Each is handled and triggered by the previous step. We create quotes and upon acceptance the agreement is sent. Upon electronic signature of the agreement the invoice is created and sent.

It provides some lightweight bookkeeping features but also integrates with Quickbooks Online.

Nachteile

We deal with some billing that requires calculation in sub-penny increments and the billing suite performs rounding errors because it cannot calculate below 2 decimal places.

I also wish there were a full api for lead intake. The lead forms work well, but cannot be styled to match the landing pages we use for inbound marketing.

Nancy
  • Branche: Verlagswesen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 4.8.2019

The Potential Is There!

I was looking for a platform that could serve several functions at a reasonable price point. I found it in 17 Hats, and I’m always learning something new.

Vorteile

It’s comprehensive. I was looking for an all-in-one solution for booking, invoicing, and workflow management.

Nachteile

The Booking function doesn’t have all the features you see in other booking platforms such as manual scheduling and schedule blocking. It’s a little clunky but I believe it’s still being developed.

In Betracht gezogene Alternativen

HoneyBook und Ontraport

Warum 17hats gewählt wurde

I didn’t like that WaveApps is now owned by H&R Block. I needed a CRM anyway, so it would’ve been redundant to stay with WaveApps.

Zuvor genutzte Software

Wave Accounting

Gründe für den Wechsel zu 17hats

Price point and I was already familiar with it.
Jennifer
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 11.2.2021

Poor Quality

Pretty awful. I learned of 17 hats at a convention. I am in the wedding industry and create one of a kind ceremonies for couples. After speaking with the reps, I was convinced that 17 hats would be easy and be of great help for streamlining my business. I spent at least 30 hours watching videos and inputting data, templates, questionnaires and still was not successful. It seemed to be an endless learning curve for me. I even bought the business tips videos at an additional fee thinking that would help. It was more about how to grow my business rather than helping me understand 17 hats. Once I decided to close my account, they were helpful in guiding me however, they did not ask me what they could have done better. Very disappointing.

Vorteile

I liked the idea of templates, streamlining and having everything in one place.

Nachteile

Where do I begin? Customer service is only via text messaging or email and response takes up to 3 hours. I cannot speak to anyone on the phone which was extremely frustrating. All the learning is through videos and I think the videos are well done, however, I prefer a more personal approach. The learning curve for me was extremely high as I am not a techy person to begin with. I even bought the additional business tips videos and that was more of a how to grow my business verses how to work with 17 hats. Eventually, I gave up because there was so much to learn. It was a complete waste of my time and money.

Molly
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 26.5.2022

17hats as a Photographer (solo owner)

In short, was drawn into the service to help cut down the number of software services and just use one service, but the cost was too high for the product I got. I also heavily rely on being able to be mobile AND use my desktop on or offline -- which was not available and the mobile app is not that great.

Overall, left feeling like I invested in a waste of money with a frustrating experience... this was my first experience using something robust and I then moved on to find other solutions.

Vorteile

I love an all-in-one service that can combine these features:

- Invoice / expense management
- scheduling online for clients
- CRM style contact management
- workflows and templates to make my life easier
- nice to look at and easy ux

The idea was there but some work needed to go into the original feature development. A lot of the helpful features felt confusing and a pain to set up. Might be better now but when I used it it was such a headache I did not use a lot of the features that drew me in.

Nachteile

The software is bundled up to draw you in for your one-stop shop for the list of things I stated. However, one of my biggest pet peeves with up-and-coming companies is their lack of focus to improve the functions of their initial systems in play. After their successful launch and drawing me into their somewhat expensive annual fee, I felt they kept working on new features instead of improving current features that could have used some attention for better UX. I got so frustrated with this that I left. Feeling that I was constantly being asked to spend more money on new features that I did not want.

In Betracht gezogene Alternativen

HoneyBook, QuickBooks Desktop Pro, FreshBooks, Daylite for Mac und Moon Invoice

Gründe für den Wechsel zu 17hats

17hats did a great job advertising its features. It was the do-it-all software.... it just didn't pan out to be a good fit at the time. I slimmed down and used MoonInvoice which was a lot more affordable at the time, and now I'm back to needing something more robust. I'm currently using FreshBooks & DayLite CRM.
Laura
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.4.2020

Efficient and User Friendly Software Management

Overall, I love that I can organize my projects, send quotes, contracts and invoices all from the same place. I also love that I have streamlined workflows for each different type of project all saved in 17Hats.

Vorteile

I love 17Hats. I use it for every single one of my projects and I love the organization it provides me within my business. My workflow is so streamlined thanks to 17Hats!

Nachteile

The only downside that I can see about 17Hats is that the quality of their bookkeeping is not as thorough or beneficial as other accounting software. I have to manually enter all of my expenses and I wish there was an option for me to take pictures of my receipts. I also wish I had the ability to automate some of my monthly/annual expenses so that I didn't have to enter them every time.

In Betracht gezogene Alternativen

HoneyBook und Asana

Gründe für den Wechsel zu 17hats

It was the easiest to understand and set up. It's very user friendly. I liked the style of it best as well. Overall it seemed like it was going to suit my needs best and it has!

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